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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Menelaos_f
  • Casual Listener
  • 167938 Views
  • 689 replies
  • 56 likes
  • Account
  • 167938 Views
  • 689 replies
  • 56 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1088866 Views
  • 118 replies
  • 104 likes
  • Account
  • 1088866 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 51649 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51649 Views
  • 57 replies
  • 8 likes

My premium account has been hacked

A cracker got into my account, changed the email address and password. I can still get access via Facebook, but don't have full control. I used the contact form to ask for help. However, this seems to be an old problem. Wouldn't it be helpful to have...

  • Casual Listener
  • A cracker got into my account, changed the email address and password. I can still get access via Facebook, but don't have full control.   I used the contact form to ask for help. However, t...
  • Sam
  • Spotify
  • 219 Views
  • 6 replies
  • 0 likes
  • 219 Views
  • 6 replies
  • 0 likes

Solved!! No sound

Hi, I bought to my son Sami a month of the Spotify $4.95, he suppose to get a FRee month x the trial. Meaning 2 months of the service. Now, after a month using, now I have to pay again? Why?He didn't got his free trial free yet...sami01229 Spotify pr...

  • Newbie
  • Hi,   I bought to my son Sami a month of the Spotify $4.95, he suppose to get a FRee month x the trial. Meaning 2 months of the service. Now, after a month using, now I have to pay agai...
  • Peter__
  • Community Legend
  • 218 Views
  • 3 replies
  • 0 likes
  • 218 Views
  • 3 replies
  • 0 likes

Problem with e-cards

I purchased several e-cards to different persons as a way to thank for some help I have got. The first problem is that not all of them seem to have received the e-cards from spotify.The second problem (the real one) is that in the confirmation emails...

  • Roadie
  • I purchased several e-cards to different persons as a way to thank for some help I have got. The first problem is that not all of them seem to have received the e-cards from spotify. The second...
  • Peter__
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Solved!! Recover A Deleted Playlist

Is There Any Way I Can Recover A Deleted Playlist? Anybody Help Please, I Accidently Deleted It A Few Moments Ago.

  • Casual Listener
  • Is There Any Way I Can Recover A Deleted Playlist? Anybody Help Please, I Accidently Deleted It A Few Moments Ago.
  • art5034
  • Casual Listener
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Spotify Premium charged me multiple times on same day

I recently upgraded to spotify premium on 05/09/13 and spotify charged my credit card ($9.99) 3 times in a row. Thats 30$ when it should only be $10 charge. I want the $20 put back into my account. I noticed this checking my bank statement and can up...

  • Newbie
  • I recently upgraded to spotify premium on 05/09/13 and spotify charged my credit card ($9.99) 3 times in a row. Thats 30$ when it should only be $10 charge. I want the $20 put back into my account. I...
  • Taylor
  • Community Legend
  • 1038 Views
  • 1 replies
  • 0 likes
  • 1038 Views
  • 1 replies
  • 0 likes

My new subscribers are not showing up on my playlist

I've got a few E-mails lately that people have subscribed to my playlist, but when I view the playlist on spotify, none of them are showing up? I've had this problem since I got premium. It's so annoying! What can I do to fix this problem? Please hel...

  • Regular
  • I've got a few E-mails lately that people have subscribed to my playlist, but when I view the playlist on spotify, none of them are showing up? I've had this problem since I got premium. It's so anno...
  • hansencamilla
  • Regular
  • 280 Views
  • 12 replies
  • 0 likes
  • 280 Views
  • 12 replies
  • 0 likes

problem buying spotify via my fone

I im having problems buying spotify via the net on my fone as I dont have access to a laptop at the mo, everytime I get to the page where I have to enter my fb password and it brings to a page saying im nt logged in even though I am logged in

  • Newbie
  • I im having problems buying spotify via the net on my fone as I dont have access to a laptop at the mo, everytime I get to the page where I have to enter my fb password and it brings to a page saying...
  • Thedev
  • Community Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

wrong acccount

Hello, Today I login to a computer of a friend of mine. Now my account is completely reset but the most crazy part is that my real account is still there under another name (1172755936). I really want my account back with all my numbers and artists t...

  • Casual Listener
  • Hello,   Today I login to a computer of a friend of mine. Now my account is completely reset but the most crazy part is that my real account is still there under another name (1172755936). I...
  • sildeboer
  • Casual Listener
  • 78 Views
  • 2 replies
  • 0 likes
  • 78 Views
  • 2 replies
  • 0 likes

playlist has been removed

Hi, my three playlists have been removed,I have not been on my spotify for a week now because I had reach my time limit, I logged on it today and all of them have gone , I need them for a party I have next weekend, the playlist names are , wills , ev...

  • Visitor
  • Hi, my three playlists have been removed,I have not been on my spotify for a week now because I had reach my time limit, I logged on it today and all of them have gone , I need them for a party I hav...
  • Adam
  • Roadie
  • 271 Views
  • 9 replies
  • 0 likes
  • 271 Views
  • 9 replies
  • 0 likes

I need help again with my subscription

I had this issue a month ago as well and it started working after a while but my current issue is very weird. I bought Premium two days ago (on the 24th) and it has worked fine until this morning when it suddenly pushed me back to Free. On the Overvi...

  • Casual Listener
  • I had this issue a month ago as well and it started working after a while but my current issue is very weird.   I bought Premium two days ago (on the 24th) and it has worked fine until this mo...
  • Adam
  • Roadie
  • 99 Views
  • 1 replies
  • 0 likes
  • 99 Views
  • 1 replies
  • 0 likes

Could you restore some playlists for me?

I deleted some playlists the last 2 months that I'd like to have restored if it's still possible. Thank you on beforehand!

  • Newbie
  • I deleted some playlists the last 2 months that I'd like to have restored if it's still possible.   Thank you on beforehand!
  • Peter__
  • Community Legend
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

Problema con cuenta premium

Buenos días, un día en el trabajo inicié mi cuenta de spotify y me apareció una cuenta gratuita sin nada de informacion por lo que escuché la radio y pensé que habría habido algún problema con la conexión. En el trabajo se reprodujo el problema en es...

  • Newbie
  • Buenos días, un día en el trabajo inicié mi cuenta de spotify y me apareció una cuenta gratuita sin nada de informacion por lo que escuché la radio y pensé que habría habido algún problema con la con...
  • Peter__
  • Community Legend
  • 384 Views
  • 2 replies
  • 0 likes
  • 384 Views
  • 2 replies
  • 0 likes

Followers not showing on playlist

Hey, Anthony! This is irrelevant to the topic, but I do have a problem, and as a newbie, I had trouble finding the button for starting a new thread (lol). Anyways, my problem is that the correct number of followers are not showing up on my playlist. ...

  • Regular
  • Hey, Anthony! This is irrelevant to the topic, but I do have a problem, and as a newbie, I had trouble finding the button for starting a new thread (lol). Anyways, my problem is that the correct numb...
  • Peter__
  • Community Legend
  • 820 Views
  • 5 replies
  • 2 likes
  • 820 Views
  • 5 replies
  • 2 likes

Cancelled subscription, still got charged, paypal refunded, now account is blocked.

I had a premium account and I went to cancel and just use the free account. I cancelled twice, and after two months of still being billed I contacted paypal. My fees were refunded and now my spotify account is totally blocked. When I login with my fa...

  • Newbie
  • I had a premium account and I went to cancel and just use the free account.  I cancelled twice, and after two months of still being billed I contacted paypal.  My fees were refunded and now...
  • Peter__
  • Community Legend
  • 313 Views
  • 3 replies
  • 0 likes
  • 313 Views
  • 3 replies
  • 0 likes

Can't subscribe to Unlimited

Hello there. I'm trying subscribe Unlimited account but I'm unable to. Everytime I try I have message that I should check money on my card and check card info. I did it, I added my card again but I still can't subscribe to Unlimited. What should I do...

  • Newbie
  • Hello there. I'm trying subscribe Unlimited account but I'm unable to. Everytime I try I have message that I should check money on my card and check card info. I did it, I added my card again but I s...
  • Adam
  • Roadie
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Id like to close my account

i have two accounts and want to close one (ive already stopped the subscription). how can i accomplish this? thanks

  • Visitor
  • i have two accounts and want to close one (ive already stopped the subscription). how can i accomplish this?   thanks  
  • Taylor
  • Community Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

can you take my money?

i want a premium account. why is it so hard? please take $9.99 off my card. it's that simple.

  • Casual Listener
  • i want a premium account. why is it so hard? please take $9.99 off my card. it's that simple.
  • Taylor
  • Community Legend
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Change country

If I change my country by entering my new card informations, will i still have the 11 months of Spotify Premium that i paid for in the US, now when i am changing to Denmark with new card informations?

  • Casual Listener
  • If I change my country by entering my new card informations, will i still have the 11 months of Spotify Premium that i paid for in the US, now when i am changing to Denmark with new card informations?
  • Liam
  • Community Legend
  • 152 Views
  • 3 replies
  • 0 likes
  • 152 Views
  • 3 replies
  • 0 likes

Solved!! Going on holiday...

I'm going away for 7 weeks and won't be taking a device that can play spotify with me. Is it possible to pause and take a 'holiday' from paying my Premium account subscription and reactivate it when I return, or do I have to cancel my subscription co...

  • Newbie
  • I'm going away for 7 weeks and won't be taking a device that can play spotify with me. Is it possible to pause and take a 'holiday' from paying my Premium account subscription and reactivate it when ...
  • Liam
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Problema con la cuenta móvil

Adquirí la cuenta premium hace unos días y entro a mi cuenta por la App y me dice que necesito tener cuenta premium para usarla, que pasa? Qué problema tiene?

  • Newbie
  • Adquirí la cuenta premium hace unos días y entro a mi cuenta por la App y me dice que necesito tener cuenta premium para usarla, que pasa? Qué problema tiene?
  • Taylor
  • Community Legend
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Env: prod