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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83022 Views

29 replies

0 likes

  • 83022 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

103832 Views

10 replies

3 likes

Account
Login
  • 103832 Views
  • 10 replies
  • 3 likes

Solved!! Can't change password, Spotify complains that my email address is already in use...

I'm trying to change my password but when I click Save Profile, it ends up highlighting the email address field and stating "Another account is already registered with this email address". I didn't even touch that field, why would that happen? I'm no...

Newbie

I'm trying to change my password but when I click Save Profile, it ends up highlighting the email address field and stating "Another account is already registered with this email address".  I di...

Peter__

Community Legend

1069 Views

1 replies

0 likes

Account
Security
  • 1069 Views
  • 1 replies
  • 0 likes

Children

Hi, can any one help. I would like to continue using spotify but every so often albums like " **bleep** Christmas " comes up on my home page. I dont want my children reading such language. Is there a way to modify or filter content.

Newbie

Hi, can any one help. I would like to continue using spotify but every so often albums like " **bleep** Christmas " comes up on my home page. I dont want my children reading such language. Is there a...

Peter__

Community Legend

582 Views

2 replies

0 likes

  • 582 Views
  • 2 replies
  • 0 likes

Can't upgrade - "502 Bad Gateway"

Can't upgrade to Unlilited. When trying to confirm purchase - "502 Bad Gateway".

Newbie

Can't upgrade to Unlilited. When trying to confirm purchase  - "502 Bad Gateway".

Peter__

Community Legend

545 Views

2 replies

0 likes

  • 545 Views
  • 2 replies
  • 0 likes

Cant subscribe or change country settings

Hi I have had spotify premium in the UK. I have now moved to Sweden and I dont have my old bank card so need to set up a new payment. I cant change my country though, well i am not sure if I have changed it. But when i go to payment method it wont le...

Newbie

Hi I have had spotify premium in the UK. I have now moved to Sweden and I dont have my old bank card so need to set up a new payment. I cant change my country though, well i am not sure if I have c...

Peter__

Community Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Problem with Paypal payment

Hey guys, I'm from Germany, so please excuse my bad english. I have a problem when it comes to pay for my Spotify Premium acc. Everytime I tip in my log-in name and my password from paypal the website all the time says that they're unable to work on ...

Casual Listener

Hey guys,   I'm from Germany, so please excuse my bad english. I have a problem when it comes to pay for my Spotify Premium acc. Everytime I tip in my log-in name and my password from payp...

Peter__

Community Legend

547 Views

3 replies

0 likes

Premium
  • 547 Views
  • 3 replies
  • 0 likes

problems in payment with paypal

Hi, I had some problems in payment with PayPal and because of this my abo has been canceled. Now I would like to know, if the monthly payment will be arranged, will than the premium abo reactive again or do I have to register a new account? Thank you...

Newbie

Hi,   I had some problems in payment with PayPal and because of this my abo has been canceled. Now I would like to know, if the monthly payment will be arranged, will than the premium abo ...

Peter__

Community Legend

342 Views

2 replies

0 likes

  • 342 Views
  • 2 replies
  • 0 likes

Why is there no tab to list all the Artists you are currently following?

So you follow all these artists and theres no tab to list all the ones you have followed for quick reference so you can play somethign you love but may have currently forgotten? Pretty convenient.

Casual Listener

So you follow all these artists and theres no tab to list all the ones you have followed for quick reference so you can play somethign you love but may have currently forgotten? Pretty convenient.&nb...

Carp

Casual Listener

474 Views

2 replies

0 likes

  • 474 Views
  • 2 replies
  • 0 likes

account reversal

Hi, i had an acount set up with spotify to be taken out automatically... My account was at 0$ yesterday because i needed to close that account!! SPotify was set up for the 5th of every month and is trying to take out that 9.99. I just needed to chang...

Regular

Hi, i had an acount set up with spotify to be taken out automatically... My account was at 0$ yesterday because i needed to close that account!! SPotify was set up for the 5th of every month and is t...

meahtenoha

Spotify

840 Views

6 replies

0 likes

Account
  • 840 Views
  • 6 replies
  • 0 likes

Offline reset

I need a offline reset!

Casual Listener

I need a offline reset!

Peter__

Community Legend

265 Views

1 replies

0 likes

Premium
  • 265 Views
  • 1 replies
  • 0 likes

Solved!! Help Recover a Deleted Playlist

I have an android and I accidently deleted my favorite playlist and was wondering if there was anyway of getting it back. It was called "Roberts Hitlist" and had about 300 songs on it please help! Thanks

Newbie

I have an android and I accidently deleted my favorite playlist and was wondering if there was anyway of getting it back. It was called "Roberts Hitlist" and had about 300 songs on it please help! Th...

Peter__

Community Legend

536 Views

2 replies

0 likes

Other
  • 536 Views
  • 2 replies
  • 0 likes

Subscription help?

I'd gotten Spotify on my phone and signed up for the 30 day trial so I could have it on my phone while I was at work and in the car. I'd forgotten to cancel the subscription before the time was up and was charged after the 30 day trial was over. It p...

Newbie

I'd gotten Spotify on my phone and signed up for the 30 day trial so I could have it on my phone while I was at work and in the car. I'd forgotten to cancel the subscription before the time was up an...

Peter__

Community Legend

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

account problem

Hi, i have been using spotify for mounths and now i cant listen to any music cuz my listen time has ended so u say this on ur website and i quote ' Your music is free and instant. Completely free' Well by locking my time im really going to start usin...

Newbie

Hi, i have been using spotify for mounths and now i cant listen to any music cuz my listen time has ended so u say this on ur website and i quote ' Your music is free and instant. Completely free...

meahtenoha

Spotify

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Too access your offline playlist go online now to confirm you're still a premium user.

I have a premium account with spotify I have setup my playlist and downloaded some songs for offline play. However when i'm away from an internet connection and try to play my offline songs it only works for 30 minutes then i get this message: 'To ac...

Regular

I have a premium account with spotify I have setup my playlist and downloaded some songs for offline play. However when i'm away from an internet connection and try to play my offline songs it only w...

Peter__

Community Legend

805 Views

4 replies

0 likes

Premium
  • 805 Views
  • 4 replies
  • 0 likes

Billed for 5 GB musicstreaming in a couple of hours?

Hey Spotify! (English, Swedish, Norwegian answers are OK)I just emailed the support of Chess also, the company who provides my phone number and internet access.Today listening to sigur ros, streaming in the car, not unusual. All the sudden in just a ...

Newbie

Hey Spotify! (English, Swedish, Norwegian answers are OK) I just emailed the support of Chess also, the company who provides my phone number and internet access. Today listening to sigur ros, str...

user-removed

Not applicable

298 Views

1 replies

0 likes

Premium
  • 298 Views
  • 1 replies
  • 0 likes

How to find the date of initial signup?

Hi, i just want to know when i signed up to spotify, just for interest reasons. is there a way to find it?

Newbie

Hi,   i just want to know when i signed up to spotify, just for interest reasons. is there a way to find it?  

user-removed

Not applicable

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

No email when requesting password for devices

Hello, when I ask for a password to log on my devices I do not get an email. I tried several times and waited hours. I have already checked my spam folder. Any ideas? Is there a way to log in directly and not using facebook? Best regards

Casual Listener

Hello,   when I ask for a password to log on my devices I do not get an email. I tried several times and waited hours. I have already checked my spam folder. Any ideas?   Is there a...

user-removed

Not applicable

384 Views

3 replies

0 likes

Login
  • 384 Views
  • 3 replies
  • 0 likes

Facebook informations remaining after disconnection

Hi, I deactivate facebook and perform a clean installation on all my devices. But facebook informations are still present on my profile. How can I fix my problem? Thanks

Newbie

Hi,   I deactivate facebook and perform a clean installation on all my devices. But facebook informations are still present on my profile.    How can I fix my problem?  ...

Peter__

Community Legend

234 Views

1 replies

0 likes

  • 234 Views
  • 1 replies
  • 0 likes

Charged twice

I have been charged twice both in November and December after signing up for the free premium for a month. I love using spotify but I am beyond frustrated that I have been double charged and there is no real way to get in contact with someone about t...

Visitor

I have been charged twice both in November and December after signing up for the free premium for a month.  I love using spotify but I am beyond frustrated that I have been double charged and th...

user-removed

Not applicable

359 Views

3 replies

0 likes

Subscription
  • 359 Views
  • 3 replies
  • 0 likes

I want to pay by PayPal but not it's not available.

I live in Turkey and I want to pay for my premium subscription using PayPal but I see that it's not even an option for my country. I want to know why and if it ever will be available? Thanks.

Newbie

I live in Turkey and I want to pay for my premium subscription using PayPal but I see that it's not even an option for my country.   I want to know why and if it ever will be available? &n...

Peter__

Community Legend

881 Views

1 replies

0 likes

  • 881 Views
  • 1 replies
  • 0 likes

How long does it take for someone to answer an inquiry?

I'm not going to spend all day searching for my specific problem, I already tried! I have emailed yesterday and have not received a response back! I need help with my account, and there's no one to physically talk to! If this is the only forum for cu...

Visitor

I'm not going to spend all day searching for my specific problem, I already tried!   I have emailed yesterday and have not received a response back!    I need help with my acco...

Peter__

Community Legend

606 Views

3 replies

0 likes

  • 606 Views
  • 3 replies
  • 0 likes