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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
287702 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
540425 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129614 Views
74 replies
12 likes
I signed up to a spotify account using my student discount, it said i still had the 30 days free trial but then ive had the subscription taken out my account straight away????
I signed up to a spotify account using my student discount, it said i still had the 30 days free trial but then ive had the subscription taken out my account straight away????
Community Legend
270 Views
1 replies
0 likes
When i got the email saying welcome back for another free month it says i was already a premium user and i can't use it.
When i got the email saying welcome back for another free month it says i was already a premium user and i can't use it.
Casual Listener
2239 Views
2 replies
0 likes
Hey Community I always payed for one year Premium subscribtion. But now this option isn't there anymore. Please add this! Thanks in advance.
Hey Community I always payed for one year Premium subscribtion. But now this option isn't there anymore. Please add this! Thanks in advance.
Community Legend
484 Views
1 replies
0 likes
Hi, Herewith I would like to cancel my premium subscription. Thanks. Regards Martin Svartberg [email and pass removed]
Hi, Herewith I would like to cancel my premium subscription. Thanks. Regards Martin Svartberg [email and pass removed]
Spotify Star
570 Views
1 replies
0 likes
Hi, I signed up on 1st Dec for a free 30 day trial, following an invitation from Spotify to try Premium again for 30 days and entered my credit card details which appeared to be accepted but I still seem to be on Spotify Free. I have tried logging ou...
Hi, I signed up on 1st Dec for a free 30 day trial, following an invitation from Spotify to try Premium again for 30 days and entered my credit card details which appeared to be accepted but I still ...
Community Legend
1655 Views
11 replies
0 likes
Could you log me out on Every device my account is logged in? Username is markvanooyen [Snip-Email(Privacy)-Peter]
Could you log me out on Every device my account is logged in? Username is markvanooyen <snip> [Snip-Email(Privacy)-Peter]
Community Legend
327 Views
1 replies
0 likes
When redeeming my giftcard I accidently choose spotify unlimited insted of spotify premium, how can I change to premium instead?
When redeeming my giftcard I accidently choose spotify unlimited insted of spotify premium, how can I change to premium instead?
Community Legend
250 Views
2 replies
0 likes
I just bought Unlimited and noticed I still only get 6 skips an hour, saying I should upgrade because I'm a "free" account member. Is this correct? If so I think it should be clear you need to get premium to do it, had I known I would have just bough...
I just bought Unlimited and noticed I still only get 6 skips an hour, saying I should upgrade because I'm a "free" account member. Is this correct? If so I think it should be clear you need to ge...
Newbie
5876 Views
8 replies
0 likes
I signed up for a free trial of your premium service, but because I wasn't using it as much as I thought I would be, I cancelled the subscription way before the expiration date of my trial, then I received a message stating you tried to charge me for...
I signed up for a free trial of your premium service, but because I wasn't using it as much as I thought I would be, I cancelled the subscription way before the expiration date of my trial, then I re...
Spotify Star
218 Views
1 replies
0 likes
Hi ... I'm not getting any email to allow me to reset my password ? Tried a few times and I've check if it has dropped into my spam folder ? my user id is bellingerp
Hi ... I'm not getting any email to allow me to reset my password ? Tried a few times and I've check if it has dropped into my spam folder ? my user id is belli...
Community Legend
235 Views
1 replies
0 likes
I changed my password on facebook and when I was logging in to spotify, my playlist where gone? What should I do??
I changed my password on facebook and when I was logging in to spotify, my playlist where gone? What should I do??
Not applicable
332 Views
3 replies
0 likes
Hi. So, I got this offer via PayPal. I was excited, I haven't been active on Spotify for a while. When I go to confirm paymemt. it uses my old payment method of my card?! Not only did I GET BILLED; as it clearly said you'd not get billed untill the 2...
Hi. So, I got this offer via PayPal. I was excited, I haven't been active on Spotify for a while. When I go to confirm paymemt. it uses my old payment method of my card?! &nbs...
Roadie
1935 Views
12 replies
0 likes
I was using the web player before and was signed up through soical media. I had made a pile of playlists and followed bands etc and not what I donwnloaded the client it reconnected with my old spotify account and wiped everything. can i get it restor...
I was using the web player before and was signed up through soical media. I had made a pile of playlists and followed bands etc and not what I donwnloaded the client it reconnected with my old spotif...
Not applicable
256 Views
2 replies
0 likes
Cant seem to get my student account to work. Anyonr help. Ive tried the faq and emailed the customer response and no reply.ThanksPaul
Cant seem to get my student account to work. Anyonr help. Ive tried the faq and emailed the customer response and no reply. Thanks Paul
Community Legend
4002 Views
9 replies
0 likes
I initially signed up for spotify free and gave payment information to use the trial. My account was charged $9.99 after the trial was over. I thought this meant I was signed up for premium but my status says I am still a free member. Why does my acc...
I initially signed up for spotify free and gave payment information to use the trial. My account was charged $9.99 after the trial was over. I thought this meant I was signed up for premi...
Community Legend
448 Views
2 replies
0 likes
For about a week (possibly coinciding with a software update but I'm not sure, and definitely surviving yesterday's software update), I have been "following" someone I've never heard of. I click "Unfollow", but the change is not saved; the guy still ...
For about a week (possibly coinciding with a software update but I'm not sure, and definitely surviving yesterday's software update), I have been "following" someone I've never heard of. I click "Unf...
Community Legend
519 Views
2 replies
1 likes
Hey everyone, When I opened my spotify 2 days ago. All of my playlists and people I followed were gone, it was if I opened Spotify for the very first time again. I have been adding music to specific playlists for over a year now. is there any way tha...
Hey everyone, When I opened my spotify 2 days ago. All of my playlists and people I followed were gone, it was if I opened Spotify for the very first time again. I have been adding music t...
Community Legend
1232 Views
17 replies
0 likes
I signed up for the free trial in January...and have been charged for February and March. When I emailed (or whatever) about my issue, the respondee told me that they couldn't tell me what was going down, because there wasn't any proof. I have little...
I signed up for the free trial in January...and have been charged for February and March. When I emailed (or whatever) about my issue, the respondee told me that they couldn't tell me what was going ...
Community Legend
526 Views
1 replies
0 likes
I've just a subscribed to spotify premium but I'm unable to choose the music I want to listen, it says shuffle for free and I'm unable to change any tracks
I've just a subscribed to spotify premium but I'm unable to choose the music I want to listen, it says shuffle for free and I'm unable to change any tracks
Not applicable
335 Views
2 replies
0 likes
My subscription shows "Unlimited" but I'm still hearing ads all the time. Isn't that what you pay for? No ads?
My subscription shows "Unlimited" but I'm still hearing ads all the time. Isn't that what you pay for? No ads?
Casual Listener
832 Views
4 replies
0 likes
