Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4473 Views
0 replies
9 likes
Security

4473 Views
0 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
3 weeks ago
chiccawith2cs
Visitor
463790 Views
974 replies
110 likes
Account

463790 Views
974 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1205213 Views
119 replies
117 likes
Account

1205213 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
112970 Views
72 replies
12 likes
Account
Login
Premium

112970 Views
72 replies
12 likes

Playlist weg!! Besitzer nun eine Nummer!! My Playlist is gone the Owner is now a Number

Nach einer Anmeldung war meine Playlist weg der Besitzer dieser Liste bin nun nicht mehr ich sondern eine Nummer...bitte Hilfe After a log in my playlist was gone instaed of me i nummber is now the Owner of my list please help my get my list back The...

Diggler
Casual Listener
Nach einer Anmeldung war meine Playlist weg der Besitzer dieser Liste bin nun nicht mehr ich sondern eine Nummer...bitte Hilfe After a log in my playlist was gone instaed of me i nummber i...
2013-12-07 11:33:38 PM
2013-12-08 8:23:49 PM
Diggler
Casual Listener
260 Views
2 replies
0 likes
Account

260 Views
2 replies
0 likes

I have a problem with email

Forgive My English:It turns out that much time to login on Spotify, and good had ever used but now wanted to get serious about making lists has done.The issue was that the user name that I did back then is not what you normally use, but if you email ...

burtonn
Newbie
Forgive My English: It turns out that much time to login on Spotify, and good had ever used but now wanted to get serious about making lists has done. The issue was that the user name that I di...
2013-12-08 6:04:03 PM
2013-12-08 7:41:49 PM
Peter__
Community Legend
193 Views
1 replies
0 likes
Account
Login

193 Views
1 replies
0 likes

My email address is out of date

Hi! I have created my Spotify account long ago and I didn't use it much. Now I'm using it again and I accidentally asked for new password. Of course it went to my old email and I can't get it. Sooo, now I can't change any information from my account,...

NiinaK
Newbie
Hi! I have created my Spotify account long ago and I didn't use it much. Now I'm using it again and I accidentally asked for new password. Of course it went to my old email and I can't get...
2013-12-08 7:14:56 PM
2013-12-08 7:16:27 PM
user-removed
Not applicable
299 Views
1 replies
0 likes
Account

299 Views
1 replies
0 likes

Music will download and stream on my Android phone but won't play offline????

I am in the middle of my 30 day free trial and pretty much everything works great EXCEPT I have music downloaded to my Android phone and when i go offline it tells me the subscription for offline has expired. My trial isn't up till the end of Decembe...

USUL72
Newbie
I am in the middle of my 30 day free trial and pretty much everything works great EXCEPT I have music downloaded to my Android phone and when i go offline it tells me the subscription for offline has...
2013-12-08 6:28:22 PM
2013-12-08 6:58:54 PM
user-removed
Not applicable
221 Views
1 replies
0 likes
Free
Premium
Subscription

221 Views
1 replies
0 likes

Gift card: Code is invalid

Today i bought a gift card for 10 Euro's which i want to trade in for Spotify Premium. I bought this card at the Albert Heijn in Holland but when i enter the code in the Redeem page it says that it's invalid. Greetings,

Leroyw50
Regular
Today i bought a gift card for 10 Euro's which i want to trade in for Spotify Premium. I bought this card at the Albert Heijn in Holland but when i enter the code in the Redeem page it says that it's...
2013-12-08 3:01:46 PM
2013-12-08 4:32:30 PM
Leroyw50
Regular
210 Views
2 replies
0 likes

210 Views
2 replies
0 likes

Gift card for another country

Hi all, My brother lives in the USA, I'm in the UK and I want to buy him a Spotify gift card for his birthday. If I buy one with my account, will it work for him in the USA when I email it over to him? Thanks for your time Tom

thowarth1
Newbie
Hi all, My brother lives in the USA, I'm in the UK and I want to buy him a Spotify gift card for his birthday. If I buy one with my account, will it work for him in the USA when I email it...
2013-12-08 3:13:03 PM
2013-12-08 4:22:08 PM
Peter__
Community Legend
725 Views
1 replies
0 likes

