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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 6508 Views
  • 1 replies
  • 9 likes
  • Security
  • 6508 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 473022 Views
  • 978 replies
  • 111 likes
  • Account
  • 473022 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207732 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207732 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118928 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118928 Views
  • 72 replies
  • 12 likes

Can't login to my account, but money'll go.

Hello, dear Community, i've wrote spotify a message three days ago and still don't get a reply - Thatswhy i am trying it here. I've got an 30-day abbo and the problem is, that i can't login to my account. I do not remember my email oder username. I J...

  • Casual Listener
  • Hello, dear Community, i've wrote spotify a message three days ago and still don't get a reply - Thatswhy i am trying it here. I've got an 30-day abbo and the problem is, that i can't login to my...
  • Sam
  • Spotify
  • 1472 Views
  • 21 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 1472 Views
  • 21 replies
  • 0 likes

Only letting me use shuffle play with 6 skips and I have an account I pay every month

I pay for spotify every month and just recently it's only letting me do shuffle play and allowing me 6 skips I made sure to log out and log back in! Help!!!

  • Casual Listener
  • I pay for spotify every month and just recently it's only letting me do shuffle play and allowing me 6 skips I made sure to log out and log back in! Help!!!
  • Joe
  • Community Legend
  • 844 Views
  • 1 replies
  • 0 likes
  • 844 Views
  • 1 replies
  • 0 likes

Solved!! Boku AT&T stopped working

I signed up for spotify a couple of months ago and it was working fine until yesterday that's I didn't have spotify Premium and when I tired signing up for it again with my phone number it said AT&T phone numbers don't work

  • Newbie
  • I signed up for spotify a couple of months ago and it was working fine until yesterday that's I didn't have spotify Premium and when I tired signing up for it again with my phone number it said AT&a...
  • Sam
  • Spotify
  • 1729 Views
  • 4 replies
  • 0 likes
  • 1729 Views
  • 4 replies
  • 0 likes

Share playlist as the artist connected to my account

Hey! I've got my artist page connected to my spotify account (verified artist) and I'm trying to share a playlist to the people following the artist connected to me. How can I do that?

  • Music Fan
  • Hey!   I've got my artist page connected to my spotify account (verified artist) and I'm trying to share a playlist to the people following the artist connected to me. How can I do that?
  • Peter__
  • Community Legend
  • 481 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 481 Views
  • 3 replies
  • 0 likes

Solved!! Signing in

I can no longer sign in to Spotify and the help page is no help. I am a Premium member and don't want to cancel and start over (if that will even work). I enter what I thought was my username and password, but get an error. Help!

  • Regular
  • I can no longer sign in to Spotify and the help page is no help. I am a Premium member and don't want to cancel and start over (if that will even work). I enter what I thought was my username and pas...
  • Peter__
  • Community Legend
  • 447 Views
  • 5 replies
  • 0 likes
  • Login
  • 447 Views
  • 5 replies
  • 0 likes

spotify won't work at all on my mac after upgrading

i recently upgraded to primium and now spotify won't work. when i click on it it loads up without asking to log in, loads a small player and full screen player at the same time and when they combine into one it just goes off. i've tried un/reinstalli...

  • Regular
  • i recently upgraded to primium and now spotify won't work.   when i click on it it loads up without asking to log in, loads a small player and full screen player at the same time and when th...
  • Peter__
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

i can't reset my password

I can't reset my password because i was login with facebook but now a dn't have fb i delete it and i can't reset my password in spotify. You say me i must login with fb account please reset it in this page :(. My mail is please, can 'u help me? I wa...

  • Visitor
  • I can't reset my password because i was login with facebook but now a dn't have fb i delete it and i can't reset my password in spotify. You say me i must login with fb account please reset it in thi...
  • Jamie
  • Spotify Legend
  • 743 Views
  • 13 replies
  • 0 likes
  • Account
    Login
    Other
  • 743 Views
  • 13 replies
  • 0 likes

I want to delete my account

Hi, I would like to delete my account. What do I have to do? Thanks!

  • Visitor
  • Hi, I would like to delete my account. What do I have to do? Thanks!
  • Josh
  • Community Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • Account
  • 228 Views
  • 1 replies
  • 0 likes

Solved!! Missing Playlists - tried solution mentioned on this forum

Hi Spotify community! I was trying to set up spotify on a new laptop but a different person was logged in on that laptop (or they already had spotify installed) - Long story short, all my playlists dissapeared. I tried sending an email but was direct...

  • Casual Listener
  • Hi Spotify community!   I was trying to set up spotify on a new laptop but a different person was logged in on that laptop (or they already had spotify installed) - Long story short, all my ...
  • Peter__
  • Community Legend
  • 607 Views
  • 6 replies
  • 0 likes
  • Account
    Other
  • 607 Views
  • 6 replies
  • 0 likes

How to pay for UK premium?

I have a Swedish premium account and want to pay for my son to have a UK premium account. He lives in UK. I live in Sweden.I can pay from my UK bank. How do I proceed? Thanks.

  • Newbie
  • I have a Swedish premium account and want to pay for my son to have a UK premium account. He lives in UK. I live in Sweden. I can pay from my UK bank. How do I proceed? Thanks.
  • Joe
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 215 Views
  • 1 replies
  • 0 likes

10 hour limit not renewed almost 3 months

Hey, When i try to listen something i always see "you've exceeded your 10 hour time limit" message over 2 months. i tried everything, nothing is working. Web player gave same issue. So i can't listen. Help?

