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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9159 Views
  • 2 replies
  • 9 likes
  • Security
  • 9159 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483289 Views
  • 979 replies
  • 111 likes
  • Account
  • 483289 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211229 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211229 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121096 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121096 Views
  • 72 replies
  • 12 likes

Hello

i need a account deleted. the email adress to this account is . i would highly apreciate it [Snip-Email(Privacy)-Peter]

  • Newbie
  • i need a account deleted. the email adress to this account is <snip>. i would highly apreciate it 🙂   [Snip-Email(Privacy)-Peter]
  • Peter__
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • Account
  • 191 Views
  • 1 replies
  • 0 likes

Premium free trial

I have tried all the browsers and I cannot go to the next page to sign up. It will not do anything. It just has me pick which payment option after the trial ends and when i hit continue nothing happens. Is there a customer service number I can call?

  • Newbie
  • I have tried all the browsers and I cannot go to the next page to sign up. It will not do anything. It just has me pick which payment option after the trial ends and when i hit continue nothing happe...
  • Peter__
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • Premium
  • 224 Views
  • 1 replies
  • 0 likes

Solved!! My account

I keep trying to use my account but everytime it says playing from another devise GT- something and all my devices are not in use but this other account is altering everything from my playlists and keeps changing my music when I play it and when I co...

  • Casual Listener
  • I keep trying to use my account but everytime it says playing from another devise GT- something and all my devices are not in use but this other account is altering everything from my playlists and k...
  • Peter__
  • Community Legend
  • 387 Views
  • 3 replies
  • 0 likes
  • 387 Views
  • 3 replies
  • 0 likes

my country does not match with the one set in my profile

Hi everyone, I am Spanish and I had a Spotify account back in Spain but I am now living in the Netherlands. When Somehow I changed my profile, to Netherlands, but now, when I try to reproduce music in Spotify it doesn’t let me do that because it says...

  • Casual Listener
  • Hi everyone,   I am Spanish and I had a Spotify account back in Spain but I am now living in the Netherlands. When Somehow I changed my profile, to Netherlands, but now, when I try to reprod...
  • JaimeSierro
  • Casual Listener
  • 1269 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 1269 Views
  • 6 replies
  • 0 likes

Card expired, cannot renew

Hello, I asked this a month ago and did not receive a reply, so I am asking again. I used to live in sweden. In sweden I bought a premium account with my swedish card. Then I moved to Spain. After 6-7 months in spain, my Swedish card expired, and I h...

  • Casual Listener
  • Hello,   I asked this a month ago and did not receive a reply, so I am asking again.   I used to live in sweden. In sweden I bought a premium account with my swedish card. Then I moved ...
  • StickyIcky
  • Music Fan
  • 2105 Views
  • 16 replies
  • 0 likes
  • 2105 Views
  • 16 replies
  • 0 likes

Problem Logging In To Spotify

Spotify Case # 01233209 Hello - I can no longer access my Spotify premium account. I had it setup to login using Facebook. However, I can no longer access my old Facebook account as I changed the password and email address on it before I deactived it...

  • Newbie
  • Spotify Case # 01233209   Hello - I can no longer access my Spotify premium account.   I had it setup to login using Facebook. However, I can no longer access my old Facebook accoun...
  • Peter__
  • Community Legend
  • 585 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 585 Views
  • 4 replies
  • 0 likes

Solved!! transfer from facebook account to registered account.

hello i registered to spotify with my facebook account. now i am a (happy) paying user. problem is, i cant in any way disable spotify publishing playlists and songs in my facebook. i tryied everything, maybe because i have the linux version it has so...

  • Casual Listener
  • hello   i registered to spotify with my facebook account.  now i am a (happy) paying user.   problem is, i cant in any way disable spotify publishing playlists and songs in m...
  • Peter__
  • Community Legend
  • 6496 Views
  • 6 replies
  • 0 likes
  • 6496 Views
  • 6 replies
  • 0 likes

Deleting mobile devices

Hiya i currently have a few devices i would like removing from my account and was wondering if it was possible for you to do so
Help would be appreciated
Thanks

  • Newbie
  • Hiya i currently have a few devices i would like removing from my account and was wondering if it was possible for you to do so<br>Help would be appreciated<br>Thanks
  • Peter__
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • Premium
  • 232 Views
  • 1 replies
  • 0 likes

Switch account

can anyone help me to switch back to my more recent account on my new laptop? the new laptop is recognising an old account with no music on it. please

  • Newbie
  • can anyone help me to switch back to my more recent account on my new laptop? the new laptop is recognising an old account with no music on it. please
  • Peter__
  • Community Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Redeem Code won't work! Just got the code. Keeps telling me error message.

My friend gifted me a spotify premium redeem code and I keep trying to enter it in and it keeps telling me "Oops! Something went wrong, please try again or check out our help area" I would hate for my friend to spend money on this and it be worth not...

