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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75903 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93289 Views
9 replies
2 likes
I'm a spotify free user. I was given a free 60 day trial promotion email. I signed up for it (going through the credit card step as well - even though listed as free - so I could be charged after 60 days if I don't cancel). However, premium is not ac...
I'm a spotify free user. I was given a free 60 day trial promotion email. I signed up for it (going through the credit card step as well - even though listed as free - so I could be charged after 60 ...
Not applicable
406 Views
1 replies
0 likes
Hi, I'm currently trying to unlink my spotify account from that stupid facebook account that almost got blocked (because it is a fake one). Just to put things in order, Spotify is a paid service, and there should be no way in hell that getting my Fac...
Hi, I'm currently trying to unlink my spotify account from that stupid facebook account that almost got blocked (because it is a fake one). Just to put things in order, Spotify ...
Community Legend
326 Views
1 replies
0 likes
For some strange reason I can't sign up for the free trial. I've reviewed all of my credit card information and everything is correct and up to date. Everytime I enter all of my information and click to confirm the information, another page pops up a...
For some strange reason I can't sign up for the free trial. I've reviewed all of my credit card information and everything is correct and up to date. Everytime I enter all of my information and c...
Spotify Legend
243 Views
1 replies
0 likes
I've looked at the solution posted here, but unless I'm missing something, it does not seem to apply to me, as I've always connected through Facebook. Please help me to resolve this.
I've looked at the solution posted here, but unless I'm missing something, it does not seem to apply to me, as I've always connected through Facebook. Please help me to resolve this.
Spotify Legend
365 Views
1 replies
0 likes
I downloaded the app and usually it says "You have 48 hours of premium remaining" or something like that but it doesn't show up when I download it and sign up. And when I try to play a song, it tells me to buy premium or start a radio station. I trie...
I downloaded the app and usually it says "You have 48 hours of premium remaining" or something like that but it doesn't show up when I download it and sign up. And when I try to play a song, it tells...
Spotify Legend
1162 Views
5 replies
0 likes
Just got spotify a couple of months ago and so far I am totally loving it, I pay 5 pounds a month with my NUS card as I think it's absolutely fantastic. Until yesterday. When the took 9.99 out of my paypal. Shocked I quickly ran onto spotify, and not...
Just got spotify a couple of months ago and so far I am totally loving it, I pay 5 pounds a month with my NUS card as I think it's absolutely fantastic. Until yesterday. When the took 9.99 out of my ...
Spotify Legend
233 Views
1 replies
0 likes
I recently upgraded to premium and when i try to stream a song it sends me to radio and i already paid and it tells me to select a payment payment method and i did i selected gift card and it tells me to redeem another card
I recently upgraded to premium and when i try to stream a song it sends me to radio and i already paid and it tells me to select a payment payment method and i did i selected gift card and it tells ...
Not applicable
448 Views
5 replies
0 likes
I have verified my Artist Page and I have access to it, however I can't find a way to change the profile picture. The current picture is a weird logo which has no affiliation to my label or myself. No idea how it got there. I've even tried connecting...
I have verified my Artist Page and I have access to it, however I can't find a way to change the profile picture. The current picture is a weird logo which has no affiliation to my label or myself. N...
Community Legend
1760 Views
1 replies
0 likes
I am leaving spotify for a month, I will be back after some travels. I am scheduled to be charged tomorrow (the 25th) so I unsuscribed a little bit ago. Checked my bank statement online and it shows I was charged earlier today, a day before. Will thi...
I am leaving spotify for a month, I will be back after some travels. I am scheduled to be charged tomorrow (the 25th) so I unsuscribed a little bit ago. Checked my bank statement online and it shows ...
Casual Listener
462 Views
2 replies
0 likes
I really hope the sound leveling, especially on iPads gets sorted out soon. I love everything else about Spotify but the eradic song volume is making me consider going back to iTunes.
I really hope the sound leveling, especially on iPads gets sorted out soon. I love everything else about Spotify but the eradic song volume is making me consider going back to iTunes.
Spotify
230 Views
1 replies
0 likes
This has been really frustrating. I received a message on Spotify that I needed to change my password, I did so because my Facebook password was getting old as well but when I did the change, everything disappeared. My playlists, premium subscription...
This has been really frustrating. I received a message on Spotify that I needed to change my password, I did so because my Facebook password was getting old as well but when I did the change, everyth...
Community Legend
271 Views
1 replies
0 likes
Hey there Spotify and its community I just realised today that my account has been downgraded to a free account, even though I just paid my phone bill in which I get free Spotify Premium (via Telia in Denmark) I think this may have been caused by me ...
Hey there Spotify and its community 🙂 I just realised today that my account has been downgraded to a free account, even though I just paid my phone bill in which I get free Spotify Premium (via Te...
Casual Listener
483 Views
3 replies
0 likes
Hello: I no longer use Facebook and would like to continue to use Spotify. Is there any recommendations on the best way to transfer from a Facebook login to a Spotify Username? I was thinking of creating a new Spotify account, finding my current user...
Hello: I no longer use Facebook and would like to continue to use Spotify. Is there any recommendations on the best way to transfer from a Facebook login to a Spotify Username? &nb...
Community Legend
297 Views
1 replies
0 likes
ISpotify was stuck in offline mode and showing error - no internet connection, So following the help instructions first i rebooted my computer then i uninstalled and reinstalled. now i cant logon and i get the message no internet connection or firewa...
ISpotify was stuck in offline mode and showing error - no internet connection, So following the help instructions first i rebooted my computer then i uninstalled and reinstalled. now i cant logon and...
Community Legend
716 Views
4 replies
0 likes
My free download will not play any of my itunes music. The help files did not solve the problem. Why would I want to buy premium if this does not appear to work? Ive had spotify on my old PC and it did work. This is a new installationon a new PC.
My free download will not play any of my itunes music. The help files did not solve the problem. Why would I want to buy premium if this does not appear to work? Ive had spotify on my old PC and ...
Community Legend
335 Views
4 replies
0 likes
Hello, Ik recently borrowed a friend's phone. The phone had spotify on it. I accedentally linked my facebook to his Spotify account.. Now I've lost all my playlists and saved songs. I have no idea how to revert this.. Help please! I hope someone know...
Hello, Ik recently borrowed a friend's phone. The phone had spotify on it. I accedentally linked my facebook to his Spotify account.. Now I've lost all my playlists and saved songs. &nbs...
Casual Listener
1124 Views
10 replies
0 likes
Hi i can no longer get offline access on my computer. I had to reinstall it as it would only work off line before. I'm only aware of it being installed on 2 devices?
Hi i can no longer get offline access on my computer. I had to reinstall it as it would only work off line before. I'm only aware of it being installed on 2 devices?
Community Legend
213 Views
1 replies
0 likes
I want to cancel my free subscription before tomorrow so I won't be charged but can't remember my password. When I click "forgot password" it still asks me for my old password. When I emailed support about it they sent me a badly spelled email asking...
I want to cancel my free subscription before tomorrow so I won't be charged but can't remember my password. When I click "forgot password" it still asks me for my old password. When I emailed support...
Community Legend
277 Views
2 replies
0 likes
What is the fuzz about????<br>I have been premium for over a year now and now I have been kicked out!!! Why??? Where is my playlist?? Why have you cancelled my premium account??
What is the fuzz about????&lt;br&gt;I have been premium for over a year now and now I have been kicked out!!! Why??? Where is my playlist?? Why have you cancelled my premium account??
Community Legend
518 Views
2 replies
0 likes
I am a premium user account <> it alerted me I needed to become a premium user I already am one so I logged out and logged in and all my music was gone please help thanks [Snip-Email(Privacy)-Peter]
I am a premium user account <<SNIP>> it alerted me I needed to become a premium user I already am one so I logged out and logged in and all my music was gone please help thanks ...
Community Legend
448 Views
7 replies
0 likes
