Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
3 weeks ago
351 Views
0 replies
6 likes
Security

351 Views
0 replies
6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
Faithless2o
Regular
438713 Views
970 replies
108 likes
Account

438713 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1194778 Views
119 replies
116 likes
Account

1194778 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
106663 Views
70 replies
11 likes
Account
Login
Premium

106663 Views
70 replies
11 likes

Lost my premium account

I have been a Spotify Premium customer for over a year and today when I tried logging in, it seems I no longer have access to my premium account EVEN THOUGH SPOTIFY CHARGED ME FOR THIS MONTH. I lost all my saved playlists and stared music as well as ...

user-removed
Visitor
I have been a Spotify Premium customer for over a year and today when I tried logging in, it seems I no longer have access to my premium account EVEN THOUGH SPOTIFY CHARGED ME FOR THIS MONTH. I lost ...
2014-02-21 6:47:14 PM
2014-02-24 11:13:10 PM
tsgrech1
Casual Listener
753 Views
9 replies
0 likes

753 Views
9 replies
0 likes

I created my account with my email then added facebook, now added my FB Friends - BUT...........

..........now I can not switch my name from ReganMarcelis back to my Facebook name like most people have. I would like it as my real facebook name versus my created name because now none of my friends can find me. Am I missing something or done somet...

ReganMarcelis
Newbie
..........now I can not switch my name from ReganMarcelis back to my Facebook name like most people have. I would like it as my real facebook name versus my created name because now none of my friend...
2014-02-24 10:17:37 PM
2014-02-24 11:01:11 PM
Josh
Community Legend
218 Views
2 replies
0 likes

218 Views
2 replies
0 likes

Changed FB privacy settings and PW and am completely locked out

So, I changed my FB privacy settings,and pass. Original intention was to make a regular account with Spotify - I do not want Spot and FB linked together. After chaing my FB pw to something else, I logged back into Spotify - what do ya know? It's a ba...

user-removed
Visitor
So, I changed my FB privacy settings,and pass. Original intention was to make a regular account with Spotify - I do not want Spot and FB linked together. After chaing my FB pw to something...
2014-02-24 9:10:48 PM
2014-02-24 10:57:24 PM
user-removed
Not applicable
607 Views
14 replies
1 likes

607 Views
14 replies
1 likes

Can not cancel my subscription

Hello, I´ve got a Telekom contract since september 2013 with one year free spotify premium but I have premium since 2012. I want to cancel my subscription right now so that I can use the telekom offer but I can`t. There is no button for this just the...

shaunb
Casual Listener
Hello, I´ve got a Telekom contract since september 2013 with one year free spotify premium but I have premium since 2012. I want to cancel my subscription right now so that I can use the t...
2014-02-24 1:09:21 PM
2014-02-24 7:25:52 PM
shaunb
Casual Listener
326 Views
4 replies
0 likes

326 Views
4 replies
0 likes

Profile picture

I'm new to spotify, when I'm on the website my profile picture shows up but when on my iPhone app or on my spotify on my desktop it doesn't this is driving me up the wall because I have OCD HELP. Also I want to fix my username it's messed up.

Chelseyzahn
Casual Listener
I'm new to spotify, when I'm on the website my profile picture shows up but when on my iPhone app or on my spotify on my desktop it doesn't this is driving me up the wall because I have OCD HELP. Als...
2014-02-24 4:56:47 PM
2014-02-24 7:13:49 PM
Peter__
Community Legend
178 Views
2 replies
0 likes

178 Views
2 replies
0 likes

I had to change my credit card and have now lost all my music!

Hi there, i lost my payment card, completely forgot about updating my spotify account witht the new card and have now lost all my music after putting the new details in?! Is there anyway of getting all my old playlists back again, espcially my starre...

hallos
Newbie
Hi there, i lost my payment card, completely forgot about updating my spotify account witht the new card and have now lost all my music after putting the new details in?! Is there anyway of getting a...
2014-02-24 6:02:05 PM
2014-02-24 7:08:48 PM
Peter__
Community Legend
254 Views
1 replies
0 likes

254 Views
1 replies
0 likes

Can't add credit card number

I've had Spotify Premium for quite some time now. A little while ago I got a new debit card and was obviously expecting for that to affect my subscription. Once Spotify let me know that there has been an issue with my payment, I knew it was time to p...

murrbutler
Newbie
I've had Spotify Premium for quite some time now. A little while ago I got a new debit card and was obviously expecting for that to affect my subscription. Once Spotify let me know that there has bee...
2014-02-23 8:54:17 PM
2014-02-24 7:06:55 PM
Peter__
Community Legend
1624 Views
3 replies
0 likes
Premium
Subscription

1624 Views
3 replies
0 likes

Vodafone Spotify premium offer - Error message when confirming

Hello, With my Vodafone 4g contract I get spotify premium. I used to have a premium account and I have cancelled it and the status of my account is now on the free setting and I have adverts between songs. I have been trying to add premium to my acco...

Rob50666
Casual Listener
Hello, With my Vodafone 4g contract I get spotify premium. I used to have a premium account and I have cancelled it and the status of my account is now on the free setting and I have adver...
2014-02-18 2:07:50 PM
2014-02-24 6:14:19 PM
ben098
Newbie
1436 Views
4 replies
0 likes
Premium
Subscription

1436 Views
4 replies
0 likes

I have changed my counry,

Dear helpful people, I have changed my counry, from UK to Philadelpia, USA. I wasnt able to log on before, owing to the fact that I was abrod, nor am I now! Help please Arthur Michigan

arthurmichigan6
Newbie
Dear helpful people, I have changed my counry, from UK to Philadelpia, USA. I wasnt able to log on before, owing to the fact that I was abrod, nor am I now! Help please Arthur Michigan
2014-02-24 4:54:49 PM
2014-02-24 5:36:26 PM
Zettai
Casual Listener
1473 Views
2 replies
0 likes

1473 Views
2 replies
0 likes

Cancelled premium for Vodafone offer, now cannot get premium back

Hi, I recently had to cancel my spotify so that I could let me Vodafone UK plan take over with paying it. It has now cancelled but i cannot get the vodafone bit to work. When i log in using the link they say and press allow it just goes to a error pa...

itakethepics
Casual Listener
Hi, I recently had to cancel my spotify so that I could let me Vodafone UK plan take over with paying it. It has now cancelled but i cannot get the vodafone bit to work. When i log i...
2014-02-24 1:44:36 PM
2014-02-24 4:40:26 PM
itakethepics
Casual Listener
262 Views
2 replies
0 likes
Account
Premium
Subscription

262 Views
2 replies
0 likes

spotfiy premium offer from paypal

I received an message from paypal that I could get 60 days trail spotify premium. I redeemed the trail and I still have spotify free. i tried to logout and log back in but that diden work. so i checked my account on spotfiy.com and it says im current...

Kissa
Casual Listener
I received an message from paypal that I could get 60 days trail spotify premium. I redeemed the trail and I still have spotify free. i tried to logout and log back in but that diden work...
2014-02-24 3:11:14 PM
2014-02-24 4:08:08 PM
Kissa
Casual Listener
496 Views
6 replies
0 likes
Account
Premium
Subscription

496 Views
6 replies
0 likes

Premium Account and Playlists gone

Hi there,I just downloaded the newest version of spotify and when I log in now, all my playlists are gone and it says that I am using the free version...My account has a 12 month premium subscription, so I am not too happy about that.Not sure what th...

user-removed
Visitor
Hi there, I just downloaded the newest version of spotify and when I log in now, all my playlists are gone and it says that I am using the free version... My account has a 12 month premium subscr...
2014-02-24 9:18:48 AM
2014-02-24 2:58:05 PM
Grace
Spotify
410 Views
9 replies
0 likes

410 Views
9 replies
0 likes

preium to free to premium

my account expired today to free so i decided to upgrade to premium again i was on free for like an hour. result: i need to sync all my tracks again??? this is the last time i will be using spotify now. since you guys dont understand that 3G data is ...

redboykecom
Regular
my account expired today to free so i decided to upgrade to premium again i was on free for like an hour. result: i need to sync all my tracks again??? this is the last time i will be us...
2014-02-23 12:46:51 AM
2014-02-24 1:33:49 PM
redboykecom
Regular
581 Views
5 replies
0 likes
Free
Premium

581 Views
5 replies
0 likes

Can't get Premium, why?

Can't get Premium with Paypal or Klarna Payment. Everytime I will get Premium, it says I should take another Payment-Method. Can anyone help me?

H3nR0ck
Casual Listener
Can't get Premium with Paypal or Klarna Payment. Everytime I will get Premium, it says I should take another Payment-Method. Can anyone help me?
2014-02-24 9:56:26 AM
2014-02-24 1:16:20 PM
H3nR0ck
Casual Listener
232 Views
2 replies
0 likes

232 Views
2 replies
0 likes

Premium suddenly ended despite paying for the next month already

Hi, I've been using Spotify premium since 2012 September, and now suddenly my subscribtion doesn't seem to work properly anymore. In my profile it says: You have got an active subscription. You subscription will automatically change to Spotify Premiu...

roym899
Music Fan
Hi, I've been using Spotify premium since 2012 September, and now suddenly my subscribtion doesn't seem to work properly anymore. In my profile it says: You have got an active subscription...
2014-02-24 8:53:38 AM
2014-02-24 12:28:17 PM
roym899
Music Fan
388 Views
4 replies
0 likes
Account
Premium
Subscription

388 Views
4 replies
0 likes

retrieve old account on current email

I was without a computer for two months. When I got a new one I tried going to my old Spotify account. After resetting my password I'm seeing my profile as a new user without any playlist, or followers. I see my old account is still active. Is there ...

stevety
Casual Listener
I was without a computer for two months. When I got a new one I tried going to my old Spotify account. After resetting my password I'm seeing my profile as a new user without any playlist, or followe...
2014-02-24 4:10:19 AM
2014-02-24 12:20:42 PM
Peter__
Community Legend
234 Views
1 replies
0 likes
Account

234 Views
1 replies
0 likes

Premium subscription and all of my playlists gone!

Hi, I have a big problem. Yesterday when I tried to log in to spotify I did a horrible discovery, my premium subscription was no longer there and all of my playlists + favourites etc were gone. It's like it's a complete new account or it has been res...

jonathans
Regular
Hi, I have a big problem. Yesterday when I tried to log in to spotify I did a horrible discovery, my premium subscription was no longer there and all of my playlists + favourites etc were gone. It's ...
2014-02-22 5:36:13 PM
2014-02-24 12:19:19 PM
Peter__
Community Legend
235 Views
3 replies
0 likes
Account
Premium

235 Views
3 replies
0 likes

Need accounts to be logged out

Hello. I need all other accounts then mine logged out cuz someone else is using my account...

Genx66
Newbie
Hello. I need all other accounts then mine logged out cuz someone else is using my account...
2014-02-24 5:04:50 AM
2014-02-24 12:18:30 PM
Peter__
Community Legend
197 Views
2 replies
0 likes
Account
Login
Security

197 Views
2 replies
0 likes

Deleted Facebook

Hello, I deleted my Facebook profile, but want to keep Spotify. I am already signed up for Spotify Premium, and would like to continue this service. However, I would like to make sure that I receive a Username outside of Facebook, and that I don't ge...

cgfranz
Newbie
Hello, I deleted my Facebook profile, but want to keep Spotify. I am already signed up for Spotify Premium, and would like to continue this service. However, I would like to ma...
2014-02-24 8:16:03 AM
2014-02-24 12:13:03 PM
Peter__
Community Legend
146 Views
1 replies
0 likes

146 Views
1 replies
0 likes

Premium account hacked

Hi my account has been hacked, I have used the standard contact form, but also managed to use an alternate contact form where I was able to stipulate a contact email (and therefore get replies as the hacker has changed my email and password). The cas...

legalis
Casual Listener
Hi my account has been hacked, I have used the standard contact form, but also managed to use an alternate contact form where I was able to stipulate a contact email (and therefore get replies as the...
2014-02-23 9:38:43 PM
2014-02-24 9:06:00 AM
user-removed
Not applicable
186 Views
3 replies
0 likes

186 Views
3 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Accounts

Forum Posts