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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

285954 Views

529 replies

34 likes

Account
Free
  • 285954 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13599 Views

6 replies

11 likes

Security
  • 13599 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539700 Views

990 replies

114 likes

Account
  • 539700 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129555 Views

74 replies

12 likes

Account
Login
Premium
  • 129555 Views
  • 74 replies
  • 12 likes

Deleted Playlist

Hi, For some reason my account was duplicated, and now I cant find my playlists. Is there a way of recovering them? Thanks

Visitor

Hi,  For some reason my account was duplicated, and now I cant find my playlists. Is there a way of recovering them? Thanks

Joe

Community Legend

378 Views

9 replies

1 likes

  • 378 Views
  • 9 replies
  • 1 likes

add iphone app

how do I add spotifhy to iphone?

Newbie

how do I add spotifhy to iphone?

Peter__

Community Legend

263 Views

2 replies

0 likes

  • 263 Views
  • 2 replies
  • 0 likes

Spotify has lost my password credentials.

Hi there. I'm very upset that I first don't have an actual phone number to call. I understand your company is trying to get with the future of emails and twitter, but when people are stressed they usually don't have the patience to go through hoops o...

Visitor

Hi there. I'm very upset that I first don't have an actual phone number to call. I understand your company is trying to get with the future of emails and twitter, but when people are stressed they us...

Peter__

Community Legend

204 Views

1 replies

0 likes

  • 204 Views
  • 1 replies
  • 0 likes

my account

I want to close my account please

Newbie

I want to close my account please

Joe

Community Legend

188 Views

1 replies

0 likes

Unlimited
  • 188 Views
  • 1 replies
  • 0 likes

Friend accidentally link her spotify account with my facebook accoun. Playlist all gone.

My daughter got her own spotify account and everything has been fine up until the point where she logged me out of Spotify on my Android phone and logged in under her own account. I logged her out and logged back in with my account (using the Faceboo...

Newbie

My daughter got her own spotify account and everything has been fine up until the point where she logged me out of Spotify on my Android phone and logged in under her own account.   I logged...

Peter__

Community Legend

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Delete

Please delete my account!

Casual Listener

Please delete my account!

Peter__

Community Legend

248 Views

3 replies

0 likes

  • 248 Views
  • 3 replies
  • 0 likes

Problems with Paypal account with credit card, on renewal

Hi everyone, each month Spotify notify me problems with the automatic payment. I've chosen Paypal as payment method; my Paypal account is verified, it's associated to a valid credit card (with enough money), and it's the same that I used when I start...

Regular

Hi everyone, each month Spotify notify me problems with the automatic payment. I've chosen Paypal as payment method; my Paypal account is verified, it's associated to a valid credit card (with enou...

eleftrik

Regular

316 Views

3 replies

0 likes

Premium
Subscription
  • 316 Views
  • 3 replies
  • 0 likes

My lost acount

I had an account called spotifypotify and both lost password email to register it as the account several times and you have contacted me ye have not answered, support is very important that account has more than 600 leading

Visitor

I had an account called spotifypotify and both lost password email to register it as the account several times and you have contacted me ye have not answered, support is very important that account h...

user-removed

Not applicable

423 Views

6 replies

0 likes

  • 423 Views
  • 6 replies
  • 0 likes

boku problems

I got an e - mail this morning that boku was pulling it's subscription for AT&T customers ... why is this?

Newbie

I got an e - mail this morning that boku was pulling it's subscription for AT&T customers ... why is this?

pimpinhockey

Newbie

882 Views

10 replies

1 likes

Premium
  • 882 Views
  • 10 replies
  • 1 likes

Randomly Billed

Hello, I have a spotify account with a trial to my Credit Card. I now recieved a message from PayPal sayign that I got charged 10 euros from my BANK not Credit Card but BANK while my subscription is still active and I have it all canceled. I chargedb...

Casual Listener

Hello,   I have a spotify account with a trial to my Credit Card. I now recieved a message from PayPal sayign that I got charged 10 euros from my BANK not Credit Card but BANK while my subsc...

Joe

Community Legend

293 Views

2 replies

1 likes

Account
Premium
Subscription
  • 293 Views
  • 2 replies
  • 1 likes

Paying for Premium but not getting it.

I upgraded to premium few months back and everything was good. One day I logged in. Don't remeber how, if I logged in with Facebook or something, I almost never had to log in. Spotify use to remember me. Anyway, when I logged in all my playlists were...

Newbie

  I upgraded to premium few months back and everything was good. One day I logged in. Don't remeber how, if I logged in with Facebook or something, I almost never had to log in. Spotify use to...

Taylor

Community Legend

170 Views

1 replies

0 likes

  • 170 Views
  • 1 replies
  • 0 likes

Premium, but apps say not

Hi, I activated the Spotify service of T-Mobile Germany, Spotify page says Premium but iPad, iPhone and Mac apps do not recognize this. I tried everything that was suggested (logging out, re-installing etc.), nothing works. Could you please check my ...

Casual Listener

Hi, I activated the Spotify service of T-Mobile Germany, Spotify page says Premium but iPad, iPhone and Mac apps do not recognize this. I tried everything that was suggested (logging out, re-instal...

meahtenoha

Spotify

365 Views

5 replies

0 likes

  • 365 Views
  • 5 replies
  • 0 likes

Solved!! Premium using supported payment option (Visa) seeing ads on login

Hi, I just started noticing ads recently evert time I log in. The current one is to "Bruno Mars: Moonshine Jungle Tour" and there is a red button "Get Tickets Now". It takes up over half the screen and I don't know who Bruno Mars is and I am not inte...

Regular

Hi, I just started noticing ads recently evert time I log in. The current one is to "Bruno Mars: Moonshine Jungle Tour" and there is a red button "Get Tickets Now". It takes up over half the screen a...

RodB

Regular

699 Views

9 replies

0 likes

  • 699 Views
  • 9 replies
  • 0 likes

Payment Method - No Credit Card

Hello. I am new to spotify.com and I have to admit it. I ADORE YOU GUYS! I am planning on getting a paid subscription but I do not have any credid cards. Is there any other way to pay? Paysafe cards? Bank Deposit? Anything? Please let me know. Thanks...

Visitor

Hello.   I am new to spotify.com and I have to admit it. I ADORE YOU GUYS! I am planning on getting a paid subscription but I do not have any credid cards. Is there any other way to pay? Pay...

Peter__

Community Legend

333 Views

3 replies

0 likes

Account
Premium
  • 333 Views
  • 3 replies
  • 0 likes

Deux lecteur - Pour un compte ?

Et salut à tous, J'aimerai savoir en payant biensur, si mon compte pouvais être utilisé par deux appareils, à savoir mon Mac et mon iPhone. Quand je vais courir ma copine écoutes la musique sur mon Mac, du coups cela coupe ma musique sur mon téléphon...

Casual Listener

Et salut à tous,    J'aimerai savoir en payant biensur, si mon compte pouvais être utilisé par deux appareils, à savoir mon Mac et mon iPhone. Quand je vais courir ma copine écoutes la ...

MiisterNarsik

Casual Listener

382 Views

2 replies

0 likes

  • 382 Views
  • 2 replies
  • 0 likes

Paying double = getting one account working for 2 people?

Hi. First of all: I love spotify. And it worked great when I lived alone. BUT: Hubby and I share most of our music favorites. We both have spotify premium accounts, but it would be just great to merge them into one, as most of our playlists are share...

Newbie

Hi. First of all: I love spotify. And it worked great when I lived alone.   BUT: Hubby and I share most of our music favorites. We both have spotify premium accounts, but it would be just ...

Peter__

Community Legend

198 Views

1 replies

0 likes

Account
Premium
  • 198 Views
  • 1 replies
  • 0 likes

Premium account Phone vs Desktop

Hi, I subsribed to premium on my phone and it works fine. But my desktop program still thinks my account is a trial and I get the ad's etc. I have logged out etc. Any ideas? Thanks, Bryce

Newbie

Hi,   I subsribed to premium on my phone and it works fine.  But my desktop program still thinks my account is a trial and I get the ad's etc.   I have logged out etc.  ...

Peter__

Community Legend

160 Views

1 replies

0 likes

Premium
  • 160 Views
  • 1 replies
  • 0 likes

Why is there no phone # posted to cancel this service. Why are they charging me if I don't us it

I want my money back, because I never used the service. I don't like how you'll do business and don't wish to be apart of this company. I want my money back ASAP

Casual Listener

I want my money back, because I never used the service. I don't like how you'll do business and don't wish to be apart of this company. I want my money back ASAP

Jamie

Spotify Legend

207 Views

2 replies

0 likes

  • 207 Views
  • 2 replies
  • 0 likes

Gift Card Issues

Got spotify premium, now got a years worth of Premium in advance as a gift. How do I do now?

Casual Listener

Got spotify premium, now got a years worth of Premium in advance as a gift. How do I do now?

Minna1

Casual Listener

250 Views

2 replies

0 likes

  • 250 Views
  • 2 replies
  • 0 likes