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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Marcobj99
  • Newbie
  • 263767 Views
  • 516 replies
  • 34 likes
  • Account
    Free
  • 263767 Views
  • 516 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13045 Views
  • 6 replies
  • 11 likes
  • Security
  • 13045 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 529434 Views
  • 989 replies
  • 113 likes
  • Account
  • 529434 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128117 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128117 Views
  • 74 replies
  • 12 likes

not findable?

Howdy, I signed up for Spotify a very long time ago, and at one point, my account was pretty locked down - not public/findable to others. Those options seem to have disappeared, however, and now my husband is unable to share songs with me because the...

  • Visitor
  • Howdy,   I signed up for Spotify a very long time ago, and at one point, my account was pretty locked down - not public/findable to others.  Those options seem to have disappeared, howe...
  • Merik
  • Community Legend
  • 518 Views
  • 7 replies
  • 0 likes
  • Account
    Security
  • 518 Views
  • 7 replies
  • 0 likes

Can i reset all devices?

I had a similar situation and I need to reset all devices on my account including when offline. Sorry for the redundancy.

  • Casual Listener
  • I had a similar situation and I need to reset all devices on my account including when offline. Sorry for the redundancy.
  • Peter__
  • Community Legend
  • 250 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 250 Views
  • 2 replies
  • 0 likes

Log me off please

Sorry could you log me off all my accounts... Thank you

  • Casual Listener
  • Sorry could you log me off all my accounts... Thank you
  • Peter__
  • Community Legend
  • 537 Views
  • 2 replies
  • 0 likes
  • Premium
  • 537 Views
  • 2 replies
  • 0 likes

My premium account doesn't work anymore

Since around one week my premium account doesn't work anymore. I didn't change something at the payment conditions or somewhere else and my account information is still on premium account. Nevertheless the premium functions don't work anymore and I g...

  • Casual Listener
  • Since around one week my premium account doesn't work anymore. I didn't change something at the payment conditions or somewhere else and my account information is still on premium account. Neverthele...
  • Peter__
  • Community Legend
  • 848 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 848 Views
  • 4 replies
  • 0 likes

Not getting premium

Your company is the most difficult, annoying company to get in touch with. I just upgraded back to premium and it was working for a little bit after, and now it doesn't allow me to do anything except for the free options. Frustrated

  • Newbie
  • Your company is the most difficult, annoying company to get in touch with. I just upgraded back to premium and it was working for a little bit after, and now it doesn't allow me to do anything except...
  • Merik
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • Premium
  • 224 Views
  • 1 replies
  • 0 likes

Solved!! Reset

Could you reset everything for me please? All the devices offline. My ex is using my spotify so yea sorry and thanks

  • Newbie
  • Could you reset everything for me please? All the devices offline. My ex is using my spotify so yea sorry and thanks
  • Merik
  • Community Legend
  • 431 Views
  • 1 replies
  • 0 likes
  • Premium
  • 431 Views
  • 1 replies
  • 0 likes

HELP - I can't change my country

I'm Italian and I don't know why my country is set on USA. And when I go on spotify account they don't allow me to change USA in Italy Spotify has stopped to work to me because they think that I'm abroad and so I can have just 14 days (finished). How...

  • Newbie
  • I'm Italian and I don't know why my country is set on USA. And when I go on spotify account they don't allow me to change USA in Italy 😞 Spotify has stopped to work to me because they think that I'm...
  • Joe
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Gift card redeeming issue

VIEW IMAGE PLEASE FOR ISSUE VIEW IMAGE PLEASE FOR ISSUE When I try to redeem it with premium, it gives me that error. Its been like this for 2 days now, what should I do?

  • Casual Listener
  • VIEW IMAGE PLEASE FOR ISSUE  VIEW IMAGE PLEASE FOR ISSUE    When I try to redeem it with premium, it gives me that error. Its been like this for 2 days now, what should I do?
  • phi00
  • Casual Listener
  • 255 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 255 Views
  • 2 replies
  • 0 likes

3 accounts

Hi I have three different accounts now. The first time this happened spotify stopped my music and I got a 410 Error message, so I logged out and when I logged back in it gave me a new account. I can't log back in to the first one, I tried to contact ...

  • Newbie
  • Hi I have three different accounts now. The first time this happened spotify stopped my music and I got a 410 Error message, so I logged out and when I logged back in it gave me a new account. I can'...
  • Joe
  • Community Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 245 Views
  • 1 replies
  • 0 likes

Forgot login informaton

Hi I have forgot my login information. I have sent a message through contact page, but havent recieved a reply. I have also replied that message, but nothing. Can you please check this out? I am still paying for it. Spotify Case # 01319590 Thanks and...

