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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

80240 Views

28 replies

0 likes

  • 80240 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

99412 Views

9 replies

2 likes

Account
Login
  • 99412 Views
  • 9 replies
  • 2 likes

Lost all starred songs!

Hey there, so yesterday I had all my music...and today I have zero starred songs. I really really need this fixed. Preferably before tomorrow (when I have a 4 hour flight). Thanks!

Casual Listener

Hey there, so yesterday I had all my music...and today I have zero starred songs. I really really need this fixed. Preferably before tomorrow (when I have a 4 hour flight). Thanks!

summyrose

Casual Listener

367 Views

2 replies

0 likes

Other
  • 367 Views
  • 2 replies
  • 0 likes

Cancelling subscription

If I cancel my subscription do I get to use my downloaded songs ?

Newbie

If I cancel my subscription do I get to use my downloaded songs ?

Joe

Community Legend

324 Views

1 replies

0 likes

Subscription
  • 324 Views
  • 1 replies
  • 0 likes

Playlist gone

I had to remove and reinstall on my iPhone 4S because it would no longer open. After reinstalling all my playlist are gone.

Newbie

I had to remove and reinstall on my iPhone 4S because it would no longer open. After reinstalling all my playlist are gone.

Peter__

Community Legend

346 Views

1 replies

0 likes

Premium
  • 346 Views
  • 1 replies
  • 0 likes

Not able to activate Premium with Gift Card

Hi, I just bought a Spotify gift card but i'm not able to sign up for premium with it. I get the option to get one month free, but not with a gift card, but that's ok. Is there any way to sign up for premium without the one month free period with a g...

Newbie

Hi, I just bought a Spotify gift card but i'm not able to sign up for premium with it. I get the option to get one month free, but not with a gift card, but that's ok. Is there any way to sign up for...

Adam

Roadie

1009 Views

6 replies

0 likes

Premium
  • 1009 Views
  • 6 replies
  • 0 likes

edit an email address

Please help i am trying to change the email address that is currently set for my spotify account. i have changed it through facebook correctly but it still shows in the spotify account as the old one. i tried sending an email on the spotify contact u...

Casual Listener

Please help   i am trying to change the email address that is currently set for my spotify account.   i have changed it through facebook correctly but it still shows in the spotify ...

Adam

Roadie

489 Views

3 replies

0 likes

Login
  • 489 Views
  • 3 replies
  • 0 likes

Solved!! Premium not updating in account

Hey guys, I am new to the community and yesterday received a gift card for Spotify so that I could start using premium. I wen't through all the correct steps of redeeming the code online and then selecting 3 months of premium instead of 6 months of u...

Regular

Hey guys, I am new to the community and yesterday received a gift card for Spotify so that I could start using premium. I wen't through all the correct steps of redeeming the code online and then sel...

PouringReign

Regular

4980 Views

26 replies

0 likes

Account
  • 4980 Views
  • 26 replies
  • 0 likes

I've cancelled my subscription, but I keep getting charged??

I have gone through the steps to cancel my subscription and have been sent a subscription cancellation email but I keep getting charged through paypal?? This has been going on for a while now?? Someone please help!

Newbie

I have gone through the steps to cancel my subscription and have been sent a subscription cancellation email but I keep getting charged through paypal?? This has been going on for a while now?? Someo...

Josh

Community Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Free for existing users?

I've seen adverts saying that Spotify is now free for everyone, including those using the service on a computer. Is this available to those already using Spotify on a computer? If so, how do I change my account so I don't have to pay anymore? Or do I...

Newbie

I've seen adverts saying that Spotify is now free for everyone, including those using the service on a computer. Is this available to those already using Spotify on a computer? If so, how do I change...

Peter__

Community Legend

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

troubles with login through facebook

Hi there! It took me already some time do deal with that problem but I can't find a soultion myself. It all started when I choose 30 days trial version of spotify unlimited. It all went smooth on the beginning. After 30 days of trial period Spotify c...

Newbie

Hi there! It took me already some time do deal with that problem but I can't find a soultion myself. It all started when I choose 30 days trial version of spotify unlimited. It all went smooth on t...

Peter__

Community Legend

320 Views

1 replies

0 likes

Account
Free
Login
Subscription
Unlimited
  • 320 Views
  • 1 replies
  • 0 likes

your taking payments when its cancelled

Hi,

I cancelled my membership on 7th Dec 2013 i was also given a refund of that months payment. However you take taken a payment again from my accout and caused me £20 in overdrawn charges and also i havw no money for my credit card bill!!

I was this s...

Casual Listener

Hi,<br><br>I cancelled my membership on 7th Dec 2013 i was also given a refund of that months payment. However you take taken a payment again from my accout and caused me £20 in overdrawn...

mcmanus1

Casual Listener

305 Views

2 replies

0 likes

Subscription
  • 305 Views
  • 2 replies
  • 0 likes

Solved!! Log out everywhere!!

Someone else using my spotify account need to log them out!

Casual Listener

Someone else using my spotify account need to log them out!

Peter__

Community Legend

12289 Views

2 replies

0 likes

  • 12289 Views
  • 2 replies
  • 0 likes

Account billing

Does anyone know when the credit card linked to the premium account is normally charged on the billing date? Is it at the beginning of the day or at the very end of the day. Let me know ASAP. Thanks!!

Newbie

Does anyone know when the credit card linked to the premium account is normally charged on the billing date? Is it at the beginning of the day or at the very end of the day. Let me know ASAP. Thanks!!

Peter__

Community Legend

497 Views

2 replies

0 likes

  • 497 Views
  • 2 replies
  • 0 likes

Credit card refusal for free tiral

Hello. My spotify account is registered in USA and i'm trying to put a brazilian credit card for a 30 day free trial. In the payment options i changed my country to Brazil(but it didn't change on my profile, i guess thats normal since it didn't appro...

Newbie

Hello. My spotify account is registered in USA and i'm trying to put a brazilian credit card for a 30 day free trial. In the payment options i changed my country to Brazil(but it didn't change on m...

Peter__

Community Legend

351 Views

2 replies

0 likes

  • 351 Views
  • 2 replies
  • 0 likes

Does Spotfiy music delete from your phone/iPod after the subscription is over?

If I was to buy someone a 3 month subscription, and they were to use it and save music and playlists to their device, once the three months was up would that music that was already saved delete?

Newbie

If I was to buy someone a 3 month subscription, and they were to use it and save music and playlists to their device, once the three months was up would that music that was already saved delete?

Peter__

Community Legend

294 Views

2 replies

0 likes

  • 294 Views
  • 2 replies
  • 0 likes

Solved!! From Premium trial to Unlimited service & avoiding a credit card charge...

Hey guys, I signed up a for free Spotify Premium trial back on 12/04/13, & I was told that if I didn't remove the premium service before 01/04/14 (which btw is tomorrow) that my credit card would be charged on that date. As such I changed my premium ...

Casual Listener

Hey guys,   I signed up a for free Spotify Premium trial back on 12/04/13, & I was told that if I didn't remove the premium service before 01/04/14 (which btw is tomorrow) that...

Adam

Roadie

913 Views

4 replies

0 likes

Free
Premium
Subscription
Unlimited
  • 913 Views
  • 4 replies
  • 0 likes

Can't change Spotify email to same as Facebook email after merge

I've linked my Facebook and Spotify accounts, however they were registered with two different email addresses and I can't change the one registered on Spotify to the one registered with Facebook (it says there is already an existing account). How do ...

Casual Listener

I've linked my Facebook and Spotify accounts, however they were registered with two different email addresses and I can't change the one registered on Spotify to the one registered with Facebook (it ...

Adam

Roadie

717 Views

3 replies

0 likes

  • 717 Views
  • 3 replies
  • 0 likes

Email in use

I unlinked my Facebook account from my Spotify account, and I want to use the email from Facebook for a seperate Spotify account. When I sign up with that email, it says it's in use. I can't login with an email address, and I don't want to login with...

Visitor

I unlinked my Facebook account from my Spotify account, and I want to use the email from Facebook for a seperate Spotify account. When I sign up with that email, it says it's in use. I can't log...

Adam

Roadie

306 Views

1 replies

0 likes

Account
  • 306 Views
  • 1 replies
  • 0 likes

Being charged for an account I don't use!

Hello, So I noticed on my bank statements I was still being charged for a premium account I had with spotifuggle under the name of samybv2. This account I had tied to my facebook, which I deleted over 2 months ago. That being said, since my account w...

Casual Listener

Hello, So I noticed on my bank statements I was still being charged for a premium account I had with spotifuggle under the name of samybv2.  This account I had tied to my facebook, which I del...

Adam

Roadie

495 Views

4 replies

0 likes

Account
  • 495 Views
  • 4 replies
  • 0 likes

Deleted playlist on accident

I accidentally deleted my Rap playlist on spotify. Is there any way to retrieve it! Had over 200 songs there. Please help!

Newbie

I accidentally deleted my Rap playlist on spotify. Is there any way to retrieve it! Had over 200 songs there. Please help!

Josh

Community Legend

1161 Views

1 replies

0 likes

Account
Premium
  • 1161 Views
  • 1 replies
  • 0 likes

problem when paying premium...

I have had premium for over a few months and i pay through spotify card. I just went to pay it and it gave me unlimited for two months. i don't use unlimited. i use premium. is there anyway i can put my payment to that?

Newbie

I have had premium for over a few months and i pay through spotify card. I just went to pay it and it gave me unlimited for two months. i don't use unlimited. i use premium. is there anyway i can put...

Josh

Community Legend

257 Views

1 replies

0 likes

Account
Other
Premium
Subscription
Unlimited
  • 257 Views
  • 1 replies
  • 0 likes