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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287428 Views

529 replies

34 likes

Account
Free
  • 287428 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13624 Views

6 replies

11 likes

Security
  • 13624 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540266 Views

990 replies

114 likes

Account
  • 540266 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129600 Views

74 replies

12 likes

Account
Login
Premium
  • 129600 Views
  • 74 replies
  • 12 likes

Would like to delete an old Spotify Account

Issue: I have an old spotify account that I would like to delete. I'm in a kind of loop. The account was connected with Facebook, which I had deleted. Issue 1: Spotify will only let me login with Facebook. Issue 2: I would log in with the Spotify use...

Casual Listener

Issue: I have an old spotify account that I would like to delete. I'm in a kind of loop. The account was connected with Facebook, which I had deleted. &nbsp...

polygon

Casual Listener

363 Views

2 replies

0 likes

Account
Security
  • 363 Views
  • 2 replies
  • 0 likes

Redeem code doesn't work "Oops! Something went wrong, please try again or check out our help area"

Hi, I bought a Spotify premium/unlimited/download card yesterday from an "ica" (store in sweden). I tried to write the code on the backside of the card in "www.spotify.com/redeem" but it always says "Oops! Something went wrong, please try again or ch...

Casual Listener

Hi, I bought a Spotify premium/unlimited/download card yesterday from an "ica" (store in sweden). I tried to write the code on the backside of the card in "www.spotify.com/redeem" but it always says ...

Peter__

Community Legend

8122 Views

22 replies

0 likes

  • 8122 Views
  • 22 replies
  • 0 likes

Spotify Premium Code to Spotify Unlimited/Downloads

Hello!I have received a Spotify Premium Code as a gift and I was wondering if it is possible to use this for Spotify Unlimited or Spotify Downloads instead. If this is possible, how do I do it?Thank you.

Casual Listener

Hello! I have received a Spotify Premium Code as a gift and I was wondering if it is possible to use this for Spotify Unlimited or Spotify Downloads instead. If this is possible, how do I do it? ...

Peter__

Community Legend

1365 Views

7 replies

0 likes

  • 1365 Views
  • 7 replies
  • 0 likes

Spotify Aboard

I had gone on vacation to south america and had spotify on my ipod. i recently came back and got an iphone for my birthday and when i was using spotify it stopped working and logged me out. when i tried logging back in.it says "you can only use Spoti...

Newbie

I had gone on vacation to south america and had spotify on my ipod. i recently came back and got an iphone for my birthday and when i was using spotify it stopped working and logged me out. when i t...

Peter__

Community Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Log out everywhere!!

Please log all systems out of my account as it is being used by other prople. i have changed my password.

Casual Listener

Please log all systems out of my account as it is being used by other prople. i have changed my password.

Peter__

Community Legend

703 Views

1 replies

1 likes

  • 703 Views
  • 1 replies
  • 1 likes

Still Being Charged after Cancellation

Hi, Last month (before the New Year), I cancelled my subscription to Spotify Premium. When I woke up this morning, I'd been charged £9.99 and am, apparently, still a Premium member. All I want is my money back and to no longer be a Premium user as I ...

Newbie

Hi, Last month (before the New Year), I cancelled my subscription to Spotify Premium. When I woke up this morning, I'd been charged £9.99 and am, apparently, still a Premium member. All I want is m...

Joe

Community Legend

248 Views

2 replies

0 likes

  • 248 Views
  • 2 replies
  • 0 likes

Someone has hacked my spotify premium account. Help!

I cannot log in online, and the app on my iPhone isn't working. How do I get my account back?!?!

Newbie

I cannot log in online, and the app on my iPhone isn't working. How do I get my account back?!?!

dinomight

Spotify Star

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Trouble connecting with a facebook friend on spotify

I am connected to Spotify via facebook, with sharing limited to friends. My girlfriend is connected to spotify via facebook, with sharing limited to just me. And we can't find each other and connect! Anyone know how to fix this??

Casual Listener

I am connected to Spotify via facebook, with sharing limited to friends. My girlfriend is connected to spotify via facebook, with sharing limited to just me. And we can't find each other and connect!...

Joe

Community Legend

250 Views

3 replies

0 likes

  • 250 Views
  • 3 replies
  • 0 likes

Solved!! Change account profile

Hi guy, I just need if to know if I can transform my actual Premium account on my fb account in a simply stand alone Spotify account. At start I tried spotify by accessing my fb log, after that I've buyed premium but now I prefer to separate the two ...

Regular

Hi guy, I just need if to know if I can transform my actual Premium account on my fb account in a simply stand alone Spotify account. At start I tried spotify by accessing my fb log, after that I...

Peter__

Community Legend

642 Views

4 replies

0 likes

  • 642 Views
  • 4 replies
  • 0 likes

Reset my devices

Hi I think I might have tried to sync more than 3 devices and now my iPod wont download anymore tracks. Please can you reset so I can download again?