  • Newbie
  • Hi   I have forgot my login information. I have sent a message through contact page, but havent recieved a reply. I have also replied that message, but nothing. Can you please check this out...
  • Ramon
  • Spotify Legend
  • 324 Views
  • 2 replies
  • 0 likes
  • 324 Views
  • 2 replies
  • 0 likes

Spotify

I got spotify premium. And sometimes it will work on my iphone and sometimes it won't. I've uninstalled it, logged out, removed it from the offline devices and put it back on. But it still won't stay as premium.

  • Newbie
  • I got spotify premium. And sometimes it will work on my iphone and sometimes it won't. I've uninstalled it, logged out, removed it from the offline devices and put it back on. But it still won't stay...
  • Peter__
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Can't use my other account and im being charged

I cant open my spotify account associated with my email. I click on the reset password and it asks for the email associated with the account. I put in the email address and have not received an email to reset my password. Ive tried multiple times and...

  • Newbie
  • I cant open my spotify account associated with my email. I click on the reset password and it asks for the email associated with the account. I put in the email address and have not received an email...
  • user-removed
  • Not applicable
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Paid for premium but still nothing

Signed into my acount online on Saturday night (using the same username and password I always do when paying for premium) and paid with the same card detials I always use. It asked if I wanted a free 30-day trial, which is strange as I have had premi...

  • Visitor
  • Signed into my acount online on Saturday night (using the same username and password I always do when paying for premium) and paid with the same card detials I always use. It asked if I wanted a free...
  • jonnyhayes
  • Newbie
  • 330 Views
  • 5 replies
  • 0 likes
  • 330 Views
  • 5 replies
  • 0 likes

Spotify for Ireland

I have signed up for a Spotify plan with Vodafone. Their customer service have registered me in Spotify with a Premium account. They asked me to log out and log in to Spotify and I should see my premium subscription enabled. I did that but I'm still ...

  • Regular
  • I have signed up for a Spotify plan with Vodafone. Their customer service have registered me in Spotify with a Premium account. They asked me to log out and log in to Spotify and I should see my prem...
  • Nessie
  • Regular
  • 617 Views
  • 7 replies
  • 0 likes
  • Premium
  • 617 Views
  • 7 replies
  • 0 likes

Solved!! Is it possible to buy premium from the mobile app with iTunes Credit?

I just got a $25 iTunes card as a gift, is it possible to upgrade from the mobile app and buy it with iTunes credit?

  • Newbie
  • I just got a $25 iTunes card as a gift, is it possible to upgrade from the mobile app and buy it with iTunes credit?
  • Peter__
  • Community Legend
  • 1206 Views
  • 1 replies
  • 0 likes
  • 1206 Views
  • 1 replies
  • 0 likes

Spotify is logging me to the wrong account

So I made a spotify account awhile ago before you had to have facebook connected, then later I connected my facebook account, that all went fine, but now I changed some setting on facebook and all of the sudden when I log in with my facebook credenti...

  • Newbie
  • So I made a spotify account awhile ago before you had to have facebook connected, then later I connected my facebook account, that all went fine, but now I changed some setting on facebook and all of...
  • Peter__
  • Community Legend
  • 4526 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
  • 4526 Views
  • 3 replies
  • 0 likes

Deleted Playlist!

I deleted the wrong Playlist yesterday. Was it hoping it could be recovered! Please help! "00's R&B" or"00s R&B"

  • Newbie
  • I deleted the wrong Playlist yesterday. Was it hoping it could be recovered! Please help! "00's R&B" or"00s R&B"
  • Peter__
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

it says I'm a free user and i won't let me play any music. I have premium

Hey. I recently bought a 1 year subscribtion to spotify premium, worked like a charm. a few days after the purchase i left the USA (where i live) and travelled to Denmark where i still am, and will be staying for the next couple of months. it now say...

  • Casual Listener
  • Hey.   I recently bought a 1 year subscribtion to spotify premium, worked like a charm.  a few days after the purchase i left the USA (where i live) and travelled to Denmark wher...
  • Peter__
  • Community Legend
  • 287 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 287 Views
  • 2 replies
  • 0 likes

So, how many weeks until I get my device password reset email?

I was using Spotify on my Onkyo receiver, and all I got was a message telling me to log out. When I tried to log in, my password didn't work. I went to the web form to reset the password and was told that an email had been sent. That was more than a ...

  • Newbie
  • I was using Spotify on my Onkyo receiver, and all I got was a message telling me to log out.  When I tried to log in, my password didn't work.  I went to the web form to reset the password ...
  • Peter__
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes