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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 257406 Views
  • 783 replies
  • 81 likes
  • Account
  • 257406 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126838 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126838 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69962 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69962 Views
  • 63 replies
  • 8 likes

recuperar listas

Hola, desactive mi cuenta de facebook, y por alguna extraña razon se cambio de premium a free (cuando llevo ya mas de dos años con premium). Me volvi a hacer premium, ya que lo utilizo mucho tanto en el ordenador como en el móvil, y al meterme de nue...

  • Casual Listener
  • Hola, desactive mi cuenta de facebook, y por alguna extraña razon se cambio de premium a free (cuando llevo ya mas de dos años con premium). Me volvi a hacer premium, ya que lo utilizo mucho tanto en...
  • Adam
  • Roadie
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

getting charged on spotify free

Spotily says using spotify free but I'm getting charged and can't cancel my subscription as it says I haven't got one?

  • Visitor
  • Spotily says using spotify free but I'm getting charged and can't cancel my subscription as it says I haven't got one? 
  • Adam
  • Roadie
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Solved!! why do i have a play limit?

I thought spotify has gone back to unlimited now, my friends at work whilst still having free accounts manage to leave spotify playing for the full working week and dont get anything. I seem to be getting my weekly limit after an evening. Is spotify ...

  • Casual Listener
  • I thought spotify has gone back to unlimited now, my friends at work whilst still having free accounts manage to leave spotify playing for the full working week and dont get anything. I seem to be ge...
  • Adam
  • Roadie
  • 278 Views
  • 5 replies
  • 0 likes
  • 278 Views
  • 5 replies
  • 0 likes

can not log inn or reset password

I suddenly can not log in anymore. I tried the "forgot password" link and got a "A message has been sent to you by email with instructions on how to reset your password." , but I received no email. Also checked the spam folder. Also specifically adde...

  • Visitor
  • I suddenly can not log in anymore. I tried the "forgot password" link and got a "A message has been sent to you by email with instructions on how to reset your password." , but I received no email. ...
  • Adam
  • Roadie
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Help with Facebook and my old and new spotify accounts

My old account had a slightly wrong email address (an exclamation point when there is none.) I couldn't remember the password (bad I know) and since the email was wrong I couldn't change my password. Since I didn't know my password I couldn't fix my ...

  • Newbie
  • My old account had a slightly wrong email address (an exclamation point when there is none.) I couldn't remember the password (bad I know) and since the email was wrong I couldn't change my password....
  • Adam
  • Roadie
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

I cancelled subscription but still got billed!

I cancelled my Spotify subscription after free trial as i didn't use it as much i as wanted so saw no point in having it. But then today i was billed for another month!?! I have no clue what to do or how to go about getting a refund! Please help I am...

  • Newbie
  • I cancelled my Spotify subscription after free trial as i didn't use it as much i as wanted so saw no point in having it. But then today i was billed for another month!?! I have no clue what to do or...
  • Adam
  • Roadie
  • 216 Views
  • 3 replies
  • 0 likes
  • 216 Views
  • 3 replies
  • 0 likes

Disappearing Playlist

This has happened about 2-3 times now. I know that I am not deleting them and since I have it with my Facebook account with all the secuirty settings enabled I know that no one has access my account. What happens is I use both the Spotify desktop (mo...

  • Visitor
  • This has happened about 2-3 times now. I know that I am not deleting them and since I have it with my Facebook account with all the secuirty settings enabled I know that no one has access my account....
  • Peter__
  • Community Legend
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Solved!! Accidentally deleted playlist.

Okey so i had 2 playlist softa and softa2.0 i had all fav from softa on 2.0 but i realised i could use star instead. So i thought i could deleate 2.0 but acidently deleated softa. It has about 1.5k tracks so a bit pain in the ass. I can still find th...

  • Newbie
  • Okey so i had 2 playlist softa and softa2.0 i had all fav from softa on 2.0 but i realised i could use star instead. So i thought i could deleate 2.0 but acidently deleated softa. It has about 1.5k t...
  • Taylor
  • Community Legend
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Solved!! Clean versions only option?

Is theres a way to play clean versions only?

  • Newbie
  • Is theres a way to play clean versions only?
  • Peter__
  • Community Legend
  • 2829 Views
  • 1 replies
  • 2 likes
  • 2829 Views
  • 1 replies
  • 2 likes

Please reset my devices

Hi there could some one reset my devices as I have a new phone and want to play spotify off line on the new phone? I know I have to down load all my play list again but that is no problem. Thanks for your help

  • Casual Listener
  • Hi there could some one reset my devices as I have a new phone and want to play spotify off line on the new phone?  I know I have to down load all my play list again but that is no problem. ...
  • Peter__
  • Community Legend
  • 85 Views
  • 1 replies
  • 0 likes
  • 85 Views
  • 1 replies
  • 0 likes

I need to change my credit card

I need to switch credit cards--deactivate my current credit card and activate a new one. (I need to make sure I won't get charged on both cards and get double billed.). How do I do this? Ricky

  • Newbie
  • I need to switch credit cards--deactivate my current credit card and activate a new one. (I need to make sure I won't get charged on both cards and get double billed.). How do I do this? Ricky
  • Joe
  • Community Legend
  • 465 Views
  • 1 replies
  • 0 likes
  • 465 Views
  • 1 replies
  • 0 likes

Solved!! new releases not showing

Could anyone know how to solve the issue of the new releases not showing even though spotify's been reinstalled many times and the box in settings page is not checked.

  • Casual Listener
  • Could anyone know how to solve the issue of the new releases not showing even though spotify's been reinstalled many times and the box in settings page is not checked.
  • tin-henno
  • Casual Listener
  • 336 Views
  • 2 replies
  • 0 likes
  • 336 Views
  • 2 replies
  • 0 likes

Account being used somewhere else

Hello, I have encountered this problem before, and I was wondering if it would be possible to get e-mail notifications if another device attempts to access my Spotify account. The issue has been highly persistent in the past, and I would like to rene...

  • Newbie
  • Hello, I have encountered this problem before, and I was wondering if it would be possible to get e-mail notifications if another device attempts to access my Spotify account.  The issue has bee...
  • Joe
  • Community Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Log out all devices

Hi. My account just got hacked and I would like to log out all my devices? What do I do?

  • Casual Listener
  • Hi. My account just got hacked and I would like to log out all my devices? What do I do?
  • Liam
  • Community Legend
  • 209 Views
  • 2 replies
  • 0 likes
  • 209 Views
  • 2 replies
  • 0 likes

Facebook Deactivation, standard Spotify Account / Slow Buffering

Hi All, I was wondering how I could go about deactivating my facebook have being able to have spotify and not have it be reactivated. I tried to make a regular account but it would not allow me to due to my e-mail already being used. Should I just ma...

  • Visitor
  • Hi All,   I was wondering how I could go about deactivating my facebook have being able to have spotify and not have it be reactivated. I tried to make a regular account but it would not all...
  • Peter__
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Ending up on the wrong URL

Trying to go here: https://www.spotify.com/password-reset/ but end up here: www.spotify.com/us/. Why?

  • Newbie
  • Trying to go here: https://www.spotify.com/password-reset/ but end up here: www.spotify.com/us/. Why?
  • Peter__
  • Community Legend
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

How to change my country from US to Canada?

So I've been looking around these messages trying to figure this out but nothing really helps me. I go to school in the US and thats where I got spotify free, but now im in Canada for the summer and I can't use it anymore. People keep saying you have...

  • Casual Listener
  • So I've been looking around these messages trying to figure this out but nothing really helps me.  I go to school in the US and thats where I got spotify free, but now im in Canada for the sum...
  • Peter__
  • Community Legend
  • 975 Views
  • 3 replies
  • 0 likes
  • 975 Views
  • 3 replies
  • 0 likes

SPOTIFY 2 PREMIUM X 1

hi all, I currently pay 2 premium accounts with my credit card. I was checking my bank statement and I saw the 2 charges for this month named SPOTIFY 2 PREMIUM X 1. Does this mean that there is a 2x1 offer? If so, how can I claim it as I have payed f...

  • Newbie
  • hi all,   I currently pay 2 premium accounts with my credit card. I was checking my bank statement and I saw the 2 charges for this month named SPOTIFY 2 PREMIUM X 1. Does this mean that the...
  • Peter__
  • Community Legend
  • 3417 Views
  • 9 replies
  • 0 likes
  • 3417 Views
  • 9 replies
  • 0 likes

Password reset link not working

I just upgraded and confirmed with support that I have premium. I logged out of my spotify as suggested as the premium subscription wasn't showing. I can log in with my facebook details but that just says I'm on the free subscription and my playlists...

  • Visitor
  • I just upgraded and confirmed with support that I have premium.  I logged out of my spotify as suggested as the premium subscription wasn't showing.  I can log in with my facebook details b...
  • Peter__
  • Community Legend
  • 1340 Views
  • 10 replies
  • 0 likes
  • 1340 Views
  • 10 replies
  • 0 likes