725 Views
1 replies
0 likes

Gift card invalid

Today i bought a gift card 6 months Spotify Premium and when registering it it first went through O.K. but after logging of and then logging on i was back as a spotify free user... When trying to register the card again it comes back "invalid" Thanks...

carolabengtsson
Newbie
Today i bought a gift card 6 months Spotify Premium and when registering it it first went through O.K. but after logging of and then logging on i was back as a spotify free user... When trying to r...
2013-12-08 3:17:44 PM
2013-12-08 4:21:29 PM
Peter__
Community Legend
232 Views
1 replies
0 likes
Account

232 Views
1 replies
0 likes

Re: spotify free in the usa - now unlimited? Is this true?

12/7/13 Hi, I just read on Spotify Help that the Spotify Free in the USA is now unlimited. Is this true? I know there used to be limitations on Spotify Free after 6 months.... (about 2 hrs/day or 10 hrs/ a month or something similar) Of course I real...

oceanwaves
Regular
12/7/13 Hi, I just read on Spotify Help that the Spotify Free in the USA is now unlimited. Is this true? I know there used to be limitations on Spotify Free a...
2013-12-08 5:00:43 AM
2013-12-08 4:20:18 PM
Peter__
Community Legend
455 Views
4 replies
0 likes
Free

455 Views
4 replies
0 likes

Solved!! Limiting bandwidth

Hi, I cannot use Spotify at work because my machine quickly generates a lot of traffic that annoys our local IT department. Spotify itself is not forbidden nor blocked but it draws attention easily which results in me to turn it off again. I have a r...

JRRR
Casual Listener
Hi, I cannot use Spotify at work because my machine quickly generates a lot of traffic that annoys our local IT department. Spotify itself is not forbidden nor blocked but it draws attention easily w...
2013-04-23 12:34:26 PM
2013-12-08 4:07:07 PM
user-removed
Not applicable
21062 Views
7 replies
0 likes

21062 Views
7 replies
0 likes

New user

Okay so I'm having a couple of problems with spotify I have at least seven playlist but it's only saying I have one also I cannot figure out how to put a picture on here I allowed spotify to use my Facebook but still no picture if you could help with...

Jacob_yarBRO
Newbie
Okay so I'm having a couple of problems with spotify I have at least seven playlist but it's only saying I have one also I cannot figure out how to put a picture on here I allowed spotify to use my F...
2013-12-08 10:00:04 AM
2013-12-08 1:23:31 PM
Peter__
Community Legend
237 Views
2 replies
0 likes
Unlimited

237 Views
2 replies
0 likes

Unable to change account setting and country due to duplicate account

Hi, My spotidy account does not allow me to do any changes to my account on the webpage (including changing country). When I save my changes this message is displayed "Another account is already registered with this email address.". How proceed if I ...

Snyggvesson
Newbie
Hi, My spotidy account does not allow me to do any changes to my account on the webpage (including changing country). When I save my changes this message is displayed "Another account is a...
2013-12-08 10:06:02 AM
2013-12-08 1:21:24 PM
Peter__
Community Legend
202 Views
1 replies
0 likes
Account
Login
Security

202 Views
1 replies
0 likes

Solved!! Spotify as a present for friends abroad

Dear spotifiers, I would like to buy an e-card for friends who live in Taiwan. I live in Germany. at the e-card page it says: "Spotify Premium codes can only be redeemed by recipients in the same country as the country you bought the e-card in." Is t...

TC-Squared
Newbie
Dear spotifiers, I would like to buy an e-card for friends who live in Taiwan. I live in Germany. at the e-card page it says: "Spotify Premium codes can only be redee...
2013-12-08 10:14:25 AM
2013-12-08 1:20:51 PM
Peter__
Community Legend
297 Views
2 replies
0 likes
Premium
Subscription

297 Views
2 replies
0 likes

Won't let me buy premium after changing country

I've just changed my country on my profile from France to Australia and now it will not let me upgrade to premium, saying that the purchase is not currently available. Help please...

austers32
Newbie
I've just changed my country on my profile from France to Australia and now it will not let me upgrade to premium, saying that the purchase is not currently available. Help please...
2013-12-08 11:30:55 AM
2013-12-08 1:20:20 PM
Peter__
Community Legend
191 Views
1 replies
0 likes

191 Views
1 replies
0 likes

Wrong facebook, can't disconnect it.

Have been trying for weeks to fix this, using every tip on the community and in the ''Help''-section. Its the wrong facebook-account logged in on my spotify. I've tried logging out and in, I've re-installed it and restarted my computer. Nothing works...

cheff
Casual Listener
Have been trying for weeks to fix this, using every tip on the community and in the ''Help''-section. Its the wrong facebook-account logged in on my spotify. I've tried logging out and in, I've re-in...
2013-12-06 11:35:45 PM
2013-12-08 1:19:41 PM
Peter__
Community Legend
436 Views
5 replies
0 likes

436 Views
5 replies
0 likes

Redeeming new giftcard before current premium time end

Hi my current Spotify Premium last until 2013-12-16, I just redeemed a $10 giftcard now, it said: "Your account has been credited with 1 month of Spotify Premium" but why on my account subscription status its still says "You are registered for Spotif...

bnfk
Regular
Hi my current Spotify Premium last until 2013-12-16, I just redeemed a $10 giftcard now, it said: "Your account has been credited with 1 month of Spotify Premium" but ...
2013-12-08 11:09:38 AM
2013-12-08 1:17:52 PM
Peter__
Community Legend
328 Views
3 replies
0 likes
Subscription

328 Views
3 replies
0 likes

Solved!! Adding Profiles

Hi i was a premium member until I found out I could not add other profiles to my account e.g my daughter wanted to use the account too from the same house and then it logs me off if i am using it on the way to work on my mobile... has this been resol...

Dobstar
Casual Listener
Hi i was a premium member until I found out I could not add other profiles to my account e.g my daughter wanted to use the account too from the same house and then it logs me off if i am using it o...
2013-12-08 12:15:27 PM
2013-12-08 12:59:20 PM
user-removed
Not applicable
485 Views
5 replies
0 likes

485 Views
5 replies
0 likes

Free Vodafone Spotify premium offer not working

Hi, I am supposed to get free Spotify Premium with my new red plan,. I went to the offers.vodafone address sent to me by text and selected the free Spotify option. I signed in (free user) and it asked me if I wanted to upgrade my account to the premi...

Pinkylouloubell
Casual Listener
Hi, I am supposed to get free Spotify Premium with my new red plan,. I went to the offers.vodafone address sent to me by text and selected the free Spotify option. I signed in (free user) and it ...
2013-12-05 11:45:44 PM
2013-12-07 12:39:40 AM
Peter__
Community Legend
3078 Views
5 replies
0 likes

3078 Views
5 replies
0 likes

Can't change country

Just got back to the US after a semester in the UK. No matter what I do I can't change my country back to the US from the dropdown selection. It gives a little load and then nothing happens. Everything updated, tried this on Chrome and Internet Explo...

Reicta
Newbie
Just got back to the US after a semester in the UK. No matter what I do I can't change my country back to the US from the dropdown selection. It gives a little load and then nothing happens. Everythi...
2013-12-07 10:44:31 PM
2013-12-07 12:36:22 AM
Peter__
Community Legend
316 Views
1 replies
0 likes

316 Views
1 replies
0 likes

10 hr limit upgraded to premium 30day trial but it still shows limit message and wont play

10 hr limit upgraded to premium 30day trial but it still shows limit message and wont play does anyone know why they now have my bank details but i cant listen?

richnhobbs
Newbie
10 hr limit upgraded to premium 30day trial but it still shows limit message and wont play does anyone know why they now have my bank details but i cant listen?
2013-12-07 11:42:15 PM
2013-12-07 12:32:31 AM
Peter__
Community Legend
202 Views
1 replies
0 likes

202 Views
1 replies
0 likes

Change email

How can i change my email adress on spotify? I wrote the wrong email adress when i registered some hour ago. I dont know what to do?? I even wrote down my visacard information!! Please help me

axlholt
Newbie
How can i change my email adress on spotify? I wrote the wrong email adress when i registered some hour ago. I dont know what to do?? I even wrote down my visacard information!! Please help me
2013-12-07 9:25:14 PM
2013-12-07 9:33:26 PM
Peter__
Community Legend
229 Views
1 replies
0 likes

229 Views
1 replies
0 likes

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