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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • jacobburgo
  • Newbie
  • 306774 Views
  • 870 replies
  • 98 likes
  • Account
  • 306774 Views
  • 870 replies
  • 98 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1140310 Views
  • 119 replies
  • 107 likes
  • Account
  • 1140310 Views
  • 119 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 81341 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 81341 Views
  • 64 replies
  • 9 likes

Change email for an existing account

Hi, I have 2 spotify accounts. 1 linked to my personal email address (free account) and 1 to my work address (premium account). I would like to move my premium account to my personal email address and delete the work account. Please help? Thank you,

  • Visitor
  • Hi,   I have 2 spotify accounts. 1 linked to my personal email address (free account) and 1 to my work address (premium account). I would like to move my premium account to my pers...
  • Adam
  • Roadie
  • 208 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 208 Views
  • 3 replies
  • 0 likes

Problem resetting PW

I'm trying to help a collegue to reset his password. After he clicks on the link in the mail he gets to the reset PW page, enters a new PW and then ends up at the "took too long time" or something like that and the new PW doesn't work. What to do?

  • Casual Listener
  • I'm trying to help a collegue to reset his password.   After he clicks on the link in the mail he gets to the reset PW page, enters a new PW and then ends up at the "took too long time" or s...
  • somethingunique
  • Casual Listener
  • 158 Views
  • 4 replies
  • 0 likes
  • 158 Views
  • 4 replies
  • 0 likes

Linking Spotify and Facebook account

If I link my Facebook account to my already active Spotify account will it change my Spotify account name to my Facebook name or leave it unchanged? Thanks for the help.

  • Visitor
  • If I link my Facebook account to my already active Spotify account will it change my Spotify account name to my Facebook name or leave it unchanged? Thanks for the help.
  • user-removed
  • Not applicable
  • 243 Views
  • 3 replies
  • 0 likes
  • 243 Views
  • 3 replies
  • 0 likes

Spotify gift card not working

Sorry if this is the wrong place or I'm doing this wrong I purchased two $10 spotify cards from WalMart yesterday, tried both codes, and both give the error "Oops! Something went wrong, please try again or check out our help area". So I looked around...

  • Newbie
  • Sorry if this is the wrong place or I'm doing this wrong 🙂   I purchased two $10 spotify cards from WalMart yesterday, tried both codes, and both give the error "Oops! Something went wrong,...
  • user-removed
  • Not applicable
  • 495 Views
  • 5 replies
  • 0 likes
  • 495 Views
  • 5 replies
  • 0 likes

10-hour limit exceeded without using Spotifiy

I've just opened Spotify after a month on holiday and it says my 10-hour limit is exceeded… Is there a bug, can I do something to fix it?

  • Casual Listener
  • I've just opened Spotify after a month on holiday and it says my 10-hour limit is exceeded… Is there a bug, can I do something to fix it?
  • Crooty
  • Casual Listener
  • 443 Views
  • 5 replies
  • 0 likes
  • Free
  • 443 Views
  • 5 replies
  • 0 likes

Spotify Premium upgrade for US military users

I'm stationed overseas and would like to get spotify premium but because my credit card is addressed within the United States and my current location is overseas the system will not process my request. Any ideas? Thanks so much!

  • Newbie
  • I'm stationed overseas and would like to get spotify premium but because my credit card is addressed within the United States and my current location is overseas the system will not process my reques...
  • Adam
  • Roadie
  • 963 Views
  • 1 replies
  • 0 likes
  • 963 Views
  • 1 replies
  • 0 likes

New password. Forgot the old

I enter my email address but do not get a new password.i have forget the Old password. what should I do?

  • Newbie
  • I enter my email address but do not get a new password.i have forget the Old password. what should I do?
  • Adam
  • Roadie
  • 106 Views
  • 1 replies
  • 0 likes
  • 106 Views
  • 1 replies
  • 0 likes

Cannot access my original account!

I have read a few of the Solutions in your Help guides, and I am still unsure and unable of how to solve my problem. Basically, I had my original account that I created through Facebook, using my profile Kavi Mehta, the email [snip], and my Facebook ...

  • Casual Listener
  • I have read a few of the Solutions in your Help guides, and I am still unsure and unable of how to solve my problem.  Basically, I had my original account that I created through Facebook, using ...
  • Sam
  • Spotify
  • 685 Views
  • 9 replies
  • 1 likes
  • 685 Views
  • 9 replies
  • 1 likes

First subscription

Hi, I've just subscribed for a first time to Spotify (After 1 month free trial) using Paypal and I wanted to subscribe for 1 month but I was charged twice (in the subscription page my account is valid for 2 months). Why that happened?

  • Newbie
  • Hi, I've just subscribed for a first time to Spotify (After 1 month free trial) using Paypal and I wanted to subscribe for 1 month but I was charged twice (in the subscription page my account is...
  • Sam
  • Spotify
  • 108 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 108 Views
  • 1 replies
  • 0 likes

Hola a todos, can't upgrade my account.

Hello, I want to buy a Premium account but when I put my Visa Card it say in the finish procced say: "Payment failedSorry, we couldn't process your order. Please review our Payment FAQ for common issues and then try again. Contact our customer suppor...

  • Casual Listener
  • Hello,   I want to buy a Premium account but when I put my Visa Card it say in the finish procced say: "Payment failed Sorry, we couldn't process your order. Please review our Payment FAQ f...
  • Sam
  • Spotify
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

TWO MAJOR PROBLEMS!!

As of right now I am upset and frustrated! Here are my gripes: 1. This new Spotify version crashes an absurd amount of times, at least 20 times a day.. And then one time after it crashed, I opened it back up and it started up as the OLD VERSION! How ...

  • Regular
  • As of right now I am upset and frustrated! Here are my gripes:   1. This new Spotify version crashes an absurd amount of times, at least 20 times a day.. And then one time after it crashed, ...
  • Sam
  • Spotify
  • 205 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 205 Views
  • 3 replies
  • 0 likes

Wipe please!

I've logged into multiple devices that have been stolen and I need to reset them please!

  • Newbie
  • I've logged into multiple devices that have been stolen and I need to reset them please!
  • Sam
  • Spotify
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
  • 169 Views
  • 1 replies
  • 0 likes

Registered in US, can't upgrade to Premium in UK

Hi, I registered for the 48 hours free trial in US and now am back in UK and want to use the free 30 day trial. However, it is asking for a US zip code and won't give me the option of a UK post code. How can I resolve? I don't want to lose the albums...

  • Newbie
  • Hi,   I registered for the 48 hours free trial in US and now am back in UK and want to use the free 30 day trial. However, it is asking for a US zip code and won't give me the option of a UK...
  • Sam
  • Spotify
  • 255 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 255 Views
  • 1 replies
  • 0 likes

Spotify keeps charging me for a monthly subscription

Hi, To begin with, I have no clue how I ended up with having Spotify. I remember tempering with it for a very long time ago. I've not used it since then. However, now it got my attention -- it has been charing me on about $15 (99 SEK converted) now a...

  • Visitor
  • Hi,   To begin with, I have no clue how I ended up with having Spotify. I remember tempering with it for a very long time ago. I've not used it since then. However, now it got my attention -...
  • Sam
  • Spotify
  • 471 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 471 Views
  • 5 replies
  • 0 likes

Premium code misuse

I bought Spotify premium code, entered it with my mobile and the only button available was 'select'. It was under the spotify unlimited add and I knew it might be just for that but there were no other buttons there, so I pressed it, hoping that if it...

  • Casual Listener
  • I bought Spotify premium code, entered it with my mobile and the only button available was 'select'. It was under the spotify unlimited add and I knew it might be just for that but there were no othe...
  • Peter__
  • Community Legend
  • 143 Views
  • 3 replies
  • 0 likes
  • 143 Views
  • 3 replies
  • 0 likes

multiple user account

hi is there a way to add another family member onto my account?

  • Regular
  • hi is there a way to add another family member onto my account?
  • Peter__
  • Community Legend
  • 2533 Views
  • 1 replies
  • 0 likes
  • Premium
  • 2533 Views
  • 1 replies
  • 0 likes

tengo un iphone y mis listas no se sincronizan bien

tengo un iphone y mis listas no se cargan bien no consigo sincronizar toda la musica que quiero y cuento con una cuenta premium

  • Newbie
  • tengo un iphone y mis listas no se cargan bien no consigo sincronizar toda la musica que quiero y cuento con una cuenta premium
  • NatiCasti
  • Casual Listener
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Change my subscription

Hi, The question is.. How can I change my Spotify account from 'Premium' to a 'free' account.. Thanks!

  • Visitor
  • Hi,   The question is..   How can I change my Spotify account from 'Premium' to a 'free' account..   Thanks!      
  • Joe
  • Community Legend
  • 512 Views
  • 1 replies
  • 0 likes
  • 512 Views
  • 1 replies
  • 0 likes

Spotify closes/stops working when i start up the program

I dont really know what the problem is about my spotify, but somehow everytime i log on, or start spotify on any computer, it just stops working. and its been like this for about a month, and i tried about everything i could think off to fix this. i ...

  • Casual Listener
  • I dont really know what the problem is about my spotify, but somehow everytime i log on, or start spotify on any computer, it just stops working. and its been like this for about a month, and i ...
  • Peter__
  • Community Legend
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium gift - when to activate it?

Hi all I've just received a 3 months suscription to spotify premium, as a gift. I'm not going to use it until beginning September. If I accept the suscription in my account in BEGINNING September, will I have the 3 months suscription since then? Or t...

  • Casual Listener
  • Hi all   I've just received a 3 months suscription to spotify premium, as a gift.   I'm not going to use it until beginning September.   If I accept the suscription in my a...
  • maropi
  • Casual Listener
  • 247 Views
  • 2 replies
  • 0 likes
  • Premium
  • 247 Views
  • 2 replies
  • 0 likes