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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76370 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94192 Views
9 replies
2 likes
PremiumCountry- USDevice- Macbook air My Question or Issue I need to log into an account (to delete and cancel the premium plan) that was created and used by a previous employee. I have the email credentials, but I don't know the password. And I'm un...
Premium Country- US Device- Macbook air My Question or Issue I need to log into an account (to delete and cancel the premium plan) that was created and used by a previous ...
Spotify Star
345 Views
1 replies
0 likes
hoy sume dos integrantes a mi family plan. no tenian usuario en el momento de l a invitación. una vez aceptaron crearon el usaurio y no los puedo ver en mi lista de integrantes. como hago? a ellos le figura una cuenta free.espero la respuesta
hoy sume dos integrantes a mi family plan. no tenian usuario en el momento de l a invitación. una vez aceptaron crearon el usaurio y no los puedo ver en mi lista de integrantes. como hago? a ellos le...
Spotify Star
401 Views
1 replies
0 likes
PlanPremiumCountryTurkeyDeviceWindows PC, Android Operating System(Windows 10, Android) My Question or IssueThis is my second account. I used to have a premium account under a different mail. I've been using premium for a lot of time now. Please help...
Plan Premium Country Turkey Device Windows PC, Android Operating System (Windows 10, Android) My Question or Issue This is my second account. I used to have a premium account u...
Spotify Star
432 Views
1 replies
0 likes
Somebody is using my spotify for his/her own device.In the menu connecting with a device, I see my phone, my laptop, and sometimes an other phone.My music is being skipped and paused and this person is constantly trying to listen music through my aco...
Somebody is using my spotify for his/her own device. In the menu connecting with a device, I see my phone, my laptop, and sometimes an other phone. My music is being skipped and paused and this per...
Regular
2605 Views
3 replies
0 likes
Hi there,I have just started Premium duo (I think). My girlfriend and I live together in Dublin, Ireland but she is in Poland at the moment because she went for holidays and is not able to return yet due to pandemic and closing of the borders. The pr...
Hi there, I have just started Premium duo (I think). My girlfriend and I live together in Dublin, Ireland but she is in Poland at the moment because she went for holidays and i...
Casual Listener
583 Views
2 replies
0 likes
PlanFree, was premium (see below)CountryUSADevicePC, iPhone XOperating SystemWindows 10, iOS 13.X My Question or IssueAt the beginning of this month, I issued a support ticket to cancel a premium subscription on an account I did not have access to, b...
Plan Free, was premium (see below) Country USA Device PC, iPhone X Operating System Windows 10, iOS 13.X My Question or Issue At the beginning of this month, I issued a support ticke...
Spotify Star
537 Views
1 replies
0 likes
Hi I've been trying to change my the card on my payment method. Every time I press change payment details, it always says 'Something went wrong. Try again, or get help'. I've tried several time within these past few weeks but the same error message s...
Hi I've been trying to change my the card on my payment method. Every time I press change payment details, it always says 'Something went wrong. Try again, or get help'. I've tried several time withi...
Visitor
916 Views
2 replies
1 likes
When I would go to the New Music Friday playlist, one of the most helpful things was seeing the album title next to the artist name so I could see if this song was just a standalone single, an EP or a track that’s part of a full album release. That h...
When I would go to the New Music Friday playlist, one of the most helpful things was seeing the album title next to the artist name so I could see if this song was just a standalone single, an EP or ...
Composer
815 Views
2 replies
0 likes
PlanPremiumCountryGuatemalaDeviceSamsung A5 My Question or Issue PLEASE bring back "Safaera" by Bad Bunny. It's unfair for us users that do enjoy the song to have it remove. I understand what explicit means, other users should to. If not you could go...
Plan Premium Country Guatemala Device Samsung A5 My Question or Issue PLEASE bring back "Safaera" by Bad Bunny. It's unfair for us users that do enjoy the song to have it remov...
Spotify Star
5479 Views
4 replies
21 likes
Hello, I am using Spotify Premium from Portugal for some years now. Last year I created a family plan for me and my girlfriend, and, to my surprise, I listened to the playlist "Family Mix" and found quite some tracks that neither me nor my girlfriend...
Hello, I am using Spotify Premium from Portugal for some years now. Last year I created a family plan for me and my girlfriend, and, to my surprise, I listened to the playlist "Family Mix" and found ...
