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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 171 Views
  • 0 replies
  • 5 likes
  • Security
  • 171 Views
  • 0 replies
  • 5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • CeliMaga
  • Casual Listener
  • 434049 Views
  • 967 replies
  • 108 likes
  • Account
  • 434049 Views
  • 967 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1192607 Views
  • 119 replies
  • 116 likes
  • Account
  • 1192607 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 105967 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 105967 Views
  • 70 replies
  • 11 likes

Premium

I'm being charged for premium but I only have the free version available. It also says on my profile page that no payment method is registered for premium. Why am I being charged?

  • Newbie
  • I'm being charged for premium but I only have the free version available. It also says on my profile page that no payment method is registered for premium. Why am I being charged?
  • Christoffer
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Some of my songs disappeared

About 10 of my songs automatically disappeared from my starred playlist. When I go to search for them and re-star them they are not there. I logged onto my account on my laptop and the songs are there but they are lightly colored and will not play. A...

  • Newbie
  • About 10 of my songs automatically disappeared from my starred playlist. When I go to search for them and re-star them they are not there. I logged onto my account on my laptop and the songs are ther...
  • Peter__
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • Premium
  • 241 Views
  • 1 replies
  • 0 likes

Missing song "Manian - We Don't Care"

I'm not sure where to post this problem, but after I connected to the internet via my iPod 5, I found out the aforementioned song from my playlist disappeared! I didn't accidentally delete it either, and it doesn't seem it's available online either. ...

  • Regular
  • I'm not sure where to post this problem, but after I connected to the internet via my iPod 5, I found out the aforementioned song from my playlist disappeared! I didn't accidentally delete it either...
  • jwmmakerofmusic
  • Regular
  • 341 Views
  • 6 replies
  • 0 likes
  • Other
  • 341 Views
  • 6 replies
  • 0 likes

48 Hour Trial finish android?

I just bought an android phone, but I downloaded spotify premium does NOT give me 48 hours free, so there is no such promotion?

  • Regular
  • I just bought an android phone, but I downloaded spotify premium does NOT give me 48 hours free, so there is no such promotion?
  • Peter__
  • Community Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Premium account issues

Hi, Since a few days ago I signed up for a premium account with a prepaid card. After signing up I downloaded the mobile app for spotify which gave me a 48hour trail. However, after these 48 hours ended the mobile app showed a message in which it sta...

  • Casual Listener
  • Hi,   Since a few days ago I signed up for a premium account with a prepaid card. After signing up&n...
  • Peter__
  • Community Legend
  • 303 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 303 Views
  • 4 replies
  • 0 likes

Deleted playlist still showing by others on my profile

Hi. Long ago I followed an playlist my friend created. Then I deleted it, but now when someone is looking at my profile from their account the playlist still exist. So how do I delete an playlist that I already deleted but others still can see on my ...

  • Casual Listener
  • Hi. Long ago I followed an playlist my friend created. Then I deleted it, but now when someone is looking at my profile from their account the playlist still exist. So how do I delete an playlist tha...
  • Peter__
  • Community Legend
  • 335 Views
  • 3 replies
  • 0 likes
  • 335 Views
  • 3 replies
  • 0 likes

Moved to another Country

I have change my country to france in ma profile but it is not change in my account that it s still spain. I can not use spotify because 14.days have beeb pass. What can i do.?

  • Casual Listener
  • I have change my country to france in ma profile but it is not change in my account that it s still spain. I can not use spotify because 14.days have beeb pass. What can i do.?
  • Josh
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
  • 154 Views
  • 1 replies
  • 0 likes

Solved!! I am charged for free trial

Hey, Today I started my Spotify free trial. It is supposed to be free for 30 days. Somehow I paid 1 lira through my debit card. Why is that? Thanks for help.

  • Casual Listener
  • Hey, Today I started my Spotify free trial. It is supposed to be free for 30 days. Somehow I paid 1 lira through my debit card. Why is that?   Thanks for help.
  • UyuyanAdam
  • Casual Listener
  • 416 Views
  • 4 replies
  • 0 likes
  • 416 Views
  • 4 replies
  • 0 likes

I no longer want to log in with my FaceBook credentials

How do I get to set a password and log in using that instead of FaceBook. Do I need to cancel my whole account and open a new one????

