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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 419459 Views
  • 965 replies
  • 108 likes
  • Account
  • 419459 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1185067 Views
  • 119 replies
  • 116 likes
  • Account
  • 1185067 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • twiggypopclaudia
  • Visitor
  • 103114 Views
  • 69 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103114 Views
  • 69 replies
  • 10 likes

latest version

have latest Imac OSX version 10.9.1, spotify comes up with this annoying message (like to install the latest version of Spotiy? just click restart to upgrade. I do that and the same message comes back. and, what happened to new music after new year? ...

  • Newbie
  • have latest Imac OSX version 10.9.1, spotify comes up with this annoying message (like to install the latest version of Spotiy? just click restart to upgrade. I do that and the same message comes bac...
  • Peter__
  • Community Legend
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Where do I stand with Spotify Student Subscription ?

Hi, my NUS Student Discount Subscription is going to end this month and I was wondering where do I stand with payment? I don't really want to pay the full subscription price. It says that the discount is only for 1 year, but what happens at the end o...

  • Casual Listener
  • Hi, my NUS Student Discount Subscription is going to end this month and I was wondering where do I stand with payment?    I don't really want to pay the full subscription price. It says...
  • Peter__
  • Community Legend
  • 194 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 194 Views
  • 2 replies
  • 0 likes

Sign in via facebook - wrong email address

Hello! I initially signed up for Spotify using my Facebook credentials. Recently, when trying to enable my account for premium, I went into the Spotify account details and it is listing the wrong email address, an email address that I don't recognize...

  • Regular
  • Hello!   I initially signed up for Spotify using my Facebook credentials. Recently, when trying to enable my account for premium, I went into the Spotify account details and it is listing th...
  • Peter__
  • Community Legend
  • 579 Views
  • 8 replies
  • 0 likes
  • 579 Views
  • 8 replies
  • 0 likes

getting charged without getting premium

I logged into my Spotify premium account a couple weeks ago only to find my account has been reset/deleted. I've signed up my first account ( still being charged ) with Facebook, I recently disable my facebook for one day, it is now activated I belie...

  • Casual Listener
  • I logged into my Spotify premium account a couple weeks ago only to find my account has been reset/deleted. I've signed up my first account ( still being charged ) with Facebook, I recently disable...
  • Adam
  • Roadie
  • 409 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 409 Views
  • 4 replies
  • 0 likes

Premium problems

Ive put in my card details etc to try the 30 day free trial for Spotify Premium and recieved a reciept via email however, it will not allow me to use the premium services. I then went to my account settings and its still saying I am using the 'Spotif...

  • Newbie
  • Ive put in my card details etc to try the 30 day free trial for Spotify Premium and recieved a reciept via email however, it will not allow me to use the premium services. I then went to my acco...
  • Peter__
  • Community Legend
  • 698 Views
  • 1 replies
  • 0 likes
  • Premium
  • 698 Views
  • 1 replies
  • 0 likes

Supermess with accounts and billed twice for three months.

Hi! 1. I seem to have three accounts, but I can only access one of them.@madsmeskalin.com@gmail.com@gmail.com When I try to login to my @madsmeskalin.com it logs into my @gmail.com account. When I try to get into my @gmail.com account I get an error ...

  • Casual Listener
  • Hi! 1. I seem to have three accounts, but I can only access one of them. <snip>@madsmeskalin.com <snip>@gmail.com <snip>@gmail.com When I try to login to my <snip>@mads...
  • Jamie
  • Spotify Legend
  • 273 Views
  • 4 replies
  • 0 likes
  • Account
  • 273 Views
  • 4 replies
  • 0 likes

HOW DO I CONTACT SPOTIFY?

Dear people, I have an issue where i have purchased a premium code for 3 months that does not work. I have tried to use the contact form on the website 5 times however i keep getting an auto reply refering me to the community page. If i ask about it ...

