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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287907 Views

529 replies

34 likes

Account
Free
  • 287907 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13640 Views

6 replies

11 likes

Security
  • 13640 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540537 Views

990 replies

114 likes

Account
  • 540537 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129619 Views

74 replies

12 likes

Account
Login
Premium
  • 129619 Views
  • 74 replies
  • 12 likes

Solved!! Lost all favorites

Greetings, I've recently lost all my favorites after a Spotify upgrade. I've tried signing in and signing out but they are all gone. There were over 500 songs in there. Is this recoverable? Thanks

Visitor

Greetings,   I've recently lost all my favorites after a Spotify upgrade.  I've tried signing in and signing out but they are all gone.  There were over 500 songs in there.  I...

user-removed

Not applicable

557 Views

2 replies

0 likes

  • 557 Views
  • 2 replies
  • 0 likes

You illegally charged my account

I did not have nor did I want an account with your company. I looked on my account to find that your company charged my credit card over $119.00 @ 4 times!! I have never even heard of you people and then you had the nerve to make me "sign-up" to even...

Newbie

I did not have nor did I want an account with your company. I looked on my account to find that your company charged my credit card over $119.00 @ 4 times!! I have never even heard of you people and ...

Peter__

Community Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Unlimited with advertising

I changed from Premium account to Unlimited account but I saw that advertising started to appears during listening.I red in the spotify web site that with Unlimited account there isn't advertising. Is it correct?Which are the different between Free a...

Newbie

I changed from Premium account to Unlimited account but I saw that advertising started to appears during listening. I red in the spotify web site that with Unlimited account there isn't advertising....

Peter__

Community Legend

1272 Views

1 replies

0 likes

Account
  • 1272 Views
  • 1 replies
  • 0 likes

CUSTOMER SERVICE

I signed up with spotify with facebook. I've since deactivated my facebook account. Now spotify won't allow me to log in and im still being charged. fix this issue

Newbie

I signed up with spotify with facebook. I've since deactivated my facebook account. Now spotify won't allow me to log in and im still being charged. fix this issue

Peter__

Community Legend

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Solved!! Facebook and Student discount problems

I have made a new facebook and spotify account and linked the new spotify account up to my card and tried to connect it to my student discount card. However I am worried that because my old spotify account wasn't deleted I will keep on paying for the...

Newbie

I have made a new facebook and spotify account and linked the new spotify account up to my card and tried to connect it to my student discount card. However I am worried that because my old spotify a...

Peter__

Community Legend

603 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 603 Views
  • 1 replies
  • 0 likes

Status of cancelled Movistar Spotify Premium account

Hello, I canceled my Movistar Spotify Premium suscription after contact to Movistar but I want to know if the account it's correctly cancelled or not. I want to return to normal premium suscription the next month. How can I check it? Thanks.

Regular

Hello, I canceled my Movistar Spotify Premium suscription after contact to Movistar but I want to know if the account it's correctly cancelled or not. I want to return to normal premium suscription t...

RixzZ

Regular

680 Views

8 replies

0 likes

Account
Premium
Subscription
  • 680 Views
  • 8 replies
  • 0 likes

Playlist deleted

Hi, I submitted a form last week about my playlists being deleted (not by me). I'm yet to have a response for fix. Could someone help me please? thanks,

Casual Listener

Hi, I submitted a form last week about my playlists being deleted (not by me). I'm yet to have a response for fix. Could someone help me please?   thanks,  

Greg

Roadie

628 Views

8 replies

0 likes

Other
  • 628 Views
  • 8 replies
  • 0 likes

Playlists Sync Pending!?

I'm a premium user and trying to sync my playlists. My playlists continually say pending...anyone know what's going on?

Casual Listener

I'm a premium user and trying to sync my playlists.  My playlists continually say pending...anyone know what's going on?

xxrosscoukxx

Regular

5992 Views

4 replies

3 likes

  • 5992 Views
  • 4 replies
  • 3 likes

Account problems, suddenly got a new account.

Hi!I just logged onto my spotify account. i have been premium subscriber for around 2years with this acount. A box said somthing about showing my music on facebook, which i have had turned off some time. I declined this, and my account logged out.Whe...

Visitor

Hi! I just logged onto my spotify account. i have been premium subscriber for around 2years with this acount.  A box said somthing about showing my music on facebook, which i have had turned...

Peter__

Community Legend

377 Views

4 replies

0 likes

Account
  • 377 Views
  • 4 replies
  • 0 likes

My account

I deleted my Facebook account and I now can't log into my spotify account since it was originally connected to FB. (Although Spotify didn't seem to hesitate taking $10 from me this month) How do I get my account resolved?

Newbie

I deleted my Facebook account and I now can't log into my spotify account since it was originally connected to FB. (Although Spotify didn't seem to hesitate taking $10 from me this month) How do I ge...

