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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • maryjane0_0
  • Visitor
  • 398129 Views
  • 947 replies
  • 107 likes
  • Account
  • 398129 Views
  • 947 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171324 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171324 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99059 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99059 Views
  • 68 replies
  • 10 likes

problem :" what`s new" is missing from the main menu

Hello Spotify I am Nina Toskedal >, a premium meber from Norway, always pay my check on time. I am missing the "what is new" buttom from my main menu, it has been missing for two- three months. I have the latest upgradde version of Spotify. Please ca...

  • Newbie
  • Hello Spotify   I am Nina Toskedal <SNIP>>, a premium meber from Norway, always pay my check on time. I am missing the "what is new" buttom from my main menu, it has been mis...
  • Peter__
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Solved!! Charged for Spotify but don't seem to have an account

Spotify Case # 01010631: Account questions ref:_00DD0pxIW._500D0VzovR:ref I sent this message a week ago and haven't heard back. My boss is being charged $4 monthy for Spotify USA. He doesn't know what this is, and asked me to cancel it. I have tried...

  • Casual Listener
  • Spotify Case # 01010631: Account questions ref:_00DD0pxIW._500D0VzovR:ref   I sent this message a week ago and haven't heard back.   My boss is being charged $4 monthy for Spotify...
  • Dave_987
  • Casual Listener
  • 326 Views
  • 3 replies
  • 0 likes
  • 326 Views
  • 3 replies
  • 0 likes

Solved!! 2 30$ cards getting only 6 months!

Hi I have purchased 2 30$ spotify gift cards (couldn't find a single 60$ one) and I wanted to sign up for a year’s subscription, however when I entered both codes, spotify automatically signed me up for 3 months for each card (6 months in total) inst...

  • Casual Listener
  • Hi   I have purchased 2 30$ spotify gift cards (couldn't find a single 60$ one) and I wanted to sign up for a year’s subscription, however when I entered both codes, spotify automatically si...
  • ejmirza
  • Casual Listener
  • 284 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 284 Views
  • 2 replies
  • 0 likes

Solved!! All payment methods are failing.

I'm trying to sign up for the 30 day Premium trial. I've tried VISA and Paypal payment methods and it keeps saying Payment failed. I've tried several times. I've also used both these payment methods on several other online services and they work.

  • Casual Listener
  • I'm trying to sign up for the 30 day Premium trial.  I've tried VISA and Paypal payment methods and it keeps saying Payment failed.  I've tried several times.  I've also used both thes...
  • twtiii
  • Casual Listener
  • 754 Views
  • 8 replies
  • 0 likes
  • 754 Views
  • 8 replies
  • 0 likes

Facebook Reg Button not working, and account password not being recognized.

Description I upgraded my account to premium via my phone, shortly thereafter I got a new computer. When I loaded the Spotify webapp onto that computer, I went to log in. The screen says I can log in via facebook, bus doesn't actually let me (I click...

  • Newbie
  • Description I upgraded my account to premium via my phone, shortly thereafter I got a new computer. When I loaded the Spotify webapp onto that computer, I went to log in. The screen says I can lo...
  • Peter__
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

How do i get help with my account

How do i get some customer service on this system as you are taking my cash but not providing a service

  • Newbie
  • How do i get some customer service on this system as you are taking my cash but not providing a service
  • Peter__
  • Community Legend
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Going to Hungary

Hello everyone. Soon I'm going to a country where spotify is not available Hungary. I have Premium can I use my laptop in Hungary via wifi to my acount spotify?

  • Casual Listener
  • Hello everyone. Soon I'm going to a country where spotify is not available Hungary. I have Premium can I use my laptop in Hungary via wifi to my acount spotify? 
  • Spotify2014
  • Casual Listener
  • 231 Views
  • 2 replies
  • 0 likes
  • Premium
  • 231 Views
  • 2 replies
  • 0 likes

Playlists lost while syncing

I unchecked playlists on my MacBook Air and then synced to my iPhone 5. Now the unchecked playlists have disappeared. Is there a way to retrieve them? I don't see that I have Time Machine on my laptop...

  • Casual Listener
  • I unchecked playlists on my MacBook Air and then synced to my iPhone 5.  Now the unchecked playlists have disappeared.  Is there a way to retrieve them?  I don't see that I have Time M...
  • Jack_H
  • Spotify
  • 226 Views
  • 5 replies
  • 0 likes
  • Account
  • 226 Views
  • 5 replies
  • 0 likes

I am being charged £9.99 but dont know my account!

As the topic says, I am being charged but I don't even know which account it is that I have premium on..I've forgotten my account name and mail, is there any way to find out? Maybe with the numbers on my charge-info (REF NUMBER) in my bank site? And ...

  • Newbie
  • As the topic says, I am being charged but I don't even know which account it is that I have premium on..I've forgotten my account name and mail, is there any way to find out? Maybe with the numbers o...
  • Peter__
  • Community Legend
  • 835 Views
  • 1 replies
  • 2 likes
  • Account
    Premium
    Security
    Subscription
  • 835 Views
  • 1 replies
  • 2 likes

Your Country does not match the one set in your profile:

Your Country does not match the one set in your profile:To continue use: update your profile OR: upgrade your spotify account for untilmited travel. I have contacted you directly but never heard back. Not even single email!!! I AM NOT TRAVELLING. I a...

  • Casual Listener
  • ...pdate my country. Please update all my details to IRELAND.   It's pathetic that I need to go public with this because of your terrible support.   If you want more info then PM me o...
  • johnymst
  • Casual Listener
  • 1312 Views
  • 2 replies
  • 1 likes
  • Account
    Free
    Premium
    Security
    Subscription
    Unlimited
  • 1312 Views
  • 2 replies
  • 1 likes

Help, Can't remember my username!

I originally made a spotify account with facebook and I unlinked it from my facebook. I lost about 5 playlists and I used Spotify daily. I have found my profile. i wanna get my subscription off. but i can't cos i dont remember my account name. How i ...

  • Casual Listener
  • I originally made a spotify account with facebook and I unlinked it from my facebook. I lost about 5 playlists and I used Spotify daily. I have found my profile. i wanna get my subscription off. but ...
  • Peter__
  • Community Legend
  • 513 Views
  • 1 replies
  • 0 likes
  • 513 Views
  • 1 replies
  • 0 likes

Can't access music but billed first month, confused.

Hi, I joined spotify free trial on 28th September, when I got to about 3rd week of subscription my playlists went missing and i could no longer select songs to play on my mobile(greyed out) as it says join for free trial which i was already in 3rd we...

  • Casual Listener
  • Hi, I joined spotify free trial on 28th September, when I got to about 3rd week of subscription my playlists went missing and i could no longer select songs to play on my mobile(greyed out) as it say...
  • butler83
  • Casual Listener
  • 243 Views
  • 2 replies
  • 0 likes
  • Account
  • 243 Views
  • 2 replies
  • 0 likes

Cannot sync 3 devices!

I want to sync my playlists offline with three devices. 1)windows 2)ipad 3)blackberry. But I cant, when i try to log in my windows or ipad, the spotify says the devices is withdrawn from offline and deletes my playlists! I have just reset my devices ...

  • Regular
  • I want to sync my playlists offline with three devices. 1)windows 2)ipad 3)blackberry. But I cant, when i try to log in my windows or ipad, the spotify says the devices is withdrawn from offline and ...
  • Alejin
  • Newbie
  • 497 Views
  • 5 replies
  • 0 likes
  • 497 Views
  • 5 replies
  • 0 likes

It seems inpossible to get Spotify without a credit card for me..

I want to pay for Spotify in Belgium but I don't own a credit card. So I saw the paypall option, I loaded money onto my paypall account and when I wanted to pay, they forced me to enter credit card info.. So that wasn't possible for me so I had to lo...

  • Casual Listener
  • I want to pay for Spotify in Belgium but I don't own a credit card. So I saw the paypall option, I loaded money onto my paypall account and when I wanted to pay, they forced me to enter credit card i...
  • Peter__
  • Community Legend
  • 431 Views
  • 8 replies
  • 0 likes
  • 431 Views
  • 8 replies
  • 0 likes

Playlist divided

I've got a playlist that has been divided into two where about one third of all followers now is following the same playlist "created" by another user? This happened on this past weekend.

  • Regular
  • I've got a playlist that has been divided into two where about one third of all followers now is following the same playlist "created" by another user? This happened on this past weekend. 
  • prefer
  • Regular
  • 415 Views
  • 15 replies
  • 0 likes
  • Account
  • 415 Views
  • 15 replies
  • 0 likes

Solved!! sonos password

Hi I am trying to get a password so I can use sonos. I have clicked the box to ask for a password multiple times and not got one. It has now been around 24 hours since I tried. I have also tried to contact support who are rubbish. FIrst one sent me t...

  • Casual Listener
  • Hi I am trying to get a password so I can use sonos. I have clicked the box to ask for a password multiple times and not got one. It has now been around 24 hours since I tried. I have also tried to c...
  • Joe
  • Community Legend
  • 1244 Views
  • 10 replies
  • 1 likes
  • 1244 Views
  • 10 replies
  • 1 likes

Subscription

I recently upgraded to a 60-day trial of the Premium version of Spotify. However, on my phone it won't play the music because I'm "not subscribed to Spotify." Also, I got their confirmation receipt upon typing in my credit card information and making...

  • Newbie
  • I recently upgraded to a 60-day trial of the Premium version of Spotify. However, on my phone it won't play the music because I'm "not subscribed to Spotify." Also, I got their confirmation receipt u...
  • Josh
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

problems

Hi,it is a pleasure using spotify.I am having this problems of not been connected ,i downloaded spotify free but i am now been ask to pay with my bank card.There is a note indicating that the limit of 10 hours has come.Please kindly help me to retify...

  • Newbie
  • Hi,it is a pleasure using spotify.I am having this problems of not been connected ,i downloaded spotify free but i am now been ask to pay with my bank card.There is a note indicating that t...
  • Joe
  • Community Legend
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Solved!! Playlist gone

Can you please help me retrieve my accidentally deleted playlist called hella zen? I accidentally deleted it 10 minutes ago and I'm so sad because I've been working on it for weeks

  • Casual Listener
  • Can you please help me retrieve my accidentally deleted playlist called hella zen? I accidentally deleted it 10 minutes ago and I'm so sad because I've been working on it for weeks 😞
  • Peter__
  • Community Legend
  • 697 Views
  • 13 replies
  • 0 likes
  • 697 Views
  • 13 replies
  • 0 likes

Error 408

Hey, I got a problem with logging in. When I'm logging to the Spotify, it shows me an error 408. I bought phone in US. But now Im in Lithuania. EDIT: I changed the subject to something more relevant and posting your personal details such as email add...

  • Newbie
  • Hey, I got a problem with logging in. When I'm logging to the Spotify, it shows me an error 408. I bought phone in US. But now Im in Lithuania.   EDIT: I changed the subject to something mor...
  • Joe
  • Community Legend
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes