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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287931 Views

529 replies

34 likes

Account
Free
  • 287931 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13640 Views

6 replies

11 likes

Security
  • 13640 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540575 Views

990 replies

114 likes

Account
  • 540575 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129619 Views

74 replies

12 likes

Account
Login
Premium
  • 129619 Views
  • 74 replies
  • 12 likes

Over Payments

It turns out that I have been being charged twice a month for the last 4 months. I do not have a 2nd account and nobody else in my household that has signed up using my email address or my Credit Card to set up another account. I checked my other 2 e...

Regular

It turns out that I have been being charged twice a month for the last 4 months. I do not have a 2nd account and nobody else in my household that has signed up using my email address or my Credit Car...

Peter__

Community Legend

170 Views

1 replies

0 likes

Subscription
  • 170 Views
  • 1 replies
  • 0 likes

Could you...

Hi! How it's possible to get new Spotify update now (0.9.8) ? I would like to check new spotify look&feel. Can you turn on this option for my account? We have christmas ... Regards,PR

Newbie

Hi!   How it's possible to get new Spotify update now (0.9.8) ? 🙂 I would like to check new spotify look&feel. Can you turn on this option for my account? We have christmas ... 😉 ...

Peter__

Community Legend

271 Views

2 replies

0 likes

Account
Other
  • 271 Views
  • 2 replies
  • 0 likes

Can't use my debit card on Spotify

First, sorry for my bad english. I'm not so good. Hi. I'm Peruvian and I really fall in love since Spotify opened his service for Perú. So, when my 2 premium days gone, I tried to use Free Premium but when I put my debit card the system show me error...

Casual Listener

First, sorry for my bad english. I'm not so good.   Hi. I'm Peruvian and I really fall in love since Spotify opened his service for Perú. So, when my 2 premium days gone, I tried to use Free...

Joe

Community Legend

6479 Views

5 replies

0 likes

  • 6479 Views
  • 5 replies
  • 0 likes

Returning to US from Australia and cannot use Spotify. Please Help!

Hello all, So I went to Australia for 4 months and didn't use Spotify because you can only use it for 14 days while abroad. Now that I am back in the US, and have made sure that my profile says USA, Spotify still won't let me listen to music and is t...

Newbie

Hello all,    So I went to Australia for 4 months and didn't use Spotify because you can only use it for 14 days while abroad. Now that I am back in the US, and have made sure that my p...

user-removed

Not applicable

406 Views

2 replies

0 likes

Account
Other
Subscription
  • 406 Views
  • 2 replies
  • 0 likes

Solved!! Redeem / Wrong Choice / Wanted premium, got free

Heya. Just activated @ gift card vor 10€ and picked the weong option (2 months) i stead of premium.Since im using Spotify on my cell only, is there a way to fix that?Thankseles

Casual Listener

Heya. Just activated @ gift card vor 10€ and picked the weong option (2 months) i stead of premium. Since im using Spotify on my cell only, is there a way to fix that? Thanks eles

el_es

Casual Listener

398 Views

2 replies

0 likes

  • 398 Views
  • 2 replies
  • 0 likes

Solved!! Cant Use Facebook Email To Log In Directly

Hi, I would like to just use an email to log into Spotify as I want to delete my Facebook account, how do I do this? Thanks.

Visitor

Hi, I would like to just use an email to log into Spotify as I want to delete my Facebook account, how do I do this?   Thanks.

user-removed

Not applicable

601 Views

6 replies

0 likes

Account
Premium
Security
  • 601 Views
  • 6 replies
  • 0 likes

10 hours limit per month

I signed in then out again then the 10 hour per month restarted

Casual Listener

I signed in then out again then the 10 hour per month restarted

Peter__

Community Legend

2922 Views

9 replies

0 likes

  • 2922 Views
  • 9 replies
  • 0 likes

Iphone premium account erased after installing spotify on new PC

I have had a premium account on my iphone for months. I just installed Spotify on my new pc. Looking at my profile it says that I am using the free version not premium. I used to run the free version on my old pc, but have not used it in a long time....

Visitor

I have had a premium account on my iphone for months. I just installed Spotify on my new pc. Looking at my profile it says that I am using the free version not premium.   I used to run the f...

user-removed

Not applicable

275 Views

2 replies

0 likes

Account
Premium
  • 275 Views
  • 2 replies
  • 0 likes

Solved!! multi room ?

I have a premium account, is there a way to let my wife play her music upstair and me play mine down stairs using the same account? seem silly to need an acount for every room in the house.

Casual Listener

I have a premium account, is there a way to let my wife play her music upstair and me play mine down stairs using the same account? seem silly to need an acount for every room in the house.

Mirella

Casual Listener

1903 Views

7 replies

0 likes

  • 1903 Views
  • 7 replies
  • 0 likes

Solved!! I've disconnected Spotify from Facebook and it doesn't work

Hi, I need your help. I had some problems with my Spotify account and decided to disconnect it from my Facebook account. Now I've lost my playlists and Premium subscription. What should I do? I can't pay twice for Spotify and I didn't delete Facebook...

Visitor

Hi, I need your help. I had some problems with my Spotify account and decided to disconnect it from my Facebook account. Now I've lost my playlists and Premium subscription. What should I do? I can't...

user-removed

Not applicable

440 Views

4 replies

0 likes

  • 440 Views
  • 4 replies
  • 0 likes

Spotify in another territory - Christmas present

Hi, I am currently considering buying a spotify premium account as a Christmas present. The catch is that I am living in Slovakia, the person who I want to buy it for is from Slovakia but works long-term in Czech Republic. What should I do? When I wa...

Casual Listener

Hi,   I am currently considering buying a spotify premium account as a Christmas present.   The catch is that I am living in Slovakia, the person who I want to buy it for is from Sl...

Peter__

Community Legend

335 Views

3 replies

0 likes

  • 335 Views
  • 3 replies
  • 0 likes

playlist

I can't see my playlist on my computer.

Newbie

I can't see my playlist on my computer.

Peter__

Community Legend

205 Views

3 replies

0 likes

  • 205 Views
  • 3 replies
  • 0 likes

Log out another place??

someone else is jusing my spotify because i logged in on his device and he never logged out... could you help me?

Casual Listener

someone else is jusing my spotify because i logged in on his device and he never logged out... could you help me?

Peter__

Community Legend

219 Views

2 replies

0 likes

  • 219 Views
  • 2 replies
  • 0 likes

Advertisement Screening

A few questions.. Does Spotify have any sort of standards set for the quality of adverts played for free users? Is there a way to report advertisements one might believe are not child friendly? If no to either of the above, is there any way to reques...

Visitor

A few questions.. Does Spotify have any sort of standards set for the quality of adverts played for free users? Is there a way to report advertisements one might believe are not child friendly? If no...

Peter__

Community Legend

828 Views

5 replies

7 likes

Account
Free
Other
  • 828 Views
  • 5 replies
  • 7 likes

Solved!! 3-in-1 Promotion

On the receipt, after clicking the 3-in-1 Premium promotion and purchasing, it says I only have 1 month. Does this mean the promotion isn't working, or that the next 2 months will simply carry on without being charaged? "Your Spotify Spotify Premium ...

Visitor

On the receipt, after clicking the 3-in-1 Premium promotion and purchasing, it says I only have 1 month. Does this mean the promotion isn't working, or that the next 2 months will simply carry on wit...

Peter__

Community Legend

1180 Views

8 replies

0 likes

Account
Premium
Subscription
  • 1180 Views
  • 8 replies
  • 0 likes

will not process my CC

I've had a spotify premium account for quite awhile now but my wallet and the credit card on file was stolen and obviously subsequently canceled. I had not yet updated the card information for my premium account so my subscription was canceled automa...

Newbie

I've had a spotify premium account for quite awhile now but my wallet and the credit card on file was stolen and obviously subsequently canceled. I had not yet updated the card information for my pre...

Peter__

Community Legend

178 Views

1 replies

0 likes

  • 178 Views
  • 1 replies
  • 0 likes

Can't change flag/country when applying for free trial + other questions

I want to try out Spotify Premium since I read that I can use that in the country where I curently live (Hungary). Is this true?Also, I want to link my Paypal that has more than 10USD so that I can try out the trial and at the top it says that if my ...

Casual Listener

I want to try out Spotify Premium since I read that I can use that in the country where I curently live (Hungary). Is this true? Also, I want to link my Paypal that has more than 10USD so that I c...

Peter__

Community Legend

529 Views

4 replies

0 likes

  • 529 Views
  • 4 replies
  • 0 likes

My sonos app not available offline and minimises help!

Sonos app not available offline? Please can you help. - Added text to blank post / hpguru -

Newbie

Sonos app not available offline? Please can you help.   - Added text to blank post / hpguru -

Peter__

Community Legend

392 Views

2 replies

0 likes

Other
  • 392 Views
  • 2 replies
  • 0 likes

Solved!! moving to fireign country

Hi,I'm a spotify premium user currently living in Belgium.For work purposes, I will be moving to poland for an undefined time. There apparently, the price is half of what I pay here in belgium too. Is it possible to change my subscription to a polish...

Casual Listener

Hi, I'm a spotify premium user currently living in Belgium. For work purposes, I will be moving to poland for an undefined time. There apparently, the price is half of what I pay here in belgiu...

Peter__

Community Legend

599 Views

5 replies

0 likes

  • 599 Views
  • 5 replies
  • 0 likes

On my account :(

Hi, somebody has stolen my phone which i had logged into my spotify, they are changing my playlists and messing with stuff, could you please log me out of all devices asap! Please! my username is jarredgunders
Thank you so much

Newbie

Hi, somebody has stolen my phone which i had logged into my spotify, they are changing my playlists and messing with stuff, could you please log me out of all devices asap! Please! 🙂 my username is ...

Greg

Roadie

364 Views

2 replies

0 likes

Account
Premium
Security
  • 364 Views
  • 2 replies
  • 0 likes