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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

89397 Views

9 replies

2 likes

Account
Login
  • 89397 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

761134 Views

18 replies

29 likes

  • 761134 Views
  • 18 replies
  • 29 likes

Two profiles showing in desktop app

When people try to send me songs in the desktop Spotify app, two profiles with the same icon show up. If my desktop app is NOT online, it sends the recommendation to my Facebook account as a message which doesn't play or show anything useful. Can you...

Newbie

When people try to send me songs in the desktop Spotify app, two profiles with the same icon show up. If my desktop app is NOT online, it sends the recommendation to my Facebook account as a message ...

Peter__

Community Legend

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Solved!! Paid Premium on desktop, android phone not on premium

Hi, Hopefully someone can help. I was on premium on my android phone. I lost bank card and needed to add new card. Instead I paid via desktop. I have premium now on my laptop but my phone app is still at basic service. My play lists are availbale and...

Visitor

Hi,   Hopefully someone can help.   I was on premium on my android phone. I lost bank card and needed to add new card.   Instead I paid via desktop. I have premium now on m...

user-removed

Not applicable

387 Views

2 replies

0 likes

Account
  • 387 Views
  • 2 replies
  • 0 likes

Spotify keeps taking a duplicate payment each month, why when I keep telling them of the mistake !

I have on preovious occasions brought to your attention that you keep taking duplicate payments from my account. And it has happened again this month, and I am still waiting for last months to get sorted !!

Casual Listener

I have on preovious occasions brought to your attention that you keep taking duplicate payments from my account. And it has happened again this month, and I am still waiting for last months to get so...

Joe

Community Legend

471 Views

4 replies

0 likes

  • 471 Views
  • 4 replies
  • 0 likes

wrong email!

I'm trying to connect spotify to my phone.. when i clicked on the "click to send phone login password to email" option it sent the password to my email with a spelling error, even though the email adress in my details is correct. What can i do? so fr...

Casual Listener

I'm trying to connect spotify to my phone.. when i clicked on the "click to send phone login password to email" option it sent the password to my email with a spelling error, even though the email ad...

charlie92

Casual Listener

673 Views

6 replies

0 likes

  • 673 Views
  • 6 replies
  • 0 likes

Son paying for spotify on my card

Please help. I am paying on my credit card for spotify cant stop payment through online banking. I am paying for my son who has an account on Spotify in his name but paying on my card. How do I stop this without his log in details. He is supposed to ...

Casual Listener

Please help. I am paying on my credit card for spotify cant stop payment through online banking. I am paying for my son who has an account on Spotify in his name but paying on my card. How do I stop ...

h7m1k

Casual Listener

309 Views

2 replies

0 likes

  • 309 Views
  • 2 replies
  • 0 likes

Problems (due to technical errors)

I signed in for the "3 for 1" holiday trial deal for Premium on 30th of December, first month got paid straight away and the next payment was due to be on 30th of march. I made the account with Facebook login, but due to some real strange problem, my...

Visitor

I signed in for the "3 for 1" holiday trial deal for Premium on 30th of December, first month got paid straight away and the next payment was due to be on 30th of march.  I made the account wi...

user-removed

Not applicable

846 Views

7 replies

0 likes

Account
Other
Premium
Subscription
  • 846 Views
  • 7 replies
  • 0 likes

My facebook account is banned can't login on my smartphone

Hello so my Facebook got banned for some reason. I can't log on my smartphone and on my laptop I can log in bu says that I am offline. Help me please

Newbie

Hello so my Facebook got banned for some reason. I can't log on my smartphone and on my laptop I can log in bu says that I am offline. Help me please

Peter__

Community Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Logged in somewhere else, can't use my spotify

As the title states, im unable to play any songs on my spotify because I am logged on somewhere else. Can't really recall that I am logged on anywhere else though. I've changed password and tried to find out if where I possibly can be logged on. Any ...

Casual Listener

As the title states, im unable to play any songs on my spotify because I am logged on somewhere else. Can't really recall that I am logged on anywhere else though. I've changed password and tried to ...

Peter__

Community Legend

718 Views

2 replies

0 likes

Account
  • 718 Views
  • 2 replies
  • 0 likes

Problems with Spotify Unlimited/Abroad

I have a spotify unlimited account, which should be fine to be used abroad (I moved to France 4 months ago and it was fine), but then I had an issue with my PayPal and the money wasnt withdrawn so it somehow reverted me back to free Spotify and now w...

Newbie

I have a spotify unlimited account, which should be fine to be used abroad (I moved to France 4 months ago and it was fine), but then I had an issue with my PayPal and the money wasnt withdrawn so it...

Peter__

Community Legend

431 Views

2 replies

0 likes

  • 431 Views
  • 2 replies
  • 0 likes

Pls log me out

Please log me out in all active sessions someone is using my account thanks

Regular

Please log me out in all active sessions someone is using my account thanks

Peter__

Community Legend

450 Views

2 replies

0 likes

  • 450 Views
  • 2 replies
  • 0 likes

Supprimer Facebook mais garder spotify

Bonjour, Je ne peux plus aller sur spotify car j'ai désactivé mon compte facebook mais j'aimerai transferer toutes mes playlists sur un autre compte ! comment faire ? Merci de votre aide

Newbie

Bonjour, Je ne peux plus aller sur spotify car j'ai désactivé mon compte facebook mais j'aimerai transferer toutes mes playlists sur un autre compte ! comment faire ? 😞 Merci de votre aide 

Joe

Community Legend

617 Views

1 replies

1 likes

  • 617 Views
  • 1 replies
  • 1 likes

adverts play even though i have payed for unlimited!! :(

sometimes they dont play, usually when i use my laptop, but when on ipad, or iphone and soemtimes also on my laptop the adverts are playing and i just checked my bank acocunt and the 4.99 is still coming out each month for my subscription please help...

Newbie

sometimes they dont play, usually when i use my laptop, but when on ipad, or iphone and soemtimes also on my laptop the adverts are playing and i just checked my bank acocunt and the 4.99 is still co...

Joe

Community Legend

269 Views

1 replies

0 likes

Unlimited
  • 269 Views
  • 1 replies
  • 0 likes

Kostenlos

Hallo spotify team ich habe mal ne frage kann mann das auch ohe abo nutzen oder muss ich unbedingt das abo machen ich finde euch echt toll aber das abo kann ich mir nicht leisten? gruß melanie

Newbie

Hallo spotify team ich habe mal ne frage kann mann das auch ohe abo nutzen oder muss ich unbedingt das abo machen ich finde euch echt toll aber das abo kann ich mir nicht leisten? gruß melanie

hans-jürgen

Roadie

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Impossible to reinitialise my ID! I can only connect via Facebook.

Hi! I have a big problem with spotify I've deleted my Facebook account an Spotify ask me and ID and a password. But, the first time i use Spotify it was with my FB account! So I have never created an ID and password.I've tried to "reinitialise" it, b...

Newbie

Hi! I have a big problem with spotify 😞 I've deleted my Facebook account an Spotify ask me and ID and a password. But, the first time i use Spotify it was with my FB account! So I have never...

Joe

Community Legend

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Lost all starred songs!

Hey there, so yesterday I had all my music...and today I have zero starred songs. I really really need this fixed. Preferably before tomorrow (when I have a 4 hour flight). Thanks!

Casual Listener

Hey there, so yesterday I had all my music...and today I have zero starred songs. I really really need this fixed. Preferably before tomorrow (when I have a 4 hour flight). Thanks!

summyrose

Casual Listener

349 Views

2 replies

0 likes

Other
  • 349 Views
  • 2 replies
  • 0 likes

Cancelling subscription

If I cancel my subscription do I get to use my downloaded songs ?

Newbie

If I cancel my subscription do I get to use my downloaded songs ?

Joe

Community Legend

307 Views

1 replies

0 likes

Subscription
  • 307 Views
  • 1 replies
  • 0 likes

Playlist gone

I had to remove and reinstall on my iPhone 4S because it would no longer open. After reinstalling all my playlist are gone.

Newbie

I had to remove and reinstall on my iPhone 4S because it would no longer open. After reinstalling all my playlist are gone.

Peter__

Community Legend

329 Views

1 replies

0 likes

Premium
  • 329 Views
  • 1 replies
  • 0 likes

Not able to activate Premium with Gift Card

Hi, I just bought a Spotify gift card but i'm not able to sign up for premium with it. I get the option to get one month free, but not with a gift card, but that's ok. Is there any way to sign up for premium without the one month free period with a g...

Newbie

Hi, I just bought a Spotify gift card but i'm not able to sign up for premium with it. I get the option to get one month free, but not with a gift card, but that's ok. Is there any way to sign up for...

Adam

Roadie

931 Views

6 replies

0 likes

Premium
  • 931 Views
  • 6 replies
  • 0 likes

edit an email address

Please help i am trying to change the email address that is currently set for my spotify account. i have changed it through facebook correctly but it still shows in the spotify account as the old one. i tried sending an email on the spotify contact u...

Casual Listener

Please help   i am trying to change the email address that is currently set for my spotify account.   i have changed it through facebook correctly but it still shows in the spotify ...

Adam

Roadie

455 Views

3 replies

0 likes

Login
  • 455 Views
  • 3 replies
  • 0 likes

Solved!! Premium not updating in account

Hey guys, I am new to the community and yesterday received a gift card for Spotify so that I could start using premium. I wen't through all the correct steps of redeeming the code online and then selecting 3 months of premium instead of 6 months of u...

Regular

Hey guys, I am new to the community and yesterday received a gift card for Spotify so that I could start using premium. I wen't through all the correct steps of redeeming the code online and then sel...

PouringReign

Regular

4699 Views

26 replies

0 likes

Account
  • 4699 Views
  • 26 replies
  • 0 likes