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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88303 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
742305 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
756493 Views
18 replies
29 likes
Hello! Just wanted to run some questions by you. I just recently signed up for spotify on my iPhone and am using the 48 hour trial. I have downloaded quite a few artists and don't want to lose them in this process. I read that you have 14 days to dec...
Hello! Just wanted to run some questions by you. I just recently signed up for spotify on my iPhone and am using the 48 hour trial. I have downloaded quite a few artists and don't want to lose them i...
Community Legend
198 Views
1 replies
0 likes
Hello, I let my friend use my spotify once and now he is logged in at my account and is still listening on my account , I dont want that what can I do so he will be logged out from my account
Hello, I let my friend use my spotify once and now he is logged in at my account and is still listening on my account , I dont want that what can I do so he will be logged out from my account
Community Legend
295 Views
2 replies
0 likes
I changed the credit card attached to my account a few weeks back, and I want to look back and see when I actually did it. The only way I can see so far is to look at the receipts for each of my subscription payments, but that only tells me inbetween...
I changed the credit card attached to my account a few weeks back, and I want to look back and see when I actually did it. The only way I can see so far is to look at the receipts for each of my subs...
Community Legend
205 Views
1 replies
0 likes
I am leaving spotify for a month, I will be back after some travels. I am scheduled to be charged tomorrow (the 25th) so I unsuscribed a little bit ago. Checked my bank statement online and it shows I was charged earlier today, a day before. Will thi...
I am leaving spotify for a month, I will be back after some travels. I am scheduled to be charged tomorrow (the 25th) so I unsuscribed a little bit ago. Checked my bank statement online and it shows ...
Casual Listener
439 Views
2 replies
0 likes
Hey, Dan here. i just entered my gift card code into the redeem section of spotify to get one month of premium service. i then recieved the email reciept and order ID from this event. but on my overview in my account it says i am still only a free us...
Hey, Dan here. i just entered my gift card code into the redeem section of spotify to get one month of premium service. i then recieved the email reciept and order ID from this event. but on my overv...
Community Legend
2287 Views
10 replies
1 likes
I cancelled my premium subsciption a while ago but I am still charge $9.99 monthly fee when I don't have the money. I want my money refunded and this problem to be solved ASAP.
I cancelled my premium subsciption a while ago but I am still charge $9.99 monthly fee when I don't have the money. I want my money refunded and this problem to be solved ASAP.
Community Legend
177 Views
1 replies
0 likes
I seem to have two accounts using the same login details I have received a not very helpful reply from an email enquiry Please help me to rectify this
I seem to have two accounts using the same login details I have received a not very helpful reply from an email enquiry Please help me to rectify this
Roadie
387 Views
5 replies
0 likes
I'm being charged for premium but I only have the free version available. It also says on my profile page that no payment method is registered for premium. Why am I being charged?
I'm being charged for premium but I only have the free version available. It also says on my profile page that no payment method is registered for premium. Why am I being charged?
Community Legend
213 Views
1 replies
0 likes
I'm trying to cancel my premium subscription so I can redeem a 2 years free offer from Vodafone UK but I keep getting an 'oops something went wrong message' after confirning I want to cancel it and input my password. Can anyone help?
I'm trying to cancel my premium subscription so I can redeem a 2 years free offer from Vodafone UK but I keep getting an 'oops something went wrong message' after confirning I want to cancel it and i...
Community Legend
1067 Views
1 replies
0 likes
So just about a week ago, I cancelled my facebook account. Not de-activated. I cancelled it, its gone. My spotify account was linked to my facebook account, and now spotify is still charging me even though I don't have a facebook account anymore. I c...
So just about a week ago, I cancelled my facebook account. Not de-activated. I cancelled it, its gone. My spotify account was linked to my facebook account, and now spotify is still...
Community Legend
647 Views
4 replies
0 likes
About 10 of my songs automatically disappeared from my starred playlist. When I go to search for them and re-star them they are not there. I logged onto my account on my laptop and the songs are there but they are lightly colored and will not play. A...
About 10 of my songs automatically disappeared from my starred playlist. When I go to search for them and re-star them they are not there. I logged onto my account on my laptop and the songs are ther...
Community Legend
304 Views
1 replies
0 likes
I have change my country to france in ma profile but it is not change in my account that it s still spain. I can not use spotify because 14.days have beeb pass. What can i do.?
I have change my country to france in ma profile but it is not change in my account that it s still spain. I can not use spotify because 14.days have beeb pass. What can i do.?
Community Legend
241 Views
1 replies
0 likes
I just bought an android phone, but I downloaded spotify premium does NOT give me 48 hours free, so there is no such promotion?
I just bought an android phone, but I downloaded spotify premium does NOT give me 48 hours free, so there is no such promotion?
Community Legend
332 Views
1 replies
0 likes
Hi, i've noticed that some people have had success restoring playlists, but I accidentally unstarred my entire starred playlist (1200 songs). I've looked at the restore playlists app but as I never actually deleted it the playlist doesn't show up, is...
Hi, i've noticed that some people have had success restoring playlists, but I accidentally unstarred my entire starred playlist (1200 songs). I've looked at the restore playlists app but as I never...
Community Legend
748 Views
7 replies
0 likes
Hey, Today I started my Spotify free trial. It is supposed to be free for 30 days. Somehow I paid 1 lira through my debit card. Why is that? Thanks for help.
Hey, Today I started my Spotify free trial. It is supposed to be free for 30 days. Somehow I paid 1 lira through my debit card. Why is that? Thanks for help.
Casual Listener
624 Views
4 replies
0 likes
How do I get to set a password and log in using that instead of FaceBook. Do I need to cancel my whole account and open a new one????
How do I get to set a password and log in using that instead of FaceBook. Do I need to cancel my whole account and open a new one????
Community Legend
279 Views
1 replies
0 likes
Hey, I'm getting a new computer and I was hoping there was a way to copy all my offline downloaded playlists to the new computer without Downloading them all again. Cheers, James
Hey, I'm getting a new computer and I was hoping there was a way to copy all my offline downloaded playlists to the new computer without Downloading them all again. Che...
Casual Listener
275 Views
3 replies
0 likes
I need a help how to cancel my subscription of spotify I downloaded on my iPod and I am afraid I am going to get charge for it, I really can't afford that.... Please help
I need a help how to cancel my subscription of spotify I downloaded on my iPod and I am afraid I am going to get charge for it, I really can't afford that.... Please help
Community Legend
214 Views
1 replies
0 likes
I'm not sure where to post this problem, but after I connected to the internet via my iPod 5, I found out the aforementioned song from my playlist disappeared! I didn't accidentally delete it either, and it doesn't seem it's available online either. ...
I'm not sure where to post this problem, but after I connected to the internet via my iPod 5, I found out the aforementioned song from my playlist disappeared! I didn't accidentally delete it either...
Regular
460 Views
6 replies
0 likes
I bought premium, but it says i have free spotify. Why is this happeing? ( I have ads btw)
I bought premium, but it says i have free spotify. Why is this happeing? ( I have ads btw)
Community Legend
184 Views
1 replies
0 likes
