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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1587 Views
  • 0 replies
  • 7 likes
  • Security
  • 1587 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445827 Views
  • 970 replies
  • 108 likes
  • Account
  • 445827 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199006 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199006 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • jgbanm65v5z8gvpajr9i
  • Visitor
  • 108287 Views
  • 71 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108287 Views
  • 71 replies
  • 11 likes

same artists multiple entries?

I've noticed a couple artists that have the same entry with slightly different names, I'm assuming this is because of their work being on different labels, but shouldn't the artist entry in Spotify be one and the same? Is there a way to bring this to...

  • Gig Goer
  • I've noticed a couple artists that have the same entry with slightly different names, I'm assuming this is because of their work being on different labels, but shouldn't the artist entry in Spotify b...
  • Joe
  • Community Legend
  • 313 Views
  • 3 replies
  • 0 likes
  • 313 Views
  • 3 replies
  • 0 likes

Logging into my account at work and appearing as a free account

Hi, So I upgraded to Premium account at home, with Spotify logged in to facebook but now when I log in to Spotify at work with the account I created initially at home I am showing as a free account. I can access facebook at work with no problem, but ...

  • Casual Listener
  • Hi,   So I upgraded to Premium account at home, with Spotify logged in to facebook but now when I log in to Spotify at work with the account I created initially at home I am showing as a fre...
  • Adam
  • Roadie
  • 268 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 268 Views
  • 3 replies
  • 0 likes

Premium

I've upgraded to premium ... Tried logging out deleting and reinstalling and still saying that I don't have premium.....
My receipt number is 318884961018

  • Newbie
  • I've upgraded to premium ... Tried logging out deleting and reinstalling and still saying that I don't have premium..... <br>My receipt number is 318884961018<br>
  • Adam
  • Roadie
  • 210 Views
  • 3 replies
  • 0 likes
  • Premium
  • 210 Views
  • 3 replies
  • 0 likes

Account not active

My user account has stopped working. User is : useraccount30. Can you help me reactivate?

  • Newbie
  • My user account has stopped working.  User is : useraccount30.  Can you help me reactivate? 
  • Peter__
  • Community Legend
  • 373 Views
  • 2 replies
  • 0 likes
  • 373 Views
  • 2 replies
  • 0 likes

I am left logged in somewhere so somebodys using my account!

Im paying for the service and cant stop whoever is using my account and stopping me from using this!! I keep getting a message on my mobile telling me its being used somewhere else. Meanwhile my music is being paused. How do I stop whoever it is?

  • Casual Listener
  • Im paying for the service and cant stop whoever is using my account and stopping me from using this!! I keep getting a message on my mobile telling me its being used somewhere else. Meanwhile my mus...
  • Peter__
  • Community Legend
  • 1432 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 1432 Views
  • 2 replies
  • 0 likes

My account

So my spotify app on my iPhone started freezing so I reinstalled an now all my playlist are gone I waited 3 days for them to comeback because they usually do buy nothing so after that I started making new playlists and now it won't let me start new o...

  • Casual Listener
  • So my spotify app on my iPhone started freezing so I reinstalled an now all my playlist are gone I waited 3 days for them to comeback because they usually do buy nothing so after that I started makin...
  • Jack_H
  • Spotify
  • 338 Views
  • 7 replies
  • 0 likes
  • 338 Views
  • 7 replies
  • 0 likes

No one can find me or my profile on spotify

Hi! I was wondering why no one of my friends can find me og my playlists on spotify? I have made some of my lists public but they still can't find me. Please help! Trine

  • Newbie
  • Hi!   I was wondering why no one of my friends can find me og my playlists on spotify? I have made some of my lists public but they still can't find me.  Please help!   Trine
  • Jack_H
  • Spotify
  • 944 Views
  • 1 replies
  • 0 likes
  • 944 Views
  • 1 replies
  • 0 likes

charging my credit card

I have been trying to cancel my acccount for almost 4 months now and I keep getting charged. I have gone on my account and my fiances and my card isnt even tied to those accounts. So I need to know what account its tied to and how do I cancel it. Tha...

  • Newbie
  • I have been trying to cancel my acccount for almost 4 months now and I keep getting charged. I have gone on my account and my fiances and my card isnt even tied to those accounts. So I need to know w...
  • Peter__
  • Community Legend
  • 427 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 427 Views
  • 1 replies
  • 0 likes

Solved!! Spotify unlimited trotz premium code weiterhin aktiv

Ich habe mir an der Tanke einen spotify premium code geholt trotz einlösen ist weiterhin unlimited aktiv und ich kann auf meinem handy nicht vernünftig musik hören wollte mal fragen ob es da eine lösung zu gibt danke im vorraus mfg Sascha

  • Casual Listener
  • Ich habe mir an der Tanke einen spotify premium code geholt trotz einlösen ist weiterhin unlimited aktiv und ich kann auf meinem handy nicht vernünftig musik hören wollte mal fragen ob es da eine lös...
  • Marco
  • Community Legend
  • 1596 Views
  • 3 replies
  • 0 likes
  • 1596 Views
  • 3 replies
  • 0 likes

Solved!! Using an NUS discount after previous subscription was cancelled

Hi My premium subscription using the nus discount was recently cancelled due to a banking error after losing my card, I'm trying to renew the membership using the discount but it will not let me is there a way to fix this? Thanks Tom

  • Casual Listener
  • Hi   My premium subscription using the nus discount was recently cancelled due to a banking error after losing my card, I'm trying to renew the membership using the discount but it will not ...
  • Tom-wilko
  • Casual Listener
  • 317 Views
  • 2 replies
  • 0 likes
  • 317 Views
  • 2 replies
  • 0 likes

Songs Missing from Playlist

I received a new computer at work. My old computer had quite a bit of songs on it that are not on the new one. When i play Spotify looks for those songs and wioll not pick up the ones up that are Spotify itself. What can i do?

