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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83203 Views

29 replies

0 likes

  • 83203 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104122 Views

10 replies

3 likes

Account
Login
  • 104122 Views
  • 10 replies
  • 3 likes

Deleted Facebook and now can't use Spotify

I used to have Spotify premium and I signed up for it through Fb. But when I completely deleted ( not just deactivated it) I guess it made me unable to use my premium account. I'm still paying for Spotify each month. And would like to be able to use ...

Visitor

I used to have Spotify premium and I signed up for it through Fb. But when I completely deleted ( not just deactivated it) I guess it made me unable to use my premium account. I'm still paying for Sp...

user-removed

Not applicable

519 Views

5 replies

0 likes

Subscription
  • 519 Views
  • 5 replies
  • 0 likes

American Express Prepaid Card

I have an American Express prepaid Gift card that isn't being accepted, and followed the instructions on a previous post to email the company, and after getting a reply from the address no-reply@spotify.com, which the instructions told me to reply on...

Casual Listener

I have an American Express prepaid Gift card that isn't being accepted, and followed the instructions on a previous post to email the company, and after getting a reply from the address no-reply@spot...

Broydon

Casual Listener

1439 Views

7 replies

0 likes

  • 1439 Views
  • 7 replies
  • 0 likes

aiuto ????

aiuto ..avevo un account libero sul mio pc ora dopo un aggiornamento mi da il servizio a pagamento come faccio a tornare indietro con account libero?

Newbie

aiuto ..avevo un account libero sul mio pc ora dopo un aggiornamento mi da il servizio a pagamento come faccio a tornare indietro con account libero?

Sam

Spotify

387 Views

1 replies

0 likes

Free
  • 387 Views
  • 1 replies
  • 0 likes

Moved to another Country - no answer from customer service

Hello together, i would like to change my country from USA to Germany but no solution in working. I also tried to contact the customer service via email and i also got a case number but i didnt get any answer from them. So it would be great if anybod...

Newbie

Hello together,   i would like to change my country from USA to Germany but no solution in working. I also tried to contact the customer service via email and i also got a case number but ...

Sam

Spotify

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

HELP! I have 2 accounts that links to Facebook!!

Hi, I have been using Spotify lately and I purchased the Spotify Premium on 5th Nov 2013. However 4 days ago, I was logged out of my Spotify account and once I sign in back using my FB, they asked me for my Spotify username and password. So I keyed i...

Regular

Hi, I have been using Spotify lately and I purchased the Spotify Premium on 5th Nov 2013. However 4 days ago, I was logged out of my Spotify account and once I sign in back using my FB, they ask...

annann91

Regular

2043 Views

9 replies

0 likes

Account
Login
Premium
  • 2043 Views
  • 9 replies
  • 0 likes

Free Premium Trial Ad

Hey guys! I've been hearing an ad on spotfiy lately: if you refer a friend to get a 30 day free trial you will get a 30-day as well. How does this work? When I click on the banner the only thing that happens is that it brings up is this. I asked my f...

Newbie

Hey guys! I've been hearing an ad on spotfiy lately: if you refer a friend to get a 30 day free trial you will get a 30-day as well.   How does this work? When I click on the banner the only...

Peter__

Community Legend

1076 Views

1 replies

0 likes

Account
Premium
  • 1076 Views
  • 1 replies
  • 0 likes

Please help me change my username from my real name to my companies name.

I want to change my username from my real name to my companies name....In the same way NME has NME selected. How do I do this? Many thanks in advance. Gary.

Newbie

I want to change my username from my real name to my companies name....In the same way NME has NME selected. How do I do this?   Many thanks in advance. Gary.

Peter__

Community Legend

748 Views

1 replies

0 likes

  • 748 Views
  • 1 replies
  • 0 likes

Deleted playlist

I accidentally deleted my playlist "soak it up". Can someone help me retrieve it?

Casual Listener

I accidentally deleted my playlist "soak it up". Can someone help me retrieve it?

Peter__

Community Legend

334 Views

2 replies

0 likes

Other
  • 334 Views
  • 2 replies
  • 0 likes

Can't change my country!

Hey, I need help with this issues that I have been having for the past month now. I can't seem to change my country settings, and it is stuck on USA but I live in Australia.... I have tried everything but I really don't want to pay to change it. Is t...

Newbie

Hey, I need help with this issues that I have been having for the past month now. I can't seem to change my country settings, and it is stuck on USA but I live in Australia.... I have tried ...

Peter__

Community Legend

748 Views

2 replies

0 likes

  • 748 Views
  • 2 replies
  • 0 likes

Unable to reset password/Billing issues

Hello. I have recieved a bill for a yearly subscription on my spotify account, but i have NEVER agreed to that. I have been using the normal monthly subscription until now. When i went in and checked my subscription it is as i left it at a monthly su...