  • Casual Listener
  • Dear people,    I have an issue where i have purchased a premium code for 3 months that does not work. I have tried to use the contact form on the website 5 times however i keep getting...
  • Jamie
  • Spotify Legend
  • 1068 Views
  • 4 replies
  • 0 likes
  • 1068 Views
  • 4 replies
  • 0 likes

Playlist Got Deleted With No Warning

I was looking for some good music and had made a new playlist called "Ryan2", and all of the sudden spotify froze up and it sat there for a couple of minutes and I couldnt click on anything. When it finally loaded again my new playlist was gone. I re...

  • Newbie
  • I was looking for some good music and had made a new playlist called "Ryan2", and all of the sudden spotify froze up and it sat there for a couple of minutes and I couldnt click on anything. When it ...
  • Jamie
  • Spotify Legend
  • 274 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Security
    Subscription
  • 274 Views
  • 2 replies
  • 0 likes

free account doesn't work

hi, after 2 days trying, with a free acciunt, i can't listen lusic anymore. They ask me 12 chf!!In spotify websites, it's writibg, listen during 6 month without restriction. It's a joke, very bad thingCeline

  • Newbie
  • hi, after 2 days trying, with a free acciunt, i can't listen lusic anymore. They ask me 12 chf!! In spotify websites, it's writibg, listen during 6 month without restriction. It's a joke, very bad t...
  • Jamie
  • Spotify Legend
  • 457 Views
  • 3 replies
  • 0 likes
  • 457 Views
  • 3 replies
  • 0 likes

Playlist removed from Tunigo

I had my Nostalgia Playlist (http://open.spotify.com/user/1110188532/playlist/6nS31wmspvazxjq3jrhGMO) on Tunigo, but discovered recently that it was removed from Tunigo, and I can't seem to re-add it. Pretty frustrating to have spend 2 years on a pla...

  • Casual Listener
  • I had my Nostalgia Playlist (http://open.spotify.com/user/1110188532/playlist/6nS31wmspvazxjq3jrhGMO) on Tunigo, but discovered recently that it was removed from Tunigo, and I can't seem to re-a...
  • ocramarco
  • Music Fan
  • 420 Views
  • 6 replies
  • 0 likes
  • Other
  • 420 Views
  • 6 replies
  • 0 likes

canceled before free trial was up. still charged 10 bucks!

I cancelled my Spotify free trial three days before it ended, and have not touched the account since. No music has been listened to. I hadn't even logged in until today! But I'm still getting charged. I need this money back, and to be certain that I ...

  • Newbie
  • I cancelled my Spotify free trial three days before it ended, and have not touched the account since. No music has been listened to. I hadn't even logged in until today! But I'm still getting charged...
  • Josh
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

My Account is on "Free 30 days" but i pay 9.99€?

Hello Community, first sorry for my bad english. Before 1 month i made a Spotify Account with free 30 Days. I used it 1-2 Weeks then i delete it. 30 days later i got an E-Mail from Paypal. They took 9.99€ for Spotify. After that i went on Spotify too...

  • Casual Listener
  • Hello Community,    first sorry for my bad english. Before 1 month i made a Spotify Account with free 30 Days. I used it  1-2 Weeks then i delete it. 30 days later i got an E-Mail ...
  • Peter__
  • Community Legend
  • 217 Views
  • 4 replies
  • 0 likes
  • 217 Views
  • 4 replies
  • 0 likes

Solved!! Missing Music Israeli artists disappeared

A few months ago Spotify featured music (albums) by Israeli artists such as Ivri Lider, Aviv Geffen, Ethnix, Metropolin. These albums are gone. Why is that so?

  • Newbie
  • A few months ago Spotify featured music (albums) by Israeli artists such as Ivri Lider, Aviv Geffen, Ethnix, Metropolin. These albums are gone. Why is that so?
  • Peter__
  • Community Legend
  • 569 Views
  • 1 replies
  • 0 likes
  • Other
  • 569 Views
  • 1 replies
  • 0 likes

Student discount

I cancelled my subscription 2 weeks after using it although never received email notification and tried to find an email address to contact spotify but this was not found. I then tried to apply student discount. This was not allowed despite having a ...