  • Newbie
  • I received a new computer at work.  My old computer had quite a bit of songs on it that are not on the new one.  When i play Spotify looks for those songs and wioll not pick up the ones up ...
  • Jamie
  • Spotify Legend
  • 217 Views
  • 2 replies
  • 0 likes
  • 217 Views
  • 2 replies
  • 0 likes

Premium Disappeared?

I paid for a subscription through a gift card, and it read it would give me a free month. Now, after a month, my subscription has stopped, and I am off premium. What happened? What do I do?01241797

  • Newbie
  • I paid for a subscription through a gift card, and it read it would give me a free month. Now, after a month, my subscription has stopped, and I am off premium. What happened? What do I do? 012417...
  • isanka
  • Roadie
  • 194 Views
  • 3 replies
  • 0 likes
  • 194 Views
  • 3 replies
  • 0 likes

Win Phone 8 (HTC 8s) gives me 48 hr trial on my premium account

Hi All, I've just got a windows phone to try it out, installed spotify, entered my details (premium account) and it says I have 48hrs before my trial expires. Any idea how to fix this? Or even where to look for a solution? I've tried trawling the com...

  • Casual Listener
  • Hi All,   I've just got a windows phone to try it out, installed spotify, entered my details (premium account) and it says I have 48hrs before my trial expires.   Any idea how to fi...
  • Peter__
  • Community Legend
  • 338 Views
  • 6 replies
  • 0 likes
  • 338 Views
  • 6 replies
  • 0 likes

Error code 410 and deactivated account

My husband have recently received this email from you. We recently received a cancellation of your payment service provider of transaction, related to a payment from your account Spotify.Os values were automatically credited to your account for payme...

  • Casual Listener
  • My husband have recently received this email from you.   We recently received a cancellation of your payment service provider of transaction, related to a payment from your account Spotify.O...
  • wanelle
  • Casual Listener
  • 920 Views
  • 4 replies
  • 0 likes
  • 920 Views
  • 4 replies
  • 0 likes

Solved!! changed subscription

Hi there, I noticed my premium account will be changed at the end of February to Unlimited. I was not aware of changing this subscription, I'm not able to change it back to Premium. (after pressing the premium button it still says it will be changed ...

  • Casual Listener
  • Hi there,   I noticed my premium account will be changed at the end of February to Unlimited. I was not aware of changing this subscription, I'm not able to change it back to Premium. (aft...
  • dverschoor
  • Casual Listener
  • 355 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 355 Views
  • 2 replies
  • 0 likes

paid for premium on the wrong account ??

here's the story: i was confused on how to pay for premium on my facebook account so i made a regular spotify account. i then proceded to connect that account to facebook. that's where the problem begins. i then realized how to pay for premium on my ...

  • Visitor
  • here's the story: i was confused on how to pay for premium on my facebook account so i made a regular spotify account. i then proceded to connect that account to facebook. that's where the problem be...
  • Adam
  • Roadie
  • 1687 Views
  • 5 replies
  • 0 likes
  • 1687 Views
  • 5 replies
  • 0 likes

Spotify Codes

Omg, what is with this company? I refer a friend and the code doesn't work. I wait around a week, the code still doesn't work. I contacted support about this last time and they said, "Any valid codes should work within a week" the first time this hap...

  • Regular
  • Omg, what is with this company? I refer a friend and the code doesn't work. I wait around a week, the code still doesn't work.   I contacted support about this last time and they said, "Any ...
  • Adam
  • Roadie
  • 655 Views
  • 5 replies
  • 0 likes
  • 655 Views
  • 5 replies
  • 0 likes

Disconnect me from all devices

Hello Spotify! I have a spotify premium account and someone else is using my account, I have not given my password to anyone so could you please disconnect me from all devices? Then I hope that I will get rid of the intruder.Regards!

  • Casual Listener
  • Hello Spotify! I have a spotify premium account and someone else is using my account, I have not given my password to anyone so could you please disconnect me from all devices? Then I hope that I wil...
  • Adam
  • Roadie
  • 8063 Views
  • 4 replies
  • 3 likes
  • 8063 Views
  • 4 replies
  • 3 likes

Solved!! Premium account not working on Android tablet

Hello, Sorry if the question has been asked before but my premium account is working fine on my laptop but I keep getting ads on my tablet. Any suggestions as to how to fix it ? Thanks, Stacy

  • Casual Listener
  • Hello,    Sorry if the question has been asked before but my premium account is working fine on my laptop but I keep getting ads on my tablet.    Any suggestions as to how...
  • Sistayy
  • Casual Listener
  • 563 Views
  • 4 replies
  • 0 likes
  • Account
  • 563 Views
  • 4 replies
  • 0 likes