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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Kane22
  • Casual Listener
  • 172946 Views
  • 697 replies
  • 57 likes
  • Account
  • 172946 Views
  • 697 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1090990 Views
  • 118 replies
  • 104 likes
  • Account
  • 1090990 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 52028 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 52028 Views
  • 58 replies
  • 8 likes

Trying to cancel my subscription but keeps giving me error message

My free 30 day trial ends tomorrow and all I want to do is cancel my subscription. When I click cancel and it's at the page where it will verify my Facebook it gives me an error that I'm not logged in when I'm clearly logged in to my Facebook and Spo...

  • Casual Listener
  • My free 30 day trial ends tomorrow and all I want to do is cancel my subscription. When I click cancel and it's at the page where it will verify my Facebook it gives me an error that I'm not logged i...
  • Sam
  • Spotify
  • 1016 Views
  • 5 replies
  • 0 likes
  • Cancel subscription
  • 1016 Views
  • 5 replies
  • 0 likes

My Premium Account Hacked

Hello, I wanted to know if is there anyway to contact client support in Spain. It seems that my account has been hacked. I am able to log in via facebook but when I look at my account details the email and password has been changed. Is there anyway t...

  • Casual Listener
  • Hello,   I wanted to know if is there anyway to contact client support in Spain. It seems that my account has been hacked. I am able to log in via facebook but when I look at my account deta...
  • Peter__
  • Community Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Did my account get reset?

I installed the mobile app on a iPhone and logged in without using my facebook account. It now appears that my account was reset because when logging in on the desktop app it acted like I have never logged in before and all of my playlists are gone. ...

  • Visitor
  • I installed the mobile app on a iPhone and logged in without using my facebook account.  It now appears that my account was reset because when logging in on the desktop app it acted like I have ...
  • user-removed
  • Not applicable
  • 517 Views
  • 6 replies
  • 1 likes
  • 517 Views
  • 6 replies
  • 1 likes

Deactivate premium account

Hey, I am testing "premium for 30 days" right now. When do I have to deactivate/ cancel it, so that I won't get charged for? Can I cancel it now and keep using it until the end of the trial phase? If I decide to keep premium or unlimited can I cancel...

  • Newbie
  • Hey, I am testing "premium for 30 days" right now. When do I have to deactivate/ cancel it, so that I won't get charged for? Can I cancel it now and keep using it until the end of the trial phase? ...
  • Liam
  • Community Legend
  • 453 Views
  • 1 replies
  • 0 likes
  • 453 Views
  • 1 replies
  • 0 likes

Solved!! Spotify premium paypal WITHOUT creditcard

So is there an option available to buy premium or gift cards with paypal WITHOUT creditcard? because i have no creditcard at all and it says i have to link it.

  • Newbie
  • So is there an option available to buy premium or gift cards with paypal WITHOUT creditcard?   because i have no creditcard at all and it says i have to link it.
  • Taylor
  • Community Legend
  • 2771 Views
  • 1 replies
  • 0 likes
  • 2771 Views
  • 1 replies
  • 0 likes

Playlists gone in Desktop version

Hi All my playlists have gone in the desktop version. The client still states that I have Spotify Premium, but none of the playlists are present. They are however visible on my phone. I've tried loggin out, and back in again. No playlists appear. How...

  • Casual Listener
  • Hi   All my playlists have gone in the desktop version. The client still states that I have Spotify Premium, but none of the playlists are present. They are however visible on my phone. &n...
  • ketilrth
  • Casual Listener
  • 300 Views
  • 2 replies
  • 0 likes
  • 300 Views
  • 2 replies
  • 0 likes

Deactivated Facebook account, Spotify Premium Gone along with my playlists after reactivating!

So I disabled my facebook account because I was way too distracted/needed to allocate my time for my final exams! This resulted in the deletion of my playlists as well as disabling my spotify premium subscription! Not really sure why and how to get i...

  • Newbie
  • So I disabled my facebook account because I was way too distracted/needed to allocate my time for my final exams! This resulted in the deletion of my playlists as well as disabling my spotify premium...
  • Stupify
  • Community Legend
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Solved!! spotify on 2 different computers

I have Spotify on my work computer and on my home computer. My work computer has playlists I have subscribed to and have made up on my own. When I use my spotify account at home...those playlists don't show up. Why is that and how I can I resolve thi...

  • Regular
  • I have Spotify on my work computer and on my home computer.  My work computer has playlists I have subscribed to and have made up on my own. When I use my spotify account at home...those playl...
  • Peter__
  • Community Legend
  • 3101 Views
  • 13 replies
  • 0 likes
  • 3101 Views
  • 13 replies
  • 0 likes

Notifications

I keep getting notifications that songs are being added from a playlist I unsubscribed to. How do i get rid of this? It is pretty annoying

  • Casual Listener
  • I keep getting notifications that songs are being added from a playlist I unsubscribed to. How do i get rid of this? It is pretty annoying
  • Peter__
  • Community Legend
  • 315 Views
  • 3 replies
  • 0 likes
  • 315 Views
  • 3 replies
  • 0 likes

New Subcription question

Hello, I wonder if anyone could help me. I bought my girlfriend a premium spotify subscription for her birthday. I bought it in the UK, she lives in holland. When she tried to regiser the e-card on her laptop in holland, she got a message saying that...

  • Newbie
  • Hello, I wonder if anyone could help me. I bought my girlfriend a premium spotify subscription for her birthday. I bought it in the UK, she lives in holland. When she tried to regiser the e-card on h...
  • Adam
  • Roadie
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

premium subscription + playlists disappeared

Hi, I've been a premium subscriber for several years but as of today I cannot login on the spotify app and when I login on the spotify website it says I am using spotify free, despite my bank account having been charged. All playlists also have disap...

  • Visitor
  • Hi, I've been a premium subscriber for several years but as of today I cannot login on the spotify app and when I login on the spotify website it says I am using spotify free, despite my bank account...
  • user-removed
  • Not applicable
  • 201 Views
  • 2 replies
  • 0 likes
  • 201 Views
  • 2 replies
  • 0 likes

Playlist Subscription

I unsubscribed to a playlist a while ago and I continue to recieve notifications from it when the person adds new songs. I tried resubscribing and unsubscrbing numerous times and logging in and out numerous times. This is incredubly frustrating and I...

  • Casual Listener
  • I unsubscribed to a playlist a while ago and I continue to recieve notifications from it when the person adds new songs. I tried resubscribing and unsubscrbing numerous times and logging in and out n...
  • Adam
  • Roadie
  • 181 Views
  • 1 replies
  • 1 likes
  • 181 Views
  • 1 replies
  • 1 likes

Account hijacked

My spotify acocunt has been hijacked. I have used spotify for years now, but somone else is now using my account, has changed the email adress, personal details and password. They have also deleted my playlist. I can now only get access via my facebo...

  • Casual Listener
  • My spotify acocunt has been hijacked. I have used spotify for years now, but somone else is now using my account, has changed the email adress, personal details and password. They have also deleted m...
  • Adam
  • Roadie
  • 469 Views
  • 3 replies
  • 1 likes
  • 469 Views
  • 3 replies
  • 1 likes

Someone else is using my spotify account at the same time as me.

Someone else is using my account, making new playlists, deleting mine and so on. Can one of you kind moderators kick them off my account and log out off all devices??? Thanks.

  • Newbie
  • Someone else is using my account, making new playlists, deleting mine and so on.   Can one of you kind moderators kick them off my account and log out off all devices???   Thanks.
  • Adam
  • Roadie
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Free trials

Hi spotify!When my free trial runs out can i get a full version? How do i get all my music back! Please help!Kate xxx

  • Newbie
  • Hi spotify! When my free trial runs out can i get a full version? How do i get all my music back! Please help! Kate xxx
  • Adam
  • Roadie
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Spotify unlimited vs premium.

Hello all i just recently received a $10 spotify giftcard. I activated it and got spotify UNLIMITED is there anyway i can change it to spotify premium? I need the offline mode for my phone since i'm taking a roadtrip and the music will eat up most of...

  • Newbie
  • Hello all i just recently received a $10 spotify giftcard. I activated it and got spotify UNLIMITED is there anyway i can change it to spotify premium? I need the offline mode for my phone since i'm ...
  • Adam
  • Roadie
  • 839 Views
  • 2 replies
  • 0 likes
  • 839 Views
  • 2 replies
  • 0 likes

Error 408

Hi, I'm from Sweden but I've been in australia for 7 months and since 1 month ago I can't sign in to my spotify account from my iPhone and suddenly all my songs are unsynced again. I just get the error 408 as soon as I try to log in, help please?

  • Casual Listener
  • Hi, I'm from Sweden but I've been in australia for 7 months and since 1 month ago I can't sign in to my spotify account from my iPhone and suddenly all my songs are unsynced again. I just get the err...
  • Josh
  • Community Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • Error 408
  • 385 Views
  • 1 replies
  • 0 likes

New iphone says I om on 48 hour trial even though I am premium user

I got a new iphone 5 today and when I log into spotify for the first time it says "48 hours remaining of your trial" even though I have been a premium member for a long time and it always worked on my old iphone. What can I do?

  • Newbie
  • I got a new iphone 5 today and when I log into spotify for the first time it says "48 hours remaining of your trial" even though I have been a premium member for a long time and it always worked on m...
  • Peter__
  • Community Legend
  • 444 Views
  • 1 replies
  • 0 likes
  • 444 Views
  • 1 replies
  • 0 likes

I think I've been hacked

I have a premium account...just logged in on my iPhone and EVERYTHING is gone and I'm not even recognized as having an ongoing premium account. Tried on my laptop computer and same thing shows. Please help.

  • Casual Listener
  • I have a premium account...just logged in on my iPhone and EVERYTHING is gone and I'm not even recognized as having an ongoing premium account.  Tried on my laptop computer and same thing shows....
  • agleim
  • Casual Listener
  • 234 Views
  • 2 replies
  • 0 likes
  • 234 Views
  • 2 replies
  • 0 likes

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