Just got premium, now I can't connect to facebook?

I just got premium and I want to be able to see my other friends playlists, so I want to connect my premium account to facebook. Well when I try it says "there was an error". For some reason on my phone I can log into both my email account (one with ...

• emilyecrowe
• Newbie
• I just got premium and I want to be able to see my other friends playlists, so I want to connect my premium account to facebook. Well when I try it says "there was an error". For some reason on my ph...
• 2013-12-15 7:15:33 PM
• 2013-12-15 7:23:33 PM
• Peter__
• Community Legend
• 164 Views
• 1 replies
• 0 likes
• Account
  Other
  Premium
  Subscription

Dobble charged for my spotify account.

Hey, 1 month ago +- give or take 1 day i decided to first stop my premium service. Then i got offered to try spotify premium for free for 30 days which seemed cool so i put my payment information back.A short time after that i decided to unlink my sp...

• MrRussianBoy
• Casual Listener
• Hey, 1 month ago +- give or take 1 day i decided to first stop my premium service. Then i got offered to try spotify premium for free for 30 days which seemed cool so i put my payment information b...
• 2013-12-15 1:51:54 PM
• 2013-12-15 4:59:05 PM
• Peter__
• Community Legend
• 241 Views
• 3 replies
• 0 likes

Radio not showing any stations

Hi! I have a Premium subscription however, when I start Spotify Radio, it begins to sound but I can´t see anything, I only see a blank page. Also, the Radio button, won't do anything if I press right or left button. I already uninstall and install ag...

• buhoERM
• Newbie
• Hi! I have a Premium subscription however, when I start Spotify Radio, it begins to sound but I can´t see anything, I only see a blank page. Also, the Radio button, won't do anything if I press right...
• 2013-12-15 4:00:11 PM
• 2013-12-15 4:41:22 PM
• Josh
• Community Legend
• 165 Views
• 1 replies
• 0 likes
• Account
  Premium

Payment issue

Hi I'm from Mexico and i subscribed to the free trial. I give my credit card number but then i realized that the credit card i entered was a card that i want to cancel, so i cancel the free trial and went to the bank to cancel the credit card but the...

• kikikoh
• Casual Listener
• Hi I'm from Mexico and i subscribed  to the free trial. I give my credit card number but then i realized that the credit card i entered was a card that i want to cancel, so i cancel the free tri...
• 2013-12-14 11:00:37 PM
• 2013-12-15 12:02:52 PM
• Peter__
• Community Legend
• 275 Views
• 4 replies
• 0 likes
• Subscription

merging two accounts

Today I accidentally set up a new account through facebook while signing up for the Unidays student discount. I was wondering if there is a way of merging this new account with the premium discount to the account I use everyday (not set up through fa...

• user-removed
• Visitor
• Today I accidentally set up a new account through facebook while signing up for the Unidays student discount. I was wondering if there is a way of merging this new account with the premium discount t...
• 2013-09-18 12:25:13 PM
• 2013-12-15 11:59:59 AM
• Peter__
• Community Legend
• 843 Views
• 4 replies
• 1 likes

How do you stop ignoring a friend

• bossgame8ball
• Newbie
• 2013-12-15 7:11:32 AM
• 2013-12-15 11:58:43 AM
• Peter__
• Community Legend
• 204 Views
• 1 replies
• 0 likes

Username was changed to all numbers, even though I never disconnected from Facebook

I have a Spotify account connected to Facebook, and recently, upon logging in to my account and opening Spotify, all I saw in the upper right hand corner was a string of 10 random numbers for my account name. Furthermore, the activity log of people a...

• ahuddy9
• Newbie
• I have a Spotify account connected to Facebook, and recently, upon logging in to my account and opening Spotify, all I saw in the upper right hand corner was a string of 10 random numbers for my acco...
• 2013-12-15 2:22:01 AM
• 2013-12-15 10:03:19 AM
• Taylor
• Community Legend
• 857 Views
• 1 replies
• 0 likes

account access

i need to change my password but i cant remember it how do i cahnge my password and access the account help me please

• lawesj10
• Newbie
• i need to change my password but i cant remember it how do i cahnge my password and access the account help me please
• 2013-12-14 10:52:22 PM
• 2013-12-14 12:02:03 AM
• Peter__
• Community Legend
• 216 Views
• 1 replies
• 0 likes

Paid for Premium but not getting it!

