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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 3170 Views
  • 0 replies
  • 8 likes
  • Security
  • 3170 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 456855 Views
  • 973 replies
  • 110 likes
  • Account
  • 456855 Views
  • 973 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202508 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202508 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110736 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110736 Views
  • 72 replies
  • 12 likes

Multiple Devices

I checked the forum and it says that I should be able to play music at the same time on multiple devices as long as I have the music available offline (not streaming). This is not the case. No matter what I do, only one device plays at a time.

  • Newbie
  • I checked the forum and it says that I should be able to play music at the same time on multiple devices as long as I have the music available offline (not streaming). This is not the case. No matter...
  • Josh
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • Premium
  • 238 Views
  • 1 replies
  • 0 likes

logout of sll device

Can someone pls logout of all devices? User name is latsaabb

  • Casual Listener
  • Can someone pls logout of all devices? User name is latsaabb
  • Joe
  • Community Legend
  • 428 Views
  • 5 replies
  • 0 likes
  • Account
    Security
  • 428 Views
  • 5 replies
  • 0 likes

Solved!! 10 Hour Limit On Downgrade From Unlimited To Free

According to my account page, it appears if I want to downgrade from my unlimited to a free account I'm back to the old 10 hour limit (and adverts), whereas if I sign up for a new free account I have unlimited play (but with adverts) - that hardly se...

  • Regular
  • According to my account page, it appears if I want to downgrade from my unlimited to a free account I'm back to the old 10 hour limit (and adverts), whereas if I sign up for a new free account I have...
  • Joe
  • Community Legend
  • 1444 Views
  • 11 replies
  • 0 likes
  • Account
    Free
    Subscription
    Unlimited
  • 1444 Views
  • 11 replies
  • 0 likes

Charged for a spotify account which I do not know the email for.

I must have started a free trial using an email address - however I now have no idea of the user name or log in details I used for that account as I do not use it now however I am being charged for premium but getting nothing for my money. Does anybo...

  • Newbie
  • I must have started a free trial using an email address - however I now have no idea of the user name or log in details I used for that account as I do not use it now however I am being charged for p...
  • Christoffer
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Payed for premium but it still dont works

I've payed för premium and got the email that comfirms my payment but it dosen't work...!! HELP!!!

  • Newbie
  • I've payed för premium and got the email that comfirms my payment but it dosen't work...!! HELP!!!
  • Peter__
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Spotify thinks I'm out of the USA. I live in Colorado.

So I recently changed my facebook password and my Spotify wasn't having it. When I logged back in with my facebook I was missing all my playlists and premium. Qucik search through the FAQ fixed that problem, but now I cannot log in becase Spotify thi...

  • Casual Listener
  • So I recently changed my facebook password and my Spotify wasn't having it. When I logged back in with my facebook I was missing all my playlists and premium. Qucik search through the FAQ fixed that ...
  • oddiofyle
  • Casual Listener
  • 289 Views
  • 3 replies
  • 0 likes
  • 289 Views
  • 3 replies
  • 0 likes

Kicked off premium?

I have been paying for spotify premium for over a year now, i use this service all the time, on my laptop and on my phone, But about 10 minutes ago, its all shut down. It said that my log in details were not correct. When i logged in again it seems t...

  • Visitor
  • I have been paying for spotify premium for over a year now, i use this service all the time, on my laptop and on my phone, But about 10 minutes ago, its all shut down. It said that my log in details ...
  • Greg
  • Roadie
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Solved!! Dynamic playlists - offline available

Hi, following situation: I am following the "Top Tracks in Germany" playlist from Spotifiy. This PL is changed from time to time. I made this PL offline available on my smartphone. When this PL is changed by the owner... a) will the new tracks be dow...

  • Regular
  • Hi,   following situation: I am following the "Top Tracks in Germany" playlist from Spotifiy. This PL is changed from time to time. I made this PL offline available on my smartphone. ...
  • Peter__
  • Community Legend
  • 689 Views
  • 7 replies
  • 0 likes
  • Subscription
  • 689 Views
  • 7 replies
  • 0 likes

Solved!! Suscription is On (in web and windows profile) But in Android says that i have to pay

I have the suscription, everything worked well, y reset the phone, downloaded again spotify but when i log into my account it dont bring my songs and dont let me put on the offline mode cause i have to be premium but im suscribed. is the same account...

  • Casual Listener
  • I have the suscription, everything worked well, y reset the phone, downloaded again spotify but when i log into my account it dont bring my songs and dont let me put on the offline mode cause i have ...
  • Peter__
  • Community Legend
  • 414 Views
  • 7 replies
  • 0 likes
  • 414 Views
  • 7 replies
  • 0 likes

Email already in use - but no account exists with that email

Hi I created my account a long time ago with an old email. Now I want to change the email to my gmail but Spotify says that the email is already in use. So when I try to recover my password for that email I got the message that no active account exis...