Moderator
979 Views
1 replies
0 likes
My song was released today, but it was address to a different person (artist) that has the same name as mine, I dont have an artist profile that's why the song was address to that artist and not to me. So how do i create an artist profile so that i c...
My song was released today, but it was address to a different person (artist) that has the same name as mine, I dont have an artist profile that's why the song was address to that artist and no...
Spotify Star
3061 Views
6 replies
0 likes
Issue: I can't log in on my phone, or on my new phone or on someone else's phone (I tried to log in with password / username and it didn't work, it stays "pressed" and goes blank again, logging in with Facebook doesn't works either, loads the Faceboo...
Issue: I can't log in on my phone, or on my new phone or on someone else's phone (I tried to log in with password / username and it didn't work, it stays "pressed" and goes blank again, lo...
Community Legend
1469 Views
4 replies
0 likes
I recently bought a new laptop and wanted to get Spotify running on it as soon as possible. Apparently this was a problem, as the Windows app for Spotify didn't accept my username. I tried my primary email (which I already know for certain is the one...
I recently bought a new laptop and wanted to get Spotify running on it as soon as possible. Apparently this was a problem, as the Windows app for Spotify didn't accept my username. I tried my primary...
Community Legend
1362 Views
3 replies
0 likes
PlanPremiumCountryIndiaDevice(Oneplus 6T)Operating System(Android 10.) My Question or IssueMoney deducted from my card but showed error something went wrong and my students premium account didn't activated. How can I get the refund for that or activa...
Plan Premium Country India Device (Oneplus 6T) Operating System (Android 10.) My Question or Issue Money deducted from my card but showed error something went wrong and my students p...
Community Legend
1201 Views
9 replies
1 likes
Last month, my spotify was compromised 3 different times, and I changed the password 3 separate times to try to secure my account. Now today, within 8 hours, I had a russian login into my account, after changing both my password and email connected t...
Last month, my spotify was compromised 3 different times, and I changed the password 3 separate times to try to secure my account. Now today, within 8 hours, I had a russian login into my accou...
Community Legend
1245 Views
3 replies
0 likes
PlanPremiumCountryMexicoHello, I had my account connected to my Facebook page but I deleted it. Spotify still worked fine, then I tried to connect it with another Facebook account and logged out, when trying to log back in, I couldn't so I created a ...
Plan Premium Country Mexico Hello, I had my account connected to my Facebook page but I deleted it. Spotify still worked fine, then I tried to connect it with another Facebook account and logged ...
Spotify Legend
1315 Views
1 replies
0 likes
PlanFree/PremiumCountryUnited StatesDevice(iPhone 8, Macbook Pro late 2016)Operating System(iOS 10, Windows 10) My Question or IssueI went into the website and cancelled my Spotify premium and was given the date of 5/16/2020 that my account would swi...
Plan Free/Premium Country United States Device (iPhone 8, Macbook Pro late 2016) Operating System (iOS 10, Windows 10) My Question or Issue I went into the website and cancelle...
Casual Listener
973 Views
2 replies
0 likes
PlanPremiumCountryUnites StatesDeviceLG My Question or IssueSomeone has been logged into my account and playing music from a web player. I have logged everyone out of devices and I've changed my password now 2 times and it still isn't helping.
Plan Premium Country Unites States Device LG My Question or Issue Someone has been logged into my account and playing music from a web player. I have logged everyone out of devices and...
Community Legend
548 Views
1 replies
0 likes
Johnny Escutia explicitly promotes rape, murder, pedophilia, and misogyny on his lyrics. He has openly sent death threats to artist Yuya (Mariand Castrejón Castañeda) and even has a song titled with her name where we describes how he pretends to rape...
Johnny Escutia explicitly promotes rape, murder, pedophilia, and misogyny on his lyrics. He has openly sent death threats to artist Yuya (Mariand Castrejón Castañeda) and even has a song titled with ...
573 Views
0 replies
1 likes
Plan: Premium FamilyCountry: Device: Web PageOperating System: Windows 10 I had myself kicked off of my brother-in-law's Premium Family so that I could start one of my own. I paid the full year in advance. My account shows as Premium, but I have no a...
Plan: Premium Family Country: Device: Web Page Operating System: Windows 10 I had myself kicked off of my brother-in-law's Premium Family so that I could start one...
Roadie
548 Views
1 replies
0 likes
