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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76654 Views

28 replies

0 likes

  • 76654 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

94739 Views

9 replies

2 likes

Account
Login
  • 94739 Views
  • 9 replies
  • 2 likes

lost my account

Hello, today when i run the spotify, i put my email and password of my account. What happened is that the spotify dont recnogize me and ask me if i have account in spotify, and ask for username (not email) and password. When i create my accounte i us...

Newbie

Hello, today when i run the spotify, i put my email and password of my account. What happened is that the spotify dont recnogize me and ask me if i have account in spotify, and ask for username (not ...

Peter__

Community Legend

260 Views

1 replies

0 likes

Login
  • 260 Views
  • 1 replies
  • 0 likes

Unlimited subscription for our ten employees

Hi our company would like to gift a unlimited subscription to our employees that would run for the duration that they work for us. The way I understand it is that I have to either buy unlimited gift cards in supermarkets or purchase the premium versi...

Newbie

Hi our company would like to gift a unlimited subscription to our employees that would run for the duration that they work for us.   The way I understand it is that I have to either buy unli...

Peter__

Community Legend

435 Views

1 replies

0 likes

Subscription
Unlimited
  • 435 Views
  • 1 replies
  • 0 likes

My account is unavailiable

I have spotify premium and have been using it for months mainly on mobile devices. This morning all my songs are missing from playlists except for local files, and when i try to go online a message says i need a premium account to do so. Im confused....

Newbie

I have spotify premium and have been using it for months mainly on mobile devices. This morning all my songs are missing from playlists except for local files, and when i try to go online a message s...

Peter__

Community Legend

251 Views

1 replies

0 likes

  • 251 Views
  • 1 replies
  • 0 likes

Charged twice

Hi, I've been charged twice this month for premium. Once through PayPal and once directly taken from my bank account by Spotify. Can someone advise please?

Thanks, Kate

Newbie

Hi, I've been charged twice this month for premium. Once through PayPal and once directly taken from my bank account by Spotify. Can someone advise please? <br><br>Thanks, Kate

Peter__

Community Legend

304 Views

1 replies

0 likes

Account
Premium
Subscription
  • 304 Views
  • 1 replies
  • 0 likes

Solved!! Tracks unstarring when I star them

I have two tracks that I have in local files that I keep trying to star but then they unstar themselves immediately. I had starred three other tracks at the same time and they've stayed starred, but these two won't. What's going on? They're both by B...

Casual Listener

I have two tracks that I have in local files that I keep trying to star but then they unstar themselves immediately. I had starred three other tracks at the same time and they've stayed starred, but ...

Peter__

Community Legend

497 Views

4 replies

0 likes

  • 497 Views
  • 4 replies
  • 0 likes

I was charged after I cancelled?!

I cancelled my spotify account yesterday because I can't afford it right now and I don't need premium at the moment. I was charged today. I want my money back and my subscription cancelled for the time being. I'm really upset.

Newbie

I cancelled my spotify account yesterday because I can't afford it right now and I don't need premium at the moment. I was charged today. I want my money back and my subscription cancelled for the ti...

Peter__

Community Legend

276 Views

2 replies

0 likes

  • 276 Views
  • 2 replies
  • 0 likes

Stuck in offline mode

I have had spotify on my macbook for a long time and never had an issue. My internet is working but spotify has been in "offline mode" for two days. Offline mode is not turned on or checked. I tried logging out, restarting my computer and even redown...

Newbie

I have had spotify on my macbook for a long time and never had an issue.  My internet is working but spotify has been in "offline mode" for two days.  Offline mode is not turned on or check...

Peter__

Community Legend

534 Views

3 replies

0 likes

  • 534 Views
  • 3 replies
  • 0 likes

Logging Out of All Devices

Hi,I forgot to log out of my Spotify account at my old job before I left for the last time, and now my coworkers are using my account. Anyway to log out of it remotely?

Visitor

Hi, I forgot to log out of my Spotify account at my old job before I left for the last time, and now my coworkers are using my account. Anyway to log out of it remotely?

Peter__

Community Legend

1613 Views

2 replies

0 likes

  • 1613 Views
  • 2 replies
  • 0 likes

My account disappeared

I had my account connected to facebook. Then when doing some app cleaning I accidentally took the spotify application off my facebook then I added it back in. At first my spotify premium disappeared from both spotify.com and my spotify whit it it als...

Visitor

I had my account connected to facebook. Then when doing some app cleaning I accidentally took the spotify application off my facebook then I added it back in. At first my spotify premium disappeared ...

sarasvensson

Newbie

2474 Views

7 replies

0 likes

Account
Login
Other
Premium
Security
Subscription
Unlimited
  • 2474 Views
  • 7 replies
  • 0 likes

premium download

Hi Ive just downloaded premium package on to computer but i actually need it for my iphone. how can i set up for phone instead please?

Newbie

Hi Ive just downloaded premium package on to computer but i actually need it for my iphone.  how can i set up for phone instead please?

Josh

Community Legend

306 Views

2 replies

0 likes

  • 306 Views
  • 2 replies
  • 0 likes

Pin

My pin I a new card days invalid when entered

Casual Listener

My pin I a new card days invalid when entered

Adam

Roadie

394 Views

2 replies

0 likes

  • 394 Views
  • 2 replies
  • 0 likes

Facebook Friend Suggesetions: Follow

I was looking for some friends to follow on spotify and it was giving me suggestions based on my friends list however i clicked the "x" next to names and now I can no longer search those uesers or they dont appear. How do I get it to reset so that I ...

Casual Listener

I was looking for some friends to follow on spotify and it was giving me suggestions based on my friends list however i clicked the "x" next to names and now I can no longer search those uesers or th...

nessa150

Casual Listener

542 Views

6 replies

1 likes

Account
Other
  • 542 Views
  • 6 replies
  • 1 likes

CREDIT CARD NUMBER

hey...i m having a problem regarding my credit cad....actually i fogot its number and misplaced it......i ordred for its reissue but they are demanding credit card number....but when i visited my profile here it was encoded in stars...can u plz give ...

Casual Listener

hey...i m having a problem regarding my credit cad....actually i fogot its number and misplaced it......i ordred for its reissue but they are demanding credit card number....but when i visited my pro...

Adam

Roadie

3803 Views

6 replies

0 likes

  • 3803 Views
  • 6 replies
  • 0 likes

Solved!! My email was modified and I can't access to my account

Hi, Since one month, my email on Spotify was modified without my permission. It was : and now it's : WTF ?And spotify keeps telling me : error 410 when I open it. Thanks for your help.

Casual Listener

Hi,   Since one month, my email on Spotify was modified without my permission. It was : <snip> and now it's : <snip>  WTF ? And spotify keeps telling me : error 410 ...

Peter__

Community Legend

968 Views

9 replies

0 likes

Account
  • 968 Views
  • 9 replies
  • 0 likes

Spotify says I need to upgrade to premium when I have a premium account

Hi I am being charged for Premium last payment was taken from my credit card on the 25th of October 2013 but Spotify says I need to upgrade to Premium? regards Mike

Casual Listener

Hi I am being charged for Premium last payment was taken from my credit card on the 25th of October 2013 but Spotify says I need to upgrade to Premium? regards Mike

Adam

Roadie

1039 Views

8 replies

0 likes

  • 1039 Views
  • 8 replies
  • 0 likes

Premium not working

Hello, I just upgraded from free spotify to premium and it's not working on my phone. It works just fine on my computer, but when I try to play a song on my phone it says I can only use the radio. In my account status it says it updated fine, but for...

Newbie

Hello, I just upgraded from free spotify to premium and it's not working on my phone. It works just fine on my computer, but when I try to play a song on my phone it says I can only use the radio. In...

Adam

Roadie

279 Views

1 replies

0 likes

Premium
  • 279 Views
  • 1 replies
  • 0 likes

no puedo entrar con facebook en spotify

hola e intentado entrar con facebook en spotify y no me deja me salta todo el rato lo de descarga rspotify ya estoy arta

Newbie

hola e intentado entrar con facebook en spotify y no me deja me salta todo el rato lo de descarga rspotify ya estoy arta

Adam

Roadie

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Proble

resetting my password

Newbie

resetting my password

Joe

Community Legend

869 Views

1 replies

0 likes

  • 869 Views
  • 1 replies
  • 0 likes

Heeey i lost my user login and email. i only get charged

can anybody help me, i lost my email(hacked) and my user login.. i only gets charged for the 99dkr each month..

Newbie

can anybody help me, i lost my email(hacked) and my user login.. i only gets charged for the 99dkr each month..

Joe

Community Legend

231 Views

1 replies

0 likes

  • 231 Views
  • 1 replies
  • 0 likes

NUS discount

I have an existing account and have recently received a NUS card, how do I add this to my £9.99 subscription to get the 50% off?? Thanks.

Visitor

I have an existing account and have recently received a NUS card, how do I add this to my £9.99 subscription to get the 50% off??    Thanks. 

user-removed

Not applicable

250 Views

2 replies

0 likes

  • 250 Views
  • 2 replies
  • 0 likes