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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9004 Views
  • 1 replies
  • 9 likes
  • Security
  • 9004 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481488 Views
  • 979 replies
  • 111 likes
  • Account
  • 481488 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210805 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210805 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120844 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120844 Views
  • 72 replies
  • 12 likes

Facebook and Spotify: User attachment

Hi, I use Spotify via Facebook and I'm not able to log in with my user anymore. I logged in as always with my Facebook email, and all my songs/playlist/starred/everything were not there anymore. Later I've realized that my user number has changed. Wh...

  • Casual Listener
  • Hi, I use Spotify via Facebook and I'm not able to log in with my user anymore.    I logged in as always with my Facebook email, and all my songs/playlist/starred/everything were not th...
  • Maurix
  • Casual Listener
  • 484 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 484 Views
  • 3 replies
  • 0 likes

Would like to delete an old Spotify Account

Issue: I have an old spotify account that I would like to delete. I'm in a kind of loop. The account was connected with Facebook, which I had deleted. Issue 1: Spotify will only let me login with Facebook. Issue 2: I would log in with the Spotify use...

  • Casual Listener
  • Issue: I have an old spotify account that I would like to delete. I'm in a kind of loop. The account was connected with Facebook, which I had deleted. &nbsp...
  • polygon
  • Casual Listener
  • 318 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 318 Views
  • 2 replies
  • 0 likes

Redeem code doesn't work "Oops! Something went wrong, please try again or check out our help area"

Hi, I bought a Spotify premium/unlimited/download card yesterday from an "ica" (store in sweden). I tried to write the code on the backside of the card in "www.spotify.com/redeem" but it always says "Oops! Something went wrong, please try again or ch...

  • Casual Listener
  • Hi, I bought a Spotify premium/unlimited/download card yesterday from an "ica" (store in sweden). I tried to write the code on the backside of the card in "www.spotify.com/redeem" but it always says ...
  • Peter__
  • Community Legend
  • 7584 Views
  • 22 replies
  • 0 likes
  • 7584 Views
  • 22 replies
  • 0 likes

Spotify Premium Code to Spotify Unlimited/Downloads

Hello!I have received a Spotify Premium Code as a gift and I was wondering if it is possible to use this for Spotify Unlimited or Spotify Downloads instead. If this is possible, how do I do it?Thank you.

  • Casual Listener
  • Hello! I have received a Spotify Premium Code as a gift and I was wondering if it is possible to use this for Spotify Unlimited or Spotify Downloads instead. If this is possible, how do I do it? ...
  • Peter__
  • Community Legend
  • 1275 Views
  • 7 replies
  • 0 likes
  • 1275 Views
  • 7 replies
  • 0 likes

Spotify Aboard

I had gone on vacation to south america and had spotify on my ipod. i recently came back and got an iphone for my birthday and when i was using spotify it stopped working and logged me out. when i tried logging back in.it says "you can only use Spoti...

  • Newbie
  • I had gone on vacation to south america and had spotify on my ipod. i recently came back and got an iphone for my birthday and when i was using spotify it stopped working and logged me out. when i t...
  • Peter__
  • Community Legend
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Log out everywhere!!

Please log all systems out of my account as it is being used by other prople. i have changed my password.

  • Casual Listener
  • Please log all systems out of my account as it is being used by other prople. i have changed my password.
  • Peter__
  • Community Legend
  • 651 Views
  • 1 replies
  • 1 likes
  • 651 Views
  • 1 replies
  • 1 likes

Still Being Charged after Cancellation

Hi, Last month (before the New Year), I cancelled my subscription to Spotify Premium. When I woke up this morning, I'd been charged £9.99 and am, apparently, still a Premium member. All I want is my money back and to no longer be a Premium user as I ...

  • Newbie
  • Hi, Last month (before the New Year), I cancelled my subscription to Spotify Premium. When I woke up this morning, I'd been charged £9.99 and am, apparently, still a Premium member. All I want is m...
  • Joe
  • Community Legend
  • 217 Views
  • 2 replies
  • 0 likes
  • 217 Views
  • 2 replies
  • 0 likes

Someone has hacked my spotify premium account. Help!

I cannot log in online, and the app on my iPhone isn't working. How do I get my account back?!?!

  • Newbie
  • I cannot log in online, and the app on my iPhone isn't working. How do I get my account back?!?!
  • dinomight
  • Spotify Star
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Trouble connecting with a facebook friend on spotify

I am connected to Spotify via facebook, with sharing limited to friends. My girlfriend is connected to spotify via facebook, with sharing limited to just me. And we can't find each other and connect! Anyone know how to fix this??

  • Casual Listener
  • I am connected to Spotify via facebook, with sharing limited to friends. My girlfriend is connected to spotify via facebook, with sharing limited to just me. And we can't find each other and connect!...
  • Joe
  • Community Legend
  • 221 Views
  • 3 replies
  • 0 likes
  • 221 Views
  • 3 replies
  • 0 likes

Solved!! Change account profile

Hi guy, I just need if to know if I can transform my actual Premium account on my fb account in a simply stand alone Spotify account. At start I tried spotify by accessing my fb log, after that I've buyed premium but now I prefer to separate the two ...

