Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84901 Views

9 replies

2 likes

Account
Login
  • 84901 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

661979 Views

13 replies

4 likes

Account
  • 661979 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

744078 Views

18 replies

29 likes

  • 744078 Views
  • 18 replies
  • 29 likes

pukkod

hej kan ni fixa mitt kort?? Nr 0766376190,,har varken pin-kod eller puk,,, Sen om ni måste göra nåt på knapparna vi eran dator, för att denna ska kunna funka att spela spotify i bilen igen,,,hm,,,,, alla är offline,,,, fast jag rör fram o tillbaka,,,...

Newbie

hej kan ni fixa mitt kort?? Nr 0766376190,,har varken pin-kod eller puk,,, Sen om ni måste göra nåt på knapparna vi eran dator, för att denna ska kunna funka att spela spotify i bilen igen,,,hm,,,,, ...

164 Views

0 replies

0 likes

  • 164 Views
  • 0 replies
  • 0 likes

Do you charge me if I resubscribe using Paypal?

Hey there. I have Spotify Premium "You are registered for Spotify Premium until 2014-02-07. After this period your account will become a Spotify Free account.". I want to resubscribe to service, now my account is "canceled", but I do not want to top-...

Visitor

Hey there.   I have Spotify Premium "You are registered for Spotify Premium until 2014-02-07. After this period your account will become a Spotify Free account.". I want to resubscribe to se...

Thedev

Community Legend

265 Views

1 replies

0 likes

Account
Premium
Subscription
  • 265 Views
  • 1 replies
  • 0 likes

Security and billing

From one evening to the next morning my playlists had disappeared and I`d been degraded from an unlimited account to a free account. It seems someone (or a machine) had created a new account. I certainly did not create a new account. On browsing thro...

Visitor

From one evening to the next morning my playlists had disappeared and I`d been degraded from an unlimited account to a free account. It seems someone (or a machine) had created a new account. I certa...

user-removed

Not applicable

247 Views

2 replies

0 likes

Subscription
  • 247 Views
  • 2 replies
  • 0 likes

Spotify can't decide if I'm premium or free, lost all playlists

Hi, I've started having trouble with Spotify today. As soon as I logged in, it showed a popup with "I'm a new user" or "xxx? Log in". xxx was a user account name, but not MY user account name. If I click the x in the top corner to close that window, ...

Newbie

Hi,   I've started having trouble with Spotify today. As soon as I logged in, it showed a popup with "I'm a new user" or "xxx? Log in". xxx was a user account name, but not MY user account n...

Peter__

Community Legend

543 Views

3 replies

0 likes

Account
  • 543 Views
  • 3 replies
  • 0 likes

All songs say unavailable

Hi. Had my spotify account for about a year when last week it just stopped working. Can't play any songs. They all say I need a premium account, which I have. Even the playlists that I've downloaded say the same. Can anyone help?

Newbie

Hi. Had my spotify account for about a year when last week it just stopped working. Can't play any songs. They all say I need a premium account, which I have. Even the playlists that I've downloaded ...

Joe

Community Legend

325 Views

1 replies

0 likes

Account
  • 325 Views
  • 1 replies
  • 0 likes

Premium

I had to delete spotify so i could upgrade my iphone. After i reinstalled it i cant listen to playlists anymore just radio. How do i cancel my subscription and stop getting charged every month for just radio?

Newbie

I had to delete spotify so i could upgrade my iphone. After i reinstalled it i cant listen to playlists anymore just radio. How do i cancel my subscription and stop getting charged every month for ju...

Joe

Community Legend

233 Views

1 replies

0 likes

Premium
  • 233 Views
  • 1 replies
  • 0 likes

How do I delete my account?

I am wanting to delete my account as I am not really using it and when I do it crashes. I can no longer justify the money. Can anyone tell me how to delete it? Thanks

Visitor

I am wanting to delete my account as I am not really using it and when I do it crashes. I can no longer justify the money. Can anyone tell me how to delete it? Thanks

Joe

Community Legend

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Change account name

Hi! I signed up for spotify with a username. I later linked it through Facebook. Can I changed my profile name so it is just my facebook information? In other words, all my friends thru Facebook are listed just with their facebook profile name. Mine ...

Newbie

Hi! I signed up for spotify with a username. I later linked it through Facebook.   Can I changed my profile name so it is just my facebook information?   In other words, all my frie...

Peter__

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

End of NUS Discount

Hello there, My NUS card came to an end and thus I paid the full 9.99 for this month's spotift subscription. However, I now have a new NUS card and it is not letting me link the two anymore. Clicking on the link on the NUS website won't help and unde...

Newbie

Hello there,   My NUS card came to an end and thus I paid the full 9.99 for this month's spotift subscription. However, I now have a new NUS card and it is not letting me link the two anymor...

Thedev

Community Legend

214 Views

1 replies

0 likes

  • 214 Views
  • 1 replies
  • 0 likes

I WAS CHARGED TWICE AFTER I CANCELLED MY FREE 30 DAY TRIAL

Features Premium Help Profile Account Log Out champlain19Log Out Get Spotify (((((((( CHAMPLAIN19@YAHOO.COM))) Your receipts Back to the subscription page Order IDDateProduct descriptionPrice 248373770010 2013-09-08 1 month of Spotify Premium $9.99 2...

Newbie

  Features Premium Help Profile Account Log Out champlain19Log Out Get Spotify             ((((((...

user-removed

Not applicable

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

3-month Spotify Premium works not

I bought 2 short 3-month Spotify premium but when I turn the code it says that the code is wrong i pay 300kr Swedish money for each card a total of $ 100 I think they are not good that they become so hope you can fix it , the picture of them and a re...

Newbie

I bought 2 short 3-month Spotify premium but when I turn the code it says that the code is wrong i pay 300kr Swedish money for each card a total of $ 100 I think they are not good that they become so...

user-removed

Not applicable

232 Views

1 replies

0 likes

  • 232 Views
  • 1 replies
  • 0 likes

Spotify Has Created Two Accounts For Me!!!!!!

So logged onto spotify today to see all my playlists have been deleted and I was no longer a subscribed member. Was raging at first but it seems like spotify has just created a new account for my logon. As I have friends who have followed me (my old ...

Visitor

So logged onto spotify today to see all my playlists have been deleted and I was no longer a subscribed member. Was raging at first but it seems like spotify has just created a new account for my log...

Joe

Community Legend

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Solved!! Free 30 days trial paypal failure !

Hi everybody ! Just wanted to get the 30-days spotify premium trial, but when I valid the paypal payment, it comes back to the payment method webpage and i see NO error message on this page. My paypal account is linked with a valid bank card ! I don'...

Casual Listener

Hi everybody !   Just wanted to get the 30-days spotify premium trial, but when I valid the paypal payment, it comes back to the payment method webpage and i see NO error message on this pag...

AdelSpotify1

Casual Listener

7295 Views

4 replies

0 likes

  • 7295 Views
  • 4 replies
  • 0 likes

I cannot upgrade to Premium! (and the website is down on PC, WinXP, all browsers)

I've been a US Spotify user back since you had to invite FB friends in order to get it here. Now I want the Premium subscription and the site won't let me get there!What's going on and who can get me signed up on Premium so I can listen to my Playlis...

Casual Listener

I've been a US Spotify user back since you had to invite FB friends in order to get it here.  Now I want the Premium subscription and the site won't let me get there! What's going on and who ca...

Peter__

Community Legend

435 Views

5 replies

0 likes

  • 435 Views
  • 5 replies
  • 0 likes

fute

Justin bieber

Newbie

Justin bieber<br>

Joe

Community Legend

314 Views

1 replies

0 likes

Login
  • 314 Views
  • 1 replies
  • 0 likes

Solved!! Playlists Disapeared

Hi! I hope you all are doing fine. I had a problem with my spotufy account as a message that my sesion had expired poped up and when I logged myself in again all my playlists were gone and my unlimited account deleted. Anyone knows what this issue ca...

Casual Listener

Hi! I hope you all are doing fine.    I had a problem with my spotufy account as a message that my sesion had expired poped up and when I logged myself in again all my playlists were go...

andreia-an-ca

Newbie

833 Views

15 replies

0 likes

Account
Unlimited
  • 833 Views
  • 15 replies
  • 0 likes

Languge of Spotify after update!

Can someone help, I update my spotify and after that Spotify speaks some very unknow language! There ar not anymore normal alphabet, only something very weird letters... All my playinglist are same, but everything else not.

Newbie

Can someone help, I update my spotify and after that Spotify speaks some very unknow language! There ar not anymore normal alphabet, only something very weird letters... All my playinglist are same, ...

Peter__

Community Legend

354 Views

2 replies

0 likes

  • 354 Views
  • 2 replies
  • 0 likes

facebook help help now password help

okay so i changed my facebook password earlier, and when i did i selected for facebook to be logged out of other devices i've logged in with. this caused spotify to log out. when i signed back in, spotify asked me if i had an account. i said yes but ...

Visitor

okay so i changed my facebook password earlier, and when i did i selected for facebook to be logged out of other devices i've logged in with. this caused spotify to log out. when i signed back i...

Peter__

Community Legend

346 Views

3 replies

0 likes

  • 346 Views
  • 3 replies
  • 0 likes

please help me!! billing on unknown account

Hello, I am being billed for spotify on my debit card, but cant figure out what account is being billed, ive logged into spotify using every possible username i could have ever had for trials and what not and do not know how to reach a human to speak...

Newbie

Hello,    I am being billed for spotify on my debit card, but cant figure out what account is being billed, ive logged into spotify using every possible username i could have ever had f...

Taylor

Community Legend

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes

Cannot Unsubscribe!

I got a 12 month free premium from my mobile account, so i have no need to pay for the subscription anymore. But when i try to unsubscribe i get this message "Oops! Something went wrong, please try again or check out our help area" It happens after i...

Casual Listener

I got a 12 month free premium from my mobile account, so i have no need to pay for the subscription anymore.  But when i try to unsubscribe i get this message "Oops! Something went wrong, ple...

user-removed

Not applicable

427 Views

2 replies

0 likes

Subscription
  • 427 Views
  • 2 replies
  • 0 likes