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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80347 Views

9 replies

2 likes

Account
Login
  • 80347 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653656 Views

13 replies

4 likes

Account
  • 653656 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734058 Views

18 replies

29 likes

  • 734058 Views
  • 18 replies
  • 29 likes

Spotify taken money from credit card without my permission

I cancelled your service. I havent had any money on my debit card but the VERY DAY that I get 20$ added as a gift from a family member you took the money out. I DEMAND A REFUND!!!!!!!!!!!!I can be reached at <> John Tapley [Edit: Snip-Phone/Email(Pri...

Regular

I cancelled your service. I havent had any money on my debit card but the VERY DAY that I get 20$ added as a gift from a family member you took the money out. I DEMAND A REFUND!!!!!!!!!!!! I can b...

effingreat

Regular

560 Views

6 replies

0 likes

Subscription
  • 560 Views
  • 6 replies
  • 0 likes

Spotify Made a Random Charge of £9.99!

It'd be nice to be able to speak to a person over the phone about this as it's a bit sensitive, but whatever.Spotify recently charged my account £9.99, which is the price for premium, I don't have premium whilst using Spotify and the charge doesn't s...

Casual Listener

It'd be nice to be able to speak to a person over the phone about this as it's a bit sensitive, but whatever. Spotify recently charged my account £9.99, which is the price for premium, I don't hav...

ChrisTuffur

Casual Listener

373 Views

2 replies

0 likes

  • 373 Views
  • 2 replies
  • 0 likes

PRemium account not working

Hi I live in spain and I just started the 30 day free trial of the premium account but it now any time i click on any song it says its not available in Spain.

Casual Listener

Hi I live in spain and I just started the 30 day free trial of the premium account but it now any time i click on any song it says its not available in Spain.

Peter__

Community Legend

293 Views

5 replies

0 likes

  • 293 Views
  • 5 replies
  • 0 likes

Link Multiple Spotify Accounts

Red: I have a spotify free account that was trial with multiple playlists that I have worked on for two years. Now, I have a premium account with the same email address, with no playlists. How do I link these two accounts, a non-premium former trial ...

Newbie

Red:   I have a spotify free account that was trial with multiple playlists that I have worked on for two years.     Now, I have a premium account with the same email address, ...

d3booll

Newbie

31242 Views

14 replies

2 likes

  • 31242 Views
  • 14 replies
  • 2 likes

Premium account not working on iPod

It says that I am not a premium subscriber, but I am being charged ever month last payment was on 11/15/2013.

Newbie

It says that I am not a premium subscriber, but I am being charged ever month last payment was on 11/15/2013.

Peter__

Community Legend

208 Views

1 replies

0 likes

  • 208 Views
  • 1 replies
  • 0 likes

Another account is already registered with this email address

So the email address listed under my account is very old and I no longer use it. I want to change the email to a newer address but it tells be I already have an account with this new address. I don't remember opening a second account but try and log ...

Newbie

So the email address listed under my account is very old and I no longer use it. I want to change the email to a newer address but it tells be I already have an account with this new address. I don't...

Christoffer

Community Legend

364 Views

1 replies

0 likes

Account
  • 364 Views
  • 1 replies
  • 0 likes

How do I change my username capitalization

I just want it to show up as "Sannhet" when shared, instead of "sannhet". Is that not possible?

Casual Listener

I just want it to show up as "Sannhet" when shared, instead of "sannhet".  Is that not possible?

user-removed

Not applicable

3730 Views

6 replies

1 likes

Account
  • 3730 Views
  • 6 replies
  • 1 likes

Any Form of Contact with Spotify ?!?

So I need to close my Spotify account urgently due to a personal reason. I have emailed contact us twice, tweeted no end of times and asked on here and I am still getting absolutely no response from anybody. Its a shame that the quickness they take t...

Casual Listener

So I need to close my Spotify account urgently due to a personal reason.  I have emailed contact us twice, tweeted no end of times and asked on here and I am still getting absolutely no response...

Peter__

Community Legend

314 Views

2 replies

0 likes

Account
Security
Subscription
  • 314 Views
  • 2 replies
  • 0 likes

how do i close my account urgently

I have emailed the contact us twice now and would like my account completely cancelled from immediate effect. I have had no response and this is causing me a great deal of distress please can somebody contact me

Casual Listener

I have emailed the contact us twice now and would like my account completely cancelled from immediate effect.  I have had no response and this is causing me a great deal of distress please can s...

Taylor

Community Legend

264 Views

1 replies

0 likes

Account
Subscription
  • 264 Views
  • 1 replies
  • 0 likes

Signing up

Hey, so i tried signing up for Spotify Premium but it told me my card and account country did not match? I've tried a few times with the same result and verified that my chosen country is in fact Ireland and the card an account is Irish. Help Kathrin...

Newbie

Hey, so i tried signing up for Spotify Premium but it told me my card and account country did not match? I've tried a few times with the same result and verified that my chosen country is in fact Ire...

Josh

Community Legend

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

Can't browse spotify library with sonos controller

Hi all, Is this the place to contact spotify support? My problem: since two weeks I can't browse in the spotify library anymore using my Sonos controller. When I login with a different account browsing does work. According to the Sonos helpdesk (with...

Visitor

Hi all,   Is this the place to contact spotify support?   My problem: since two weeks I can't browse in the spotify library anymore using my Sonos controller. When I login with a di...

Peter__

Community Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Solved!! Spotify says my premium has expired!

Hi! I pay my Spotify-Premium account through Telia in Sweden. They says that I´ve no expired payments or what so ever. Telia claims that I've my premium activated. But when I´m logging in on spotify it says that my Premium has expired? Please, check ...

Newbie

Hi!   I pay my Spotify-Premium account through Telia in Sweden. They says that I´ve no expired payments or what so ever. Telia claims that I've my premium activated. But when I´m logging in ...

Peter__

Community Legend

1010 Views

1 replies

0 likes

  • 1010 Views
  • 1 replies
  • 0 likes

Problems with premium account activation on laptop

Hi, I just upgraded my account to premium for a month for 10.99 EU. I redeemded a code that I got through www.spotifypremium.nl. I logged out and in again after redeeming my code. However, spotify is still saying I went over my 10 hour timelimit. On ...

Casual Listener

Hi,   I just upgraded my account to premium for a month for 10.99 EU. I redeemded a code that I got through www.spotifypremium.nl. I logged out and in again after redeeming my code. However,...

Sam

Spotify

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

account has dropped down to free

Could someone from spotify please get in touch to solve my problem,I pay for spotify premium through virgin media.my account on 21st November dropped down to free version and now won't work on my mobile or tablet.I messaged sport but still haven't he...

Casual Listener

Could someone from spotify please get in touch to solve my problem,I pay for spotify premium through virgin media.my account on 21st November dropped down to free version and now won't work on my mob...

Peter__

Community Legend

383 Views

4 replies

0 likes

Account
  • 383 Views
  • 4 replies
  • 0 likes

My Visa Card is used by someone buying Spotify Premium

Hi, My Visa card has been used to buy Spotify premium for over 6 months but not by me! Now I don't know who to talk to to get my money back? I have lost over 1000 SEK. I have sent a message to Spotify but they have not replied and my bank says that I...

Newbie

Hi,    My Visa card has been used to buy Spotify premium for over 6 months but not by me!    Now I don't know who to talk to to get my money back?    I have ...

MattSuda

Spotify Star

750 Views

3 replies

0 likes

  • 750 Views
  • 3 replies
  • 0 likes

Problems with Contacting Spotify?

Hi I've been having problems contacting Spotify on my account. When I submit somethng in the contact form I never get a confirmation email or response from Spotify. Not sure if its problem with my email or if they haven't gotten it through the contac...

Newbie

Hi I've been having problems contacting Spotify on my account. When I submit somethng in the contact form I never get a confirmation email or response from Spotify.  Not sure if its problem with...

Sam

Spotify

292 Views

2 replies

0 likes

Account
Free
Other
  • 292 Views
  • 2 replies
  • 0 likes

Solved!! Email suggested artists - Wrong name!

I got an email this morning with suggested artists based on what I had listened to. The problem is that the name they sent it to is not mine, nor do I know anyone with that name so it's not someone who has borrowed my account, and the suggested artis...

Casual Listener

I got an email this morning with suggested artists based on what I had listened to. The problem is that the name they sent it to is not mine, nor do I know anyone with that name so it's not someone w...

Peter__

Community Legend

388 Views

3 replies

0 likes

Other
  • 388 Views
  • 3 replies
  • 0 likes

Can't change country!

Hello.I haven't touched Spotify in a while and as I did today, the client told me my IP wouldn't match with my Country Settings. That's kind of strange since, well, its in college but the exact room I was in when I created the account... So well, I w...

Casual Listener

Hello. I haven't touched Spotify in a while and as I did today, the client told me my IP wouldn't match with my Country Settings. That's kind of strange since, well, its in college but the exact roo...

Peter__

Community Legend

536 Views

6 replies

0 likes

Account
Free
  • 536 Views
  • 6 replies
  • 0 likes

Playlists deleted unable to restore

Spotify was recently removed from my facebook account, and when I went to use spotify again I had to log in (hasn't happened since initially installing spotify three years ago). When I logged back in, all of my playlists were gone. On my online profi...

Newbie

Spotify was recently removed from my facebook account, and when I went to use spotify again I had to log in (hasn't happened since initially installing spotify three years ago). When  I logged b...

Peter__

Community Legend

325 Views

1 replies

2 likes

Account
Other
  • 325 Views
  • 1 replies
  • 2 likes

Password Reset Isn't Working?

Hi: I logged back in via FB for the first time in a long, long time and downloaded the app.I tried logging in through the app, using the username it gave me, but couldn't remember the password.I then tried using the email address I use to log into FB...

Visitor

Hi:  I logged back in via FB for the first time in a long, long time and downloaded the app. I tried logging in through the app, using the username it gave me, but couldn't remember the passw...

user-removed

Not applicable

410 Views

2 replies

0 likes

  • 410 Views
  • 2 replies
  • 0 likes