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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yaghmour
  • Visitor
  • 408350 Views
  • 960 replies
  • 107 likes
  • Account
  • 408350 Views
  • 960 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1177736 Views
  • 119 replies
  • 114 likes
  • Account
  • 1177736 Views
  • 119 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100435 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100435 Views
  • 68 replies
  • 10 likes

upgrade

I want to upgrade to $4.99 service so I won't have ads. Is there any way the music I've saved in folders can automatically drop the ads at the end of them when I upgrade or do I have to download each song again?

  • Casual Listener
  • I want to upgrade to $4.99 service so I won't have ads.  Is there any way the music I've saved in folders can automatically drop the ads at the end of them when I upgrade or do I have to downl...
  • Joe
  • Community Legend
  • 395 Views
  • 6 replies
  • 0 likes
  • 395 Views
  • 6 replies
  • 0 likes

delete my messages

i want to delete my inbox messages but I cant. Can a spotify employee help me with this?

  • Casual Listener
  • i want to delete my inbox messages but I cant. Can a spotify employee help me with this?
  • Joe
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • Other
  • 169 Views
  • 1 replies
  • 0 likes

My Spotify Premium suddenly doesnt work

Hi, My Spotify Premium stopped working for a couple of days ago even though I have paid it until sometime in April this year. Now I hear commercials and when I go into the spotify account it says that it is Spotify Free and I can upgrage to Spotify P...

  • Newbie
  • Hi, My Spotify Premium stopped working for a couple of days ago even though I have paid it until sometime in April this year. Now I hear commercials and when I go into the spotify account it says t...
  • Joe
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Solved!! Lost "Liked from Radio"

Hi, I seem to have lost my liked from radio playlist. I may have deleted it. However i did thumb up some tracks yesterday, so i thought that maybe that would add it back. Either way please could a spotify bod have a look and perhaps restore. Thanks

  • Roadie
  • Hi, I seem to have lost my liked from radio playlist. I may have deleted it. However i did thumb up some tracks yesterday, so i thought that maybe that would add it back. Either way please could a sp...
  • richardap
  • Roadie
  • 507 Views
  • 2 replies
  • 0 likes
  • Other
  • 507 Views
  • 2 replies
  • 0 likes

Existing premium subscription suddenly not active

Hi, When I log in to my existing Spotify account it now appears that premium is no longer activated. This has caused other problems such as not getting Spotify to work via Sonos. I have had my premium account for a while now so surprised why this now...

  • Visitor
  • Hi,   When I log in to my existing Spotify account it now appears that premium is no longer activated. This has caused other problems such as not getting Spotify to work via Sonos. I have ha...
  • Jack_H
  • Spotify
  • 318 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 318 Views
  • 3 replies
  • 0 likes

Deleting an account

Hi I signed up spotify via Facebook and I would like to delete my spotify account. But I don't know how? Thanks

  • Visitor
  • Hi I signed up spotify via Facebook and I would like to delete my spotify account. But I don't know how? Thanks
  • Jack_H
  • Spotify
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

0 minutes left and it has been WAAY over a month!! HELP!

I am using Free account. I thought it should have updated itself and renewed my 10 hr limit, which by the way according to the new announcement on spotifys facebook page, should have been removed. Why am I not able to listen to anything for this long...

  • Casual Listener
  • I am using Free account. I thought it should have updated itself and renewed my 10 hr limit, which by the way according to the new announcement on spotifys facebook page, should have been removed. Wh...
  • Sertori
  • Newbie
  • 314 Views
  • 6 replies
  • 0 likes
  • 314 Views
  • 6 replies
  • 0 likes

Exorbitant Data Usage with ATT and Spotify in 45 minute period

Two days this week I was streaming Spotify at the gym for only 45 minutes each time. Each of these times ATT says I used 900MB of data during that 45 minute period which I have never had happen before. Anybody else having this issue? I have Normal se...

  • Newbie
  • Two days this week I was streaming Spotify at the gym for only 45 minutes each time. Each of these times ATT says I used 900MB of data during that 45 minute period which I have never had happen befor...
  • Peter__
  • Community Legend
  • 1060 Views
  • 1 replies
  • 0 likes
  • Premium
  • 1060 Views
  • 1 replies
  • 0 likes

Accounts not working

I have an account with the email @hotmail.com which was linked to my facebook. I am a premium customer and have been using my spotify on vacation in Panama. I tried to use it today and it told me something about 14 days abroad even though Spotify now...

  • Visitor
  • I have an account with the email <snip>@hotmail.com which was linked to my facebook. I am a premium customer and have been using my spotify on vacation in Panama. I tried to use it today and it...
  • Peter__
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 220 Views
  • 1 replies
  • 0 likes

Solved!! NUS Extra discount - second year?

