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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9089 Views
  • 1 replies
  • 9 likes
  • Security
  • 9089 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482542 Views
  • 979 replies
  • 111 likes
  • Account
  • 482542 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211016 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211016 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121009 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121009 Views
  • 72 replies
  • 12 likes

Solved!! MUSIC AVAILABILITY IN LIBRARY MORE APPARENT

Wow, so let me tell ya'll.After I moved cities, I threw away my old computer feeling like carrying around an old desktop from the early 2000s for music would be too much baggage. During this time I tried Spotify for free and god bless it not only had...

goneintotheabyssofcensorhship.JPG goneintotheabyssofcensorhship2.JPG
  • Casual Listener
  • Wow, so let me tell ya'll. After I moved cities, I threw away my old computer feeling like carrying around an old desktop from the early 2000s for music would be too much baggage. During this time I...
  • fefe
  • Casual Listener
  • 342 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
    Unlimited
  • 342 Views
  • 2 replies
  • 0 likes

My Premium Account

Hi, I no longer want to use my Facebook account to use Spotify, how can I move back yo using separate lgin details? thanks

  • Newbie
  • Hi,   I no longer want to use my Facebook account to use Spotify, how can I move back yo using separate lgin details?   thanks  
  • Peter__
  • Community Legend
  • 180 Views
  • 2 replies
  • 0 likes
  • 180 Views
  • 2 replies
  • 0 likes

Payment issues

I have recently moved from USA to Denmark, and I have to update my payment method. - I KNOW that I have to change the country on the top, but after doing so and hitting continue wanting to use my credit card it never lets me go through, I have tried ...

  • Newbie
  • I have recently moved from USA to Denmark, and I have to update my payment method. - I KNOW that I have to change the country on the top, but after doing so and hitting continue wanting to use my cre...
  • Peter__
  • Community Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Payment

I currently have a spotify Premium account as a student discount but It is chargeing me again £9.99 for the subscrption.

  • Newbie
  • I currently have a spotify Premium account  as a student discount but It is chargeing me again £9.99 for the subscrption.  
  • Peter__
  • Community Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Advertisement Issues (language and location issues)

So I've been using Spotify ever since it became available in the US. In 2012, I moved from Washington state to the east coast and ever since then, all my adverts had been centred on the west coast and not out here. I thought it was weird, but I wrote...

  • Newbie
  • So I've been using Spotify ever since it became available in the US. In 2012, I moved from Washington state to the east coast and ever since then, all my adverts had been centred on the west coast an...
  • Peter__
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • Free
    Other
  • 157 Views
  • 1 replies
  • 0 likes

Removing devices

I just broke up with my girlfriend and she is using my account can I remove her device

  • Newbie
  • I just broke up with my girlfriend and she is using my account can I remove her device
  • Joe
  • Community Legend
  • 464 Views
  • 1 replies
  • 0 likes
  • 464 Views
  • 1 replies
  • 0 likes

Paid for Premium, getting basic!

I upgraded to the Premium account three days ago and was receiving premium service until this morning, when I was suddenly downgraded to basic. My payment was through PayPal and has already been received by Spotify. I've also already tried the re-log...

  • Newbie
  • I upgraded to the Premium account three days ago and was receiving premium service until this morning, when I was suddenly downgraded to basic. My payment was through PayPal and has already been rec...
  • meahtenoha
  • Spotify
  • 155 Views
  • 1 replies
  • 0 likes
  • Premium
  • 155 Views
  • 1 replies
  • 0 likes

Buttons greyed out

The "remove from playlist" option is greyed out, and these tracks ARE NOT starred or local.. How do i delete them??

  • Newbie
  • The "remove from playlist" option is greyed out, and these tracks ARE NOT starred or local.. How do i delete them?? 
  • Peter__
  • Community Legend
  • 1100 Views
  • 2 replies
  • 0 likes
  • 1100 Views
  • 2 replies
  • 0 likes

Changed tumblr URL, it's still posting to my old one?

Long story short, I changed my tumblr URL but hoarded my old one (because, knowing me, I'll still give people my old one for about a year), and today, while trying to share a track to my tumblr, it posted it to the hoarded URL instead of my new one. ...

  • Newbie
  • Long story short, I changed my tumblr URL but hoarded my old one (because, knowing me, I'll still give people my old one for about a year), and today, while trying to share a track to my tumblr, it p...
  • Peter__
  • Community Legend
  • 990 Views
  • 1 replies
  • 0 likes
  • Other
  • 990 Views
  • 1 replies
  • 0 likes

Someone is using my spotify

Can someone log out all devices?

  • Visitor
  • Can someone log out all devices?
  • Peter__
  • Community Legend
  • 240 Views
  • 3 replies
  • 0 likes
  • Security
  • 240 Views
  • 3 replies
  • 0 likes

Need Help please

Hello I hope some one can help me a friend of mine did buy some sort of spotify premium card (Norway) but when we try to upgrade to premium are we not able to click at the card as payment method it just say * This payment method is not available for ...

  • Casual Listener
  • Hello I hope some one can help me a friend of mine did buy some sort of spotify premium card (Norway) but when we try to upgrade to premium are we not able to click at the card as payment method it j...
  • Peter__
  • Community Legend
  • 451 Views
  • 3 replies
  • 0 likes
  • Windows
  • 451 Views
  • 3 replies
  • 0 likes

Delete chat messages on Spotify

Hi all how can i Delete chat messages on Spotify

  • Newbie
  • Hi all how can i Delete chat messages on Spotify
  • Joe
  • Community Legend
  • 1348 Views
  • 1 replies
  • 1 likes
  • 1348 Views
  • 1 replies
  • 1 likes

UK Gift Cards - Pin not recognized

Hi, I was given a £30 Spotify Gift Card at Xmas. I already have Spotify Premium and am in my first 3 months for £9.99. However, I want to redeem my gift card against my account, to cover the next 3 months, however when I enter the Pin from the card i...

  • Regular
  • Hi,   I was given a £30 Spotify Gift Card at Xmas. I already have Spotify Premium and am in my first 3 months for £9.99. However, I want to redeem my gift card against my account, to cover t...
  • Adam
  • Roadie
  • 256 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 256 Views
  • 1 replies
  • 0 likes

How can I get account information in CC charge?

My family has multiple accounts, all linked to my credit card. But all the charges, in my bank statement, say just "SPOTIFY SPOTIFY PREMIU LONDON GB". What/how can be done, so that the information would be more descriptive, or at the very least how c...

  • Gig Goer
  • My family has multiple accounts, all linked to my credit card. But all the charges, in my bank statement, say just "SPOTIFY SPOTIFY PREMIU LONDON GB".   What/how can be done, so that the inf...
  • Adam
  • Roadie
  • 380 Views
  • 1 replies
  • 0 likes
  • Premium
  • 380 Views
  • 1 replies
  • 0 likes

signed up with wrong email

I just signed up with spotify but I used my email which isn't connected to my facebook on accident. How can I switch spotify to my other email?

  • Newbie
  • I just signed up with spotify but I used my email which isn't connected to my facebook on accident. How can I switch spotify to my other email?<br>
  • Josh
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • Premium
  • 171 Views
  • 1 replies
  • 0 likes

Two Emails?

Hi guys at Spotify, I've been having some problems recently with my email. Currently, my account bjl94 is registered to one email. I don't like getting my spotify emails on this email because I use it for school. I tried to switch it over to my perso...

  • Newbie
  • Hi guys at Spotify, I've been having some problems recently with my email. Currently, my account bjl94 is registered to one email. I don't like getting my spotify emails on this email because I use i...
  • Josh
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 165 Views
  • 1 replies
  • 0 likes

no internet connection

I have reinstalled and did all that. Still tells me no internet. I have internet.

  • Newbie
  • I have reinstalled and did all that. Still tells me no internet. I have internet.
  • Josh
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Changed of city?

Hey, I've just moved from Brisbane to Melbourne in Australia. I'm aware of how to change your country but I just want to change my city so I'm notifed of gigs near me rather than back in Brisbane. Thanks for anyone who can help!

  • Casual Listener
  • Hey,    I've just moved from Brisbane to Melbourne in Australia. I'm aware of how to change your country but I just want to change my city so I'm notifed of gigs near me rather than bac...
  • sklene
  • Casual Listener
  • 2589 Views
  • 9 replies
  • 0 likes
  • Account
    Other
  • 2589 Views
  • 9 replies
  • 0 likes