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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • maryjane0_0
  • Visitor
  • 397843 Views
  • 947 replies
  • 107 likes
  • Account
  • 397843 Views
  • 947 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171117 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171117 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98999 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98999 Views
  • 68 replies
  • 10 likes

Public playlists not searchable

Hi I have been on spotify for a month now and none of my playlists are showing on a public search. (yes they are set to be public!). I am a premium user and have a separate account linked to my facebook on my mac desktop - but neither account reveal ...

  • Regular
  • Hi   I have been on spotify for a month now and none of my playlists are showing on a public search. (yes they are set to be public!).    I am a premium user and have a s...
  • 298 Views
  • 0 replies
  • 0 likes
  • Premium
    Unlimited
  • 298 Views
  • 0 replies
  • 0 likes

Solved!! Email with free 30 day trial - link wont work

I received an email with a link to click on to access a 30 day unlimited trial. I was unlimited but cancelled my membership. However, the link wont work. It doesn't seem to have anything attached to it. Anyone know how I can access the free trial?

  • Newbie
  • I received an email with a link to click on to access a 30 day unlimited trial.  I was unlimited but cancelled my membership.  However, the link wont work.  It doesn't seem to have any...
  • Peter__
  • Community Legend
  • 454 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Unlimited
  • 454 Views
  • 3 replies
  • 0 likes

Spotify payment error with paypal

Sorry for my english im spanish. I created my spotify account, I chose the option of 30 days free but when I accept my paypal account puts me spotify website with the following error: Sorry, we couldn't process your order. Please review our Payment F...

  • Casual Listener
  • Sorry for my english im spanish.   I created my spotify account, I chose the option of 30 days free but when I accept my paypal account puts me spotify website with the following error: ...
  • bolt9k
  • Casual Listener
  • 1180 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 1180 Views
  • 4 replies
  • 0 likes

Help - Missing Account ( Follower, Playlists ... )

Hello , I had an "original" Spotify Account (with Follower , Many Playlists ... ) . Then , I created another Profile just for offline listening etc. I linked my offline Profile with Facebook by mistake. Now, my original Account is lost. I can not sig...

  • Newbie
  • Hello ,   I had an "original" Spotify Account (with Follower , Many Playlists ... ) . Then , I created another Profile just for offline listening etc. I linked my offline Profile with Facebo...
  • Peter__
  • Community Legend
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Missing Playlists, Followers, Following

Hello, My profile is linked to my facebook account. However, when I changed jobs, my profile (playlists, followers, following) did not show up when I logged in at my new office. Now when I log in it is like I just made a brand new account, everything...

  • Casual Listener
  • Hello,    My profile is linked to my facebook account.  However, when I changed jobs, my profile (playlists, followers, following) did not show up when I logged in at my new office...
  • Peter__
  • Community Legend
  • 198 Views
  • 5 replies
  • 0 likes
  • 198 Views
  • 5 replies
  • 0 likes

Broken music files!

I want to report some broken files, or i would rather say a full album wich is bad/missing. It's the album "Angel Station" of Manfred Mann's Earth Band (http://open.spotify.com/album/6DT5JG1UEXCdpvfAw7NwTt). Does anybody know where to report it?

  • Gig Goer
  • I want to report some broken files, or i would rather say a full album wich is bad/missing.  It's the album "Angel Station" of Manfred Mann's Earth Band ( http://open.spotify.com/album/6DT5JG1...
  • Peter__
  • Community Legend
  • 639 Views
  • 4 replies
  • 0 likes
  • 639 Views
  • 4 replies
  • 0 likes

I need to quit my second account

I want to close my second account because it is blocking my email. But I dont remember my username or password and there are no people with salary from spotify to ask which scares me, really. However. If somebody could guide me on how to find my seco...

  • Newbie
  • I want to close my second account because it is blocking my email. But I dont remember my username or password and there are no people with salary from spotify to ask which scares me, really. However...
  • Peter__
  • Community Legend
  • 148 Views
  • 1 replies
  • 0 likes
  • Account
  • 148 Views
  • 1 replies
  • 0 likes

Cannot upgrade to Premium

Trying to upgrade to Premium, but keep getting "Payment Failed. Sorry, we couldn't process your order. Please review our Payment FAQ for common issues and then try again. Contact our customer support if the problem remains." Does not tell me why the ...

  • Casual Listener
  • Trying to upgrade to Premium, but keep getting "Payment Failed. Sorry, we couldn't process your order. Please review our Payment FAQ for common issues and then try again. Contact our customer support...
  • Peter__
  • Community Legend
  • 261 Views
  • 3 replies
  • 0 likes
  • Premium
  • 261 Views
  • 3 replies
  • 0 likes

Moving to belgium

Hi, Im a long time Free Spotify user and I always liked it very much! Now i've moved to Belgium and can't login unless I change my payment methods. Since I'm a free account user, does this mean I can't use spotify anymore? What are my best options he...

  • Newbie
  • Hi, Im a long time Free Spotify user and I always liked it very much! Now i've moved to Belgium and can't login unless I change my payment methods. Since I'm a free account user, does this mean I can...
  • Peter__
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Account Hacked

My account "ristadj" appears to have been hacked or something is wrong with it. I cannot login. I have no access to my password. The email acct associated with it appears to have been changed. I didn't change anything, so I have no idea what is going...

  • Visitor
  • My account "ristadj" appears to have been hacked or something is wrong with it. I cannot login. I have no access to my password. The email acct associated with it appears to have been changed. I didn...
  • Peter__
  • Community Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Solved!! Invitation to try again not working

I've got a message from Spotify inviting me to try Premium again (I already did), but the link seems to be broken. Thank you.

  • Casual Listener
  • I've got a message from Spotify inviting me to try Premium again (I already did), but the link seems to be broken.   Thank you.
  • lahormigajuan
  • Casual Listener
  • 281 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 281 Views
  • 2 replies
  • 0 likes

accidentally synced facebook with wrong account- unsynced it and now I can't log in

I accidentally synced my Facebook to my dad's account, and when I deactivated it, my own facebook account seems to have been erased. It gives me an option to log in with my username after I log in with facebook, but I don't remember what it is, so I ...

  • Newbie
  • I accidentally synced my Facebook to my dad's account, and when I deactivated it, my own facebook account seems to have been erased. It gives me an option to log in with my username after I log in wi...
  • Peter__
  • Community Legend
  • 518 Views
  • 3 replies
  • 0 likes
  • 518 Views
  • 3 replies
  • 0 likes

hacked, slow support?

So i got hacked 2 weeks ago and used the contact thingie to contact you guys but no answer, so i made another and waited 1 week again and then made another. So ive mailed you guys 3 times now with my problem but still no answer.. I want my spotify ba...

  • Casual Listener
  • So i got hacked 2 weeks ago and used the contact thingie to contact you guys but no answer, so i made another and waited 1 week again and then made another. So ive mailed you guys 3 times now with my...
  • bdelcamp
  • Casual Listener
  • 342 Views
  • 10 replies
  • 0 likes
  • 342 Views
  • 10 replies
  • 0 likes

Lost premium, subscribers, playlists ++

I recently changed my password on facebook, and the next time i used spotify all of my stuff was gone. Subscribers, playlists, premium and everything! What do i do? I have tried to both log with facebook and spotify account!

  • Visitor
  • I recently changed my password on facebook, and the next time i used spotify all of my stuff was gone. Subscribers, playlists, premium and everything!  What do i do? I have tried to both log...
  • Peter__
  • Community Legend
  • 414 Views
  • 5 replies
  • 0 likes
  • 414 Views
  • 5 replies
  • 0 likes

Why???

Why can I not talk to a human representative???

  • Casual Listener
  • Why can I not talk to a human representative???
  • Sam
  • Spotify
  • 151 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 151 Views
  • 2 replies
  • 0 likes

10 hours limit per month counter

Is there somewhere a hours counter?

  • Visitor
  • Is there somewhere a hours counter?
  • Peter__
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • Free
  • 203 Views
  • 1 replies
  • 0 likes

Restore Playlist Button Broken

Hey. My restore button isnt working. It doesnt do anything when i try to restore a couple of playlists. Managed to do it in the past but now its not working. Sometimes get the message 'Bad Gateway' when trying to reach the Restore page.

  • Casual Listener
  • Hey.   My restore button isnt working. It doesnt do anything when i try to restore a couple of playlists. Managed to do it in the past but now its not working.   Sometimes get the m...
  • Peter__
  • Community Legend
  • 434 Views
  • 7 replies
  • 0 likes
  • Account
  • 434 Views
  • 7 replies
  • 0 likes

I need help please help

People are on my account please sign them out -Carlos

  • Casual Listener
  • People are on my account please sign them out -Carlos
  • Peter__
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 177 Views
  • 1 replies
  • 0 likes

Solved!! Want to order premium for friend in Japan

Hello, I have a premium account and want to give 1 year of premium to a friend in Japan, is this possible? I have been reading and haven't found an answer. My account and card are both registered to the UK. Thanks!

  • Casual Listener
  • Hello,   I have a premium account and want to give 1 year of premium to a friend in Japan, is this possible? I have been reading and haven't found an answer. My account and card are both reg...
  • Adam
  • Roadie
  • 444 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 444 Views
  • 3 replies
  • 0 likes