Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi there, A while ago, after updating Spotify, all my playlists and my premium account suddenly vanished.Ì checked the FAQ and the community for a solution, but nothing seemed to apply to my specific problem. My spotify is connected to facebook, and ...
Hi. I love my Spotify. No problems until we allowed the kids to log in
on their devices. After the youngest started listening, my playlist was
removed.
Is there an account for more than three ?? Please help!
I cannot login into my actual spotify to acess my music. I have changed my password about half a dozen times and still no luck! It's so frustrating!!!
I wanted to change my email address on my Spotify account because the one currently linked I no longer have access to but it says it is already being used. I'm pretty sure that I haven't used the email I would like to used on another account so I thi...
So annoying..I want to listen offline on my computer, but I can't find any topics or google help to show how exactly. Something about downloading but there is no switch for online or offlline? So I don't want to pay if it can' work...I don't know the...
I can't access the beta forums even though I'm a beta tester
I downloaded Spotify on my laptop. All is good and music was playing. Then I downloaded app on my Android phone. Music played on my phone, no problem. When I went back to play songs on my laptop, not one song will play. I can add songs to my playlist...
Hi. I am try to use todays offer for "free trial for 60 days". I connect my paypal account and got receipt with "Items bought: 60 day free trial (Spotify Premium)", but my account status is still "free" and ads is still visible. What I did wrong?
I was just wondering if that would be possible, since I do have Paypal, but I don't use credit card.
Hi, I signed up for Spotify a couple of years ago when I was still living in The Netherlands. I am now living in the UK and decided to re-activate my Spotify subscription but as I am in another country I was forced to signup for a Premium subscriptio...
I have a spotify account and it's not accepting my debit card information what do I do and it's not time to pay
Also, there was a message that flashed up saying that "this product is not available", or something like that. My question for the Spotify account support team is this: What happened? Does this mean that you are already starting to charge me on Spoti...
I have deactivate my Facebook account and need to disconnect it from my Spotify. Everytime I log in to Spotify my Facebook reactivates.
Hello All... I have an irriating issue. For about 4 months now when I'm listening to the classical station - I am getting an ablum from AFRO MAN. I keep clicking thumbs down BUT it still comes back!!!! I don't appreicate this especially when its not ...
After free thirty day trial I am tied I into paying every month or can I cancel at any time with no hassle can anyone help E
Here is the statement I made to customer service:
I only have one
account! But I have been charged double now for 8 months!!!! 10/292012 -
4/29/2013 the extra charge was $9.99 after that I was charged 2
different amounts every month $9.99 and $10.83 -...
Hi, I'm a premium user (ID 116785914) I've disconnected my spotify-account (because of sonos-troubles..) .. but now I can't login back to my spotify account. My ID is not recognized as username.... But as far as I know I don't have a username, since ...
Hello,I do not remember my Spotify password. When I enter my email address or username in the web password reset form, I get a message indicating that a reset email has been sent. However, I never get this email. I have submitted two request for help...
My current headunit does not work with my HTC ONE, of course everything works with the iPhone though. I was looking for bluetooth options and came across AppRadio 3. While I know they don't have a dedicated app for that headunit, how does bluetooth c...
I let my friend use my spotify , and he keeps using spotify connect to mess with me. Can I be logged out of all devices