  • Newbie
  • I cancelled my subscription 2 weeks after using it although never received email notification and tried to find an email address to contact spotify but this was not found. I then tried to apply stude...
  • Peter__
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 203 Views
  • 1 replies
  • 0 likes

streaming from laptop with unlimited account

Hi, I have two questions: 1) Can anyone tell me whether I will be able to stream music played with spotify from my laptop computer if I get an unlimited account? 2) And what is this story about high quality streaming with a premium account. Does this...

  • Newbie
  • Hi,   I have two questions: 1) Can anyone tell me whether I will be able to stream music played with spotify from my laptop computer if I get an unlimited account?   2) And what i...
  • Peter__
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Gift Card activated but no Premium service

My friend got me a 30 dollar gift card that I activated on December 27th, it said it was activated, but my computer player still plays ads, and does not reflect that I've activated Premium service even though I chose it when redeeming the card. The i...

  • Newbie
  • My friend got me a 30 dollar gift card that I activated on December 27th, it said it was activated, but my computer player still plays ads, and does not reflect that I've activated Premium service ev...
  • Christoffer
  • Community Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • Premium
  • 196 Views
  • 1 replies
  • 0 likes

Credit card billed, but premium account AND former spotfiy ID number disappeared

Hi, I signed up for spotify premium trial on December 15th 2013. - The membership was confirmed the same day by spotfiy - My credit card was billed on December 16th (and is still fine because it is valid for two more years). -since then, premium work...

  • Casual Listener
  • Hi, I signed up for spotify premium trial on December 15th 2013. - The membership was confirmed the same day by spotfiy - My credit card was billed on December 16th (and is still fine because i...
  • 11126602125
  • Casual Listener
  • 485 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 485 Views
  • 5 replies
  • 0 likes

I can't pay my Spotify Premium account because all payment methods are unavailable to me

Hello guys I have this very annoying problem I am experiencing whenever I want to subscribe for a Spotify Premium account. All of the payment methods are unavailable to me, because I don't have a credit card (I really don't need one just for Spotify)...

  • Casual Listener
  • Hello guys   I have this very annoying problem I am experiencing whenever I want to subscribe for a Spotify Premium account. All of the payment methods are unavailable to me, because I don't...
  • Peter__
  • Community Legend
  • 831 Views
  • 5 replies
  • 0 likes
  • 831 Views
  • 5 replies
  • 0 likes

Lost my Spotify Premium account?

Hi when i got my new phone with a subscription i also got access to Spotify Premium. This all worked well for some time till 2/3 weeks ago, when a update was released. When i try to login into my spotify account im no longer a Premium account user. I...

  • Newbie
  • Hi   when i got my new phone with a subscription i also got access to Spotify Premium. This all worked well for some time till 2/3 weeks ago, when a update was released. When i try to login ...
  • Peter__
  • Community Legend
  • 635 Views
  • 1 replies
  • 0 likes
  • 635 Views
  • 1 replies
  • 0 likes

Solved!! Starred playlist doesn't publish listens to Facebook

Seemingly since I reinstalled Spotify on my PC, or when I updated my iDevices to the new version of the iOS app, any music I listen to that's playing from my Starred playlist no longer appears on my Facebook. Yet whenever I play songs from any other ...

  • Community Legend
  • Seemingly since I reinstalled Spotify on my PC, or when I updated my iDevices to the new version of the iOS app, any music I listen to that's playing from my Starred playlist no longer appears on my ...
  • Peter__
  • Community Legend
  • 2276 Views
  • 19 replies
  • 1 likes
  • Facebook
  • 2276 Views
  • 19 replies
  • 1 likes