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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 334779 Views
  • 890 replies
  • 105 likes
  • Account
  • 334779 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147715 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147715 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 86002 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 86002 Views
  • 68 replies
  • 9 likes

how to edit display name in 'recent activity' feed

In the recent activity section of my profile, spotify uses my facebook name--but only the first part of my double name--i.e., it displays "Mary" and not "Mary Jane". That is, in the favorites section--as it is on facebook--my full name is displayed: ...

  • Regular
  • In the recent activity section of my profile, spotify uses my facebook name--but only the first part of my double name--i.e., it displays "Mary" and not "Mary Jane". That is, in the favorites section...
  • Peter__
  • Community Legend
  • 1131 Views
  • 7 replies
  • 0 likes
  • 1131 Views
  • 7 replies
  • 0 likes

Privacy setting problem with Facebook

I'm brand new as of today, and tried to connect with Facebook. It says that my privacy settings are not correct to connect, takes me to the privacy settings in FB (long page of different settings), but fails to tell/show me *what* to change. I sent i...

  • Newbie
  • I'm brand new as of today, and tried to connect with Facebook. It says that my privacy settings are not correct to connect, takes me to the privacy settings in FB (long page of different settings), b...
  • Peter__
  • Community Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

How to get premium w/o credit card

Bought a prepaid spotify card and it won't let me get premium without a credit card? I don't use credit cards or banks. Is there a way around this? Thanks

  • Regular
  • Bought a prepaid spotify card and it won't let me get premium without a credit card? I don't use credit cards or banks. Is there a way around this? Thanks
  • Liam
  • Community Legend
  • 370 Views
  • 3 replies
  • 0 likes
  • Premium
  • 370 Views
  • 3 replies
  • 0 likes

No reply to my e-mails

My thread was deleted, I asked about it in another thread and that thread got deleted as well. This is repost of older thread that was deleted. Somebody, please, explain me what is going on and why I am treated this way. This is frustrating. I contac...

  • Visitor
  • My thread was deleted, I asked about it in another thread and that thread got deleted as well. This is repost of older thread that was deleted. Somebody, please, explain me what is going on and why I...
  • Joe
  • Community Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 189 Views
  • 1 replies
  • 0 likes

Can't log in to Spotify?

Hello! I've been having a problem recently. I log in to Spotify using Facebook, which works just fine, but I use Spotify Free and used up my remaining time when I was cleaning one day, so my Friend said I should get a new account with another E-Mail ...

  • Casual Listener
  • Hello!   I've been having a problem recently. I log in to Spotify using Facebook, which works just fine, but I use Spotify Free and used up my remaining time when I was cleaning one day, so ...
  • Lykkeligven
  • Casual Listener
  • 223 Views
  • 2 replies
  • 0 likes
  • 223 Views
  • 2 replies
  • 0 likes

Transferring Playlists to a New Account- Playlists not viewing properly/Songs Not Streaming

I've been a Premium subscriber for two years and I'm starting a new account. My current Spotify is connected to my Facebook, and I'd like to no longer be tethered to Facebook in order to access Spotify. I made a new, independent account and followed ...

  • Casual Listener
  • I've been a Premium subscriber for two years and I'm starting a new account. My current Spotify is connected to my Facebook, and I'd like to no longer be tethered to Facebook in order to access Spoti...
  • Wrightlawyer
  • Casual Listener
  • 2139 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 2139 Views
  • 4 replies
  • 0 likes

Offer 48HKDollar turns to 9,99 Euro

When I click on premium it says 48 HKD a month, when I click on it they want to charge me 9,99€ why???

  • Newbie
  • When I click on premium it says 48 HKD a month, when I click on it they want to charge me 9,99€ why???   
  • Jamie
  • Spotify Legend
  • 256 Views
  • 2 replies
  • 0 likes
  • 256 Views
  • 2 replies
  • 0 likes

not able to redeem

I bought my prepaid code about a week ago, still not able to redeem... Getting a bit frustrated.

  • Newbie
  • I bought my prepaid code about a week ago, still not able to redeem... Getting a bit frustrated.
  • Peter__
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Paying full price when I have an NUS card.

I've tried to contact through the contact forum three times and I never get a confirmation email and nobody has got back to me. I'm being charged full price even though i've put in my NUS card details and cancelled and resubscribed using my details. ...

  • Newbie
  • I've tried to contact through the contact forum three times and I never get a confirmation email and nobody has got back to me. I'm being charged full price even though i've put in my NUS card detail...
  • Peter__
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Facebook somehow disconnected from spotify account

Hi! I initially made my Spotify account using Facebook. I used it for months with no problem. Something happened when I tried to log in recently though. Now my Facebook account is connected to an entirely new account with a new username - 1299022684....

  • Casual Listener
  • Hi! I initially made my Spotify account using Facebook. I used it for months with no problem. Something happened when I tried to log in recently though. Now my Facebook account is connected to an e...
  • LifeOnCloud8
  • Casual Listener
  • 220 Views
  • 2 replies
  • 0 likes
  • 220 Views
  • 2 replies
  • 0 likes

Cancelled today and says it wont expire till next month?

I cancelled my spotify today (September 15) before the trial ended and it says it wont officially be cancelled until October 15? Why is that?? Will I be charged for this? PLEASE HELP.

  • Newbie
  • I cancelled my spotify today (September 15) before the trial ended and it says it wont officially be cancelled  until October 15? Why is that?? Will I be charged for this? PLEASE HELP.
  • Liam
  • Community Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 214 Views
  • 1 replies
  • 0 likes

Change login from actual Spotify to Facebook login

Hello I'd like to change from login with Spotify details to Facebook login. How can I do this? Many thanks, Onlyconnect1

  • Casual Listener
  • Hello I'd like to change from login with Spotify details to Facebook login. How can I do this? Many thanks, Onlyconnect1
  • onlyconnect1
  • Casual Listener
  • 545 Views
  • 2 replies
  • 0 likes
  • Login
  • 545 Views
  • 2 replies
  • 0 likes

Cobro indevido

Estimados señores me acojí a la prueba gratuita de un mes, realicé la anulación en el link que mandaron ustedes a mi mail, entiendomque elmproceso fué correcto porque de hecho el servicio se interrumpió a pesar de lo cual se me realizó un cargo en la...

  • Newbie
  • Estimados señores me acojí a la prueba gratuita de un mes, realicé la anulación en el link que mandaron ustedes a mi mail, entiendomque elmproceso fué correcto porque de hecho el servicio se interrum...
  • Peter__
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Payment Failed

So my spotify stopped working the other day and I checked my bank balance and assume the payment failed. I didn't get any warning or notification. I tried reconnecting to premium online but it didn't work. I have been without spotify for over a week ...

  • Newbie
  • So my spotify stopped working the other day and I checked my bank balance and assume the payment failed. I didn't get any warning or notification. I tried reconnecting to premium online but it didn't...
  • Joe
  • Community Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • Account
  • 376 Views
  • 1 replies
  • 0 likes

Keeing downloads after cancelling premium trial

If I downloaded the free premium trial, and downloaded some songs, what happens if i cancel after the free trial? Do I get to keep them? Or do they stop working?

  • Newbie
  • If I downloaded the free premium trial, and downloaded some songs, what happens if i cancel after the free trial? Do I get to keep them? Or do they stop working?
  • Joe
  • Community Legend
  • 987 Views
  • 1 replies
  • 0 likes
  • 987 Views
  • 1 replies
  • 0 likes

Password unrecognized, account seems to be in strange state

Hello, This afternoon when I opened Spotify on my iPhone, it gave me the message: "Login Failed. Could not login to Spotify. Maybe you've changed or misspelled the password?" I have not changed my password. I attempted to log in a few more times, all...

  • Newbie
  • Hello,   This afternoon when I opened Spotify on my iPhone, it gave me the message: "Login Failed. Could not login to Spotify. Maybe you've changed or misspelled the password?" I have not ch...
  • Joe
  • Community Legend
  • 779 Views
  • 1 replies
  • 0 likes
  • Account
  • 779 Views
  • 1 replies
  • 0 likes

Solved!! My account has been hidden by another one

Hi, I wonder if anyone can help me with this problem? I've recently started using spotify a lot on my work laptop and I signed in with facebook. Today I decided to get spotify running on my home computer too. However it seems I already had an account...

  • Casual Listener
  • Hi, I wonder if anyone can help me with this problem?   I've recently started using spotify a lot on my work laptop and I signed in with facebook.   Today I decided to get spotify r...
  • Liam
  • Community Legend
  • 392 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 392 Views
  • 4 replies
  • 0 likes

Suspected Bot Activity. How do I stop a particular user from following me?

I recently noticed that I have a new follower who has not suscribed to any of my playlists. Upon investigating the follower I noticed that the user has followed a large number of users ~5k many of which have no public playlists or only a few or a sin...

  • Newbie
  • ...any of which have no public playlists or only a few or a single followers.  I suspect that the user has a BOT scripted to crawl spotify users and add them to their following list (intentions u...
  • Peter__
  • Community Legend
  • 1146 Views
  • 1 replies
  • 0 likes
  • 1146 Views
  • 1 replies
  • 0 likes

My Acount timer runs down to 0 mins eveno though i have 1 hour left

Hi there, I log in to spotify and it states i have 1 hour playtime then after playing one song reduces to 0mins, then after reopening it says 32 minutes, the song was only on for a few seconds, whats going on , Cant you roll my account back to not ha...

  • Casual Listener
  • Hi there,   I log in to spotify and it states i have 1 hour playtime then after playing one song reduces to 0mins, then after reopening it says 32 minutes, the song was only on for a few sec...
  • Peter__
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 219 Views
  • 1 replies
  • 0 likes

Solved!! "Help" link links to wrong language on website

Generally when I visit spotify.com and press "Help" it will redirect me to https://support.spotify.com/se/, yet I have a Danish account and my account language is clearly Denmark. If I then click via the language chooser in the bottom right of the pa...

  • Casual Listener
  • Generally when I visit spotify.com and press "Help" it will redirect me to https://support.spotify.com/se/, yet I have a Danish account and my account language is clearly Denmark. If I then click via...
  • Peter__
  • Community Legend
  • 546 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 546 Views
  • 3 replies
  • 0 likes