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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88666 Views

9 replies

2 likes

Account
Login
  • 88666 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

757876 Views

18 replies

29 likes

  • 757876 Views
  • 18 replies
  • 29 likes

Account Information

I am being charged $9.99 per month on my AMEX card each month. Reference number is 239112742014. However, I don't know my login information. Please advise how I can retrieve my login informatin. I also have a free account which I obviously don't want...

Newbie

I am  being charged $9.99 per month on my AMEX card each month.  Reference number is 239112742014.  However, I don't know my login information.  Please advise how I can retrieve m...

Joe

Community Legend

184 Views

1 replies

0 likes

  • 184 Views
  • 1 replies
  • 0 likes

Seguir a un amigo que no esta en facebook

Hola, Alguien me podría ayudar a saber si puedo buscar algún amigo por su dirección de correo? ES que no esta en FB preo tiene spotify y quiero seguirla.

Newbie

Hola,  Alguien me podría ayudar a saber si puedo buscar algún amigo por su dirección de correo?  ES que no esta en FB preo tiene spotify y quiero seguirla. 

majo8

Newbie

965 Views

2 replies

0 likes

  • 965 Views
  • 2 replies
  • 0 likes

I'm a producer that needs an album of mine taken out of Spotify's library.

I got my music on spotify about a month ago using Ditto Music as my third party distributor, however, my track listing was messed up and I'd like to take the album down and put up a corrected version of it. How should I go about getting this done? My...

Newbie

I got my music on spotify about a month ago using Ditto Music as my third party distributor, however, my track listing was messed up and I'd like to take the album down and put up a corrected version...

Peter__

Community Legend

405 Views

2 replies

0 likes

Other
  • 405 Views
  • 2 replies
  • 0 likes

My spotify linked to a new account! Help!! I need my old account back..

My facebook account accidentally got linked to another account and was unlinked, but when I have tried to sign in now all my playlists and radio stations and stared music is gone! My messages and friends are gone too!!! It says I have a new account n...

Visitor

My facebook account accidentally got linked to another account and was unlinked, but when I have tried to sign in now all my playlists and radio stations and stared music is gone! My messages and fri...

Adam

Roadie

234 Views

1 replies

0 likes

Account
  • 234 Views
  • 1 replies
  • 0 likes

New device not recognising premium account

Hi, i recently removed spotify from a device and installed it on a new one (HTC One phone). unfortunately the app on the new device wont recognise my premium account. Please help - its very frustrating! Thanks

Casual Listener

Hi, i recently removed spotify from a device and installed it on a new one (HTC One phone). unfortunately the app on the new device wont recognise my premium account. Please help - its very frustrati...

Peter__

Community Legend

744 Views

4 replies

0 likes

  • 744 Views
  • 4 replies
  • 0 likes

problem :" what`s new" is missing from the main menu

Hello Spotify I am Nina Toskedal >, a premium meber from Norway, always pay my check on time. I am missing the "what is new" buttom from my main menu, it has been missing for two- three months. I have the latest upgradde version of Spotify. Please ca...

Newbie

Hello Spotify   I am Nina Toskedal <SNIP>>, a premium meber from Norway, always pay my check on time. I am missing the "what is new" buttom from my main menu, it has been mis...

Peter__

Community Legend

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes

Ninaa

mi spotify esta conectado a una cuenta facebook incorrecta! Como soluciono esto?

Newbie

mi spotify esta conectado a una cuenta facebook incorrecta! Como soluciono esto?

Peter__

Community Legend

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
  • 0 likes

Solved!! 2 30$ cards getting only 6 months!

Hi I have purchased 2 30$ spotify gift cards (couldn't find a single 60$ one) and I wanted to sign up for a year’s subscription, however when I entered both codes, spotify automatically signed me up for 3 months for each card (6 months in total) inst...

Casual Listener

Hi   I have purchased 2 30$ spotify gift cards (couldn't find a single 60$ one) and I wanted to sign up for a year’s subscription, however when I entered both codes, spotify automatically si...

ejmirza

Casual Listener

482 Views

2 replies

0 likes

Account
Premium
Subscription
  • 482 Views
  • 2 replies
  • 0 likes

Facebook Reg Button not working, and account password not being recognized.

Description I upgraded my account to premium via my phone, shortly thereafter I got a new computer. When I loaded the Spotify webapp onto that computer, I went to log in. The screen says I can log in via facebook, bus doesn't actually let me (I click...

Newbie

Description I upgraded my account to premium via my phone, shortly thereafter I got a new computer. When I loaded the Spotify webapp onto that computer, I went to log in. The screen says I can lo...

Peter__

Community Legend

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
  • 0 likes

Solved!! Charged for Spotify but don't seem to have an account

Spotify Case # 01010631: Account questions ref:_00DD0pxIW._500D0VzovR:ref I sent this message a week ago and haven't heard back. My boss is being charged $4 monthy for Spotify USA. He doesn't know what this is, and asked me to cancel it. I have tried...

Casual Listener

Spotify Case # 01010631: Account questions ref:_00DD0pxIW._500D0VzovR:ref   I sent this message a week ago and haven't heard back.   My boss is being charged $4 monthy for Spotify...

Dave_987

Casual Listener

453 Views

3 replies

0 likes

  • 453 Views
  • 3 replies
  • 0 likes

Retrieving an old account

I decided to deactivate my facebook account a while back, not realising that both my spotify premium and facebook are linked. I DON'T want to use facebook anymore, so I DON'T WANT to use my facebook info to open my spotify. I created a new Spotify ac...

Newbie

I decided to deactivate my facebook account a while back, not realising that both my spotify premium and facebook are linked. I DON'T want to use facebook anymore, so I DON'T WANT to use my facebook ...

user-removed

Not applicable

2953 Views

3 replies

0 likes

  • 2953 Views
  • 3 replies
  • 0 likes

How do i get help with my account

How do i get some customer service on this system as you are taking my cash but not providing a service

Newbie

How do i get some customer service on this system as you are taking my cash but not providing a service

Peter__

Community Legend

212 Views

1 replies

0 likes

  • 212 Views
  • 1 replies
  • 0 likes

I am being charged £9.99 but dont know my account!

As the topic says, I am being charged but I don't even know which account it is that I have premium on..I've forgotten my account name and mail, is there any way to find out? Maybe with the numbers on my charge-info (REF NUMBER) in my bank site? And ...

Newbie

As the topic says, I am being charged but I don't even know which account it is that I have premium on..I've forgotten my account name and mail, is there any way to find out? Maybe with the numbers o...

Peter__

Community Legend

957 Views

1 replies

2 likes

Account
Premium
Security
Subscription
  • 957 Views
  • 1 replies
  • 2 likes

Movistar Spotify Premiun

Hola. Hoy me he suscrito a la promoción de Movistar Spotify Premium y al ir a hacerme una cuenta no me ha dejado enlazar con mi correo electrónico porque ya tenía una cuenta con ese correo, la cual no me acordaba que tenía (supongo q gratuita porque ...

Newbie

Hola. Hoy me he suscrito a la promoción de Movistar Spotify Premium y al ir a hacerme una cuenta no me ha dejado enlazar con mi correo electrónico porque ya tenía una cuenta con ese correo, la cual n...

mamapapaesfriki

Regular

2538 Views

13 replies

2 likes

  • 2538 Views
  • 13 replies
  • 2 likes

Playlists lost while syncing

I unchecked playlists on my MacBook Air and then synced to my iPhone 5. Now the unchecked playlists have disappeared. Is there a way to retrieve them? I don't see that I have Time Machine on my laptop...

Casual Listener

I unchecked playlists on my MacBook Air and then synced to my iPhone 5.  Now the unchecked playlists have disappeared.  Is there a way to retrieve them?  I don't see that I have Time M...

Jack_H

Spotify

390 Views

5 replies

0 likes

Account
  • 390 Views
  • 5 replies
  • 0 likes

Going to Hungary

Hello everyone. Soon I'm going to a country where spotify is not available Hungary. I have Premium can I use my laptop in Hungary via wifi to my acount spotify?

Casual Listener

Hello everyone. Soon I'm going to a country where spotify is not available Hungary. I have Premium can I use my laptop in Hungary via wifi to my acount spotify? 

Spotify2014

Casual Listener

428 Views

2 replies

0 likes

Premium
  • 428 Views
  • 2 replies
  • 0 likes

Help, Can't remember my username!

I originally made a spotify account with facebook and I unlinked it from my facebook. I lost about 5 playlists and I used Spotify daily. I have found my profile. i wanna get my subscription off. but i can't cos i dont remember my account name. How i ...

Casual Listener

I originally made a spotify account with facebook and I unlinked it from my facebook. I lost about 5 playlists and I used Spotify daily. I have found my profile. i wanna get my subscription off. but ...

Peter__

Community Legend

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Can't access music but billed first month, confused.

Hi, I joined spotify free trial on 28th September, when I got to about 3rd week of subscription my playlists went missing and i could no longer select songs to play on my mobile(greyed out) as it says join for free trial which i was already in 3rd we...

Casual Listener

Hi, I joined spotify free trial on 28th September, when I got to about 3rd week of subscription my playlists went missing and i could no longer select songs to play on my mobile(greyed out) as it say...

butler83

Casual Listener

431 Views

2 replies

0 likes

Account
  • 431 Views
  • 2 replies
  • 0 likes

Solved!! Being charged £10 for Premium with NUS Discount

Hello, My Credit card was charged £10 for the last 2 months. I have a valid NUS extra card, can someone look into this please?

Regular

Hello,   My Credit card was charged £10 for the last 2 months. I have a valid NUS extra card, can someone look into this please?

ricky_chotai

Regular

950 Views

14 replies

0 likes

  • 950 Views
  • 14 replies
  • 0 likes

Your Country does not match the one set in your profile:

Your Country does not match the one set in your profile:To continue use: update your profile OR: upgrade your spotify account for untilmited travel. I have contacted you directly but never heard back. Not even single email!!! I AM NOT TRAVELLING. I a...

Casual Listener

Your Country does not match the one set in your profile: To continue use: update your profile OR: upgrade your spotify account for untilmited travel.   I have contacted you directly but nev...

johnymst

Casual Listener

1486 Views

2 replies

1 likes

Account
Free
Premium
Security
Subscription
Unlimited
  • 1486 Views
  • 2 replies
  • 1 likes