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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2904 Views
  • 0 replies
  • 8 likes
  • Security
  • 2904 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455454 Views
  • 973 replies
  • 109 likes
  • Account
  • 455454 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1201933 Views
  • 119 replies
  • 116 likes
  • Account
  • 1201933 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110215 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110215 Views
  • 72 replies
  • 12 likes

how do you change your username?

I have only just subscribed to spotify but my username is wrong. How do I change it?

  • Visitor
  • I have only just subscribed to spotify but my username is wrong. How do I change it?
  • Adam
  • Roadie
  • 520 Views
  • 5 replies
  • 0 likes
  • 520 Views
  • 5 replies
  • 0 likes

Solved!! Device Password Email Not Being Sent

Hi, I have Spotify Premium on my Facebook-linked account. I submitted a request to get a device password/username multiple times, but never received the email with the password. I've been waiting for quite some time now, so I was wondering if someone...

  • Casual Listener
  • Hi,   I have Spotify Premium on my Facebook-linked account. I submitted a request to get a device password/username multiple times, but never received the email with the password. I've been ...
  • kbarresi
  • Casual Listener
  • 485 Views
  • 5 replies
  • 0 likes
  • 485 Views
  • 5 replies
  • 0 likes

I brought a gift card but ended up losing it?

I got a gift card for Christmas but I ended up losing it. I found the receipt and got the 16 digit number and a 12 digit number but neither of them seem to do the trick. Is there any way I can use these numbers to get the one number looked up that I ...

  • Newbie
  • I got a gift card for Christmas but I ended up losing it. I found the receipt and got the 16 digit number and a 12 digit number but neither of them seem to do the trick. Is there any way I can use th...
  • Joe
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Logout all active devices + reset offline devices not working.

Hey, I've been trying to get my spotify logged out on all devices for the past week. Posted in the thread a dozen times plus changed my password everytime, also got my offline devices reset. But still it's nor logging out any of my devices, still get...

  • Regular
  • Hey,   I've been trying to get my spotify logged out on all devices for the past week. Posted in the thread a dozen times plus changed my password everytime, also got my offline devices re...
  • Joe
  • Community Legend
  • 1083 Views
  • 8 replies
  • 0 likes
  • Account
  • 1083 Views
  • 8 replies
  • 0 likes

I've signed up for unlimited

That should as free on your mobile devices, right? I keep getting ads even though I logged in and out, rebooted phone, deleted app and reinstalled, and logged on to my computer...What should I do? If mobile is not ad free then I want to cancel!

  • Visitor
  • That should as free on your mobile devices, right? I keep getting ads even though I logged in and out, rebooted phone, deleted app and reinstalled, and logged on to my computer... What should I do...
  • Joe
  • Community Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Accounts deleting

Hello. How can I delete my accounts? I've registered account with my own nickname but I want to use my Facebook account in Spotify but when I'm clicking "Connect with Facebook" I've always received an error and then there is a connection between my F...

  • Visitor
  • Hello.   How can I delete my accounts? I've registered account with my own nickname but I want to use my Facebook account in Spotify but when I'm clicking "Connect with Facebook" I've alwa...
  • AB10
  • Casual Listener
  • 433 Views
  • 4 replies
  • 0 likes
  • 433 Views
  • 4 replies
  • 0 likes

My premium account changed into free and playlists are gone

Hello, I have a huge problem with my Spotify account. I tried to disconnect my Spotify account from Facebook. After deleting the connection in Facebook my Spotify premium subscription was gone and all my playlists too. I read many threads here and tr...

  • Visitor
  • Hello, I have a huge problem with my Spotify account. I tried to disconnect my Spotify account from Facebook. After deleting the connection in Facebook my Spotify premium subscription was gone and al...
  • Peter__
  • Community Legend
  • 298 Views
  • 3 replies
  • 0 likes
  • 298 Views
  • 3 replies
  • 0 likes

Vodaphone - free subscription

I've bought a Vodaphone 4G phone and with it I get free Spotify premium. I already have this, does anyone know how I can transfer the free offer to my current Spotify account ?

  • Newbie
  • I've bought a Vodaphone 4G phone and with it I get free Spotify premium.   I already have this, does anyone know how I can transfer the free offer to my current Spotify account ? ...
  • Joe
  • Community Legend
  • 412 Views
  • 3 replies
  • 0 likes
  • 412 Views
  • 3 replies
  • 0 likes

Can't login to my account, but money'll go.

Hello, dear Community, i've wrote spotify a message three days ago and still don't get a reply - Thatswhy i am trying it here. I've got an 30-day abbo and the problem is, that i can't login to my account. I do not remember my email oder username. I J...

  • Casual Listener
  • Hello, dear Community, i've wrote spotify a message three days ago and still don't get a reply - Thatswhy i am trying it here. I've got an 30-day abbo and the problem is, that i can't login to my...
  • Sam
  • Spotify
  • 1405 Views
  • 21 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 1405 Views
  • 21 replies
  • 0 likes

Only letting me use shuffle play with 6 skips and I have an account I pay every month

I pay for spotify every month and just recently it's only letting me do shuffle play and allowing me 6 skips I made sure to log out and log back in! Help!!!

  • Casual Listener
  • I pay for spotify every month and just recently it's only letting me do shuffle play and allowing me 6 skips I made sure to log out and log back in! Help!!!
  • Joe
  • Community Legend
  • 833 Views
  • 1 replies
  • 0 likes
  • 833 Views
  • 1 replies
  • 0 likes

Solved!! Boku AT&T stopped working

I signed up for spotify a couple of months ago and it was working fine until yesterday that's I didn't have spotify Premium and when I tired signing up for it again with my phone number it said AT&T phone numbers don't work

  • Newbie
  • I signed up for spotify a couple of months ago and it was working fine until yesterday that's I didn't have spotify Premium and when I tired signing up for it again with my phone number it said AT&a...
  • Sam
  • Spotify
  • 1703 Views
  • 4 replies
  • 0 likes
  • 1703 Views
  • 4 replies
  • 0 likes

Share playlist as the artist connected to my account

Hey! I've got my artist page connected to my spotify account (verified artist) and I'm trying to share a playlist to the people following the artist connected to me. How can I do that?

  • Music Fan
  • Hey!   I've got my artist page connected to my spotify account (verified artist) and I'm trying to share a playlist to the people following the artist connected to me. How can I do that?
  • Peter__
  • Community Legend
  • 471 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 471 Views
  • 3 replies
  • 0 likes

Solved!! Signing in

I can no longer sign in to Spotify and the help page is no help. I am a Premium member and don't want to cancel and start over (if that will even work). I enter what I thought was my username and password, but get an error. Help!

  • Regular
  • I can no longer sign in to Spotify and the help page is no help. I am a Premium member and don't want to cancel and start over (if that will even work). I enter what I thought was my username and pas...
  • Peter__
  • Community Legend
  • 436 Views
  • 5 replies
  • 0 likes
  • Login
  • 436 Views
  • 5 replies
  • 0 likes

spotify won't work at all on my mac after upgrading

i recently upgraded to primium and now spotify won't work. when i click on it it loads up without asking to log in, loads a small player and full screen player at the same time and when they combine into one it just goes off. i've tried un/reinstalli...

  • Regular
  • i recently upgraded to primium and now spotify won't work.   when i click on it it loads up without asking to log in, loads a small player and full screen player at the same time and when th...
  • Peter__
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

i can't reset my password

I can't reset my password because i was login with facebook but now a dn't have fb i delete it and i can't reset my password in spotify. You say me i must login with fb account please reset it in this page :(. My mail is please, can 'u help me? I wa...

  • Visitor
  • I can't reset my password because i was login with facebook but now a dn't have fb i delete it and i can't reset my password in spotify. You say me i must login with fb account please reset it in thi...
  • Jamie
  • Spotify Legend
  • 717 Views
  • 13 replies
  • 0 likes
  • Account
    Login
    Other
  • 717 Views
  • 13 replies
  • 0 likes

I want to delete my account

Hi, I would like to delete my account. What do I have to do? Thanks!

  • Visitor
  • Hi, I would like to delete my account. What do I have to do? Thanks!
  • Josh
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
  • 222 Views
  • 1 replies
  • 0 likes

Solved!! Missing Playlists - tried solution mentioned on this forum

Hi Spotify community! I was trying to set up spotify on a new laptop but a different person was logged in on that laptop (or they already had spotify installed) - Long story short, all my playlists dissapeared. I tried sending an email but was direct...

  • Casual Listener
  • Hi Spotify community!   I was trying to set up spotify on a new laptop but a different person was logged in on that laptop (or they already had spotify installed) - Long story short, all my ...
  • Peter__
  • Community Legend
  • 596 Views
  • 6 replies
  • 0 likes
  • Account
    Other
  • 596 Views
  • 6 replies
  • 0 likes

How to pay for UK premium?

I have a Swedish premium account and want to pay for my son to have a UK premium account. He lives in UK. I live in Sweden.I can pay from my UK bank. How do I proceed? Thanks.

  • Newbie
  • I have a Swedish premium account and want to pay for my son to have a UK premium account. He lives in UK. I live in Sweden. I can pay from my UK bank. How do I proceed? Thanks.
  • Joe
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 206 Views
  • 1 replies
  • 0 likes

10 hour limit not renewed almost 3 months

Hey, When i try to listen something i always see "you've exceeded your 10 hour time limit" message over 2 months. i tried everything, nothing is working. Web player gave same issue. So i can't listen. Help?

  • Casual Listener
  • Hey,   When i try to listen something i always see  "you've exceeded your 10 hour time limit" message over 2 months. i tried everything, nothing is working.&nbs...
  • Joe
  • Community Legend
  • 421 Views
  • 7 replies
  • 0 likes
  • Account
    Unlimited
  • 421 Views
  • 7 replies
  • 0 likes

'Set device password' email never arrived

Tried this months ago, never arrived. Just tried again and still no dice. Email is 100% definitely valid and it has not been junked.Pretty frustrating, especially as I've found it very difficult to figure out how to just contact Spotify?

  • Casual Listener
  • Tried this months ago, never arrived. Just tried again and still no dice. Email is 100% definitely valid and it has not been junked. Pretty frustrating, especially as I've found it very difficult ...
  • Peter__
  • Community Legend
  • 408 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Security
  • 408 Views
  • 1 replies
  • 1 likes