Paid for Premium a few days ago and it worked fine at first. It has now gone back to the free version after telling me that my trial had expired.. even though I had paid for the subscription. Account says that I'm using Spotify Free and that I do not...

• dejmx
• Newbie
• Paid for Premium a few days ago and it worked fine at first. It has now gone back to the free version after telling me that my trial had expired.. even though I had paid for the subscription. Accou...
• 2013-12-14 7:55:16 PM
• 2013-12-14 8:26:34 PM
• Peter__
• Community Legend
• 158 Views
• 1 replies
• 0 likes
• Subscription

Subscription questions

If I put my credit card number and I get my free premium month can I immediately buy 12 months premium? Or do I have to wait until my free month is over to subscribe again? And other question Can I buy immediately two 12 months subscription and have ...

• user-removed
• Visitor
• If I put my credit card number and I get my free premium month can I immediately buy 12 months premium? Or do I have to wait until my free month is over to subscribe again?  And other question...
• 2013-12-14 7:26:18 PM
• 2013-12-14 7:48:24 PM
• Peter__
• Community Legend
• 155 Views
• 1 replies
• 0 likes
• Premium
  Subscription

Changing the date of a gift subscription

Hello Is is possible to change the date of a gift subcription? How would I go about doing this? Many thanks

• user-removed
• Visitor
• Hello  Is is possible to change the date of a gift subcription? How would I go about doing this?   Many thanks
• 2013-12-14 6:00:06 PM
• 2013-12-14 7:04:36 PM
• Peter__
• Community Legend
• 129 Views
• 1 replies
• 0 likes
• Subscription

Logging In

I am attempting to log in to Spotify and I receive a message that staes its cannot connect to the internet, unblock firewall (its not blocked). Also states error #4. I can log in from my laptop w/o probs. I have uninstalled and reinstalled....suggest...

• peepsie0819
• Casual Listener
• I am attempting to log in to Spotify and I receive a message that staes its cannot connect to the internet, unblock firewall (its not blocked).  Also states error #4.  I can log in from my ...
• 2013-12-14 5:25:06 PM
• 2013-12-14 7:03:38 PM
• Peter__
• Community Legend
• 251 Views
• 3 replies
• 0 likes
• Free

Charge after deleting account

On November I deleted my account ana I received confirmation from you. Nevertheless, I have been charged on December, 2. What can I do to recover my money? Re: Spotify Support Case # 01108325: Cobro ref:00DDpxIW.500DXbAXU:ref

• elbluesmanines
• Newbie
• On November I deleted my account ana I received confirmation from you. Nevertheless, I have been charged on December, 2. What can I do to recover my money?   Re: Spotify Support Case # 01108...
• 2013-12-14 6:20:41 PM
• 2013-12-14 7:02:58 PM
• Peter__
• Community Legend
• 173 Views
• 1 replies
• 0 likes

Wrong password

HELP! yesterday i changed my password in a weird sentence because i thought it was funny. today i wanted to change it back, but i forgot it, soo stupid. now i wanted to send an email to help change my password, but it said my emailadress was wrong. i...

• myrtebessems1
• Newbie
• HELP! yesterday i changed my password in a weird sentence because i thought it was funny.  today i wanted to change it back, but i forgot it, soo stupid. now i wanted to send an email to h...
• 2013-12-14 6:56:25 PM
• 2013-12-14 7:02:14 PM
• Peter__
• Community Legend
• 166 Views
• 1 replies
• 0 likes

Can't resubscribe

I was previously subscribing through facebook which has now been disabled. I'm on the subscriptions page on my account, but whenever I click "reactivate subscription" or "change payment method" nothing happens. My subscription runs out in a few days ...

• Lemon_Spoon
• Newbie
• I was previously subscribing through facebook which has now been disabled.   I'm on the subscriptions page on my account, but whenever I click "reactivate subscription" or "change payment me...
• 2013-12-14 3:30:50 PM
• 2013-12-14 4:57:58 PM
• Peter__
• Community Legend
• 185 Views
• 1 replies
• 0 likes

Credit card payments peru

Has anyone has problems to Pay for a suscrption in peru?

• Jorch1973
• Casual Listener
• Has anyone has problems to Pay for a suscrption in peru?
• 2013-12-14 4:36:11 PM
• 2013-12-14 4:56:45 PM
• Peter__
• Community Legend
• 351 Views
• 2 replies
• 0 likes