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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8950 Views
  • 1 replies
  • 9 likes
  • Security
  • 8950 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480547 Views
  • 979 replies
  • 111 likes
  • Account
  • 480547 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210532 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210532 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120659 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120659 Views
  • 72 replies
  • 12 likes

FB account linked with Spotify blocked, can't access it now

Hi My FB account is blocked now because of 3 wrong password tries, and I created it as a test account to test apps I develop, so I don't remember the birthdate I gave while creating it, and the birthdate is needed to unblock it. So basically I can't ...

  • Casual Listener
  • Hi   My FB account is blocked now because of 3 wrong password tries, and I created it as a test account to test apps I develop, so I don't remember the birthdate I gave while creating it, an...
  • arprel
  • Casual Listener
  • 1070 Views
  • 3 replies
  • 0 likes
  • 1070 Views
  • 3 replies
  • 0 likes

Spotify unlinked from Facebook, but old account exists.

My Spotify account was unlinked from my Facebook account, so the next time I logged in with my FB account, Spotify thought that I was a new user. However, I was looking for my old playlists and I found that my old account still exists on Spotify as a...

  • Casual Listener
  • My Spotify account was unlinked from my Facebook account, so the next time I logged in with my FB account, Spotify thought that I was a new user. However, I was looking for my old playlists and I fou...
  • Taylor
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Solved!! change 6m unlimited to 3m premium

My kid chose accidentally 6m unlimited instead of 3m premium. How to make this change and activate 3m

  • Newbie
  • My kid chose accidentally 6m unlimited instead of 3m premium. How to make this change and activate 3m
  • Peter__
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • Premium
    Unlimited
  • 323 Views
  • 1 replies
  • 0 likes

Spotify Abroad

Hello, Hello my name is Tommy and I'm in South Africa for one month now I always use Spotify premium but my card ran out and I called my mom and Holland to buy me a new one when I redeemed the new card I couldn't login anymore because it said I was a...

  • Casual Listener
  • Hello, Hello my name is Tommy and I'm in South Africa for one month now I always use Spotify premium but my card ran out and I called my mom and Holland to buy me a new one when I redeemed the ne...
  • Peter__
  • Community Legend
  • 349 Views
  • 5 replies
  • 0 likes
  • Login
    Premium
    Unlimited
  • 349 Views
  • 5 replies
  • 0 likes

Adverts on iPad but not on my computer

Hi there I have premium on my computer which works fine but when I try to listen on the iPad it has adverts?

  • Newbie
  • Hi there I have premium on my computer which works fine but when I try to listen on the iPad it has adverts? 
  • Jamie
  • Spotify Legend
  • 313 Views
  • 2 replies
  • 0 likes
  • 313 Views
  • 2 replies
  • 0 likes

My Spotify Premium isnt working anymore. PLS HELP

Im Premium member like 1 year.. but since 28.Februar it isnt working anymore.. all offline music from my iPhone is gone and my PC tells me to upgrade Spotify.. Relogin doesnt helped.. deinstalation -> instalation again doesnt work..i got no double ac...

  • Newbie
  • Im Premium member like 1 year.. but since 28.Februar it isnt working anymore.. all offline music from my iPhone is gone and my PC tells me to upgrade Spotify..  Relogin doesnt helped.. deinst...
  • Jamie
  • Spotify Legend
  • 525 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
  • 525 Views
  • 8 replies
  • 0 likes

Solved!! US friend cant redeem ecard code in Portugal

I bought a friend, who is from the US, an ecard but they're living in Portugal right now. They aren't able to redeem it and they can't change their country settings. Is there a way around this? And if not is it true that ecards can last for a year be...

  • Newbie
  • I bought a friend, who is from the US, an ecard but they're living in Portugal right now. They aren't able to redeem it and they can't change their country settings. Is there a way around this? And i...
  • Peter__
  • Community Legend
  • 396 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 396 Views
  • 1 replies
  • 0 likes

Incorrect Facebook Account

A friend accidentally associated his Facebook account with my Spotify account. I have selected the "Disconnect from Facebook" -option, but whilst it "disconnects" the active Facebook stuff, all the personal details in my profile are inaccurate. How d...

  • Newbie
  • A friend accidentally associated his Facebook account with my Spotify account.  I have selected the "Disconnect from Facebook" -option, but whilst it "disconnects" the active Facebook stuff, all...
  • Peter__
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • Other
  • 206 Views
  • 1 replies
  • 0 likes

please help

does anybody know the refund and payment policy

  • Casual Listener
  • does anybody know the refund and payment policy
  • blake
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
  • 160 Views
  • 1 replies
  • 0 likes

Most time allowed to be subscribed to Spotify Premium

Hey, I'd like to know what is the most time I can add to my premium account via gift cards. Thanks, Eric

  • Casual Listener
  • Hey, I'd like to know what is the most time I can add to my premium account via gift cards.   Thanks, Eric
  • Peter__
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 180 Views
  • 1 replies
  • 0 likes

Payments

Does anybody know the payment policy and refund policy

  • Casual Listener
  • Does anybody know the payment policy and refund policy
  • Peter__
  • Community Legend
  • 288 Views
  • 2 replies
  • 0 likes
  • Account
  • 288 Views
  • 2 replies
  • 0 likes

Solved!! Changed Free Account from UK to US

Hi everyone I have changed my country settings to USA but at the moment I am living in the UK. As they are both fully supported countries, does that mean the 14 day abroad restriction doesn't apply, or will I be logged out after 14 days? Thanks Panda...

  • Music Fan
  • Hi everyone I have changed my country settings to USA but at the moment I am living in the UK. As they are both fully supported countries, does that mean the 14 day abroad restriction doesn't apply...
  • pandarock32
  • Music Fan
  • 449 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
  • 449 Views
  • 2 replies
  • 0 likes

"Sorry we're unable to log you in"

I am currently trying to remove a subscription from my Spotify account. It was created through my facebook account, my facebook account was deactivated for a while, I have now reactivated it as of 2 days ago. I have changed my password and I am sitti...

  • Casual Listener
  • I am currently trying to remove a subscription from my Spotify account. It was created through my facebook account, my facebook account was deactivated for a while, I have now reactivated it as of 2 ...
  • Peter__
  • Community Legend
  • 840 Views
  • 3 replies
  • 0 likes
  • 840 Views
  • 3 replies
  • 0 likes

Log out!!

Log out allUsers please!!

  • Casual Listener
  • Log out all Users please!!
  • Peter__
  • Community Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

iphone 5s

Hi I recently purchased the new iphone 5s and chose spotify as my free for 6 months offer, however i am still being charged for my subscription can anyone help. When i first added the spotify app to my new phone it said it had synced with my spotify ...

  • Visitor
  • Hi I recently purchased the new iphone 5s and chose spotify as my free for 6 months offer, however i am still being charged for my subscription can anyone help. When i first added the spotify app to ...
  • Peter__
  • Community Legend
  • 517 Views
  • 4 replies
  • 0 likes
  • Free
  • 517 Views
  • 4 replies
  • 0 likes

New Computer

I just got a new computer and downloaded my spotify account. But I can't get my starred playlist with already downloaded songs. How do I get them back?

  • Newbie
  • I just got a new computer and downloaded my spotify account.  But I can't get my starred playlist with already downloaded songs.  How do I get them back?
  • Peter__
  • Community Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 326 Views
  • 1 replies
  • 0 likes

Solved!! Check My Account

I want to cancel My Account. Do not want to pay 99 kr Every month Any more do ni use spotify Any more. Please help

  • Casual Listener
  • I want to cancel My Account. Do not want to pay 99 kr Every month Any more do ni use spotify Any more. Please help
  • Peter__
  • Community Legend
  • 854 Views
  • 4 replies
  • 0 likes
  • Account
  • 854 Views
  • 4 replies
  • 0 likes

Unable to login to Account since asked to use facebook

Came to use spotify today and was presented with a message to show everything i play on spotify on my facebook account, i declined and it logged me out. Tried to login again and now it logs into spotify then presents me with a window to log into my s...

  • Visitor
  • Came to use spotify today and was presented with a message to show everything i play on spotify on my facebook account, i declined and it logged me out.   Tried to login again and now it log...
  • Peter__
  • Community Legend
  • 637 Views
  • 9 replies
  • 0 likes
  • Account
    Login
    Premium
  • 637 Views
  • 9 replies
  • 0 likes

I LOST ALL MY PLAY LISTS!

Hello! When I logged on my Mac and automatically on Spotify, it suddenly logged out itself. When I tried to log in again, all of my play lists were gone! Furthermore I can see that it seems like I've got two accounts under same name? Could you please...

  • Regular
  • Hello! When I logged on my Mac and automatically on Spotify, it suddenly logged out itself.  When I tried to log in again, all of my play lists were gone! Furthermore I can see that it se...
  • Robbie
  • Spotify Legend
  • 483 Views
  • 9 replies
  • 0 likes
  • Account
    Login
  • 483 Views
  • 9 replies
  • 0 likes