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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Casual Listener
  • 257897 Views
  • 785 replies
  • 81 likes
  • Account
  • 257897 Views
  • 785 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126994 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126994 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 70059 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 70059 Views
  • 63 replies
  • 8 likes

Resetting My Follow Recomendations

I have accidentally deleted all of my follow recomendations, and I would like them back. If a Spotify staff or a user could help help me with this problem, I would be very grateful -Jaredevil

  • Visitor
  • I have accidentally deleted all of my follow recomendations, and I would like them back. If a Spotify staff or a user could help help me with this problem, I would be very grateful     ...
  • Peter__
  • Community Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • Account
  • 353 Views
  • 1 replies
  • 0 likes

Can't login to Spotify - keep getting rejected!

I have a Spotify account that I've been using for a while now - it automatically logs in when I start the program or my computer. Today, I did as I usually do - I closed the Facebook pop-up that showed up since I do not want to attach Spotify to my F...

  • Casual Listener
  • I have a Spotify account that I've been using for a while now - it automatically logs in when I start the program or my computer. Today, I did as I usually do - I closed the Facebook pop-up that show...
  • Joe
  • Community Legend
  • 408 Views
  • 4 replies
  • 0 likes
  • 408 Views
  • 4 replies
  • 0 likes

Solved!! Change email address on my account

Hi When i try to change the email account linked to my spotify account it says that the email address already has an account associated with it but i only have one account. I have opened a question in your support system but i have not heard from you...

  • Casual Listener
  • Hi When i try to change the email account linked to  my spotify account it says that the email address already has an account associated with it but i only have one account. I have opened a qu...
  • Joe
  • Community Legend
  • 1005 Views
  • 1 replies
  • 0 likes
  • 1005 Views
  • 1 replies
  • 0 likes

Lost Playlist

Hi, i'm Luisa from Italy. I buy 1 month ago Spotify Unlimited. Subscription is renewed correctly this month. I login with facebook, but yesterday I think I've clicked new user for error, i dont' remember very well. Now, i've spotify FREE and i lost m...

  • Casual Listener
  • Hi, i'm Luisa from Italy. I buy 1 month ago Spotify Unlimited. S ubscription is renewed correctly this month. I login with facebook, but yesterday I think I've clicked new user for e...
  • Thedev
  • Community Legend
  • 270 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Login
    Unlimited
  • 270 Views
  • 5 replies
  • 0 likes

Get charged $9.99 every month for premium but account says I am free user and shows no payment info

So I purchased Spotify premium a while ago and it worked fine for a while. One day out of the blue premium stopped working - when I got into my account it says that I am a free user and need to upgrade to premium as well as enter in payment info. The...

  • Newbie
  • So I purchased Spotify premium a while ago and it worked fine for a while. One day out of the blue premium stopped working - when I got into my account it says that I am a free user and need to ...
  • Thedev
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Help logging off of all accounts.

I used my account on someone else's phone. It keeps pausing when I use it for myself. Tried other threads that said to post if I needed this done, but to no resolve. Help!

  • Casual Listener
  • I used my account on someone else's phone. It keeps pausing when I use it for myself. Tried other threads that said to post if I needed this done, but to no resolve. Help!
  • Thedev
  • Community Legend
  • 91 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 91 Views
  • 1 replies
  • 0 likes

premium second credit card charge

Hi, I have a Spotify Premium account that I just started getting charged for (I did the 30-day free trial), and it charged me twice. I know that on the Spotify support page it said that it would just automatically put the second payment toward my nex...

  • Newbie
  • Hi,   I have a Spotify Premium account that I just started getting charged for (I did the 30-day free trial), and it charged me twice. I know that on the Spotify support page it said that it...
  • Thedev
  • Community Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 143 Views
  • 1 replies
  • 0 likes

Ecard not arrived with recipient

I bought a premium account for my wife's bday but she hasn't received the ecard or link to activate the account. I added her email address correctly when asked, etc and clicked on the "send ecard" button when prompted. Where is it?!

  • Casual Listener
  • I bought a premium account for my wife's bday but she hasn't received the ecard or link to activate the account. I added her email address correctly when asked, etc and clicked on the "send ecard" bu...
  • Thedev
  • Community Legend
  • 133 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 133 Views
  • 1 replies
  • 0 likes

Keep getting kicked off

I keep getting kicked off with it telling me someone else has logged into my account. I'm the only person with my account information. A while ago all my playlists disappeared but now they're back. Also 95% of my starred items disappeared but those n...

  • Casual Listener
  • I keep getting kicked off with it telling me someone else has logged into my account.  I'm the only person with my account information.  A while ago all my playlists disappeared but now the...
  • Peter__
  • Community Legend
  • 605 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 605 Views
  • 1 replies
  • 0 likes

Spotify Gift Cards from DE to AT

Can you do the following? I want to buy a gift card from DE and want to give the gift card to AT as special gift...how does this work?

  • Casual Listener
  • Can you do the following? I want to buy a gift card from DE and want to give the gift card to AT as special gift...how does this work?
  • Peter__
  • Community Legend
  • 193 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 193 Views
  • 3 replies
  • 0 likes

Solved!! Premium user in Korea. after Factory Reset - can no longer download the phone app

I pay for Spotify Premium and I live in South Korea.The mobile phone app was working perfectly until I had to do a Factory Reset on my phone (Galaxy S3) and now when I try to download the app it's saying that the app is unavailable to me. Please help

  • Casual Listener
  • I pay for Spotify Premium and I live in South Korea. The mobile phone app was working perfectly until I had to do a Factory Reset on my phone (Galaxy S3)  and now when I try to download the ap...
  • Joe
  • Community Legend
  • 1396 Views
  • 6 replies
  • 0 likes
  • 1396 Views
  • 6 replies
  • 0 likes

Deleted spotify from facebook and after a log in in spotify my spotify premium is gone

hey guys, i just deleted spotify from facebook and wanted to log into the spotify player and now there is displayed that i have spotify free version although i pay for spotify premium since 1 year. somebody can help me? thanks a lot

  • Visitor
  • hey guys,   i just deleted spotify from facebook and wanted to log into the spotify player and now there is displayed that i have spotify free version although i pay for spotify premium sinc...
  • Joe
  • Community Legend
  • 259 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 259 Views
  • 3 replies
  • 0 likes

Screw you spotify.

It says this FCUKING app is offline when I have full access to internet and everything. I've tried changing the sound app in control panel and everything. So screw you spotify, fing useless app.

  • Newbie
  • It says this FCUKING app is offline when I have full access to internet and everything. I've tried changing the sound app in control panel and everything. So screw you spotify, fing useless app.
  • Peter__
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • Premium
  • 180 Views
  • 1 replies
  • 0 likes

Spotify + Entropay

Hi. Do you support Entropay cards as payment method?

  • Casual Listener
  • Hi. Do you support Entropay cards as payment method?
  • assalych
  • Casual Listener
  • 2187 Views
  • 2 replies
  • 0 likes
  • 2187 Views
  • 2 replies
  • 0 likes

Linking an existing Spotify account with alternative email.

I decided to quit Facebook and I found out I can't used my spotify unless I have a Facebook. I then decided to wait till my monthly subscription had ended and then quit my payment plan and delete Facebook page altogether. I still wanted a Premium Spo...

  • Newbie
  • I decided to quit Facebook and I found out I can't used my spotify unless I have a Facebook. I then decided to wait till my monthly subscription had ended and then quit my payment plan and delete Fac...
  • Peter__
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Spotify has deleted my music and wont play any songs

I upgraded my spotify and it wouldn't play any music. To try and fix the problem I re-installed it but not it wont play anything and it has deleted all my playlists. Please advise as soon as possible.

  • Newbie
  • I upgraded my spotify and it wouldn't play any music. To try and fix the problem I re-installed it but not it wont play anything and it has deleted all my playlists.   Please advise as soon ...
  • Fkappa
  • Regular
  • 275 Views
  • 4 replies
  • 0 likes
  • 275 Views
  • 4 replies
  • 0 likes

Solved!! Spotify won't play any songs

Hi, was hoping someone could help me. I have a paid for account and at the moment my profile name which is usually at the top is a number and no songs will play the play button will change to a pause but the song won't load. thanks! Robert

  • Regular
  • Hi,   was hoping someone could help me. I have a paid for account and at the moment my profile name which is usually at the top is a number and no songs will play the play button will change...
  • Peter__
  • Community Legend
  • 1361 Views
  • 13 replies
  • 0 likes
  • Account
    Premium
  • 1361 Views
  • 13 replies
  • 0 likes

Help

Help please! My spotify has just stopped working! Won't play any music and keeps saying I am offline when I'm not! Ridiculous the amounts of problems I have been having. £5 a month for a load of problems. I have tried logging in and out etc and nothi...

  • Newbie
  • Help please! My spotify has just stopped working! Won't play any music and keeps saying I am offline when I'm not! Ridiculous the amounts of problems I have been having. £5 a month for a load of prob...
  • Thedev
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Change my e-mail

Hello, I created my account karma5000 long before you could sign in trough Facebook. Now I´ve Facebook enabled. When I log in through phone or computer I do that through Facebook. No problems with that. On my account the e-mail registred is an work m...

  • Newbie
  • Hello,   I created my account karma5000 long before you could sign in trough Facebook. Now I´ve Facebook enabled. When I log in through phone or computer I do that through Facebook. No ...
  • Thedev
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

New phone

I just got the new iPhone 5. My spotify premium account has my work computers PC playlists but won't let me play them and is asking me to upgrade?

  • Regular
  • I just got the new iPhone 5. My spotify premium account has my work computers PC playlists but won't let me play them and is asking me to upgrade?
  • Earty1020
  • Regular
  • 188 Views
  • 8 replies
  • 0 likes
  • 188 Views
  • 8 replies
  • 0 likes