Casual Listener

Hi I think I might have tried to sync more than 3 devices and now my iPod wont download anymore tracks. Please can you reset so I can download again?

Peter__

Community Legend

229 Views

1 replies

0 likes

Premium
  • 229 Views
  • 1 replies
  • 0 likes

foreign transaction fee

i bough a Spotify gfit card US online version and my credit card viewed the Spotify charge as a foreign transaction from London and they charged a "foreign transaction fee". (I also have a monthly premium spotify account and my credit card doesn't ch...

Casual Listener

i bough a Spotify gfit card US online version and my credit card viewed the Spotify charge as a foreign transaction from London and they charged a "foreign transaction fee".    (I also ...

Peter__

Community Legend

1866 Views

3 replies

0 likes

  • 1866 Views
  • 3 replies
  • 0 likes

Solved!! cannot login anymore

When I try to login using my facebook email and password, it says my email/password is invalid. This just started happening yesterday. I don't know if this is related to me continuing my spotify premium account for the 30 day trial, since this also h...

Visitor

When I try to login using my facebook email and password, it says my email/password is invalid. This just started happening yesterday. I don't know if this is related to me continuing my spotify prem...

Paramed1976

Casual Listener

2962 Views

35 replies

0 likes

  • 2962 Views
  • 35 replies
  • 0 likes

Problem with mobile premium

HiI have upgraded to premium, my iPad version is great, however iPhone version won't let me play individual songs as it says I should be able too? Also I may be thick here, but after upgrading should I be able to play playlists without the shuffle? A...

Newbie

Hi I have upgraded to premium, my iPad version is great, however iPhone version won't let me play individual songs as it says I should be able too? Also I may be thick here, but after upgrading sh...

Peter__

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Solved!! What % of tracks on Spotify are streamed at 320kbps?

Hi, Do we know (or can Spotify confirm!) how many tracks online are indeed streamable at 320kbps? Is there a way of seeing the stream quality within the Spotify Application? Cheers, Mick

Casual Listener

Hi, Do we know (or can Spotify confirm!) how many tracks online are indeed streamable at 320kbps? Is there a way of seeing the stream quality within the Spotify Application? Cheers, Mick

Peter__

Community Legend

18693 Views

8 replies

0 likes

  • 18693 Views
  • 8 replies
  • 0 likes

Solved!! Can't log into the right account

I've had a Spotify account for over a year now and love to use it. My mom liked the idea of Spotify Premium so made her own account and used the free trial. Since I wanted to use Spotify on my phone I logged into her account on my phone. MY account w...

Newbie

I've had a Spotify account for over a year now and love to use it. My mom liked the idea of Spotify Premium so made her own account and used the free trial. Since I wanted to use Spotify on my phone ...

Peter__

Community Legend

1292 Views

3 replies

0 likes

Account
disappear
Facebook
Help
  • 1292 Views
  • 3 replies
  • 0 likes

What the heck. End of Premium and after SECOND upgrade, no music.

I use Spotify on my phone at work, where I don't have an internet connection. I signed up for the free trial and spotify premium so that I could listen to music while sitting at my desk job. Today I log in, and suddenly no Spotify premium (even thoug...

Newbie

I use Spotify on my phone at work, where I don't have an internet connection. I signed up for the free trial and spotify premium so that I could listen to music while sitting at my desk job. Today I ...

Peter__

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Limit on song plays?

Recently upgraded to premium but some of the songs that became unavailable whilst using free are still not accessible.. Main reason I upgraded was so I could listen to these.. Don't feel IM getting the service I'm paying for at the minute. Frustratin...

Casual Listener

Recently upgraded to premium but some of the songs that became unavailable whilst using free are still not accessible.. Main reason I upgraded was so I could listen to these.. Don't feel IM getting t...

Peter__

Community Legend

399 Views

5 replies

0 likes

  • 399 Views
  • 5 replies
  • 0 likes

Spotify not registering my premium states

I've tried to play from my spotify premium account through Sonos this evening but have been asked to 're-authorise spotify account' to allow me to play through Sonos. Having logged into Spotify, my account doesn't recognise that I have Premium but sa...

Newbie

I've tried to play from my spotify premium account through Sonos this evening but have been asked to 're-authorise spotify account' to allow me to play through Sonos. Having logged into Spotify, my a...

Peter__

Community Legend

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Spotify doesn't sync my new facebook profile pic

Hi, I changed my facebook profile pic yesterday but spotify doesn't sync my spotify profile pic ,can anybody help me ?

Casual Listener

Hi, I changed my facebook profile pic yesterday but spotify doesn't sync my spotify profile pic ,can anybody help me ?

Peter__

Community Legend

1032 Views

3 replies

0 likes

  • 1032 Views
  • 3 replies
  • 0 likes