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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

285691 Views

529 replies

34 likes

Account
Free
  • 285691 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13586 Views

6 replies

11 likes

Security
  • 13586 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539568 Views

990 replies

114 likes

Account
  • 539568 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129528 Views

74 replies

12 likes

Account
Login
Premium
  • 129528 Views
  • 74 replies
  • 12 likes

10 hour limit not renewed almost 3 months

Hey, When i try to listen something i always see "you've exceeded your 10 hour time limit" message over 2 months. i tried everything, nothing is working. Web player gave same issue. So i can't listen. Help?

Casual Listener

Hey,   When i try to listen something i always see  "you've exceeded your 10 hour time limit" message over 2 months. i tried everything, nothing is working.&nbs...

Joe

Community Legend

493 Views

7 replies

0 likes

Account
Unlimited
  • 493 Views
  • 7 replies
  • 0 likes

'Set device password' email never arrived

Tried this months ago, never arrived. Just tried again and still no dice. Email is 100% definitely valid and it has not been junked.Pretty frustrating, especially as I've found it very difficult to figure out how to just contact Spotify?

Casual Listener

Tried this months ago, never arrived. Just tried again and still no dice. Email is 100% definitely valid and it has not been junked. Pretty frustrating, especially as I've found it very difficult ...

Peter__

Community Legend

452 Views

1 replies

1 likes

Account
Premium
Security
  • 452 Views
  • 1 replies
  • 1 likes

Where is my Premium account?

Hi, I have already for a year a Premium account and pay monthly with credited. Since a week I can't play Spotify Premium on my phone, only Spotify Free. But I pay for Premium. Also when I logged out and in then I get the same message. I have already ...

Visitor

Hi,   I have already for a year a Premium account and pay monthly with credited. Since a week I can't play Spotify Premium on my phone, only Spotify Free. But I pay for Premium. Al...

Peter__

Community Legend

795 Views

1 replies

0 likes

Premium
  • 795 Views
  • 1 replies
  • 0 likes

How do I skip the free month

I want to start creating playlists and I want to be able to skip songs at my leisure. Can I skip the free trial and start my premium service?

Newbie

I want to start creating playlists and I want to be able to skip songs at my leisure. Can I skip the free trial and start my premium service? 

Peter__

Community Legend

867 Views

1 replies

0 likes

  • 867 Views
  • 1 replies
  • 0 likes

Solved!! Starring completely broken

I am a premium user and for a long time now my starred list seems to be damaged in some way. I have 69 tracks in my starred list which seem to be fine, but every song I star dissapears as soon as I close Spotify. I can star a song, clearly see it go ...

Regular

I am a premium user and for a long time now my starred list seems to be damaged in some way.   I have 69 tracks in my starred list which seem to be fine, but every song I star dissapears as ...

evanezzer

Casual Listener

1409 Views

13 replies

0 likes

Account
Premium
Subscription
  • 1409 Views
  • 13 replies
  • 0 likes

Solved!! Trying to use spotify but nothing works

Well I am New in the Spotify thingy. So I connected it with facebook and downloaded the .exe file installed etc.. then I follow the instruction on the Solutions page on how to login with facebook and it states that I have to go to the app on the face...

Casual Listener

Well I am New in the Spotify thingy.   So I connected it with facebook and downloaded the .exe file  installed etc..  then I follow the instruction on the Solutions page on how to lo...

Darlg0d

Casual Listener

501 Views

2 replies

0 likes

  • 501 Views
  • 2 replies
  • 0 likes

Emailed on spotify

Basically I got email on spotify, and I'm not cool with it, I'm talking about on spotify not on my yahoo email, how do you prevent someone from emailing you on spotify and or how do you delete the email

Newbie

Basically I got email on spotify, and I'm not cool with it, I'm talking about on spotify not on my yahoo email, how do you prevent someone from emailing you on spotify and or how do you delete the e...

Peter__

Community Legend

212 Views

1 replies

0 likes

Account
  • 212 Views
  • 1 replies
  • 0 likes

Just upgraded? Not getting Premium?

I just upgraded to premium and it keeps telling me I do not have premium. I have uninstalled the app on my iPhone and still it's telling me the same thing.

Newbie

I just upgraded to premium and it keeps telling me I do not have premium. I have uninstalled the app on my iPhone and still it's telling me the same thing.

Peter__

Community Legend

399 Views

1 replies

0 likes

Premium
  • 399 Views
  • 1 replies
  • 0 likes

Någon använder mitt konto

Hej jag skulle behöva få hjälp med att logga ut mig från alla enheter jag är inloggad på då det är någon som stoppar för mig hela tiden. Tack på förhand Mvh Johanna

Casual Listener

Hej jag skulle behöva få hjälp med att logga ut mig från alla enheter jag är inloggad på då det är någon som stoppar för mig hela tiden.   Tack på förhand 🙂    Mvh Johanna

Peter__

Community Legend

1973 Views

1 replies

0 likes

Account
  • 1973 Views
  • 1 replies
  • 0 likes

Solved!! Unknown playlists showing up under "recover playlists" option

Hi, today I noticed two unknown playlists under "recover playlists" in my account, which were supposedly deleted within the last week. As far as I know, I never created nor deleted these lists, and I'm also sure nobody else had access to my account d...

Casual Listener

Hi,    today I noticed two unknown playlists under "recover playlists" in my account, which were supposedly deleted  within the last week. As far as I know, I never created nor del...

Peter__

Community Legend

1189 Views

6 replies

0 likes

Account
  • 1189 Views
  • 6 replies
  • 0 likes

already used your trial

When I register for the 30 day trial, it says I have already used 30 day trial. But I was seeing all the commercials between songs and also on the screen.

Newbie

When I register for the 30 day trial, it says I have already used 30 day trial. But I was seeing all the commercials between songs and also on the screen.

Peter__

Community Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Got unlimited instead of premium by accident

I got a $10 gift card, and I meant to buy premium since im an phone iOS user, and I bought 2 months of unlimited by accident. It's as good as useless to me, and I was wondering if there was a way I can get my plan changed to one month of premium? I h...

Newbie

I got a $10 gift card, and I meant to buy premium since im an phone iOS user, and I bought 2 months of unlimited by accident. It's as good as useless to me, and I was wondering if there was a way I c...

Peter__

Community Legend

286 Views

1 replies

0 likes

  • 286 Views
  • 1 replies
  • 0 likes

Premium account hijacked but got it back. Now my account is a free account.

As stated in the subject description. Had premium. Got hijacked. Problem was fixed but now my account is a free account. I would like to get my premium account restarted/rebooted/resuscitates Thanks for the help in advance

Casual Listener

As stated in the subject description. Had premium. Got hijacked. Problem was fixed but now my account is a free account.   I would like to get my premium account restarted/rebooted/resuscita...

Peter__

Community Legend

211 Views

1 replies

0 likes

Premium
  • 211 Views
  • 1 replies
  • 0 likes

Application won't let me log in

When I try to log in through the application via facebook, I can't because the facebook button is gone. If I try to log in inputting my facebook mail and password, it tells me that the mail address isn't registered. I tried creating a new account, bu...

Newbie

When I try to log in through the application  via facebook, I can't because the facebook button is gone. If I try to log in inputting my facebook mail and password, it tells me that the mail a...

Peter__

Community Legend

2270 Views

1 replies

0 likes

  • 2270 Views
  • 1 replies
  • 0 likes

White Screen

When I try to use my account on my iphone it just goes to a white screen. I have deleted and reloaded it dozens of times. No joy. I can use my account on my laptop no problem and I have created another account that I was able to use on the iphone but...

Newbie

When I try to use my account on my iphone it just goes to a white screen. I have deleted and reloaded it dozens of times. No joy. I can use my account on my laptop no problem and I have created anoth...

Peter__

Community Legend

330 Views

1 replies

0 likes

Account
Login
  • 330 Views
  • 1 replies
  • 0 likes

Constant 0 minutes left on Spotify

I haven't listen to music on spotify for over a week now. Every time I log in, it says my time is up, and that I have exceeded my 10 hour time limit. But this is impossible, since I havent even listend to music. I'm sure no one else is using my accou...

Newbie

I haven't listen to music on spotify for over a week now. Every time I log in, it says my time is up, and that I have exceeded my 10 hour time limit. But this is impossible, since I havent even liste...

Joe

Community Legend

2452 Views

10 replies

1 likes

  • 2452 Views
  • 10 replies
  • 1 likes

Solved!! We are currently not able to redeem this code

Hi, I'm getting this error when I try and subscribe to 2 months of Unlimited. I'm trying to redeem several gift cards at once - I've done this before and didn't have a problem. Please help. Anna

Newbie

Hi, I'm getting this error when I try and subscribe to 2 months of Unlimited. I'm trying to redeem several gift cards at once - I've done this before and didn't have a problem. Please help. A...

Joe

Community Legend

1023 Views

9 replies

0 likes

  • 1023 Views
  • 9 replies
  • 0 likes

Being charged for account I have no access to

I drunkly created an account on my phone and put my card in there.... Now I don't remember the username or email I use. I was already charged for another month of service. How can I locate my account?

Newbie

I drunkly created an account on my phone and put my card in there....   Now I don't remember the username or email I use.  I was already charged for another month of service.  How ...

Christoffer

Community Legend

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Trying to buy premium using the /student page but getting an error

Hi there, I'm trying to upgrade my spotify account to premium using my NUS card however which I entered correctly and that worked. However it keeps asking me to confirm my facebook account. When I try to confirm my facebook account it just redirects ...

Newbie

Hi there,   I'm trying to upgrade my spotify account to premium using my NUS card however which I entered correctly and that worked. However it keeps asking me to confirm my facebook account...

Peter__

Community Legend

285 Views

1 replies

0 likes

Account
Premium
Subscription
  • 285 Views
  • 1 replies
  • 0 likes