Hello all. I signed up to receive the NUS Extra 50% discount this time last year, which was brilliant. I'm trying to renew this but it keeps telling me I have an invalid code, I've read various other posts on here from people unable to get codes to w...

  • Casual Listener
  • Hello all. I signed up to receive the NUS Extra 50% discount this time last year, which was brilliant. I'm trying to renew this but it keeps telling me I have an invalid code, I've read various other...
  • Peter__
  • Community Legend
  • 1521 Views
  • 8 replies
  • 0 likes
  • 1521 Views
  • 8 replies
  • 0 likes

Help with login

Hey! I have a "hmm" a problem with my account. I´ve used spotify to long on my phone that I have forgotten my login-password...that is of course not a big problem because you can get a recovery-pass... The bigger problem is that the "hotmailadress" i...

  • Newbie
  • Hey! I have a "hmm" a problem with my account. I´ve used spotify to long on my phone that I have forgotten my login-password...that is of course not a big problem because you can get a recovery-pass....
  • Joe
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Someone Deleted all songs off playlist

My playlist "Coachella 2014", a collaborator deleted a good 1000 songs out of the 1024 or so songs that were there originally on the playlist, is there a way to undo this, or quickly readd them?

  • Newbie
  • My playlist "Coachella 2014", a collaborator deleted a good 1000 songs out of the 1024 or so songs that were there originally on the playlist, is there a way to undo this, or quickly readd them?
  • Peter__
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Solved!! no password mail -marantz :-)

I have already tried several times to apply for a password because I need this to be able to use spotify on my external equipment "Marantz". I am logged in via facebook, but in my account on spotify I have also a user name. I have already commented o...

  • Casual Listener
  • I have already tried several times to apply for a password because I need this to be able to use spotify on my external equipment "Marantz". I am logged in via facebook, but in my account on spotif...
  • A_Musiclover
  • Casual Listener
  • 440 Views
  • 7 replies
  • 0 likes
  • Account
  • 440 Views
  • 7 replies
  • 0 likes

Link to Facebook

Hello, I have linked my Spotify to Facebook, but the profile picture does not turn up nor the user name has changed for the Facebook's name. Why?Thank you.

  • Casual Listener
  • Hello, I have linked my Spotify to Facebook, but the profile picture does not turn up nor the user name has changed for the Facebook's name. Why? Thank you.
  • charlees
  • Casual Listener
  • 223 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 223 Views
  • 4 replies
  • 0 likes

"The Usernmae or Password is incorrect, please check that your user details are correct" Error 410.

Today my Spotify account stopped working apparently, after about 3 Months with no issues. I Purchased 1 Year of spotify premium back in December 2013. So I'm worried that my account is lost now? - I don't understand why it says my user details are in...

  • Visitor
  • Today my Spotify account stopped working apparently, after about 3 Months with no issues. I Purchased 1 Year of spotify premium back in December 2013. So I'm worried that my account is lost now? - ...
  • Jamie
  • Spotify Legend
  • 275 Views
  • 2 replies
  • 0 likes
  • 275 Views
  • 2 replies
  • 0 likes

Profile Picture for Spotify PAYING Members that are NOT on Facebook.

Spotify, Please sort this out. We are in 2014 and the least you can do is enable this for the paying members. Thank you.

  • Casual Listener
  • Spotify,   Please sort this out. We are in 2014 and the least you can do is enable this for the paying members.   Thank you.
  • sawitontheradio
  • Casual Listener
  • 181 Views
  • 2 replies
  • 0 likes
  • Premium
  • 181 Views
  • 2 replies
  • 0 likes

Billed Twice

Hi,I've been billed two times for spotify premium. How do I go about getting a refund for one of them? Thanks

  • Newbie
  • Hi, I've been billed two times for spotify premium. How do I go about getting a refund for one of them?   Thanks
  • Peter__
  • Community Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Solved!! Password reset

I need to reset myPassword but no longer have the email address I signed up under.

  • Regular
  • I need to reset my Password but no longer have the email address I signed up under.
  • Peter__
  • Community Legend
  • 2963 Views
  • 19 replies
  • 0 likes
  • 2963 Views
  • 19 replies
  • 0 likes

Spotify y Facebook

Hola, he vinculado mi cuenta Spotify con Facebook pero en la aplicación no me aparece ninguna foto de perfil ni se ha cambiado el nombre de usuario por el de Facebook. A que se debe?Gracias.

  • Casual Listener
  • Hola, he vinculado mi cuenta Spotify con Facebook pero en la aplicación no me aparece ninguna foto de perfil ni se ha cambiado el nombre de usuario por el de Facebook. A que se debe? Gracias.
  • 177 Views
  • 0 replies
  • 0 likes
  • Account
    Other
  • 177 Views
  • 0 replies
  • 0 likes