Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello. Case number: #00981590 I had to make this new account to be able to get on the forums because I cant login with my original account, it says that it's wrong username or password. I've reset my password, didnt get any e-mail, i've sent a mail t...
er staat in mijn spotify dat ik nog maar 0 minuten over heb en dus niet meer kan luisteren hoe kan dit?
Just purchased Spitify premium with the Unidays offer, but it got ramdomly applied to another user... I logged in to my account when I was doing hte transaction and cannot see how it ended up being applied to another user. Help would be appreciated.
Hello, I bought one of these premium codes but I can't use it because spotifuggle only offers me the 30 day free trial, but I don't have a credit card to use this offer. How can I skip this offer to redeem my premium code?? Cheers.
I chose the option to download 15 tracks with my Spotify gift card before reading the option to download tracks is no longer available. How can I change my giftcard to pay for one month of my Spotify Premium account instead?
Hello, I have forgotten my password and when I got to change it the system asks for my current password in order to confirm the change..I don't remember it hence why I want to change it! I've never had an issue like this on any website until now. Any...
I just sent a contact form. How long does it usually take for an answer?
I just deactivated my Facebook. I can now not open Spotify. I have been a longtime Premium account with you. Do I have to cancel my subscription to you because I don't want to be on Facebook?
In attempting to change my credit card information, I found that my account shows my subscription status as Spotify Free. I have a premium subscription and am paying for it each month. How can I correct this and update my payment data without risking...
Consider this post the place where I air my dissatisfaction with the Spotify service in Australia. Please DON'T REPLY unless you're also from Australia and joining in on the discussion, OR if you're an OFFICIAL Spotify representative. I know one can ...
Hi, Renewed my premium subscription --> received a confirmation mail, logged to another user id. Very strange. Hence, my playlists didn't work, so I went to the billing page again. Paid again to get the right premium account working, and this time it...
Hi, My premium subscription ended by mistake due to new payment details. I renewed it, with occuring subscription plus also received 1 monty for free. However, my playlists on my IPhone show as 0 tracks and when I click on the playlist, they songs se...
I have a Spotify premium subscription for which I automatically pay 10,00 euros a month with paypal. Today I checked my bank account history and saw that paypal took a whopping 119,88 euros for a spotify payment. I have no idea what this is for, and ...
I deleted the Facebook app and when I did, I was locked me out of my spotify account. So I reinstalled the Facebook app and logged back in. When I logged into Spotify, my playlists are gone and my Premium subscription information is no longer there. ...
Hi, just today I was putting more songs in my playlist on Spotify with my personal account .. Tonight, a friend of mine has logged in with his username, from the app Spotify on my smartphone, and after he have activated Facebook's notifications in it...
Hello, Since the update today (13/10) spotify grey's out everytime I try and play a track. I dont have a twitter account so I cant contact @spotify. The contact form has all but disappeared, so there deosnt seem to be any other method of reporting th...
I bought spotify unlimited at 2013-09-28 and it costed 49,00 kr today 2013-10-13 i only have regular spotify.
Hello, I am a music blogger, and I would like to know how to change the blog from within my tumblr account to which I'm sharing my music. It shares to the primary blog by default, but my music blog is my secondary blog, and has been for a long time. ...
apparently somehow my password is no longer valid and when I go to reset my password it the form doesn't get sent to any of my e-mail adresses. so apparently the only way to do anything with spotify is to make a second account in order to even log in...
I just upgraded my free account to an unlimited account through the spotify website. However I am unable to login. When I use my facebook email adress combined with my current password I receive a notificationt that username and password are incorrec...