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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
82503 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
658232 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
739653 Views
18 replies
29 likes
It's trying to charge me to upgrade the subscription. I used a $10 gift card and prefer one month free of Premium. Please offer a solution because I hate the Unlimited. I want to play whatever I want, whenever I want. I hate the shuffle option. Help!...
It's trying to charge me to upgrade the subscription. I used a $10 gift card and prefer one month free of Premium. Please offer a solution because I hate the Unlimited. I want to pl...
Not applicable
255 Views
2 replies
0 likes
Hello, I decided to try 30 days Premium membership of Spotify. It said that if I continue using it after the due date, I will be charged. However, I decided to cancel it a week earlier and at the same day I cancelled it, I got charged. Moreover, it s...
Hello, I decided to try 30 days Premium membership of Spotify. It said that if I continue using it after the due date, I will be charged. However, I decided to cancel it a week earlier and...
Casual Listener
265 Views
2 replies
0 likes
I've disconectted spotify from facebook but now when I do log in in my desktop computer I see like a new account. I've lost all my playlist and followers!! Any help?
I've disconectted spotify from facebook but now when I do log in in my desktop computer I see like a new account. I've lost all my playlist and followers!! Any help?
Community Legend
210 Views
1 replies
0 likes
I am signed up to Premium via Virgin Media, but have been offered Premium for free via Vodafone. I've been trying to unsubscribe from the Virgin Media offer for over a month, so I can take up the Vodafone offer, but it doesn't seem to be working. Vir...
I am signed up to Premium via Virgin Media, but have been offered Premium for free via Vodafone. I've been trying to unsubscribe from the Virgin Media offer for over a month, so I can take up the V...
Community Legend
1277 Views
7 replies
0 likes
Hi,I'm from Austria and just started using spotify, previously I was using last FM with a German proxy.Now I'm looking into it if I should get a payed spotify account and if so which one, unlimited or premium.What limitations does a free account have...
Hi, I'm from Austria and just started using spotify, previously I was using last FM with a German proxy. Now I'm looking into it if I should get a payed spotify account and if so which one, unl...
Regular
2280 Views
8 replies
0 likes
So right now I login to spotify through my facebook login, but I have another account that I use that I login with that just has a normal username/pw thats not linked to a facebook. Could I possibly login to this non-fb account, link it to my FB, and...
So right now I login to spotify through my facebook login, but I have another account that I use that I login with that just has a normal username/pw thats not linked to a facebook. Could I possibly ...
Roadie
192 Views
1 replies
0 likes
Can you log me out, please?
Can you log me out, please?
Community Legend
233 Views
2 replies
0 likes
Hi everyone! First post here. I read some thread before where some explained that when you start the Premium 30 days trial, you will get an email saying if you want to extend the trial or cancel it. Then after that you will be charged $5.99 per month...
Hi everyone! First post here. I read some thread before where some explained that when you start the Premium 30 days trial, you will get an email saying if you want to extend the trial or ...
Roadie
506 Views
3 replies
0 likes
hi there, unfortunately my unlimited account (facebook-account) is not available anymore.. and all my playlists are gone. fortunately I could find my old ID: 1135216819. At the moment my spotify tells me that my ID is 11124986415 now and I could get ...
hi there, unfortunately my unlimited account (facebook-account) is not available anymore.. and all my playlists are gone. fortunately I could find my old ID: 1135216819. At the moment my...
Roadie
251 Views
2 replies
0 likes
Hello, I used the contact form 4 times to delete my account but it is still not deleted. How often do I need to send it until my account is deleted?
Hello, I used the contact form 4 times to delete my account but it is still not deleted. How often do I need to send it until my account is deleted?
Roadie
396 Views
5 replies
0 likes
I've been having the same problem last 3 days. I have been trying to get spotify premium from chile with my credit card (Visa) but it always says that my credit card is not from the same country as where I registered. So, I sent a ticket a couple day...
I've been having the same problem last 3 days. I have been trying to get spotify premium from chile with my credit card (Visa) but it always says that my credit card is not from the same country as w...
Regular
1062 Views
11 replies
0 likes
Hi Wondering if anyone can help. Last 2 weeks my top tracks listened to to has just stopped updating, any ideas? I have uninstalled Spotify on all my apps and it still doesn't work cheers xx
Hi Wondering if anyone can help. Last 2 weeks my top tracks listened to to has just stopped updating, any ideas? I have uninstalled Spotify on all my apps and it still doesn't work c...
Casual Listener
254 Views
2 replies
0 likes
Dear all, dear support, what might have happened that my premium subscription (valid until next year November) is not available anymore. From Sunday to Monday this week I cannot login anymore using my account "erlejockel" (not linked to Facebook as I...
Dear all, dear support, what might have happened that my premium subscription (valid until next year November) is not available anymore. From Sunday to Monday this week I cannot login any...
Roadie
239 Views
2 replies
0 likes
Hi! I have premium free trial, and I have been charged 6.99 euros for that. But when I look my account > view receipts, I only see 0 Euro bill. Then why spotify charged me, if there isn't even a receipt for that? The 0 Euro bill have been made on 2. ...
Hi! I have premium free trial, and I have been charged 6.99 euros for that. But when I look my account > view receipts, I only see 0 Euro bill. Then why spotify charge...
Community Legend
244 Views
1 replies
0 likes
I am a premium subsriber and have a couple hundred songs available in offline mode. My question is about the music quality of the songs. As I have seen in my Iphone 4s there appears to be three selections (Normal, High and Extreme). Can I change the ...
I am a premium subsriber and have a couple hundred songs available in offline mode. My question is about the music quality of the songs. As I have seen in my Iphone 4s there appears to be three selec...
Community Legend
2694 Views
2 replies
0 likes
Hello there, ok, I deleted Facebook with ignorance on my part that it is connected with my premium spotify. So, after I couldn't log in to Spotify anymore, I re-activated facebook. I can log in now, but my premium membership is gone now. I have made ...
Hello there, ok, I deleted Facebook with ignorance on my part that it is connected with my premium spotify. So, after I couldn't log in to Spotify anymore, I re-activated facebook. I can l...
Regular
540 Views
9 replies
0 likes
I unfortunely connected mY brothers new acc with mY fb acc so mY old spotify acc was deleted ?
I unfortunely connected mY brothers new acc with mY fb acc so mY old spotify acc was deleted ?
Community Legend
159 Views
1 replies
0 likes
It's been happening on my iPhone 4 as well as my windows desktop A LOT over the past week or two and now happens on EVERY song for some reason. No settings have been changed...
It's been happening on my iPhone 4 as well as my windows desktop A LOT over the past week or two and now happens on EVERY song for some reason. No settings have been changed...
Community Legend
192 Views
1 replies
0 likes
I recently deactivated my Spotify premium subscription and tried to reinstate it just this morning. After I've selected my payment method and entered my password on the upgrade page, I get the "Sorry, wrong password" error message. I saw that there w...
I recently deactivated my Spotify premium subscription and tried to reinstate it just this morning. After I've selected my payment method and entered my password on the upgrade page, I get the "Sorry...
Casual Listener
5680 Views
32 replies
0 likes
I still have credit (£30worth) to download tracks however I can't find any tracks with "Get Track" option anywhere and it says my time will ran out in a few hours...what can i do? let £30 go to waste? its kind of unfair on Spotify's part to let us ha...
I still have credit (£30worth) to download tracks however I can't find any tracks with "Get Track" option anywhere and it says my time will ran out in a few hours...what can i do? let £30 go to waste...
Casual Listener
281 Views
2 replies
0 likes
