Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Good afternoon, I'm a premium user from Spain and I've seen Movistar (telephony company) is offering Spotify Premium with a discount of 40% in monthly fee. Must I cancel my account and open a new one to take advantage of this offer or is there any si...
I tried toWell i made spotifuggle with a Facebook account. I want to disactivate my Facebook so i made a new account.I tried to then merge the two accountsConnected second account with my fb accountSeeing songs didn't come over i disconnected the new...
Hi there, I lost access to my spotify account. My orginal account only allowed me to login through using my Facebook details. I created a new spotify account and accidently connected it to my facebook and now whenever I login it goes to my new accoun...
guys, I have signed up for a premium 30 day trial and seems to work fine on the desktop but it only worked for 48hours on my iphone.. i have tried all the suggested ideas in the forum... turning phone on and off, reinstalling, signing in and out and ...
Please reset...again. I'm really getting upset at how many times I get the error that I have too many devices synced. I have the PC app and the android app. Any time I update my custom rom I get hit with this error. This really should be something we...
My spotify has not been playing songs at all. When I click on a song it loads but does not start playing. I am at a loss. My computer is all up to date and I even tried reinstalling spotify and nothing. Please help!
Before downloading Spotify (did the premium free trial) I did some research, including the Spotify FAQ that states that Spotify can be used with devices such as ipod nano, shuffle and touch. I wanted LEGAL way to get music onto my ipod so I felt that...
Hello This September I'm moving from Poland to the UK. I have a premium account now and I pay 20 PLN for it. If I had moved to the UK, would I still have been able to pay the equality in British pounds, or would I had have to pay the price which is s...
Hello, I'm a Spotify Premium member for long time and i'm not happy ! This morning you deleted again the offline modus from one of my devices ! The reason is always the same , i'm using the offline modus on more than 3 devices ! That's impossible bec...
So yea pretty self explanatory lol. Has anyone else had a problem with this, how long does it usually take to hear back? Getting a bit annoyed. Thanks.
Hey, i have a little problem, I am paying monthly for spotyfi premium but i don´t know what the password or username is:S what to do? (this is written from another account there isn´t premium)
HelloI use my spotify both on the go (headphones) and in my car (lightning port into USB port in car)My car stereo was fine with spotify, could play my playlists forever and no issuesHowever since the last spotify update you released (about a month a...
I am Spanish but now I live in Germany and my spotify account don´t run here. I have changed the country but no. I want to eliminate my account for creating a new. Please help
Hello, I live in Sweden and that's where I bought my Premium subscription. Currently I'm staying in Poland and my subscription is about to end. However before leaving Sweden I've bought another Premium subscription code at 7eleven. I'd like to confir...
I sent a year gift to a facebook friend, and I see the charge on my bank statement, but they never got it, and spotify was not able to help her, saying they see no payment for her, so I'm wondering if I gifted to the wrong email address or something....
Hi there, I have a rather large number of followers and would like to notify them of my new blog/website. Is there anyway to contact them as eg. a group? Or, if this isn't an option, that I would be able to post my url link on my profile page?
Hello, I hope support is reading. I remember earlier someone wanted to stop using facebook forever, but still wanted to save their spotify account. Someone from spotify helped converte said person's account to their email address so they could be fre...
Hi, in the las week my playlists have stopped being available offline. When I try to sync it syncs about 6 songs and then stops.Thanks
So if i buy a $30 gift card and use it to pay for premium, will I have Premium for 3 months? Also after the three months, will my account go back to the free status unless i make another purchase with another gift card?
Hey, i just bought a month of premium, but im still only got the free service. i checked my bank, and the money has been payed, but still, no premium. so srsly spotify, are you trying to frame me....?