  • Casual Listener
  • Hey,   When i try to listen something i always see  "you've exceeded your 10 hour time limit" message over 2 months. i tried everything, nothing is working.&nbs...
  • Joe
  • Community Legend
  • 436 Views
  • 7 replies
  • 0 likes
  • Account
    Unlimited
  • 436 Views
  • 7 replies
  • 0 likes

'Set device password' email never arrived

Tried this months ago, never arrived. Just tried again and still no dice. Email is 100% definitely valid and it has not been junked.Pretty frustrating, especially as I've found it very difficult to figure out how to just contact Spotify?

  • Casual Listener
  • Tried this months ago, never arrived. Just tried again and still no dice. Email is 100% definitely valid and it has not been junked. Pretty frustrating, especially as I've found it very difficult ...
  • Peter__
  • Community Legend
  • 416 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Security
  • 416 Views
  • 1 replies
  • 1 likes

Where is my Premium account?

Hi, I have already for a year a Premium account and pay monthly with credited. Since a week I can't play Spotify Premium on my phone, only Spotify Free. But I pay for Premium. Also when I logged out and in then I get the same message. I have already ...

  • Visitor
  • Hi,   I have already for a year a Premium account and pay monthly with credited. Since a week I can't play Spotify Premium on my phone, only Spotify Free. But I pay for Premium. Al...
  • Peter__
  • Community Legend
  • 763 Views
  • 1 replies
  • 0 likes
  • Premium
  • 763 Views
  • 1 replies
  • 0 likes

How do I skip the free month

I want to start creating playlists and I want to be able to skip songs at my leisure. Can I skip the free trial and start my premium service?

  • Newbie
  • I want to start creating playlists and I want to be able to skip songs at my leisure. Can I skip the free trial and start my premium service? 
  • Peter__
  • Community Legend
  • 821 Views
  • 1 replies
  • 0 likes
  • 821 Views
  • 1 replies
  • 0 likes

Solved!! Starring completely broken

I am a premium user and for a long time now my starred list seems to be damaged in some way. I have 69 tracks in my starred list which seem to be fine, but every song I star dissapears as soon as I close Spotify. I can star a song, clearly see it go ...

  • Regular
  • I am a premium user and for a long time now my starred list seems to be damaged in some way.   I have 69 tracks in my starred list which seem to be fine, but every song I star dissapears as ...
  • evanezzer
  • Casual Listener
  • 1034 Views
  • 13 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1034 Views
  • 13 replies
  • 0 likes

Solved!! Trying to use spotify but nothing works

Well I am New in the Spotify thingy. So I connected it with facebook and downloaded the .exe file installed etc.. then I follow the instruction on the Solutions page on how to login with facebook and it states that I have to go to the app on the face...

  • Casual Listener
  • Well I am New in the Spotify thingy.   So I connected it with facebook and downloaded the .exe file  installed etc..  then I follow the instruction on the Solutions page on how to lo...
  • Darlg0d
  • Casual Listener
  • 400 Views
  • 2 replies
  • 0 likes
  • 400 Views
  • 2 replies
  • 0 likes

Emailed on spotify

Basically I got email on spotify, and I'm not cool with it, I'm talking about on spotify not on my yahoo email, how do you prevent someone from emailing you on spotify and or how do you delete the email

  • Newbie
  • Basically I got email on spotify, and I'm not cool with it, I'm talking about on spotify not on my yahoo email, how do you prevent someone from emailing you on spotify and or how do you delete the e...
  • Peter__
  • Community Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • Account
  • 173 Views
  • 1 replies
  • 0 likes

Just upgraded? Not getting Premium?

I just upgraded to premium and it keeps telling me I do not have premium. I have uninstalled the app on my iPhone and still it's telling me the same thing.

  • Newbie
  • I just upgraded to premium and it keeps telling me I do not have premium. I have uninstalled the app on my iPhone and still it's telling me the same thing.
  • Peter__
  • Community Legend
  • 361 Views
  • 1 replies
  • 0 likes
  • Premium
  • 361 Views
  • 1 replies
  • 0 likes

Någon använder mitt konto

Hej jag skulle behöva få hjälp med att logga ut mig från alla enheter jag är inloggad på då det är någon som stoppar för mig hela tiden. Tack på förhand Mvh Johanna

  • Casual Listener
  • Hej jag skulle behöva få hjälp med att logga ut mig från alla enheter jag är inloggad på då det är någon som stoppar för mig hela tiden.   Tack på förhand 🙂    Mvh Johanna
  • Peter__
  • Community Legend
  • 1923 Views
  • 1 replies
  • 0 likes
  • Account
  • 1923 Views
  • 1 replies
  • 0 likes

Solved!! Unknown playlists showing up under "recover playlists" option

Hi, today I noticed two unknown playlists under "recover playlists" in my account, which were supposedly deleted within the last week. As far as I know, I never created nor deleted these lists, and I'm also sure nobody else had access to my account d...

  • Casual Listener
  • Hi,    today I noticed two unknown playlists under "recover playlists" in my account, which were supposedly deleted  within the last week. As far as I know, I never created nor del...
  • Peter__
  • Community Legend
  • 1062 Views
  • 6 replies
  • 0 likes
  • Account
  • 1062 Views
  • 6 replies
  • 0 likes