  • Newbie
  • How do I get to set a password and log in using that instead of FaceBook. Do I need to cancel my whole account and open a new one????
  • Joe
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Moving offline playlists

Hey, I'm getting a new computer and I was hoping there was a way to copy all my offline downloaded playlists to the new computer without Downloading them all again. Cheers, James

  • Casual Listener
  • Hey,   I'm getting a new computer and I was hoping there was a way to copy all my offline downloaded playlists to the new computer without Downloading them all again.     Che...
  • JamesAtwell
  • Casual Listener
  • 216 Views
  • 3 replies
  • 0 likes
  • Premium
  • 216 Views
  • 3 replies
  • 0 likes

Bought premuim but didn't get it

I bought premium, but it says i have free spotify. Why is this happeing? ( I have ads btw)

  • Newbie
  • I bought premium, but it says i have free spotify. Why is this happeing? ( I have ads btw)
  • Taylor
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

I need to cancel or delete spotify

I need a help how to cancel my subscription of spotify I downloaded on my iPod and I am afraid I am going to get charge for it, I really can't afford that.... Please help

  • Newbie
  • I need a help how to cancel my subscription of spotify I downloaded on my iPod and I am afraid I am going to get charge for it, I really can't afford that.... Please help
  • Taylor
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Problems with two accounts

Hi! I have some problems that I need help with asap. I have a "old" account with a username, but when I got a premium subscription through your partner Telia (in Sweden) I somehow registered a second accound through the Facebook-login. I now have sev...

  • Casual Listener
  • Hi! I have some problems that I need help with asap. I have a "old" account with a username, but when I got a premium subscription through your partner Telia (in Sweden) I somehow registered a second...
  • Peter__
  • Community Legend
  • 309 Views
  • 5 replies
  • 0 likes
  • 309 Views
  • 5 replies
  • 0 likes

Solved!! New laptop in Canada, traveling, please help.

My laptop was stolen in Vancouver and I was able to get a new one through insurance.However since now I'm in Canada or this laptop is Canadian I'm unable to download spotify and listen to my music.This is very frustrating because now I don't have any...

  • Regular
  • My laptop was stolen in Vancouver and I was able to get a new one through insurance. However since now I'm in Canada or this laptop is Canadian I'm unable to download spotify and listen to my music....
  • Peter__
  • Community Legend
  • 259 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 259 Views
  • 3 replies
  • 0 likes

Android app crashes on startup with too many playlists

I got an additional iPad, and want to download my music. When selecting the download option it says I have reached the limit of three devices. As far as I know there are only two other ones, so this would be the third. Possibly I forgot about one lon...

  • Visitor
  • I got an additional iPad, and want to download my music.  When selecting the download option it says I have reached the limit of three devices.  As far as I know there are only two other on...
  • Peter__
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 266 Views
  • 1 replies
  • 0 likes

Password...

Why can't I change my password? 

  • Casual Listener
  • Why can't I change my password? 
  • Joe
  • Community Legend
  • 175 Views
  • 5 replies
  • 0 likes
  • 175 Views
  • 5 replies
  • 0 likes

Merging two accounts

I do see that there are previous posts on this topic, but I am really struggling to merge a premium account that I signed up for with one that used to be premium and where I have a lot of playlists. I would love to keep the one with the playlists and...

  • Newbie
  • I do see that there are previous posts on this topic, but I am really struggling to merge a premium account that I signed up for with one that used to be premium and where I have a lot of playlists. ...
  • Joe
  • Community Legend
  • 372 Views
  • 1 replies
  • 0 likes
  • Premium
  • 372 Views
  • 1 replies
  • 0 likes

Account hacked

My account was hacked!! Is there a possibility to block or delete the account? I have no access to my email address anymore: @gmail.com. I can't login the spotify account because my password has been changed. I just tested the premium account and i d...

  • Casual Listener
  • My account was hacked!! Is there a possibility to block or delete the account? I have no access to my email address anymore: <snip>@gmail.com. I can't login the spotify account because my ...
  • Joe
  • Community Legend
  • 158 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 158 Views
  • 1 replies
  • 0 likes

I am being charged £9.99 for Spotify Free

I have just brought a new Sonus, gone to log in and it tells me I need to upgrade to a premium account. This is odd as i pay 9.99 a month for a premium account. When i logged into Spotify via face book it says i only have a free account? I can't canc...

  • Visitor
  • I have just brought a new Sonus, gone to log in and it tells me I need to upgrade to a premium account.  This is odd as i pay 9.99 a month for a premium account.   When i logged into Sp...
  • Joe
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 171 Views
  • 1 replies
  • 0 likes

At least 30% of greek music GONE!

Hi, this morning I just discovered that a lot of greek tracks were missing from my playlists. And I mean a LOT! Many albums are completely grayed out and others partially. What is going on? Your greek library was already pretty lacking, but now it's ...

  • Casual Listener
  • Hi, this morning I just discovered that a lot of greek tracks were missing from my playlists. And I mean a LOT! Many albums are completely grayed out and others partially. What is going on? Your ...
  • moster67
  • Regular
  • 1068 Views
  • 9 replies
  • 0 likes
  • Premium
  • 1068 Views
  • 9 replies
  • 0 likes