Casual Listener

Hello.   I have recieved a bill for a yearly subscription on my spotify account, but i have NEVER agreed to that.   I have been using the normal monthly subscription until now. Wh...

Peter__

Community Legend

546 Views

4 replies

0 likes

  • 546 Views
  • 4 replies
  • 0 likes

Spotify account got chnage to wrong account

I use my spotify account (using facebook) on my friends phone and after she logged in using her normal spotify account they seemed to get synced and i could not log in to my old account. So after i followed the instructions for when a account is sync...

Casual Listener

I use my spotify account (using facebook) on my friends phone and after she logged in using her normal spotify account they seemed to get synced and i could not log in to my old account. So after i f...

Peter__

Community Legend

432 Views

4 replies

0 likes

  • 432 Views
  • 4 replies
  • 0 likes

New computer, now phone and pc not in sync

My computer was recently re-imaged, and I'm guessing that messed up something with my account. I downloaded the Spotify app on my pc, but when I login, none of my playlists exist. It looks like a new account (compared to Spotify on my Android phone)....

Newbie

My computer was recently re-imaged, and I'm guessing that messed up something with my account.  I downloaded the Spotify app on my pc, but when I login, none of my playlists exist.  It look...

Peter__

Community Legend

580 Views

2 replies

0 likes

  • 580 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Unlimited as a gift

Casual Listener

<seriously - I just want to buy a years worth of "unlimited" for my girlfriend. But it does not seem possible - first I'm told gift cards are not available in my country (US). OK - wth?   ...

Sam

Spotify

649 Views

3 replies

0 likes

Account
  • 649 Views
  • 3 replies
  • 0 likes

Paypal premium

Paid for premium with paypal, money was charged couple of hours back still says on my spotify "you exceeded your 10 hour limit, blablabla" . !?

Casual Listener

Paid for premium with paypal, money was charged couple of hours back still says on my spotify "you exceeded your 10 hour limit, blablabla" . !?

Sam

Spotify

1190 Views

8 replies

0 likes

  • 1190 Views
  • 8 replies
  • 0 likes

just bought 1 month of premium, but cant listen to music (you've exceeded your 10h time limit.) #bug

heyhey just bougt 1 month but cant listen to any music! it says spotify premium at the spotify status, but still buggy! please help me the purchase was completed but no premium! Lars

Newbie

heyhey   just bougt 1 month but cant listen to any music! it says spotify premium at the spotify status, but still buggy!   please help me the purchase was completed but no premium!...

Sam

Spotify

435 Views

3 replies

0 likes

Subscription
  • 435 Views
  • 3 replies
  • 0 likes

Delete Account

I want to delete my account I added the .del to it but it did not delete it PLEASE DELETE IT IMMEDIATELY!<br>

Newbie

I want to delete my account I added the .del to it but it did not delete it PLEASE DELETE IT IMMEDIATELY!&lt;br&gt;

Peter__

Community Legend

350 Views

1 replies

0 likes

Account
  • 350 Views
  • 1 replies
  • 0 likes

I purchased spotify premium, but it isn't working

I purchased Spotify Premium earlier on today but it hasn't updated on Spotify? It came up with "You are now using Premium" at the top but then said I had used my 10 hour limit and won't let me play any songs? Any help appreciated!

Newbie

I purchased Spotify Premium earlier on today but it hasn't updated on Spotify? It came up with "You are now using Premium" at the top but then said I had used my 10 hour limit and won't let me play a...

Sam

Spotify

461 Views

2 replies

0 likes

Account
Premium
  • 461 Views
  • 2 replies
  • 0 likes

Why is it impossible to change your password?

I have tried over and over to change my password so I could either change my payment method or cancel. It is impossible to change it because you ask for the password that I have forgotten which is ridiculous. All this trouble and I'm ready to say the...

Newbie

I have tried over and over to change my password so I could either change my payment method or cancel. It is impossible to change it because you ask for the password that I have forgotten which is ri...

Christoffer

Community Legend

1095 Views

7 replies

1 likes

  • 1095 Views
  • 7 replies
  • 1 likes

It says my account is used some place Else? Why????

"Spotify has been pausen because your account is being used somewhere Else"

Newbie

"Spotify has been pausen because your account is being used somewhere Else"

Peter__

Community Legend

537 Views

3 replies

0 likes

  • 537 Views
  • 3 replies
  • 0 likes

Solved!! Premium trial, 10hr limit still up?

So, I reached my 10hr limit, entered my card details for Premium trial as I'm thinking about switching to premium. Everything went through, my account says premium, my reciept is fine, it says Premium at the top of the program. Every time I try to pl...

Newbie

So, I reached my 10hr limit, entered my card details for Premium trial as I'm thinking about switching to premium.   Everything went through, my account says premium, my reciept is fine, it ...

Peter__

Community Legend

640 Views

4 replies

0 likes

  • 640 Views
  • 4 replies
  • 0 likes