  • Newbie
  • Hi   I created my account a long time ago with an old email. Now I want to change the email to my gmail but Spotify says that the email is already in use. So when I try to recover my passwor...
  • Peter__
  • Community Legend
  • 4567 Views
  • 1 replies
  • 0 likes
  • Account
  • 4567 Views
  • 1 replies
  • 0 likes

Unable To Pay For Spotify Student Using EE Mobile Phone

I subscribed to Spotify Premium and was able to pay for this using my EE mobile contract phone. I then noticed after the first month that I can sign up for the Student discount. I cancelled my £9.99 a month package and I am now trying to setup the St...

  • Newbie
  • I subscribed to Spotify Premium and was able to pay for this using my EE mobile contract phone. I then noticed after the first month that I can sign up for the Student discount. I cancelled my £9.99 ...
  • Peter__
  • Community Legend
  • 1193 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 1193 Views
  • 1 replies
  • 0 likes

Can't Listening Free Spotify

You announced we can freely listen our list (randomly) with ads but when I login your android app it says Time Left : 0 hours, 0 minutes. I'm from Turkey, what can we do?

  • Regular
  • You announced we can freely listen our list (randomly) with ads but when I login your android app it says Time Left : 0 hours, 0 minutes. I'm from Turkey, what can we do?
  • Peter__
  • Community Legend
  • 833 Views
  • 16 replies
  • 0 likes
  • Free
    Login
    Subscription
  • 833 Views
  • 16 replies
  • 0 likes

No spotify, but still paying.

Hi,Two months ago I deleted my facebook not knowing that my spotify is linked to this facebook account.Now I pay every month 6 euro's but I have no spotify. It's so difficult to contact spotify. So please, anyone? Gr Karlijn

  • Newbie
  • Hi, Two months ago I deleted my facebook not knowing that my spotify is linked to this facebook account. Now I pay every month 6 euro's but I have no spotify. It's so difficult to contact spotify...
  • Joe
  • Community Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Payment Problems

Hey there, I'm using Spotify premium and I have my paypal account linked for payments, well I signed in today and I got an error message on the desktop version of my Spotify application, stating that there was an error withdrawing funds from my Paypa...

  • Casual Listener
  • Hey there, I'm using Spotify premium and I have my paypal account linked for payments, well I signed in today and I got an error message on the desktop version of my Spotify application, stating...
  • nudity
  • Casual Listener
  • 211 Views
  • 3 replies
  • 0 likes
  • 211 Views
  • 3 replies
  • 0 likes

Solved!! MUSIC AVAILABILITY IN LIBRARY MORE APPARENT

Wow, so let me tell ya'll.After I moved cities, I threw away my old computer feeling like carrying around an old desktop from the early 2000s for music would be too much baggage. During this time I tried Spotify for free and god bless it not only had...

goneintotheabyssofcensorhship.JPG goneintotheabyssofcensorhship2.JPG
  • Casual Listener
  • Wow, so let me tell ya'll. After I moved cities, I threw away my old computer feeling like carrying around an old desktop from the early 2000s for music would be too much baggage. During this time I...
  • fefe
  • Casual Listener
  • 327 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
    Unlimited
  • 327 Views
  • 2 replies
  • 0 likes

My Premium Account

Hi, I no longer want to use my Facebook account to use Spotify, how can I move back yo using separate lgin details? thanks

  • Newbie
  • Hi,   I no longer want to use my Facebook account to use Spotify, how can I move back yo using separate lgin details?   thanks  
  • Peter__
  • Community Legend
  • 175 Views
  • 2 replies
  • 0 likes
  • 175 Views
  • 2 replies
  • 0 likes

Payment issues

I have recently moved from USA to Denmark, and I have to update my payment method. - I KNOW that I have to change the country on the top, but after doing so and hitting continue wanting to use my credit card it never lets me go through, I have tried ...

  • Newbie
  • I have recently moved from USA to Denmark, and I have to update my payment method. - I KNOW that I have to change the country on the top, but after doing so and hitting continue wanting to use my cre...
  • Peter__
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Payment

I currently have a spotify Premium account as a student discount but It is chargeing me again £9.99 for the subscrption.

  • Newbie
  • I currently have a spotify Premium account  as a student discount but It is chargeing me again £9.99 for the subscrption.  
  • Peter__
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Advertisement Issues (language and location issues)

So I've been using Spotify ever since it became available in the US. In 2012, I moved from Washington state to the east coast and ever since then, all my adverts had been centred on the west coast and not out here. I thought it was weird, but I wrote...

  • Newbie
  • So I've been using Spotify ever since it became available in the US. In 2012, I moved from Washington state to the east coast and ever since then, all my adverts had been centred on the west coast an...
  • Peter__
  • Community Legend
  • 148 Views
  • 1 replies
  • 0 likes
  • Free
    Other
  • 148 Views
  • 1 replies
  • 0 likes

Removing devices

I just broke up with my girlfriend and she is using my account can I remove her device

  • Newbie
  • I just broke up with my girlfriend and she is using my account can I remove her device
  • Joe
  • Community Legend
  • 457 Views
  • 1 replies
  • 0 likes
  • 457 Views
  • 1 replies
  • 0 likes