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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414240 Views
  • 965 replies
  • 108 likes
  • Account
  • 414240 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181042 Views
  • 119 replies
  • 115 likes
  • Account
  • 1181042 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101395 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101395 Views
  • 68 replies
  • 10 likes

Superuser Contribution Me han cobrado de mas este mes.

Buenas noches, He visto esta semana que me han cobrado en vez de los 9,99 que cuesta el Premium, me han cobrado 14,99. No tengo ningun plan añadido de más ni nadie utiliza mi cuenta. Al entrar a mi cuenta me ponía que tenía contratado el Plan Familia...

  • Newbie
  • Buenas noches,   He visto esta semana que me han cobrado en vez de los 9,99 que cuesta el Premium, me han cobrado 14,99. No tengo ningun plan añadido de más ni nadie utiliza mi cuenta. Al entr...
  • Petya
  • Community Legend
  • 865 Views
  • 5 replies
  • 0 likes
  • 865 Views
  • 5 replies
  • 0 likes

Upgrading to Family Premium - Transferring original playlist

PlanPremiumCountryAustraliaDeviceGalaxy S10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIf I accept an invitation to upgrade my Premium membership to Family Premium membership, will I lose all my existing playlists or w...

  • Visitor
  •   Plan Premium Country Australia Device Galaxy S10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue If I accept an invitation to upgrade my Pr...
  • OneByBoo
  • Roadie
  • 399 Views
  • 1 replies
  • 0 likes
  • Other
  • 399 Views
  • 1 replies
  • 0 likes

can't activate free premium

PlanFree/PremiumCountryUSDeviceLenovo laptopOperating Systemwindows 10 My Question or IssueI have been trying to activate the 3 month free spotify premium trial and it keeps telling me "It looks like you’ve taken a trial before, which means you aren’...

  • Visitor
  • Plan Free/Premium Country US Device Lenovo laptop Operating System windows 10   My Question or Issue I have been trying to activate the 3 month free spotify premium trial and it keeps ...
  • user-removed
  • Not applicable
  • 392 Views
  • 1 replies
  • 0 likes
  • Premium
  • 392 Views
  • 1 replies
  • 0 likes

Cannot edit my Spotify profile

PlanPremiumCountryGermany My Question or IssueHello! I created my account through Facebook several years ago. Now I would like to change my email address, as well as my username or my profile picture. I cannot do any of those and when I go to edit pr...

  • Newbie
  • Plan Premium Country Germany   My Question or Issue Hello! I created my account through Facebook several years ago. Now I would like to change my email address, as well as my username or m...
  • user-removed
  • Not applicable
  • 636 Views
  • 1 replies
  • 0 likes
  • Account
  • 636 Views
  • 1 replies
  • 0 likes

Messed up account login

PlanPremiumCountry DeviceDesktop Operating SystemTested with Linux, should be the same on Windows My Question or IssueI have a premium family plan where I am logging in with a Facebook account. However, I tried getting rid of the Facebook account and...

  • Casual Listener
  • Plan Premium Country   Device Desktop   Operating System Tested with Linux, should be the same on Windows   My Question or Issue I have a premium family plan where I am logg...
  • user-removed
  • Not applicable
  • 825 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 825 Views
  • 3 replies
  • 0 likes

Google Home Mini

So I tried getting my free google home mini. I have been a premium member since like 2013/2014. Whe. I went through the steps and went to the google store to redeem it made me pay $59. I thought this was suppose to be a free thing??

  • Visitor
  • So I tried getting my free google home mini. I have been a premium member since like 2013/2014. Whe. I went through the steps and went to the google store to redeem it made me pay $59. I thought this...
  • CBranc
  • Casual Listener
  • 906 Views
  • 4 replies
  • 5 likes
  • 906 Views
  • 4 replies
  • 5 likes

Iniciar sesión en modo offline

PlanFamiliar planCountryCosta RicaDeviceLG K11+Operating SystemAndroidMy Question or IssueEstaba escuchando música en modo offline cuando me salió una notificación de que Spotify habia dejado de funcionar, por lo que lo cerré, cuando volví a abrirlo ...

  • Visitor
  • Plan Familiar plan Country Costa Rica Device LG K11+ Operating System Android My Question or Issue Estaba escuchando música en modo offline cuando me salió una notificación de que Spotify ha...
  • Luan
  • Spotify Star
  • 435 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 435 Views
  • 1 replies
  • 0 likes

[Account] Can't reset password as I have deleted original email and hacker has changed it.

After realising my email had been subject to hackers and spam emails I quickly deleted it. However, I only realised that my account shared the same email when it was too late. Someone has taken over my account and changed the email. I have no way of ...

  • Visitor
  • After realising my email had been subject to hackers and spam emails I quickly deleted it. However, I only realised that my account shared the same email when it was too late. Someone has taken over ...
  • OneByBoo
  • Roadie
  • 701 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Connect
  • 701 Views
  • 1 replies
  • 0 likes

Xbox promo code I haven’t gotten yet

I recently signed up to Xbox ultimate game pass to take advantage of the Free premium music from Spotify for six months yet I haven’t received my code yet. I signed up in October 25th yet I haven’t gotten my code or a link. I tried contacting x box b...

  • Visitor
  •   I recently signed up to Xbox ultimate game pass to take advantage of the Free premium music from Spotify for six months yet I haven’t received my code yet. I signed up in October 25th yet I h...
  • Luan
  • Spotify Star
  • 1033 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Premium
    Security
    Subscription
  • 1033 Views
  • 1 replies
  • 1 likes

Student account

How to change my premium account to student account? 

  • Visitor
  • How to change my premium account to student account? 
  • Jacob
  • Community Legend
  • 467 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Unlimited
  • 467 Views
  • 1 replies
  • 0 likes

I paid for premium for over 3 months without using my account a single time. What can I do?

So as the title says, I signed up for a trial and was billed for at least three months outside of that trial period without even being aware that I was paying for a premium account. I understand how the "free trial" pay model works, and understand th...

  • Visitor
  • So as the title says, I signed up for a trial and was billed for at least three months outside of that trial period without even being aware that I was paying for a premium account. I understand how ...
  • Luan
  • Spotify Star
  • 526 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 526 Views
  • 1 replies
  • 0 likes

Can't log in or change password

My Question or IssueHi - I think my account may have been hacked and looking for advice. My spotify username is sboughton1, but today my spotify was signed out on all my devices. When I went to sign back in, it said my password was incorrect. And whe...

  • Visitor
  •   My Question or Issue Hi - I think my account may have been hacked and looking for advice.  My spotify username is sboughton1, but today my spotify was signed out on all my devices.&nbsp...
  • DanielTham
  • Composer
  • 543 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution lost Spotify plays

i changed my digital distributor and my songs are in Spotify normally,but the play count zeroed and started from beginning.In the Spotify for Artists i can see the previous plays, but they are not seen in actual Spotify...how could i get my plays bac...

  • Newbie
  • i changed my digital distributor and my songs are in Spotify normally, but the play count zeroed and started from beginning. In the Spotify for Artists i can see the previous plays, but they  ...
  • erpelle
  • Visitor
  • 3027 Views
  • 2 replies
  • 1 likes
  • 3027 Views
  • 2 replies
  • 1 likes

Superuser Contribution Hacked

PlanPremiumCountryUSADeviceGalaxy Note 10+ 5G Operating SystemAndroid My Question or IssueI've had users from overseas using my account. They repeatedly connect via Waze and attempt to login with a temporary recovery. I know this from the numerous Tu...

  • Visitor
  • Plan Premium Country USA Device Galaxy Note 10+ 5G  Operating System Android   My Question or Issue I've had users from overseas using my account. They repeatedly connect via Waze...
  • Katerina
  • Spotify Legend
  • 2100 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 2100 Views
  • 7 replies
  • 0 likes

Superuser Contribution Discover Weekly change Photo

PlanFamilyMy Question or Issue Hi!, I'd tried different worarounds that I found on the community to remove/change the photo displayed on the DW Cover, non of them has worked.My account is linked with my FB profiles and already changed my profiles Pic...

  • Regular
  • Plan Family My Question or Issue   Hi!, I'd tried different worarounds that I found on the community to remove/change the photo displayed on the DW Cover, non of them has worked. My account...
  • Peter
  • Spotify Legend
  • 1452 Views
  • 6 replies
  • 0 likes
  • Account
    Other
  • 1452 Views
  • 6 replies
  • 0 likes

Superuser Contribution Linked Facebook account but name is not updating

I recently changed my name so I wanted to update it on my Spotify account. I quickly learned that you cannot do this. My account was created with my facebook account, but I created a new facebook account for my new name. I don't want to create a new ...

  • Casual Listener
  • I recently changed my name so I wanted to update it on my Spotify account. I quickly learned that you cannot do this. My account was created with my facebook account, but I created a new facebook acc...
  • Peter
  • Spotify Legend
  • 3045 Views
  • 7 replies
  • 0 likes
  • Account
  • 3045 Views
  • 7 replies
  • 0 likes

Hulu not working

PlanPremium StudentCountryUSADeviceIPhone SEOperating SystemIOS 13.2 My Question or IssueI can’t log into my Hulu app however I can log into the website. I talked to their customer support and they say it must be a problem with Spotify because everyt...

  • Visitor
  •   Plan Premium Student Country USA Device IPhone SE Operating System IOS 13.2   My Question or Issue I can’t log into my Hulu app however I can log into the website. I talked to ...
  • Billy-J
  • Spotify Star
  • 379 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution I got the number username (deleted old facebook, have the hulu promotion)

Hi, I've had spotify a few years and in that time I had signed up using a facebook I've since deleted. I have a new facebook account, but can't seem to attach it to an existing account. I also registered for the Hulu promotion thats since ended accep...

  • Casual Listener
  • Hi,  I've had spotify a few years and in that time I had signed up using a facebook I've since deleted. I have a new facebook account, but can't seem to attach it to an existing account. I al...
  • Peter
  • Spotify Legend
  • 854 Views
  • 3 replies
  • 0 likes
  • Account
  • 854 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't find my spotify profile when I type it into the search bar , why?

I just created a new account but when I type my profile name onto the search bar I can't find it. Like for example if I type in (AXY) ( not my real profile name) into the search bar only some other users turn up but my profile name doesn't turn up at...

  • Visitor
  • I just created a new account but when I type my profile name onto the search bar I can't find it. Like for example if I type in (AXY) ( not my real profile name) into the search bar only some other u...
  • Peter
  • Spotify Legend
  • 3779 Views
  • 2 replies
  • 1 likes
  • Account
  • 3779 Views
  • 2 replies
  • 1 likes

Superuser Contribution Changing my username (WITHOUT using Facebook)

PlanPremium FamilyCountryPhilippinesDeviceGalaxy J7 (2016)Operating SystemAndroid 8.1.0 My Question or IssueGood evening, I just set up my Spotify account, and I was surprised to see my username as a jumble of characters. While I understand this is a...

  • Casual Listener
  • Plan Premium Family Country Philippines Device Galaxy J7 (2016) Operating System Android 8.1.0   My Question or Issue Good evening,   I just set up my Spotify account, and I was...
  • Petya
  • Community Legend
  • 489 Views
  • 4 replies
  • 0 likes
  • Account
  • 489 Views
  • 4 replies
  • 0 likes