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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • milkman2
  • Visitor
  • 267548 Views
  • 522 replies
  • 34 likes
  • Account
    Free
  • 267548 Views
  • 522 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13110 Views
  • 6 replies
  • 11 likes
  • Security
  • 13110 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 530506 Views
  • 989 replies
  • 113 likes
  • Account
  • 530506 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128308 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128308 Views
  • 74 replies
  • 12 likes

Double premium payment

Hi, I recently applied my Paypal for the premium trial. However, I may not have been logged into the correct account the first time and would hate to start getting charged for 2 accounts. Is there any way to check this or cancel one and keep the othe...

  • Casual Listener
  • Hi,   I recently applied my Paypal for the premium trial. However, I may not have been logged into the correct account the first time and would hate to start getting charged for 2 accou...
  • Peter__
  • Community Legend
  • 371 Views
  • 3 replies
  • 0 likes
  • 371 Views
  • 3 replies
  • 0 likes

"You are currently using Spotify Free" - money withdrawn from bank account

I've been charged with a month premium subscription. Haven't received any email and my account overview says "You are currently using Spotify Free". ??? (Tried log out and back in etc)

  • Newbie
  • I've been charged with a month premium subscription. Haven't received any email and my account overview says "You are currently using Spotify Free".   ???   (Tried log out an...
  • Peter__
  • Community Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 246 Views
  • 1 replies
  • 0 likes

unlimited

I have an Unlimited subscription. I want to try Premium. Why do I have to pay for that, while everybody else who hasn't a Spotify subscription gets it free for a month. Do you really want me to unscribe first before I can profit of that offer? Or at ...

  • Newbie
  • I have an Unlimited subscription. I want to try Premium. Why do I have to pay for that, while everybody else who hasn't a Spotify subscription gets it free for a month. Do you really want me to unscr...
  • Peter__
  • Community Legend
  • 310 Views
  • 4 replies
  • 0 likes
  • 310 Views
  • 4 replies
  • 0 likes

spotify premium paid by paypal

Hello, Spotify warned me that paypal had refused an automatic payment because of to less money on my paypal. I putted 50 euros on my account of paypal. Will there be an automatic payment or? How much time you get for arranging this problem before the...

  • Newbie
  • Hello, Spotify warned me that paypal had refused an automatic payment because of to less money on my paypal. I putted 50 euros on my account of paypal. Will there be an automatic payment or? Ho...
  • Peter__
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

change my accont from premium to 4.99 a noth 12121218752

HARRISON WILSON Thank you and its off line an why cant i Listen my music offline egank you. [Snip-Email(Privacy)-Peter]

  • Casual Listener
  • HARRISON WILSON Thank you <snip>  and its off line an why cant i Listen my music offline egank you.    [Snip-Email(Privacy)-Peter]
  • Peter__
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • Account
  • 197 Views
  • 1 replies
  • 0 likes

D LAMAR

I am D Lamar, and now there is some picture of a guy with finess music on my profile. Take him off that is not me!!!

  • Casual Listener
  • I am D Lamar, and now there is some picture of a guy with finess music on my profile. Take him off that is not me!!!
  • Peter__
  • Community Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Favorite people list is gone! Help!

I just updated spotify a few days ago and noticed my favorite people list that used to appear on the top left, above the people list that shows all of my facebook friends as they listen to music, is gone. I can't find a way to get it back...anyone kn...

  • Newbie
  • I just updated spotify a few days ago and noticed my favorite people list that used to appear on the top left, above the people list that shows all of my facebook friends as they listen to music, is ...
  • msfit
  • Newbie
  • 1404 Views
  • 3 replies
  • 0 likes
  • 1404 Views
  • 3 replies
  • 0 likes

Profile deleted

I've connected two spotify profiles (mine, premium) and my blog's profile to the same facebook profile (cause I thought I could...) When I switched from the blog's profile on Spotify to my own personal profile on Spotify, it said I was new and everyt...

  • Casual Listener
  • I've connected two spotify profiles (mine, premium) and my blog's profile to the same facebook profile (cause I thought I could...) When I switched from the blog's profile on Spotify to my own person...
  • queensway31
  • Casual Listener
  • 342 Views
  • 4 replies
  • 0 likes
  • 342 Views
  • 4 replies
  • 0 likes

Ive upgraded to Unlimited but account is showing Im on the free version

Ive paid for Unlimited and had an email confirming payment but my account is showing as the free version and I cant access the Unlimited version

  • Newbie
  • Ive paid for Unlimited and had an email confirming payment but my account is showing as the free version and I cant access the Unlimited version
  • Peter__
  • Community Legend
  • 246 Views
  • 2 replies
  • 0 likes
  • 246 Views
  • 2 replies
  • 0 likes

I can't change password and my friend keeps using my account!

My account must be bugged somehow. First, I've got playlists that I haven't created. It's almost like my account is linked with someone elses? How can this be? My real problem though, I cant change password. It says something like "Email Another acco...

  • Regular
  • My account must be bugged somehow. First, I've got playlists that I haven't created. It's almost like my account is linked with someone elses? How can this be?   My real problem though, I ca...
  • angeltear
  • Regular
  • 543 Views
  • 6 replies
  • 0 likes
  • Account
  • 543 Views
  • 6 replies
  • 0 likes

private message error

How do I check a private message? I got an email saying I had one but when i followed the link and went to my inbox, there wasn't one there.

  • Regular
  • How do I check a private message? I got an email saying I had one but when i followed the link and went to my inbox, there wasn't one there.
  • Peter__
  • Community Legend
  • 381 Views
  • 4 replies
  • 0 likes
  • 381 Views
  • 4 replies
  • 0 likes

How to change the language from Turkish to English on Spotify website account management?

Hi, Since I'm using Spotify with the Turkish Store the profile and account management page on Spotify website and the emails I get are in Turkish. I wish there was a way to change this to English. It seems like you are forgetting about the expats liv...

  • Newbie
  • Hi,   Since I'm using Spotify with the Turkish Store the profile and account management page on Spotify website and the emails I get are in Turkish.   I wish there was a way to chan...
  • Peter__
  • Community Legend
  • 4070 Views
  • 1 replies
  • 0 likes
  • 4070 Views
  • 1 replies
  • 0 likes

Cosmote subscription

Hello i have a spotify account and i premium account eith a cosmote number.. The problem is that i changed my number and i cant use the service with my new number...

  • Newbie
  • Hello i have a spotify account and i premium account eith a cosmote number.. The problem is that i changed my number and i cant use the service with my new number...
  • Peter__
  • Community Legend
  • 890 Views
  • 1 replies
  • 0 likes
  • 890 Views
  • 1 replies
  • 0 likes

Redeem code

I type in the code then i pres premium. Then i pops up a little red text that we can not redeem this code right now.what is the problem??

  • Casual Listener
  • I type in the code then i pres premium. Then i pops up a little red text that we can not redeem this code right now.what is the problem??
  • Peter__
  • Community Legend
  • 399 Views
  • 2 replies
  • 0 likes
  • 399 Views
  • 2 replies
  • 0 likes

Log off everywhere

Hey! I have asked before, and it did not work, so can you please try to log me off everywhere again? : )Username: meofc95

  • Regular
  • Hey! I have asked before, and it did not work, so can you please try to log me off everywhere again? : ) Username: meofc95
  • Taylor
  • Community Legend
  • 513 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 513 Views
  • 1 replies
  • 0 likes

Account Was Disconnected, Help?

Posting this on behalf of a friend whose account got nuked. Yes, he's gone through the protocol and has gotten nowhere. His case # is 01155779 and text from him, quoted below: In short, I recieved an e-mail from spotify stating: "We recently received...

  • Regular
  • Posting this on behalf of a friend whose account got nuked. Yes, he's gone through the protocol and has gotten nowhere.   His case # is 01155779 and text from him, quoted below:   ...
  • Peter__
  • Community Legend
  • 872 Views
  • 14 replies
  • 0 likes
  • 872 Views
  • 14 replies
  • 0 likes

Solved!! device reset

How do you know if your devices have been resetted? I want to wait before downloading my playlists again.

  • Regular
  • How do you know if your devices have been resetted? I want to wait before downloading my playlists again.
  • Peter__
  • Community Legend
  • 341 Views
  • 1 replies
  • 0 likes
  • Premium
  • 341 Views
  • 1 replies
  • 0 likes

credit for unauth charge

I tried to cancel my subscription and I was still charged. I would like my money back please.

  • Casual Listener
  • I tried to cancel my subscription and I was still charged. I would like my money back please.
  • Joe
  • Community Legend
  • 324 Views
  • 3 replies
  • 0 likes
  • Premium
  • 324 Views
  • 3 replies
  • 0 likes

I can't set up the premium account.

I want to upgrade to premium. Every time I am typing in my credit card. After that I submit it and then it says Payment failed. I don't know why it is not working?! My credit card is working(I just purchased something on the Internet with it). Please...

  • Visitor
  • I want to upgrade to premium. Every time I am typing in my credit card. After that I submit it and then it says Payment failed. I don't know why it is not working?! My credit card is working(I just p...
  • Joe
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

My account says something went wrong when I try to look for music in the browser

I have a good internet connection and it says try later, I deleted my app and I download it again but no, it's the same... I don't know what's wrong with it

  • Newbie
  • I have a good internet connection and it says try later, I deleted my app and I download it again but no, it's the same... I don't know what's wrong with it
  • Peter__
  • Community Legend
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes