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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 382298 Views
  • 918 replies
  • 107 likes
  • Account
  • 382298 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166281 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166281 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96963 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96963 Views
  • 68 replies
  • 10 likes

Can't open Android app because I'm "offline"

PlanPremiumCountry USA DeviceSamsung Galaxy 9 NoteOperating SystemAndroid 9 My Question or Issue When I launch the Spotify app takes me to the Sign up free/Continue with Facebook/Log in page. When I click Log in and enter my credentials, the app tell...

  • Casual Listener
  • Plan Premium Country   USA   Device Samsung Galaxy 9 Note Operating System Android 9   My Question or Issue   When I launch the Spotify app takes me to the Sign up fr...
  • Rene01
  • Community Legend
  • 363 Views
  • 1 replies
  • 0 likes
  • Login
  • 363 Views
  • 1 replies
  • 0 likes

Can a free user change change song positions in collaborative playlists

My Question or Issue Free users can’t change song positions for their playlists. But what if they have a collaborative playlist with someone who does have premium? My playlist is: https://open.spotify.com/user/gf2m5cao9u3873o8d7byur1m4/playlist/7HThZ...

  • Regular
  • My Question or Issue   Free users can’t change song positions for their playlists. But what if they have a collaborative playlist with someone who does have premium?   My playlist is:&n...
  • Rene01
  • Community Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
  • 264 Views
  • 1 replies
  • 0 likes

change facebook email

i noticed that the email registered to this fb account is my old yahoo email which was hacked. how do i change it to my fb email to the one im currently using

  • Visitor
  • i noticed that the email registered to this fb account is my old yahoo email which was hacked. how do i change it to my fb email to the one im currently using
  • Rene01
  • Community Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • Security
  • 336 Views
  • 1 replies
  • 0 likes

Reset password ( don't know my email only user name)

I recently was logged out my account , which i made years ago and i dont remember what email or password i used. is there a way for me to reset my account password with just my username? my account is a premium account so i would like to use it since...

  • Visitor
  • I recently was logged out my account , which i made years ago and i dont remember what email or password i used. is there a way for me to reset my account password with just my username? my account i...
  • OneByBoo
  • Roadie
  • 256 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 256 Views
  • 1 replies
  • 0 likes

Account hacked

My account has been hacked. I can't log in, and the password can't be changed since he changed the email address. It's a paid subscriptionPlanPremiumCountryNetherlandsDeviceXiaomi Pocophone f1Operating SystemAndroid OreoMy Question or IssueAccount ha...

  • Visitor
  • My account has been hacked. I can't log in, and the password can't be changed since he changed the email address. It's a paid subscription Plan Premium Country Netherlands Device Xiaomi Pocopho...
  • OneByBoo
  • Roadie
  • 232 Views
  • 1 replies
  • 0 likes
  • Account
  • 232 Views
  • 1 replies
  • 0 likes

'Download my data' functionality confirmation mail leading to non valid SSL certificate backed page

My question or issue:When I trigger the 'download my data' functionality under Profile -> Account -> Privacy -> 'Download my data' I receive an e-mail where the confirmation link will take me to a page with an invalid SSL certificate (issued for *.se...

  • Casual Listener
  • My question or issue: When I trigger the 'download my data' functionality under Profile -> Account -> Privacy -> 'Download my data' I receive an e-mail where the confirmation link will take...
  • Jose_M
  • Spotify Star
  • 724 Views
  • 6 replies
  • 0 likes
  • Account
  • 724 Views
  • 6 replies
  • 0 likes

Solved!! Seems like someone else is using my account

PlanPremiumCountryUSADeviceAndroid Pixel 3, Macbook Pro 2017Operating SystemiOS 10, Android Oreo My Question or IssueAbout two weeks ago I looked in my songs and there were about 5 songs in there that I did not download at all, and have never listene...

  • Regular
  • Plan Premium Country USA Device Android Pixel 3, Macbook Pro 2017 Operating System iOS 10, Android Oreo   My Question or Issue About two weeks ago I looked in my songs and there w...
  • seasons986
  • Regular
  • 2555 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
  • 2555 Views
  • 7 replies
  • 0 likes

Solved!! Can't change my account name.

PlanPremiumCountryBelgiumDeviceSamsung Galaxy A50Operating SystemAndroid version 9 My Question or IssueMy spotify username is "69v037tgkg4t49sivfle74s7o"When i created my account it asked me what my username should be. I find it very frustrating that...

  • Casual Listener
  • Plan Premium Country Belgium Device Samsung Galaxy A50 Operating System Android version 9   My Question or Issue My spotify username is "69v037tgkg4t49sivfle74s7o" When i created...
  • Rene01
  • Community Legend
  • 657 Views
  • 3 replies
  • 0 likes
  • Account
  • 657 Views
  • 3 replies
  • 0 likes

Solved!! Cette chanson n'est pas disponible

Bonjour, Tout est dans le titre.Sur plateforme Spotify sur Windows depuis plusieurs jours, j'ai l'erreur ci-dessus qui apparait aléatoirement et qui m'empeche d'écouter pratiquement toutes les chansons....Une idée ????Parce que du coup je ne vois plu...

  • Newbie
  • Bonjour,    Tout est dans le titre. Sur plateforme Spotify sur Windows depuis plusieurs jours, j'ai l'erreur ci-dessus qui apparait aléatoirement et qui m'empeche d'écouter pratique...
  • Florian45
  • Newbie
  • 34117 Views
  • 54 replies
  • 2 likes
  • Premium
  • 34117 Views
  • 54 replies
  • 2 likes

Meu plano era de estudante e mudaram para o Premium

Meu plano era de estudante e do nada esse mês mudaram para o plano premium normal sem ser avisada. Tentei refazer o plano de estudante e não consegui. Diz que já aproveitei essa oferta mas minha conta diz que vou pagar 16,90 na próxima fatura. Quero ...

  • Visitor
  • Meu plano era de estudante e do nada esse mês mudaram para o plano premium normal sem ser avisada. Tentei refazer o plano de estudante e não consegui. Diz que já aproveitei essa oferta mas minha cont...
  • Rene01
  • Community Legend
  • 529 Views
  • 1 replies
  • 0 likes
  • Account
  • 529 Views
  • 1 replies
  • 0 likes

Can I clone my account? I no longer want to login with Facebook.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Rene01
  • Community Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • Account
  • 254 Views
  • 1 replies
  • 0 likes

Old Account Linked To Facebook

PlanPremiumCountryUSDeviceMoto G6 PlayOperating SystemAndroid Pie My Question or IssueI just tried to connect my current account to my Facebook but I have an old account already connected. When I use a laptop to try and disconnect like the help says ...

  • Casual Listener
  • Plan Premium Country US Device Moto G6 Play Operating System Android Pie   My Question or Issue I just tried to connect my current account to my Facebook but I have an old account alre...
  • Rene01
  • Community Legend
  • 330 Views
  • 3 replies
  • 0 likes
  • Account
  • 330 Views
  • 3 replies
  • 0 likes

Spotify for artists submissions

I have unreleased music that's gonna be on Spotify and I have submitted a track for playlist consideration. My question is, how long should I leave the submission before I take it that it's not been successful and delete it from my panel?. Also, is i...

  • Gig Goer
  • I have unreleased music that's gonna be on Spotify and I have submitted a track for playlist consideration. My question is, how long should I leave the submission before I take it that it's not been ...
  • DJ_Alkemy
  • Gig Goer
  • 348 Views
  • 2 replies
  • 0 likes
  • Account
  • 348 Views
  • 2 replies
  • 0 likes

Solved!! Downgrade from Family Plan to regular Premium

How do I downgrade from Family Plan to regular Premium? The account tab gives no options for this.

  • Newbie
  • How do I downgrade from Family Plan to regular Premium?  The account tab gives no options for this. 
  • HappyPig0
  • Regular
  • 29626 Views
  • 19 replies
  • 2 likes
  • 29626 Views
  • 19 replies
  • 2 likes

How long before a new release is added to your monthly listeners?

hi guys, i had a release last friday, it's only got 13k plays but so far but my monthly listeners has gone down in the last week? is there a delay from releasing to when these listeners show in my monthly count?

  • Visitor
  • hi guys, i had a release last friday, it's only got 13k plays but so far but my monthly listeners has gone down in the last week? is there a delay from releasing to when these listeners show in my mo...
  • Rene01
  • Community Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • Account
  • 255 Views
  • 1 replies
  • 0 likes

Spotify recommends artists that I'm supposedly following.

The title says it all... Spotify "recommended artists" show like 80 artists that I'm already following but at the same time I'm not and "following again" is futile. So the function is recommending me nothing new, nothing I haven't listened before. Th...

  • Roadie
  •     The title says it all... Spotify "recommended artists" show like 80 artists that I'm already following but at the same time I'm not and "following again" is futile. So the function is...
  • Rene01
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 231 Views
  • 1 replies
  • 0 likes

Problem in accessing to my account

I had an account and i'm not logined now. Unfortunately i forgot my password and email address too. How can i access my account or email address?

  • Visitor
  • I had an account and i'm not logined now. Unfortunately i forgot my password and email address too. How can i access my account or email address?  
  • Billy-J
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
  • 222 Views
  • 1 replies
  • 0 likes

HELLPP someone is logged in through Facebook on my spotify

So recently i logged into my spotify account and realized it was hacked. i never had my spotify linked to my facebook account, now someone has logged in to my spotify with their facebook. her picture and name pop up. SPOTIFY gives me no option to log...

  • Visitor
  • So recently i logged into my spotify account and realized it was hacked. i never had my spotify linked to my facebook account, now someone has logged in to my spotify with their facebook. her picture...
  • Billy-J
  • Spotify Star
  • 404 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 404 Views
  • 1 replies
  • 0 likes

Desktop login problem

PlanPremiumCountryCanadaDevice(Macbook Pro 2004)Operating System(OSX10.6.8) My Question or IssueI have downloaded the desktop player but it does not recognize my login credentials.

  • Casual Listener
  • Plan Premium Country Canada Device (Macbook Pro 2004) Operating System (OSX10.6.8)   My Question or Issue I have downloaded the desktop player but it does not recognize my login creden...
  • Billy-J
  • Spotify Star
  • 617 Views
  • 3 replies
  • 0 likes
  • Login
  • 617 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't link facebook account while I can log in

PlanPremiumCountryItalyDeviceOneplus 6/XPS 13Operating SystemAndroid Pie OxigenOS/Manjaro Linux (official app) My Question or IssueHello,I once had an account created directly with facebook login, but recently I have made a new spotify account with m...

  • Regular
  • Plan Premium Country Italy Device Oneplus 6/XPS 13 Operating System Android Pie OxigenOS/Manjaro Linux (official app)   My Question or Issue Hello, I once had an account created direc...
  • fede-dot-97
  • Regular
  • 978 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 978 Views
  • 6 replies
  • 0 likes