Accounts

2 accounts linked to my facebook

Hi! I made the mistake of linking my facebook account to a new one I created. I've decided I would like to keep the old one and not the new one and I have already disconnected the new one from my facebook account but I seem to have still lost all of ...

Two Accounts, One Facebook

Hi. I am signed in under my facebook account to spotify but when I logged in again today, it logged me in as a new user. I can still see and actually follow my old spotify account, also linked to my facebook account. How can I merge these two. I want...

Spotify charges for premium, but I can't use it

I have been paying for Spotify Premium, and suddenly I can't log in anymore. Spotify has charged me 9,95e 16.10.2013 for Premium, but when I look at my account information here in Spotify, it says that I have only Spotify Free. And I can't log in to ...

New card causing problems

I got a message that Spotify tried to use my card on file. This card was just cancelled and replaced by a new card. I attempted to put the new card in twice and it failed. This is not a problem with the card, as I have used it routinely. It seems imp...

Error 408

Hi!I recently moved from Sweden to Germany and I seem to have two problems with Spotify premium. 1. I can't change countries from Sweden to Germany unless I update my payment details and I don't really want to do that because I'm afraid that Spotify ...

How to cancel subscription when im not allowed to use @ in my usename which is my email address?

Sorry but is the contact formular sending to a trashcan?

# 00986419 # 00936282 # 00945652 .. no answer until now .. - The 'update' from September downgrades me from Premium to Free - I only can login over Facebook (no working spotifuggle account available) - Workaround for fixing the Facebook problem does ...

spotify account is different from facebook one

I made a new non-facebook account on spotify for make some testing teaching my friend on my android device, the problem is when i try to log in with my facebook accont it seems to be associated with the new account with the new email and I lost all m...

Unlimited subscription not working

I paid, got a receipt and when I log on from web it shows that I have the unlimited. But when I click my account from the program it shows that I have the free. I have tried loggin out several times. Re installing the program .. nothing helps. I wait...

Lost password and email cant login

Hi My dad lost his Spotify password, and he dont know wich email he have registered either. Its not hes current email adress so it must be an old or alternative one... The only thing he is sure about is hes Username. The information was lost when hes...

Don't have payment method to change country code

I'm a US citizen and am working in Mexico for a couple of months. I've been using Spotify free with no trouble until today, where the application is forcing offline mode until I update my profile to match my country code or upgrade. I don't have a Me...

Delete my account

Can you please delete my account immediately, I want to deactivate my facebook and I can't because everytime I sign back into spotify I'm signed straight back into Facebook. I just want a normal account and not a facebook one!

Faroe Islands

Hi, I have signed up for Spotify Premium Subscription but cannot find the Music Service in my Sonos controller. I live in the Faroe Island, part of the Danish Kingdom, and I have spend a complete day to find a solution without success. Hope someone c...

I subscribed with one of my account and I lost that account. How Can I stop subscribing?

I subscribed with one of my account and I lost that account. How Can I stop subscribing?

Please help me with my account! All my datas have disappeared!

Please help me! I experience problems with my account Spotify. The account I'm using is logged in with facebook and the username is called "Salvo Cutaia". I had another account created years ago called "Yorba84" that I'm not using anymore. A friend h...

charged wrongly

I took out the 48 hr trial on my phone and cancelled there after. My subscription says I am currently using Spotify free and have no payment details entered. I was charged £9.99 on 14/10/13 from my paypal account. In app it says I need to upgrade to ...

Problem with Spotify account

Hello!My Spotify account has been removed (now I'm using a new one) and I want to recover it because I had contacts and lists that I would keep.I had Unlimited service and, without any authorization, Spotify changed my account to Premium! So I asked ...

Spotify won't play from my new phone in my car.

I just got a new Android phone. I tried plugging into my auxiliary cord to play in my vehicle as I've always done. The music won't play thru the car speakers, but will play on the phone. Cord is new & yes, plugged in.

Frequent purchases of e-cards

Hello community! I buy a lot of e-card codes from time to time and I have some problems with it. I had to buy 7 one- month codes and after 4th I got a message that error occurred and try again. Unfortunately repeating a purchase is not a solution. I ...