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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 412587 Views
  • 965 replies
  • 108 likes
  • Account
  • 412587 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1179779 Views
  • 119 replies
  • 115 likes
  • Account
  • 1179779 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101076 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101076 Views
  • 68 replies
  • 10 likes

Cancelled early yet I can't still use it?

I cancelled my membership yesterday about 2 weeks after I was billed. Yet I try to still use my remaining two week but says I have to re subscribe. I think since I paid for a month then I deserve the full month. Other streaming sites do it so why can...

  • Casual Listener
  • I cancelled my membership yesterday about 2 weeks after I was billed. Yet I try to still use my remaining two week but says I have to re subscribe. I think since I paid for a month then I deserve the...
  • Joe
  • Community Legend
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Solved!! Paying for Premium, but not app says not

Hi, I have a Premium account, but when I want to lsiten or stream with Iphone, the app says I don't have Premium. So now I am paying for a service I'm not getting. Help?

  • Casual Listener
  • Hi,   I have a Premium account, but when I want to lsiten or stream with Iphone, the app says I don't have Premium. So now I am paying for a service I'm not getting.    Help? ...
  • davina
  • Casual Listener
  • 606 Views
  • 4 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 606 Views
  • 4 replies
  • 1 likes

Did you know....

....that you can pay for Spotify via PayPal?? As well as a subscription, you can also choose to purchase a gift code to redeem on your own account, or to give to a friend! If you don´t have a PayPal account you can create one here. Enjoy the music!

Screen Shot 2013-06-25 at 3.39.30 PM.png
  • Spotify Legend
  •   ....that you can pay for Spotify via PayPal??                               As well as a subscription, you ...
  • user-removed
  • Not applicable
  • 1044 Views
  • 4 replies
  • 0 likes
  • 1044 Views
  • 4 replies
  • 0 likes

Email wrong, Password forgotten

Hello, I have forgotten my password =( And now there is the realy problem, the email in my konto is wrong too! there is a typing error!! there are 2 n at beginning =( So i cant reset my password! Please help me

  • Casual Listener
  • Hello,    I have forgotten my password =( And now there is the realy problem, the email in my konto is wrong too! there is a typing error!! there are 2 n at beginning =( So i c...
  • Peter__
  • Community Legend
  • 324 Views
  • 4 replies
  • 0 likes
  • 324 Views
  • 4 replies
  • 0 likes

I had to create a new account because I couldn't merge my facebook account with sonos

Could you pleasse recomend me how to merge my new account with facebook because there seems to be a problem with my old account and the one I'm using on facebook. I need this because I want to follow my friends and some of their playlist I hope you c...

  • Newbie
  • Could you pleasse recomend me how to merge my new account with facebook because there seems to be a problem with my old account and the one I'm using on facebook.   I need this because I wan...
  • Joe
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 224 Views
  • 1 replies
  • 0 likes

Now there's the minute counter on my spotify but I don't see it on web player.

So I stopped subscribing for Spotify Premium for a while (don't need it ATM but will subscribe again in couple of months.)Now I have spotify free and it started showing me the minute counter. I don't see the minute counter on web player though. And o...

  • Newbie
  • So I stopped subscribing for Spotify Premium for a while (don't need it ATM but will subscribe again in couple of months.) Now I have spotify free and it started showing me the minute counter. I d...
  • Peter__
  • Community Legend
  • 399 Views
  • 1 replies
  • 0 likes
  • 399 Views
  • 1 replies
  • 0 likes

Spotify thinks I'm abroad, when I'm not! No solution in forum...

Hi guys!!I hope you can help me... I can not find real help in the previous post about this problem... The thing is... I registered my Spotify during my Erasmus year in Poland four months ago... But now I'm living in Spain (I'm Spanish)...So... they ...

  • Casual Listener
  • Hi guys!! I hope you can help me... I can not find real help in the previous post about this problem...   The thing is... I registered my Spotify during my Erasmus year in Poland four mon...
  • Peter__
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Subscription
  • 306 Views
  • 1 replies
  • 0 likes

Solved!! How many minutes left?

I would like to now if there is a way to see how many hours and minutes you have left to listen to music? I hope somebody knows the answer. Thank you in advance, Ilja

  • Casual Listener
  • I would like to now if there is a way to see how many hours and minutes you have left to listen to music?   I hope somebody knows the answer.   Thank you in advance,   Ilja
  • ismael_miguel
  • Casual Listener
  • 8855 Views
  • 6 replies
  • 0 likes
  • 8855 Views
  • 6 replies
  • 0 likes

My Spotify Premium is not activating?

Hello On the 17th of October I subscribed to spotify premium using gift cards. My account still does not recognise that I've upgraded. I've tried using Spotify on my phone and on my laptop, and have tried logging out and in again on both. Please help...

  • Visitor
  • Hello   On the 17th of October I subscribed to spotify premium using gift cards. My account still does not recognise that I've upgraded. I've tried using Spotify on my phone and on my laptop...
  • Peter__
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 160 Views
  • 1 replies
  • 0 likes

Facebook password reset has sent me back to "Free" subscription

Hey guys,So just now I recieved a notification from facebook telling me someone frome Seoul had attempted to access my facebook. They locked my account and I rechanged my password.Upon doing so, my spotify signed me out and asked me to log back in ag...

  • Casual Listener
  • Hey guys, So just now I recieved a notification from facebook telling me someone frome Seoul had attempted to access my facebook. They locked my account and I rechanged my password. Upon doing ...
  • henaree1
  • Casual Listener
  • 269 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
  • 269 Views
  • 2 replies
  • 0 likes

Can't log in

Hi, I just came home from work and wanted to listen to my music. I logged in, and I just got the message 'username/password' not correct. Tried again and again. Did not work. I even changed my facebook password and tried it with the new one, that did...

  • Visitor
  • Hi, I just came home from work and wanted to listen to my music. I logged in, and I just got the message 'username/password' not correct. Tried again and again. Did not work. I even changed my facebo...
  • Peter__
  • Community Legend
  • 351 Views
  • 3 replies
  • 0 likes
  • Account
    Unlimited
  • 351 Views
  • 3 replies
  • 0 likes

SongKIck showing recommendations for wrong city.

I have spotify on every device I come in contact with through out my day. It's amazing, Thank you. But I do have an issue with songkick recommendations. It seems to believe I live in MN or WI. I live in Alabama. Atlanta and Birmingham are the only ci...

  • Casual Listener
  • I have spotify on every device I come in contact with through out my day. It's amazing, Thank you.   But I do have an issue with songkick recommendations. It seems to believe I live in MN or...
  • ruffadelic
  • Newbie
  • 890 Views
  • 3 replies
  • 1 likes
  • 890 Views
  • 3 replies
  • 1 likes

Charged for Premium not Unlimited

Hi Spotify I changed my Spotify account to Unlimited before the end of my free trial of Premium rather than cancelling it all together and was informed I'd be charged £4.99 on 30/10/2013 However, I have been charged the premium amount. Can you help? ...

  • Newbie
  • Hi Spotify   I changed my Spotify account to Unlimited before the end of my free trial of Premium rather than cancelling it all together and was informed I'd be charged £4.99 on 30/10/2013 ...
  • Taylor
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Why is Australian GST added to my subscription when I am in NZ?

Can Spotify please explain why Australian GST is added to my subscription when I am in NZ? Can this charge be claimed back?

  • Casual Listener
  • Can Spotify please explain why Australian GST is added to my subscription when I am in NZ? Can this charge be claimed back?
  • Peter__
  • Community Legend
  • 4193 Views
  • 3 replies
  • 1 likes
  • 4193 Views
  • 3 replies
  • 1 likes

playlists deleted, login failed

10/29/2013 ~ 1:30 I watched over 300 playlists (MacBook Air, dektop version) disappear right before my eyes and spotify report a login failure. Mobile devices also report login failure. Changed my password immediately but didn't notice any other susp...

  • Casual Listener
  • 10/29/2013 ~ 1:30 I watched over 300 playlists (MacBook Air, dektop version) disappear right before my eyes and spotify report a login failure. Mobile devices also report login failure. Changed my pa...
  • Peter__
  • Community Legend
  • 379 Views
  • 3 replies
  • 0 likes
  • 379 Views
  • 3 replies
  • 0 likes

Spotify linked to a random person's facebook account

My spotify account seems to be linked to a random person's facebook account. I have NO idea who he is???? Spotify won't let me log in using any of my actual accounta info.

  • Newbie
  • My spotify account seems to be linked to a random person's facebook account.  I have NO idea who he is????   Spotify won't let me log in using any of my actual accounta info.
  • Taylor
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Duplicate Facebook Account CONFUSING

So about a month or so ago, I created a spotify account through facebook. Since then I had come up with a playlist full of songs and gained a few followers from facebook.Just recently I tried connecting another pre-made spotify account (this is my da...

  • Visitor
  • So about a month or so ago, I created a spotify account through facebook. Since then I had come up with a playlist full of songs and gained a few followers from facebook. Just recently I tried conne...
  • Taylor
  • Community Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • Account
  • 245 Views
  • 1 replies
  • 0 likes

Facebook Account Password

I have an old Spotify account with over 40 playlists and 20 followers. Somehow, in resetting my Facebook password, I could not log back into that account. I now have duplicate Paulina Leone accounts. I can't sync my playlists. I tried logging in and ...

  • Visitor
  • I have an old Spotify account with over 40 playlists and 20 followers.  Somehow, in resetting my Facebook password, I could not log back into that account.  I now have duplicate Paulina Leo...
  • Joe
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Security
  • 175 Views
  • 1 replies
  • 0 likes

Account split into two separated. Both are premium. I dont have access to my first one

Welcome, My main account was working for about 6 moths, when suddenly i logged and my playlists were not there. I wrote to support twice, they did not answer. My friend was following so I looked at his acount on my previous account looked like this: ...

  • Newbie
  • Welcome,  My main account was working for about 6 moths, when suddenly i logged and my playlists were not there. I wrote to support twice, they did not answer. My friend was following so I loo...
  • Peter__
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

My account has been disabled but Spotify are still charging me

Hi there, I sent a message to Spotify support earlier this week, but I haven't got a response so I thought I would ask on here to see if anyone else could help. I was informed that my premium account has been disabled, but Spotify are still charging ...

  • Casual Listener
  • Hi there,   I sent a message to Spotify support earlier this week, but I haven't got a response so I thought I would ask on here to see if anyone else could help.   I was informed t...
  • Peter__
  • Community Legend
  • 557 Views
  • 6 replies
  • 0 likes
  • 557 Views
  • 6 replies
  • 0 likes