  • Casual Listener
  • My friend gifted me a spotify premium redeem code and I keep trying to enter it in and it keeps telling me   "Oops! Something went wrong, please try again or check out our help area" &nb...
  • Peter__
  • Community Legend
  • 3129 Views
  • 32 replies
  • 0 likes
  • Premium
  • 3129 Views
  • 32 replies
  • 0 likes

Solved!! Can't change password/other account details!

Hoping somebody can shed some light! When I signed up for spotify forever ago I used an old hotmail email address which I can't seem to recover at all and can't remember the original password for my spotify account since I've been using facebook to l...

  • Casual Listener
  • Hoping somebody can shed some light!   When I signed up for spotify forever ago I used an old hotmail email address which I can't seem to recover at all and can't remember the original passw...
  • HShaw
  • Casual Listener
  • 567 Views
  • 2 replies
  • 0 likes
  • Account
  • 567 Views
  • 2 replies
  • 0 likes

Device Exit

exit all my devices please

  • Casual Listener
  • exit all my devices please
  • Peter__
  • Community Legend
  • 262 Views
  • 2 replies
  • 0 likes
  • Account
  • 262 Views
  • 2 replies
  • 0 likes

Solved!! Credit card refusal?

Hello, I've been a free spotify user for a long time now and decided i wanted to go premium. Now i have a credit card, so i tried to use it. Then suddenly i got a refusal with the message that i should check the input i have given. I have paid for mu...

  • Casual Listener
  • Hello, I've been a free spotify user for a long time now and decided i wanted to go premium. Now i have a credit card, so i tried to use it. Then suddenly i got a refusal with the message that i sho...
  • Peter__
  • Community Legend
  • 1683 Views
  • 16 replies
  • 0 likes
  • 1683 Views
  • 16 replies
  • 0 likes

display/username question

I created an account which was intially linked to my Facebook profile, which I've since unlinked. However, since the initial FB linking, my public profile now shows up reading my married last name which I'd like it not to... http://open.spotify.com/u...

  • Casual Listener
  • I created an account which was intially linked to my Facebook profile, which I've since unlinked.  However, since the initial FB linking, my public profile now shows up reading my married last n...
  • Peter__
  • Community Legend
  • 400 Views
  • 5 replies
  • 0 likes
  • 400 Views
  • 5 replies
  • 0 likes

Won't let me search, radio not functioning as well

For the past 2 weeks, I have not been able to search for songs on my IPhone 5 on a consistent basis. When I try to search, I receive the message "An error has occurred, please try again". Usually if I restart the phone, it will allow me to search, bu...

  • Newbie
  • For the past 2 weeks, I have not been able to search for songs on my IPhone 5 on a consistent basis. When I try to search, I receive the message "An error has occurred, please try again". Usually if ...
  • Peter__
  • Community Legend
  • 577 Views
  • 1 replies
  • 0 likes
  • 577 Views
  • 1 replies
  • 0 likes

Sign out

I need everybody signed out of my spotify account my ex is using it

  • Casual Listener
  • I need everybody signed out of my spotify account my ex is using it
  • Peter__
  • Community Legend
  • 222 Views
  • 2 replies
  • 0 likes
  • Unlimited
  • 222 Views
  • 2 replies
  • 0 likes

Log out

Please log me out of all devices using my account

  • Casual Listener
  • Please log me out of all devices using my account 🙂
  • Peter__
  • Community Legend
  • 217 Views
  • 2 replies
  • 0 likes
  • Account
  • 217 Views
  • 2 replies
  • 0 likes

Can someone log me out of all accounts everywhere?

My name is gabeybaby123, and my ex keeps adding music, can some mod log me out of spotify everywhere?

  • Newbie
  • My name is gabeybaby123, and my ex keeps adding music, can some mod log me out of spotify everywhere?
  • Peter__
  • Community Legend
  • 335 Views
  • 2 replies
  • 0 likes
  • 335 Views
  • 2 replies
  • 0 likes

Solved!! Help

Can you please unlog everyone from my account except for this iPhone 5s it should be named Tyler's iPhone

  • Casual Listener
  • Can you please unlog everyone from my account except for this iPhone 5s it should be named Tyler's iPhone
  • Peter__
  • Community Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 300 Views
  • 1 replies
  • 0 likes

Visa card unavailable: instant downgrade to basic account

Hello, I lost my visa card last week and unfortunately for me, it was the time for Spotify to be paid for February. Since of course, the old visa card is no more valid, Spotify is unable to get paid. I will get my new visa card + new pin code in abou...

  • Newbie
  • Hello,   I lost my visa card last week and unfortunately for me, it was the time for Spotify to be paid for February. Since of course, the old visa card is no more valid, Spotify is unable t...
  • Peter__
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes