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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

89125 Views

9 replies

2 likes

Account
Login
  • 89125 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

759904 Views

18 replies

29 likes

  • 759904 Views
  • 18 replies
  • 29 likes

Unlimited doesnt work

What the **bleep**?, I bought unlimited again about 2 weeks ago, and when i changed my fb password, my unlimited doesnt work, but you have charged the price of unlimited from my bank account? So could you fix this **bleep**ing problem, im pissed off ...

Newbie

What the **bleep**?, I bought unlimited again about 2 weeks ago, and when i changed my fb password, my unlimited doesnt work, but you have charged the price of unlimited from my bank account? So coul...

Adam

Roadie

245 Views

1 replies

0 likes

  • 245 Views
  • 1 replies
  • 0 likes

Will you delete my account, please?

Since October 27 I contacted Spotify three times and asked to have my account deleted. Nothing happened except auto-replies. Please delete my account. P.S.: Yes, I went the recommended way through the contact form.

Visitor

Since October 27 I contacted Spotify three times and asked to have my account deleted. Nothing happened except auto-replies. Please delete my account.   P.S.: Yes, I went the recommended way...

Sam

Spotify

299 Views

2 replies

0 likes

Account
  • 299 Views
  • 2 replies
  • 0 likes

My account hacked

My Spotify premium account has been hacked and the mail and password has been changed. I can see the new email that they have changed to, and its not mine. Please help, I have contacted your support in diffrent ways but havent got any response from y...

Casual Listener

My Spotify premium account has been hacked and the mail and password has been changed. I can see the new email that they have changed to, and its not mine.    Please help, I have c...

Adam

Roadie

430 Views

3 replies

0 likes

  • 430 Views
  • 3 replies
  • 0 likes

Unidays

Hi, I am trying to activate a Unidays voucher on my Spotfiy account, when I went to do this it seemed to log me into an older account (think it might have been associated with my facebook account) So now when I try to redeem the voucher on the spotif...

Newbie

Hi, I am trying to activate a Unidays voucher on my Spotfiy account, when I went to do this it seemed to log me into an older account (think it might have been associated with my facebook account) So...

Adam

Roadie

891 Views

1 replies

0 likes

Account
  • 891 Views
  • 1 replies
  • 0 likes

Creating a spotify "music library" with artist and records only

Ofcourse we have playlist, which is a fine selection of once music choice, but too many lists doesn't give the best view, beinig able too search tru your own library as if you go true your classic cd-tower would be great. So, just an option to build ...

Newbie

Ofcourse we have playlist, which is a fine selection of once music choice, but too many lists doesn't give the best view, beinig able too search tru your own library as if you go true your classic c...

Adam

Roadie

343 Views

1 replies

0 likes

Other
  • 343 Views
  • 1 replies
  • 0 likes

Spotify premium fungerar inte

hej, mitt teliaabonnemang gick ut och i och med det så försvann spotifykontot. Har försökte återaktivera det nu i ett par veckor men det går inte. Det står att jag har ett spotify-premium konto men det verkar inte vara aktiverat, verkar vara någon fo...

Newbie

hej,   mitt teliaabonnemang gick ut och i och med det så försvann spotifykontot. Har försökte återaktivera det nu i ett par veckor men det går inte. Det står att jag har ett spotify-premium ...

Adam

Roadie

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Certain Song not uploading

For some reason only one of the songs I really want to upload to spotify, or you know to locally be uploaded so I can listen on my phone isn't uploading. It is an mp3 and it's a normal song. Please help, I've tried everything.

Casual Listener

For some reason only one of the songs I really want to upload to spotify, or you know to locally be uploaded so I can listen on my phone isn't uploading. It is an mp3 and it's a normal song. Please h...

Adam

Roadie

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

How do I retrieve a forgotten password

Hi I just got the premium subscription, I made an account for spotify and I must have maDe a small mistake while typing in the password when I set up my account. Your service has nothing for a lost password, and I really need to get my account erased...

Newbie

Hi I just got the premium subscription, I made an account for spotify and I must have maDe a small mistake while typing in the password when I set up my account. Your service has nothing for a lost p...

Adam

Roadie

801 Views

1 replies

0 likes

  • 801 Views
  • 1 replies
  • 0 likes

Language

My Spotify is set to japanese and i want it. in Swedish how do i Change it

Casual Listener

My Spotify is set to japanese and i want it. in Swedish how do i Change it

Joe

Community Legend

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

Creating a spotify account?

I am trying to create a Spotify account. I am currently loggin on to Spotify with my FB account but there seems to be a bug with SONOS and a FB account. Now whilst trying to create a spotify account the system tells me it has send me an email with th...

Newbie

I am trying to create a Spotify account. I am currently loggin on to Spotify with my FB account but there seems to be a bug with SONOS and a FB account. Now whilst trying to create a spotify account ...

Peter__

Community Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Says need premium when I have an account

I have recently replaced my I phone and it says I need a premium account when I already have one. No problems until I got the new phone

Visitor

I have recently replaced my I phone and it says I need a premium account when I already have one. No problems until I got the new phone

Joe

Community Legend

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

creating an artist page

I am with the Cliburn and we host an international piano competition every 4 years as well as an amatuer competition. All music during the competition is recorded and kept by us/copyrighted to distribute. Is there a way to create a Cliburn spotify pr...

Newbie

I am with the Cliburn and we host an international piano competition every 4 years as well as an amatuer competition. All music during the competition is recorded and kept by us/copyrighted to distri...

Peter__

Community Legend

288 Views

1 replies

0 likes

Account
  • 288 Views
  • 1 replies
  • 0 likes

Solved!! Charged monthly for sptify premium given only free level service

Purchsed premium service that I never recieved. RDIO and Pandora are excellent providers. What a waste of money and no contact for help. Cancelled, katysharon

Newbie

Purchsed premium service that I never recieved. RDIO and Pandora are excellent providers. What a waste of money and no contact for help. Cancelled, katysharon

Peter__

Community Legend

1304 Views

9 replies

2 likes

  • 1304 Views
  • 9 replies
  • 2 likes

Spotify, why you are so mean to me *lol* delete my account PLEASE!

Why does this company not give a **bleep** about its users? I tried contacting them many times and never got a response, I want my account deleted becasue they are not able to get it fixed. Probably nobody working at spotify will read this... so this...

Regular

Why does this company not give a **bleep** about its users?   I tried contacting them many times and never got a response, I want my account deleted becasue they are not able to get it fixed...

Greg

Roadie

583 Views

9 replies

0 likes

Account
  • 583 Views
  • 9 replies
  • 0 likes

account compromised Cs doesn't reply.

Hello, I submitted a support ticket to Spotify about 2 weeks ago now. Spotify username: sena123, Case #: 01000183 regarding the fact that my account was compromised, email address and password are both changed For almost 2 weeks I’m paying for a serv...

Casual Listener

Hello,   I submitted a support ticket to Spotify about 2 weeks ago now. Spotify username: sena123, Case #: 01000183 regarding the fact that my account was compromised, email address and pass...

venom157

Casual Listener

438 Views

5 replies

0 likes

  • 438 Views
  • 5 replies
  • 0 likes

Solved!! Upgrade Premium Spotify iPhone 4S

Hey,

Know this question has been out on the forum before, but here it goes: How do I get my iPhone to recognize that I have a premium account? I have tried logging in and out, restarting phone and reinstalling spotify on my phone. Really don't want t...

Casual Listener

Hey, <br><br>Know this question has been out on the forum before, but here it goes: How do I get my iPhone to recognize that I have a premium account? I have tried logging in and out, res...

knustmus

Casual Listener

527 Views

2 replies

0 likes

Account
Other
Premium
  • 527 Views
  • 2 replies
  • 0 likes

Spotify automatically connected FB to friend's Spotify account, now all playlists are gone

tl;dr - my playlists are gone and I don't see a way to restore them; opened a ticket, but there's been no response. Please fix my account and give my playlists back. Long version: I woke up one day to find my account magically upgraded to Premium and...

Casual Listener

tl;dr - my playlists are gone and I don't see a way to restore them; opened a ticket, but there's been no response. Please fix my account and give my playlists back.       Long...

Adam

Roadie

735 Views

3 replies

0 likes

Account
Free
Login
  • 735 Views
  • 3 replies
  • 0 likes

Unable to renew student account due to Facebook Login

I have entered my new NUS number to renew my Spotify Premium at the discounted student rate, and at the end of the purchase process it asks me to re enter my Facebook password in a pop up window. I do this, but it simply refreshes the same page and d...

Regular

I have entered my new NUS number to renew my Spotify Premium at the discounted student rate, and at the end of the purchase process it asks me to re enter my Facebook password in a pop up window. I d...

Peter__

Community Legend

1149 Views

9 replies

0 likes

Account
Premium
  • 1149 Views
  • 9 replies
  • 0 likes

Subscriptions

What is quality difference between free and the $4.99 version I only need 4 my desktop

Newbie

What is quality difference between free and the $4.99 version I only need 4 my desktop

Adam

Roadie

222 Views

1 replies

0 likes

Account
  • 222 Views
  • 1 replies
  • 0 likes