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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9846 Views
  • 3 replies
  • 9 likes
  • Security
  • 9846 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 492396 Views
  • 981 replies
  • 111 likes
  • Account
  • 492396 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213534 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213534 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122483 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122483 Views
  • 72 replies
  • 12 likes

Can't log into the right account

my friend just tried to sign up for the free trial on my computer and now i cant log back into my own account. his new spotify account is now synced to my fb account. when i try and log in i dont see any of my old playlists or anything. PLEASE HELP!

  • Newbie
  • my friend just tried to sign up for the free trial on my computer and now i cant log back into my own account. his new spotify account is now synced to my fb account. when i try and log in i dont see...
  • Christoffer
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • Account
  • 187 Views
  • 1 replies
  • 0 likes

In Canada, had Premium account....

So I am a New Zealander living abroad in Canada for the next few months. I had Spotify before I left and upgraded to Premium. All was well until I lost my VISA and got a new one so my payment didn't go through on the old VISA - I forgot to update it....

  • Casual Listener
  • So I am a New Zealander living abroad in Canada for the next few months. I had Spotify before I left and upgraded to Premium. All was well until I lost my VISA and got a new one so my payment didn't ...
  • sandidash
  • Casual Listener
  • 858 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 858 Views
  • 4 replies
  • 0 likes

Account help - Premuim but shows Free - Need help ASAP because of overseas trip tonight

Hey All, I have a premuim subscription for spotify using my facebook. Originally when I did sign up for premium I was using a different email address for facebook. Now that I have changed the email address associated with my facebook it seems as if s...

  • Visitor
  • Hey All,   I have a premuim subscription for spotify using my facebook.  Originally when I did sign up for premium I was using a different email address for facebook.  Now that I h...
  • user-removed
  • Not applicable
  • 245 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
  • 245 Views
  • 2 replies
  • 0 likes

Solved!! Facebook and Spotify Help

Hey, I've recently had my account detached from Facebook and was wonderin if I linked it again will I still be able to log into Spotify via my Spotify username and password? Happy holidays!

  • Regular
  • Hey, I've recently had my account detached from Facebook and was wonderin if I linked it again will I still be able to log into Spotify via my Spotify username and password?   Happy holidays!
  • dickyjacobs
  • Regular
  • 320 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 320 Views
  • 2 replies
  • 0 likes

cant change country

I want to buy premium but I will need to use my english visa card but my profile is swedish and I cant change the country? Can someone help me!

  • Newbie
  • I want to buy premium but I will need to use my english visa card but my profile is swedish and I cant change the country? Can someone help me!
  • Peter__
  • Community Legend
  • 331 Views
  • 2 replies
  • 0 likes
  • 331 Views
  • 2 replies
  • 0 likes

unlimited to premium

I got a giftcard for €10, and when I wanted the subscription and had to choose the sort I wanted, It didn't let me choose between different subscriptions. So now I'm stuck with unlimited, but I wanted premium. The site says I can change it, but then ...

  • Newbie
  • I got a giftcard for €10, and when I wanted the subscription and had to choose the sort I wanted, It didn't let me choose between different subscriptions. So now I'm stuck with unlimited, but I wante...
  • Peter__
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

My top tracks/artists aren't updating

My top tracks/artists have been the same for weeks...what's the problem??

  • Regular
  • My top tracks/artists have been the same for weeks...what's the problem??
  • Peter__
  • Community Legend
  • 580 Views
  • 5 replies
  • 0 likes
  • 580 Views
  • 5 replies
  • 0 likes

Solved!! Problem during registering

Hi there! I am trying to create a new account for our business (working at a hotel). So I click on "register". I am using a user name, which is accepted (bigBOX HOTEL). Using a mail address which is accepted. But, by clicking on "register" it says: "...

  • Casual Listener
  • Hi there! I am trying to create a new account for our business (working at a hotel). So I click on "register". I am using a user name, which is accepted (bigBOX HOTEL). Using a mail address which i...
  • spoty_1970
  • Spotify Legend
  • 378 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 378 Views
  • 3 replies
  • 0 likes

Solved!! Spotify not working on iPhone 5

It loads up then tells me that spotify can't work offline and shuts down immediately after that.

  • Casual Listener
  • It loads up then tells me that spotify can't work offline and shuts down immediately after that.
  • Peter__
  • Community Legend
  • 442 Views
  • 6 replies
  • 0 likes
  • Login
    Other
  • 442 Views
  • 6 replies
  • 0 likes

Solved!! How do I remove devices I no longer own?

I had a laptop and mobile stolen and now I have replacements but can't download as I exceed the maximum number of devices allowed to play offline. Any suggestions on how I can fix this? mitch

  • Casual Listener
  • I had a laptop and mobile stolen and now I have replacements but can't download as I exceed the maximum number of devices allowed to play offline.  Any suggestions on how I can fix this?  m...
  • mitchscfc
  • Casual Listener
  • 1582 Views
  • 2 replies
  • 0 likes
  • 1582 Views
  • 2 replies
  • 0 likes

Account Charged Twice

I have had my spotify account for over a year and setup automatic payment- this past month Spotify charged my account twice. I would like to get a refund of one of those charges. How can I do this?

  • Newbie
  • I have had my spotify account for over a year and setup automatic payment- this past month Spotify charged my account twice. I would like to get a refund of one of those charges. How can I do this?
  • user-removed
  • Not applicable
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Premium problems

If I get premium on spotify and the unsubscribe do i still get the rest of the month premium?

  • Newbie
  • If I get premium on spotify and the unsubscribe do i still get the rest of the month premium? 
  • user-removed
  • Not applicable
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Received a Payment not succeeded email?

Just received an e-mail that the last payment through Pay-Pal wasn't successful. This is pretty odd because my creditcard is not expired, has not reach the monthly limit and has been used for other paypal transactions that same day.Do Spotify try to ...

  • Casual Listener
  • Just received an e-mail that the last payment through Pay-Pal wasn't successful. This is pretty odd because my creditcard is not expired, has not reach the monthly limit and has been used for other p...
  • user-removed
  • Not applicable
  • 405 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 405 Views
  • 4 replies
  • 0 likes

Moved from Sweden to Chile

Hi I can't change my country from Sweden to Chile on my spotify account I see that many users have the same problem... Can some one tell me how to change because I haven't managed to do so? Without to have a payment plan because I don't have a credit...

  • Regular
  • Hi I can't change my country from Sweden to Chile on my spotify account I see that many users have the same problem... Can some one tell me how to change because I haven't managed to do so? Without t...
  • donjuan88
  • Regular
  • 734 Views
  • 5 replies
  • 0 likes
  • Account
    Free
  • 734 Views
  • 5 replies
  • 0 likes

Lost Premium Account

I signed up as a Premium User three months ago and have had no issues until last week. For some reason when I tried to open the service on my phone (Samsung GS4) it asked me to login. This had never happened previously. I tried to login but could not...

  • Newbie
  • I signed up as a Premium User three months ago and have had no issues until last week. For some reason when I tried to open the service on my phone (Samsung GS4) it asked me to login. This had never ...
  • Adam
  • Roadie
  • 304 Views
  • 2 replies
  • 0 likes
  • Account
  • 304 Views
  • 2 replies
  • 0 likes

Spotify E-Card Without Credit Card

Hello Spotify, I have been using Spotify Premium for a few months now. In the beginning, back then I was unable to subscribe for a premium account due to the fact that my PayPal account is not connected to a credit card, simply because I do not own o...

  • Newbie
  • Hello Spotify,   I have been using Spotify Premium for a few months now. In the beginning, back then I was unable to subscribe for a premium account due to the fact that my PayPal account is...
  • Peter__
  • Community Legend
  • 3927 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 3927 Views
  • 3 replies
  • 0 likes

Problems when register

I had to borrow my friends account to write this as I can't even register and create my own account. I tried registering, entered the username I wanted, venusaversa, and the other info needed, but when I clicked register it says "Ops! Something went ...

  • Newbie
  • I had to borrow my friends account to write this as I can't even register and create my own account.   I tried registering, entered the username I wanted, venusaversa, and the other info neede...
  • spoty_1970
  • Spotify Legend
  • 629 Views
  • 5 replies
  • 0 likes
  • 629 Views
  • 5 replies
  • 0 likes

Chargeback

Hello,I'm from Brazil and I buy Premium subscription services through third parties. However, the last renovation was a problem with my credit card and was chargeback. Because of this, my account was disabled.I wonder how do I get it back, because I ...

  • Newbie
  • Hello, I'm from Brazil and I buy Premium subscription services through third parties. However, the last renovation was a problem with my credit card and was chargeback. Because of this, my account...
  • spoty_1970
  • Spotify Legend
  • 1031 Views
  • 10 replies
  • 0 likes
  • 1031 Views
  • 10 replies
  • 0 likes

spotify unlinked from facebook lost subscription and playlists help!

i lost my subscription status and all my playlists I unlinked spotify from facebook not knowing it would cause a problem? can this be resolved?

  • Regular
  • i lost my subscription status and all my playlists   I unlinked spotify from facebook not knowing it would cause a problem?   can this be resolved?
  • Adam
  • Roadie
  • 708 Views
  • 20 replies
  • 0 likes
  • Account
  • 708 Views
  • 20 replies
  • 0 likes