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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287498 Views

529 replies

34 likes

Account
Free
  • 287498 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13630 Views

6 replies

11 likes

Security
  • 13630 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540331 Views

990 replies

114 likes

Account
  • 540331 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129605 Views

74 replies

12 likes

Account
Login
Premium
  • 129605 Views
  • 74 replies
  • 12 likes

Solved!! Being "International"

Hello guys, I'll excuse in advance for every mistake, my English writing skills have become a little rusty over the past years. I have a little problem and I hope that you'll be able to help me. I've looked this up already but I couldn't find anythin...

Visitor

Hello guys,   I'll excuse in advance for every mistake, my English writing skills have become a little rusty over the past years.   I have a little problem and I hope that you'll be...

user-removed

Not applicable

430 Views

2 replies

0 likes

Other
Premium
Subscription
  • 430 Views
  • 2 replies
  • 0 likes

New Blank Account After Changing Facebook Password.

So needed to change FB password and when I went to login to my Spotify account. It was a non-premium (that I have) new account. My FB profile pic is there but its a new account! I installed/reinstalled Spotify...no luck. Deleted the Spotify app from ...

Visitor

So needed to change FB password and when I went to login to my Spotify account. It was a non-premium (that I have) new account.  My FB profile pic is there but its a new account!  I install...

Greg

Roadie

640 Views

1 replies

0 likes

Account
Premium
Subscription
  • 640 Views
  • 1 replies
  • 0 likes

VERY slow streaming and browsing. Spotify's Problem!!

Hello, i experienced slow streaming / browsing in spotify already 1-2 months ago. its horrible, even tho iam paying for premium it takes several minutes to browse certain sections/artists. and streaming stops randomly a few times a day. just to make ...

Regular

Hello,   i experienced slow streaming / browsing in spotify already 1-2 months ago. its horrible, even tho iam paying for premium it takes several minutes to browse certain sections/artist...

Peter__

Community Legend

475 Views

3 replies

0 likes

Premium
  • 475 Views
  • 3 replies
  • 0 likes

permanently delete my account

i want to permanently delete my account but i don't know how to.... help

Visitor

i want to permanently delete my account but i don't know how to.... help

Peter__

Community Legend

7002 Views

3 replies

1 likes

  • 7002 Views
  • 3 replies
  • 1 likes

Missing playlists

Hey everyone,I recently started to follow a friend on Spotify, there's only one problem. All her playlists are gone, expect one. Her account is not linked to Facebook, mine is. I don't get why her playlists doesn't appear on my different devices, I u...

Casual Listener

Hey everyone, I recently started to follow a friend on Spotify, there's only one problem. All her playlists are gone, expect one. Her account is not linked to Facebook, mine is. I don't get why he...

Peter__

Community Legend

388 Views

7 replies

0 likes

  • 388 Views
  • 7 replies
  • 0 likes

Remotely logging out of spotify

I need for people to be logged out of my account. I'm having issues.

Newbie

I need for people to be logged out of my account. I'm having issues.

Peter__

Community Legend

1939 Views

2 replies

0 likes

  • 1939 Views
  • 2 replies
  • 0 likes

HELP ME PLEASE!

i deactivated my facebook and i cant upgrade to premium because its asking for a user name and password ..how can get it where i can use spotify without a facebook

Visitor

i deactivated my facebook and i cant upgrade to premium because its asking for a user name and password ..how can get it where i can use spotify without a facebook

Adam

Roadie

250 Views

2 replies

0 likes

  • 250 Views
  • 2 replies
  • 0 likes

Shuffle problem

Why can't iI just listen to an album and pick the tracks I want to listen to? I have the premium account and when I go to listen to a song a message pops up that says " unable to play". and will only let me shuffle

Newbie

Why can't iI just listen to an album and pick the tracks I want to listen to? I have the premium account and when I go to listen to a song a message pops up that says " unable to play". and will only...

Adam

Roadie

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Won't let me reupgrade

I am beyond frustrated right now with this whole spotify thing, I had a premium account for about a year or so and now I have a new bank account so I tried switching accounts but it just ended my premium account and won't let me put it back on with t...

Newbie

I am beyond frustrated right now with this whole spotify thing, I had a premium account for about a year or so and now I have a new bank account so I tried switching accounts but it just ended my pre...

Adam

Roadie

238 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 238 Views
  • 1 replies
  • 0 likes

Sonos

We have a Sonos system but will only us to log in to Spotify from my wife's premium account. I cannot do so from my Spotify account. Can we arrange the Sonos so I can log in using her premium account?

Newbie

We have  a Sonos system but will only us to log in to Spotify from my wife's premium account. I cannot do so from my Spotify account. Can we arrange the Sonos so I can log in using her premium a...

Adam

Roadie

286 Views

1 replies

0 likes

  • 286 Views
  • 1 replies
  • 0 likes

PROFILE NAME & PROFILE PICTURE

I probably logged in with my company facebook profile and now it doesnt go back to my personal profile. I mean, my username is FFBCN, but now it shows Clv Barcelona and the logo of my company as my profile picture even I'm logging in with my username...

Regular

I probably logged in with my company facebook profile and now it doesnt go back to my personal profile. I mean, my username is FFBCN, but now it shows Clv Barcelona and the logo of my company as my...

Adam

Roadie

274 Views

3 replies

0 likes

Account
  • 274 Views
  • 3 replies
  • 0 likes

Deactivated Facebook link to my account and lost all of my playlists

First off, I went through all the FAQs, and scanned the first few pages of the message board, I'm still not having any results so I figured I would ask you guys.Hello! I sent in a ticket to Spotify's help team over a week ago and I have yet to receiv...

Casual Listener

First off, I went through all the FAQs, and scanned the first few pages of the message board, I'm still not having any results so I figured I would ask you guys. Hello! I sent in a ticket to Spoti...

Adam

Roadie

908 Views

9 replies

1 likes

Free
Other
  • 908 Views
  • 9 replies
  • 1 likes

3 for 1 month premium - HUGE SCAM

As you can see for yourself, it states in big letter on the home page that if you get a month of Spotify premium, you'll get 3 month instead as a deal and this has caused me and a lot of other to buy this offer but what it doesn't mention, is that if...

Music Fan

As you can see for yourself, it states in big letter on the home page that if you get a month of Spotify premium, you'll get 3 month instead as a deal and this has caused me and a lot of other to buy...

simking87

Regular

3933 Views

16 replies

2 likes

Free
Premium
  • 3933 Views
  • 16 replies
  • 2 likes

Solved!! 50% off not available

Hi all, My card has recently expired and I am now ready to upgrade my account to premium again but I now have a problem getting spotify 50% off with Unidays. Everytime I try to purchase premium, a message appears saying to try again later. Can anyone...

Casual Listener

Hi all,    My card has recently expired and I am now ready to upgrade my account to premium again but I now have a problem getting spotify 50% off with Unidays. Everytime I try to purch...

louiselbest

Casual Listener

700 Views

3 replies

0 likes

  • 700 Views
  • 3 replies
  • 0 likes

Prenium account payed but still not active

Hello, I've signed up yesterday for a free 30 days prenium account. I've given my credit card number and my e-mail adress. Everything was alright and I received a confirmation by mail. BUT I still have a free account and nothing says that I've signed...

Newbie

Hello,   I've signed up yesterday for a free 30 days prenium account. I've given my credit card number and my e-mail adress. Everything was alright and I received a confirmation by mail. B...

Sam

Spotify

211 Views

1 replies

0 likes

  • 211 Views
  • 1 replies
  • 0 likes

Can't change country.

When I go to change payment method And type in every visa card detail . Then it just comes up payments method failed.. And not confirm.I Have tried every way to change country..I Have Danish account now, but Have to change to Norway because it wont t...

Newbie

When I go to change payment method And type in every visa card detail . Then it just comes up payments method failed.. And not confirm. I Have tried every way to change country.. I Have Danish acco...

Sam

Spotify

197 Views

1 replies

0 likes

Subscription
  • 197 Views
  • 1 replies
  • 0 likes

Solved!! Spotify created a second account without permission Please help

Hello, and thank you for your time. I log into spotify through facebook. I was on spotify last night and then shut down my computer. I come back to it this morning and I log into spotify with the normal facebook info and it pops up this green box ask...

Casual Listener

Hello, and thank you for your time. I log into spotify through facebook. I was on spotify last night and then shut down my computer. I come back to it this morning and I log into spotify with the n...

Sam

Spotify

881 Views

12 replies

1 likes

Account
  • 881 Views
  • 12 replies
  • 1 likes

Solved!! Can't Upgrade- 16 digit card number on 3 for 1

I'm trying to subscribe to Spotify Premium on https://www.spotify.com/se/purchase/pay/3-for-1/. Unfortunately, the card number slot only allows for a 14 digit credit card number. Credit card #'s are 16 digit (at least US Visa & Mastercard are). If yo...

Visitor

I'm trying to subscribe to Spotify Premium on https://www.spotify.com/se/purchase/pay/3-for-1/.  Unfortunately, the card number slot only allows for a 14 digit credit card number.  Cre...

1220890283

Regular

3240 Views

11 replies

0 likes

Premium
  • 3240 Views
  • 11 replies
  • 0 likes

Solved!! Cancel subscription

How do you cancel your subscription when you have forgotten your password? - The changing password page requires your old password to confirm the new changes - so that approach doesn't work

Casual Listener

How do you cancel your subscription when you have forgotten your password? - The changing password page requires your old password to confirm the new changes - so that approach doesn't work

Carl43

Casual Listener

601 Views

3 replies

0 likes

  • 601 Views
  • 3 replies
  • 0 likes

Upgrading to Premium without credit cards

Hi, I activated an e-card for unlimited 3 months, but I really wanted premium. So now when trying to upgrade to premium it asks for payment method for billing. Why can't I upgrade and use premium for half the time and then continue with the e-card op...

Newbie

Hi,   I activated an e-card for unlimited 3 months, but I really wanted premium. So now when trying to upgrade to premium it asks for payment method for billing. Why can't I upgrade and use ...

Peter__

Community Legend

222 Views

1 replies

0 likes

Premium
  • 222 Views
  • 1 replies
  • 0 likes