Peter__

Community Legend

243 Views

1 replies

0 likes

  • 243 Views
  • 1 replies
  • 0 likes

Spotify Connect issues

My desktop player has been lagging, and freezing when ads come on. It won't always bring up artist profiles? I have 20 Mbps down connection, and 8 g of RAM and I7 chip, so it has to be the SW....can some help?

Regular

My desktop player has been lagging, and freezing when ads come on. It won't always bring up artist profiles? I have 20 Mbps down connection, and 8 g of RAM and I7 chip, so it has to be the SW....can ...

Peter__

Community Legend

219 Views

1 replies

0 likes

Account
Other
  • 219 Views
  • 1 replies
  • 0 likes

Error: 408

Hi. All of a sudden I got the 408 error message on my spotify and I can't log in with either my log in details or with Facebook. Help!

Casual Listener

Hi. All of a sudden I got the 408 error message on my spotify and I can't log in with either my log in details or with Facebook. Help!

Peter__

Community Legend

758 Views

10 replies

0 likes

  • 758 Views
  • 10 replies
  • 0 likes

Getting logged into a new account instead of my old after update

Hey guys, after the newest update was installed, Spotify asked for credentials to log in. I entered the usual stuff, but that logs me into a new account without anything, no unlimited, no playlists.. I already wrote some tickets via the contact form,...

Regular

Hey guys,   after the newest update was installed, Spotify asked for credentials to log in. I entered the usual stuff, but that logs me into a new account without anything, no unlimited, no ...

Peter__

Community Legend

714 Views

11 replies

0 likes

Account
Login
  • 714 Views
  • 11 replies
  • 0 likes

Payment

Hello I write regarding a payment to your services, I had a one month free premium account that would expire 19-02-2014. Yesterday I got an email, saying the renew would not go trough, because my card was empty. Up to that it is fine, because I had n...

Newbie

Hello   I write regarding a payment to your services, I had a one month free premium account that would expire 19-02-2014. Yesterday I got an email, saying the renew would not go trough, bec...

Peter__

Community Legend

188 Views

1 replies

0 likes

  • 188 Views
  • 1 replies
  • 0 likes

Solved!! I already have a premium subscription but now got a second one, ideas!?

I were given six months of spotify premium for my birthday or well, i just received it . However my sister has a subscription that goes to march and i were wondering if I can wait to activate it to an account or delay it somehow? Maybe put it on her ...

Newbie

I were given six months of spotify premium for my birthday or well, i just received it . However my sister has a subscription that goes to march and i were wondering if I can wait to activate it to a...

Peter__

Community Legend

437 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 437 Views
  • 1 replies
  • 0 likes

Just upgraded from original to premium

I have the original installed on my phone and I signed up for 30 free trial of premium and it's not showing up...also I want to know if my original playlist will show up on premium because I have too many songs to re-download?! Please help

Newbie

I have the original installed on my phone and I signed up for 30 free trial of premium and it's not showing up...also I want to know if my original playlist will show up on premium because I have too...

Sam

Spotify

380 Views

4 replies

0 likes

  • 380 Views
  • 4 replies
  • 0 likes

Solved!! 'Can't play the current track'

Hi, I have a problem. Just bought premium and synced my playlists, everything worked fine. Shuffeling works fine, but when I choose a number to play, it keeps saying 'Cant play the current track', and when I click OK, it says 'Shuffle music for free'...

Regular

Hi, I have a problem. Just bought premium and synced my playlists, everything worked fine. Shuffeling works fine, but when I choose a number to play, it keeps saying 'Cant play the current track', an...

j219

Regular

7296 Views

2 replies

0 likes

  • 7296 Views
  • 2 replies
  • 0 likes

TWO ACCOUNTS - ONE EMAIL

Hi there! Not sure if anyone can help, but for some reason, I have two accounts under my Facebook name and email, don't know how that happened, but I want to sync them both - followers/playlists and all! Please advise! Jennifer

Newbie

Hi there!   Not sure if anyone can help, but for some reason, I have two accounts under my Facebook name and email, don't know how that happened, but I want to sync them both - followers/pla...

Peter__

Community Legend

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Can't go to next track OSX Spotify.

I hope someone can help, I have my Play Queue full of tracks but when I hit the 'next track' button it simply just replays the last track. I have removed spotify and reinstalled. Does somebody else have a fix for this THanks Lee

Casual Listener

I hope someone can help,   I have my Play Queue full of tracks but when I hit the 'next track' button it simply just replays the last track.   I have removed spotify and reinstalled...

leedburrows

Casual Listener

399 Views

1 replies

0 likes

Other
  • 399 Views
  • 1 replies
  • 0 likes