  • Regular
  • Hi guy, I just need if to know if I can transform my actual Premium account on my fb account in a simply stand alone Spotify account. At start I tried spotify by accessing my fb log, after that I...
  • Peter__
  • Community Legend
  • 582 Views
  • 4 replies
  • 0 likes
  • 582 Views
  • 4 replies
  • 0 likes

Reset my devices

Hi I think I might have tried to sync more than 3 devices and now my iPod wont download anymore tracks. Please can you reset so I can download again?

  • Casual Listener
  • Hi I think I might have tried to sync more than 3 devices and now my iPod wont download anymore tracks. Please can you reset so I can download again?
  • Peter__
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • Premium
  • 204 Views
  • 1 replies
  • 0 likes

foreign transaction fee

i bough a Spotify gfit card US online version and my credit card viewed the Spotify charge as a foreign transaction from London and they charged a "foreign transaction fee". (I also have a monthly premium spotify account and my credit card doesn't ch...

  • Casual Listener
  • i bough a Spotify gfit card US online version and my credit card viewed the Spotify charge as a foreign transaction from London and they charged a "foreign transaction fee".    (I also ...
  • Peter__
  • Community Legend
  • 1789 Views
  • 3 replies
  • 0 likes
  • 1789 Views
  • 3 replies
  • 0 likes

Solved!! cannot login anymore

When I try to login using my facebook email and password, it says my email/password is invalid. This just started happening yesterday. I don't know if this is related to me continuing my spotify premium account for the 30 day trial, since this also h...

  • Visitor
  • When I try to login using my facebook email and password, it says my email/password is invalid. This just started happening yesterday. I don't know if this is related to me continuing my spotify prem...
  • Paramed1976
  • Casual Listener
  • 2557 Views
  • 35 replies
  • 0 likes
  • 2557 Views
  • 35 replies
  • 0 likes

Problem with mobile premium

HiI have upgraded to premium, my iPad version is great, however iPhone version won't let me play individual songs as it says I should be able too? Also I may be thick here, but after upgrading should I be able to play playlists without the shuffle? A...

  • Newbie
  • Hi I have upgraded to premium, my iPad version is great, however iPhone version won't let me play individual songs as it says I should be able too? Also I may be thick here, but after upgrading sh...
  • Peter__
  • Community Legend
  • 462 Views
  • 1 replies
  • 0 likes
  • 462 Views
  • 1 replies
  • 0 likes

Solved!! What % of tracks on Spotify are streamed at 320kbps?

Hi, Do we know (or can Spotify confirm!) how many tracks online are indeed streamable at 320kbps? Is there a way of seeing the stream quality within the Spotify Application? Cheers, Mick

  • Casual Listener
  • Hi, Do we know (or can Spotify confirm!) how many tracks online are indeed streamable at 320kbps? Is there a way of seeing the stream quality within the Spotify Application? Cheers, Mick
  • Peter__
  • Community Legend
  • 18447 Views
  • 8 replies
  • 0 likes
  • 18447 Views
  • 8 replies
  • 0 likes

Solved!! Can't log into the right account

I've had a Spotify account for over a year now and love to use it. My mom liked the idea of Spotify Premium so made her own account and used the free trial. Since I wanted to use Spotify on my phone I logged into her account on my phone. MY account w...

  • Newbie
  • I've had a Spotify account for over a year now and love to use it. My mom liked the idea of Spotify Premium so made her own account and used the free trial. Since I wanted to use Spotify on my phone ...
  • Peter__
  • Community Legend
  • 1180 Views
  • 3 replies
  • 0 likes
  • Account
    disappear
    Facebook
    Help
  • 1180 Views
  • 3 replies
  • 0 likes

What the heck. End of Premium and after SECOND upgrade, no music.

I use Spotify on my phone at work, where I don't have an internet connection. I signed up for the free trial and spotify premium so that I could listen to music while sitting at my desk job. Today I log in, and suddenly no Spotify premium (even thoug...

  • Newbie
  • I use Spotify on my phone at work, where I don't have an internet connection. I signed up for the free trial and spotify premium so that I could listen to music while sitting at my desk job. Today I ...
  • Peter__
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Limit on song plays?

Recently upgraded to premium but some of the songs that became unavailable whilst using free are still not accessible.. Main reason I upgraded was so I could listen to these.. Don't feel IM getting the service I'm paying for at the minute. Frustratin...

  • Casual Listener
  • Recently upgraded to premium but some of the songs that became unavailable whilst using free are still not accessible.. Main reason I upgraded was so I could listen to these.. Don't feel IM getting t...
  • Peter__
  • Community Legend
  • 347 Views
  • 5 replies
  • 0 likes
  • 347 Views
  • 5 replies
  • 0 likes

Spotify not registering my premium states

I've tried to play from my spotify premium account through Sonos this evening but have been asked to 're-authorise spotify account' to allow me to play through Sonos. Having logged into Spotify, my account doesn't recognise that I have Premium but sa...

  • Newbie
  • I've tried to play from my spotify premium account through Sonos this evening but have been asked to 're-authorise spotify account' to allow me to play through Sonos. Having logged into Spotify, my a...
  • Peter__
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes