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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81708 Views

9 replies

2 likes

Account
Login
  • 81708 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

657121 Views

13 replies

4 likes

Account
  • 657121 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

738278 Views

18 replies

29 likes

  • 738278 Views
  • 18 replies
  • 29 likes

Solved!! Im erasing my FB account but dont want to lose my music

So ive got a problem of wanting to delete my FB account... But i use facebook to log into spotify. I dnt want to lose the thousands of tracks and playlists i have. Has anyone had tbis problem? Can spotify transfer music to a new screen name?

Visitor

So ive got a problem of wanting to delete my FB account... But i use facebook to log into spotify. I dnt want to lose the thousands of tracks and playlists i have. Has anyone had tbis problem? Can sp...

user-removed

Not applicable

627 Views

4 replies

0 likes

  • 627 Views
  • 4 replies
  • 0 likes

Solved!! Using Spotify in Canada

Hey all,

I am moving to Canada to work for 12 months soon and I was wondering about my Spotify usage...

I'm from the UK and can continue to pay for Spotify using my UK bank account - I'd like to continue to use Spotify while I am out there (on my iPhon...

Visitor

Hey all,<br><br>I am moving to Canada to work for 12 months soon and I was wondering about my Spotify usage...<br><br>I'm from the UK and can continue to pay for Spotify using...

user-removed

Not applicable

4368 Views

2 replies

0 likes

Subscription
  • 4368 Views
  • 2 replies
  • 0 likes

Service

I like to play smooth songs while my baby is falling asleep, but when it is serene and mellow the announcements come on and they are loud and it disrupts her sleep, especially when she struggles to go to sleep. I liked Spotify but with this, it is ma...

Newbie

I like to play smooth songs while my baby is falling asleep, but when it is serene and mellow the announcements come on and they are loud and it disrupts her sleep, especially when she struggles to g...

Joe

Community Legend

233 Views

1 replies

0 likes

  • 233 Views
  • 1 replies
  • 0 likes

wrong debit card charged

i need someone to contact me due to the wrong card being charged and it over drew my account. i need the money put back in my account

Casual Listener

i need someone to contact me due to the wrong card being charged and it over drew my account. i need the money put back in my account

twister0907

Casual Listener

298 Views

2 replies

0 likes

Account
  • 298 Views
  • 2 replies
  • 0 likes

All payment methods are failing.

Tried upgrading to premium on two different accounts, both failing. When I fill in my card-details it shuts down.

Casual Listener

Tried upgrading to premium on two different accounts, both failing. When I fill in my card-details it shuts down.

Peter__

Community Legend

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

Can't change country!

Same case as with other Spotify users. First created my account in Spain and after I returned to Denmark I wasn't abel to change my location. Could you give me a hand? Cheers Vladington

Casual Listener

Same case as with other Spotify users. First created my account in Spain and after I returned to Denmark I wasn't abel to change my location.   Could you give me a hand?   Cheers ...

Peter__

Community Legend

6066 Views

3 replies

0 likes

Account
  • 6066 Views
  • 3 replies
  • 0 likes

Can not connect/share on facebook

Erased my spotify from Facebook. And suddenly I had two accounts, and my original one can´t connect to facebook. I have canceled my other account but it will be deleted 11-112013, is that way I can´t share or what? Please help me

Newbie

Erased my spotify from Facebook. And suddenly I had two accounts, and my original one can´t  connect to facebook. I have canceled my other account but it will be deleted 11-112013, is that w...

Peter__

Community Legend

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

Solved!! Wrong country on signup

Hi all, I signed up when spotify opened for Greece and now i see that the default country was set to USA and spotify is in offline mode. Tried to change country with no success, so i opened a new account, from Greece again, with Greek IP, again count...

Casual Listener

Hi all, I signed up when spotify opened for Greece and now i see that the default country was set  to USA and spotify is in offline mode. Tried to change country with no success, so i opened a...

Blautz

Casual Listener

1012 Views

7 replies

0 likes

Account
  • 1012 Views
  • 7 replies
  • 0 likes

Lost all playlists +++

Hey, so this seems sort of weird. On saturday I got the same problem as a lot of others, all my playlists disapeared and I was downgraded to spotify free. I immediatly sent custommer service an e-mail, but they just gave me a BS answer and told me to...

Newbie

Hey, so this seems sort of weird. On saturday I got the same problem as a lot of others, all my playlists disapeared and I was downgraded to spotify free. I immediatly sent custommer service an e...

user-removed

Not applicable

815 Views

2 replies

1 likes

  • 815 Views
  • 2 replies
  • 1 likes

Starred list gone and songs sent to me are gone and my other play lists are gone.

I randomly got logged out of my Spotify, and before that happened I noticed none of my songs were tracking on facebook, I went back into Spotify and it randomly logged me out. I logged back in and everything was set back to when you first install, I ...

Casual Listener

I randomly got logged out of my Spotify, and before that happened I noticed none of my songs were tracking on facebook, I went back into Spotify and it randomly logged me out. I logged back in and ev...

PWRWarTG

Casual Listener

275 Views

2 replies

0 likes

  • 275 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Manage Premium Devices

I've set up a new premium account, separate from my old original account, so I can use it on my smart TV, iPhone, iPad, but there's nowhere on my account settings to see what devices my new account is registered to? What if I want to switch devices o...

Newbie

I've set up a new premium account, separate from my old original account, so I can use it on my smart TV, iPhone, iPad, but there's nowhere on my account settings to see what devices my new account i...

Jeremy

Spotify Legend

11265 Views

7 replies

0 likes

Account
Premium
Subscription
  • 11265 Views
  • 7 replies
  • 0 likes

Premium Account is gone

Hello,I've always logged into my Spotify with Facebook. I deactivated my Facebook without thinking it would affect my Spotify account. I tried to start up Spotify again and it reactivated my Facebook account. However, now my Premium Spotify account i...

Casual Listener

Hello, I've always logged into my Spotify with Facebook. I deactivated my Facebook without thinking it would affect my Spotify account. I tried to start up Spotify again and it reactivated my Facebo...

Peter__

Community Legend

391 Views

3 replies

0 likes

  • 391 Views
  • 3 replies
  • 0 likes

transfer from facebook account to registered account.

Hello, when i ordered premium it was only possible to register with a facebook account.I don't use facebook anymore and would like to log into Spotify without my facebook account.Is this possible now?Or do I have to follow the instructions in this 1 ...

Casual Listener

Hello, when i ordered premium it was only possible to register with a facebook account. I don't use facebook anymore and would like to log into Spotify without my facebook account. Is this possi...

Peter__

Community Legend

562 Views

4 replies

0 likes

  • 562 Views
  • 4 replies
  • 0 likes

Spotify in two countries

Hi, I live in Sweden where I have Spotify, but I work in Denmark and I want Spotify there too. I don´t want to change my country settings every day. I know that with Premium you can use Spotify while travelling, but I want to listen to music in my co...

Casual Listener

Hi,   I live in Sweden where I have Spotify, but I work in Denmark and I want Spotify there too. I don´t want to change my country settings every day. I know that with Premium you can use Sp...

tremblayusa007

Casual Listener

3590 Views

5 replies

0 likes

Premium
  • 3590 Views
  • 5 replies
  • 0 likes

After disconnecting from facebook desktop application still has facebook pictures in sidebar.

I have an acount from befor facebook was a requirement. I used to use the web player but now I get "Failed to connect to spotify, trying again now." and it does this forever. Because the web player now does this I downloaded the desktop application. ...

Newbie

I have an acount from befor facebook was a requirement. I used to use the web player but now I get "Failed to connect to spotify, trying again now." and it does this forever. Because the web player n...

Peter__

Community Legend

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Lost all my playlists, with 1000 starred and almost 30K songs in total!

I had suddenly somet error while logging in to facebook, so I changed my password there. I CHANched my password here too, and lost ALL my old playlist!!!!

Newbie

I had suddenly somet error while logging in to facebook, so I changed my password there. I CHANched my password here too, and lost ALL my old playlist!!!!

Peter__

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

friend is using my account

Can someone please logout my friend, can't play my music, thank you

Newbie

Can someone please logout my friend, can't play my music, thank you

Peter__

Community Legend

304 Views

2 replies

0 likes

Account
  • 304 Views
  • 2 replies
  • 0 likes

HELP! Accidentally deleted a playlist!

HELP! I accidentally deleted my playlist "Downloadables" That I keep about 3 hours of music in! How can I get it back? There isn't an undo function for this in Spotify itself, and I can't seem to recover it using TimeMachine! Is there anything I can ...

Newbie

HELP! I accidentally deleted my playlist "Downloadables" That I keep about 3 hours of music in! How can I get it back? There isn't an undo function for this in Spotify itself, and I can't seem to rec...

Peter__

Community Legend

448 Views

2 replies

0 likes

Account
Other
  • 448 Views
  • 2 replies
  • 0 likes

30 day free trial no Credit card but premium code

Hello, I bought one of these premium codes but I can't use it because spotifuggle only offers me the 30 day free trial, but I don't have a credit card to use this offer. How can I skip this offer to redeem my premium code?? Cheers.

Casual Listener

Hello, I bought one of these premium codes but I can't use it because spotifuggle only offers me the 30 day free trial, but I don't have a credit card to use this offer. How can I skip this offer t...

Liam

Community Legend

3388 Views

2 replies

1 likes

  • 3388 Views
  • 2 replies
  • 1 likes

Error 410

Hello. Case number: #00981590 I had to make this new account to be able to get on the forums because I cant login with my original account, it says that it's wrong username or password. I've reset my password, didnt get any e-mail, i've sent a mail t...

Casual Listener

Hello. Case number:  #00981590   I had to make this new account to be able to get on the forums because I cant login with my original account, it says that it's wrong username or pa...

snusker2

Casual Listener

412 Views

2 replies

0 likes

Account
  • 412 Views
  • 2 replies
  • 0 likes