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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83212 Views

29 replies

0 likes

  • 83212 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104137 Views

10 replies

3 likes

Account
Login
  • 104137 Views
  • 10 replies
  • 3 likes

0 Minutes

Hi, I just updated Spotify this morning to find that when it came back on after retsarting itself the minutes bar was there and it only had 3 mins on it which since depleted to zero. I was quite happy with the adverts why has this changed is it a mis...

Casual Listener

Hi,   I just updated Spotify this morning to find that when it came back on after retsarting itself the minutes bar was there and it only had 3 mins on it which since depleted to zero. &nb...

mr_rubbish84

Casual Listener

827 Views

4 replies

0 likes

  • 827 Views
  • 4 replies
  • 0 likes

Subscription help

I downloaded the Spotify app on my phone the other day with the 48 hour trial. After deciding I like it, I decided to upgrade to the $10/mo premium plan. It works on my desktop however on my phone it's still saying "9 hours remaining of your trial". ...

Casual Listener

I downloaded the Spotify app on my phone the other day with the 48 hour trial. After deciding I like it, I decided to upgrade to the $10/mo premium plan. It works on my desktop however on my phone it...

Peter__

Community Legend

703 Views

6 replies

0 likes

  • 703 Views
  • 6 replies
  • 0 likes

Solved!! Why is my account disabled

Hello, I had to create this dummy account as I'm not getting any response from support, which is very strange. A few days ago I had an issue with my regular account that was resolved fairly quickly. For some reason my account was disabled the next da...

Regular

Hello,   I had to create this dummy account as I'm not getting any response from support, which is very strange.   A few days ago I had an issue with my regular account that was res...

Peter__

Community Legend

2340 Views

11 replies

1 likes

Account
Premium
  • 2340 Views
  • 11 replies
  • 1 likes

Charged Twice for 3 straight months

I have been charged $9.99 twice in September, October, and November and the subscription page says my next payment is December. How do I fix this and get a refund for the additional charges?

Newbie

I have been charged $9.99 twice in September, October, and November and the subscription page says my next payment is December. How do I fix this and get a refund for the additional charges?

Josh

Community Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Solved!! change display name to facebook name

Hi, I have subcribed to spotify using a username. I have have since linked it to my Facebook page. However my display name still shows my original username. Is there a way to change it to my Facebook name? Please advise. Thanks!

Casual Listener

Hi,   I have subcribed to spotify using a username.    I have have since linked it to my Facebook page. However my display name still shows my original username. Is there a way...

partlycloudy123

Casual Listener

17776 Views

3 replies

0 likes

  • 17776 Views
  • 3 replies
  • 0 likes

Twitter

Can someone help me because I can't Login to my twitter account and I am not receiving my Reset code. Its really annoying please help

Newbie

Can someone help me because I can't Login to my twitter account and I am not receiving my Reset code. Its really annoying please help

Peter__

Community Legend

517 Views

1 replies

0 likes

Login
  • 517 Views
  • 1 replies
  • 0 likes

Solved!! Facebook changed my username?

Hi. Just while ago Facebook (apparently) changed my Spotify username to my wifes Facebook name and also added my wifes picture to my Spotify account. How the hell is this possible??? Spotify even tells me that it is impossible to change the username....

Casual Listener

Hi.   Just while ago Facebook (apparently) changed my Spotify username to my wifes Facebook name and also added my wifes picture to my Spotify account. How the hell is this possible??? Spoti...

mikael7x

Casual Listener

1154 Views

6 replies

0 likes

  • 1154 Views
  • 6 replies
  • 0 likes

Similar Artists section

Hi, i've got a question. My band wrongside is listed in spotify. But there's no Section "Info" and no section "Similar artists" when our profile is displayed. Is there a possibility to edit these sections by myself? It would be great if someone e.g. ...

Casual Listener

Hi,   i've got a question. My band wrongside is listed in spotify. But there's no Section "Info" and no section "Similar artists" when our profile is displayed. Is there a possibility to edi...

Peter__

Community Legend

383 Views

3 replies

0 likes

Premium
  • 383 Views
  • 3 replies
  • 0 likes

Gift Card Issues

Hello, I've tried to enter my visa giftcard four times now for a new subscription for Premium but it is saying that it is invalid. Please help!!

Newbie

Hello, I've tried to enter my visa giftcard four times now for a new subscription for Premium but it is saying that it is invalid. Please help!!

Peter__

Community Legend

366 Views

1 replies

0 likes

Subscription
  • 366 Views
  • 1 replies
  • 0 likes

I have suddenly on mobile device a non premium account but with all my playlists intact.

I´m not sure if my Iphone updated the spotify app, but suddenly I was forced to log in again and choosed login with facebook. I found out that my playlists were intact but it said that i had 48 hours of free trial left. Since I have an Premium accoun...

Newbie

I´m not sure if my Iphone updated the spotify app, but suddenly I was forced to log in again and choosed login with facebook. I found out that my playlists were intact but it said that i had 48 hours...

Peter__

Community Legend

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

delete my account

I cannot find the form to delete my subscription, please help I never use it anymore and don't wanna pay for it another month

Newbie

I cannot find the form to delete my subscription, please help I never use it anymore and don't wanna pay for it another month

Peter__

Community Legend

431 Views

2 replies

0 likes

  • 431 Views
  • 2 replies
  • 0 likes

Change password > Another account is already registered...

Trying to change password on my account. Will not go through, with error message : ""Another account is already registered with this email address". Huh??? Please assist!

Casual Listener

Trying to change password on my account.  Will not go through, with error message : ""Another account is already registered with this email address".  Huh???  Please assist!

Peter__

Community Legend

801 Views

2 replies

0 likes

Login
  • 801 Views
  • 2 replies
  • 0 likes

Lost Card

I lost my debit card that my spotify payment was taken from. Spotify tried to take the subscription from that card once I had stopped it at the bank. I now have a new card and have ammeded the payment details on my spotify account - will Spotify try ...

Casual Listener

I lost my debit card that my spotify payment was taken from. Spotify tried to take the subscription from that card once I had stopped it at the bank.   I now have a new card and have ammeded...

Peter__

Community Legend

771 Views

2 replies

0 likes

Account
  • 771 Views
  • 2 replies
  • 0 likes

Iphone, gift card stopped working

My sons Spotify Premium, installed with a 3 month gift card, stopped working after 2 days. He now gets the Message that he can just listen to Spotify Premium on his computer (desktop). What has happend ?

Newbie

My sons Spotify Premium, installed with a 3 month gift card, stopped working after 2 days. He now gets the Message that he can just listen to Spotify Premium on his computer (desktop). What has happ...

Joe

Community Legend

290 Views

2 replies

0 likes

  • 290 Views
  • 2 replies
  • 0 likes

stop

How do I stop the change for come in again

Visitor

How do I stop the change for come in again

Christoffer

Community Legend

265 Views

1 replies

0 likes

  • 265 Views
  • 1 replies
  • 0 likes

Solved!! I'm being billed twice, at two different times of the month.

I'm being billed twice, at two different times of the month. Once for Premium Service and Once for non-premium (4.99) service. I only should be getting billed once for Premium. I only have one Spotify account as far as I know, so I have no way to fig...

Newbie

I'm being billed twice, at two different times of the month. Once for Premium Service and Once for non-premium (4.99) service.   I only should be getting billed once for Premium. I only have...

Peter__

Community Legend

932 Views

1 replies

0 likes

  • 932 Views
  • 1 replies
  • 0 likes

Remove Playlist ??

I suddenly got someone`s top tracks list in my playlist. I cant remove it, every time i try 5 of it adds. I dont follow this person and wonder why i have their top track list in my playlist. And one more thing, i dont have a friend button, to find fr...

Casual Listener

I suddenly got someone`s top tracks list in my playlist. I cant remove it, every time i try 5 of it adds.  I dont follow this person and wonder why i have their top track list in my playlist. An...

Peter__

Community Legend

467 Views

5 replies

0 likes

Premium
  • 467 Views
  • 5 replies
  • 0 likes

your IP address does not match with the country you have set in your profile

Hi together, anyone here who might help? I moved from germany to switzerland two weeks ago. today the mnssage popped up "your IP address does not match with the country you have set in your profile" so I changed it into Switzerlamnd. but still, my sp...

Newbie

Hi together, anyone here who might help?   I moved from germany to switzerland two weeks ago. today the mnssage popped up "your IP address does not match with the country you have set in you...

Peter__

Community Legend

1990 Views

1 replies

0 likes

  • 1990 Views
  • 1 replies
  • 0 likes

Premium Spotify and playlists dissappeared!

Hello,.Five days ago I had to reset my facebook password (since I had forgotten it)After that,,, as logging in to Spotify something strange happened.All my playlists had dissapeared.Also my premium spotify account dissapeared and now I only have a fr...

Newbie

Hello,. Five days ago I had to reset my facebook password (since I had forgotten it) After that,,, as logging in to Spotify something strange happened. All my playlists had dissapeared. Also ...

Peter__

Community Legend

277 Views

1 replies

0 likes

Premium
  • 277 Views
  • 1 replies
  • 0 likes