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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alliev1
  • Casual Listener
  • 169328 Views
  • 694 replies
  • 57 likes
  • Account
  • 169328 Views
  • 694 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089360 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089360 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 51736 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51736 Views
  • 57 replies
  • 8 likes

Trying to sign up for Premium

First of all, I had trouble logging in to upgrade my account. Didn't hear anything from support until 5 days after request. Response was rude and didn't help. Finally get into my account, try to upgrade to premium and now it won't accept my VISA (yes...

  • Regular
  • First of all, I had trouble logging in to upgrade my account. Didn't hear anything from support until 5 days after request. Response was rude and didn't help. Finally get into my account, try to upgr...
  • checkoutthatlad
  • Newbie
  • 1818 Views
  • 7 replies
  • 1 likes
  • 1818 Views
  • 7 replies
  • 1 likes

Solved!! All my playlists have been changed!!!

Hello. I just have logged in and found that all my playlists have been changed. My own ones have been deleted and there are many others instead. The account settings remains, but the playlists are gone!! Has been my user information been messed with ...

  • Roadie
  • Hello. I just have logged in and found that all my playlists have been changed.   My own ones have been deleted and there are many others instead.   The account settings remains, but th...
  • Tokafondo
  • Roadie
  • 4069 Views
  • 6 replies
  • 0 likes
  • playlists changed
    Playlists deleted
    playlists gone
  • 4069 Views
  • 6 replies
  • 0 likes

Solved!! observing other users

I follow some users accounts, but my spotify doesn't update their recent songs. I tought they didn't use Spotify, but they denied. So why I see always the same?

  • Casual Listener
  • I follow some users accounts, but my spotify doesn't update their recent songs. I tought they didn't use Spotify, but they denied. So why I see always the same?
  • surja
  • Casual Listener
  • 461 Views
  • 6 replies
  • 0 likes
  • 461 Views
  • 6 replies
  • 0 likes

offline playlists

Hi. I have Premium and have recently experienced problems on my mobile. My synched playlists to listen to offline, disappear after a few hours. This is very frustrating as I have to synch every day.Any suggestions? Thanks

  • Newbie
  • Hi. I have Premium and have recently experienced problems on my mobile. My synched playlists to listen to offline, disappear after a few hours. This is very frustrating as I have to synch every day. ...
  • Taylor
  • Community Legend
  • 128 Views
  • 2 replies
  • 0 likes
  • 128 Views
  • 2 replies
  • 0 likes

Lost my playlists after accidently connecting a different facebook account

I have disconnected the account from facebook and reconnected to the old one. But now i lost all my playlists etc. Its like im on a brand new account. Hoping for help! Frederik Laust Langvad

  • Newbie
  • I have disconnected the account from facebook and reconnected to the old one. But now i lost all my playlists etc. Its like im on a brand new account.   Hoping for help!   Frederik ...
  • Taylor
  • Community Legend
  • 98 Views
  • 1 replies
  • 0 likes
  • 98 Views
  • 1 replies
  • 0 likes

I've been charged twice?

Earlier today I upgraded to Spotify Premium again. Now when looking at the receipts, it seems you charged me twice.

  • Music Fan
  • Earlier today I upgraded to Spotify Premium again. Now when looking at the receipts, it seems you charged me twice.
  • Joe
  • Community Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Premium user living abroad, can no longer access account after software update

I recently purchased Spotify Premium before moving from the U.S.A. to Brazil, and was pleased to be able to access my music as I was settling in. However, after a routine software update, I was informed that I was no longer able to log in because "Sp...

  • Newbie
  • I recently purchased Spotify Premium before moving from the U.S.A. to Brazil, and was pleased to be able to access my music as I was settling in.  However, after a routine software update, I was...
  • Peter__
  • Community Legend
  • 342 Views
  • 4 replies
  • 0 likes
  • 342 Views
  • 4 replies
  • 0 likes

Spotify account deactivated and disappeared - reverted back to old account?!?!

Didn't have the money in my account last Thursday to renew my Premium subscription and didn't get round to paying it up until last night when I went to pay and it wouldn't let me; the page wouldn't load. So when I got home just after midnight from wh...

  • Regular
  • Didn't have the money in my account last Thursday to renew my Premium subscription and didn't get round to paying it up until last night when I went to pay and it wouldn't let me; the page wouldn't l...
  • Jamie
  • Spotify Legend
  • 295 Views
  • 11 replies
  • 0 likes
  • 295 Views
  • 11 replies
  • 0 likes

Solved!! 30 Days FREE trial is not FREE

Hace un mes, actualicé mi cuenta a Premium por 9,99€ y Spotify me avisó de que era una prueba gratuita y me devolverían el dinero si cancelaba dicha "Premium" Cancelé mi cuenta antes de que pasara el tiempo pero aun no he visto esos 9,99€ que me pert...

  • Newbie
  • Hace un mes, actualicé mi cuenta a Premium por 9,99€ y Spotify me avisó de que era una prueba gratuita y me devolverían el dinero si cancelaba dicha "Premium"   Cancelé mi cuenta antes de ...
  • Peter__
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

didn't get the free 30 days

So I tried Spotify for iPhone, 2 days ago and used the 48 hour trial. I got an email to get a free 30 day. So I figured I'd do that. I went to login to paypal on my phone and it wasn't working. It told me to go to my desktop and try it. I registered ...

  • Casual Listener
  • So I tried Spotify for iPhone, 2 days ago and used the 48 hour trial.  I got an email to get a free 30 day.  So I figured I'd do that.  I went to login to paypal on my phone and it was...
  • allnightpwny
  • Casual Listener
  • 171 Views
  • 2 replies
  • 0 likes
  • 171 Views
  • 2 replies
  • 0 likes

Solved!! can someone help me?

Hello:) Can someone please help me? My playlist won't update anymore:(( what can i do?

  • Casual Listener
  • Hello:) Can someone please help me? My playlist won't update anymore:(( what can i do?
  • user-removed
  • Not applicable
  • 201 Views
  • 3 replies
  • 0 likes
  • 201 Views
  • 3 replies
  • 0 likes

Recuperar mis listas

Me conecte a spotify con mi facebook credencias y despues de eso la mayoria de mis listas ha desaparecido. Me gustaria mucho si me pudiera solucinarlo. Hice varios logging in and out y me desconecte de facebook pero el problema sigue... gracias por l...

  • Newbie
  • Me conecte a spotify con mi facebook credencias y despues de eso la mayoria de mis listas ha desaparecido.  Me gustaria mucho si me pudiera solucinarlo. Hice varios logging in and out y  ...
  • Peter__
  • Community Legend
  • 211 Views
  • 3 replies
  • 0 likes
  • 211 Views
  • 3 replies
  • 0 likes

Solved!! Upgrade problems

Hi! Upgraded to premium a couple of hours ago, have the receipt. Does not seem to be working, still have ads and still says to upgrade. I tried clicking upgrade again and it showed I was already premium. I've made sure my status says 'You have an act...

  • Casual Listener
  • Hi!   Upgraded to premium a couple of hours ago, have the receipt.  Does not seem to be working, still have ads and still says to upgrade. I tried clicking upgrade again and it showed&n...
  • Adam
  • Roadie
  • 541 Views
  • 26 replies
  • 0 likes
  • 541 Views
  • 26 replies
  • 0 likes

why cant i upgrade

when i try to get spotify premium i get a message saying that i am not eligable for a free trial.fair enough but i cant get beyond this message to actually pay for premium.

  • Newbie
  • when i try to get spotify premium i get a message saying that i am not eligable for a free trial.fair enough but i cant get beyond this message to actually  pay for premium.
  • Adam
  • Roadie
  • 178 Views
  • 15 replies
  • 0 likes
  • 178 Views
  • 15 replies
  • 0 likes

Can I please have my Spotify back please ?

Ok so at first we had my credit card for Spotify and I went to change that from my credit card to my debit card and you guys not only charged my new debit card but also the credit card. So I was paying 20 bucks a month for Spotify for like 3 months e...

  • Visitor
  • Ok so at first we had my credit card for Spotify and I went to change that from my credit card to my debit card and you guys not only charged my new debit card but also the credit card. So I was payi...
  • user-removed
  • Not applicable
  • 321 Views
  • 6 replies
  • 0 likes
  • 321 Views
  • 6 replies
  • 0 likes

Extra charges??

Did anyone else get charged £15 for bt fon wifi access pass when they signed up for Spotify Unlimited? I completed the 30 day free trial of Premium first. Didn't expect the extra charge! Thanks!

  • Newbie
  • Did anyone else get charged £15 for bt fon wifi access pass when they signed up for Spotify Unlimited? I completed the 30 day free trial of Premium first. Didn't expect the extra charge! Thanks!
  • Liam
  • Community Legend
  • 297 Views
  • 2 replies
  • 0 likes
  • 297 Views
  • 2 replies
  • 0 likes

Just payed for a premium account-Not getting premium

Hello, I just bought a month of Spotify Premium, and I cannot get it working. I cannot use the premium features on my phone, nor my PC. I am still seeing and hearing advertisements in between my songs. Can someone please help? Thanks!

  • Casual Listener
  • Hello, I just bought a month of Spotify Premium, and I cannot get it working. I cannot use the premium features on my phone, nor my PC. I am still seeing and hearing advertisements in between my song...
  • Adam
  • Roadie
  • 163 Views
  • 3 replies
  • 0 likes
  • 163 Views
  • 3 replies
  • 0 likes

Playlists/Subscription Missing

Got a new job and a new mac, and now when I log on yo Spotify via my desktop I'm told I don't have a premium account. Everything works perfect from my Iphone (playlists, playing offline etc) but none of the premium-features work from the desktop-app…...

  • Newbie
  • Got a new job and a new mac, and now when I log on yo Spotify via my desktop I'm told I don't have a premium account. Everything works perfect from my Iphone (playlists, playing offline etc) but none...
  • Adam
  • Roadie
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Don't want my facebook and spotify accounts linked

How do I do this? I tried to reset my spotify password but it says I need to log in through facebook which I dont want to. Am I not able to have spotify without it accessing facebook?

  • Visitor
  • How do I do this? I tried to reset my spotify password but it says I need to log in through facebook which I dont want to. Am I not able to have spotify without it accessing facebook?
  • Adam
  • Roadie
  • 587 Views
  • 1 replies
  • 0 likes
  • 587 Views
  • 1 replies
  • 0 likes

Facebook: Spotify activity log gone.

Hi All, I have been a Spotify member since April, and my Facebook Activity has shown me the total number of songs I've listened to & a breakdown for each month...up until the day before yesterday. Now I've only got September's activity showing. Is th...

  • Casual Listener
  • Hi All,   I have been a Spotify member since April, and my Facebook Activity has shown me the total number of songs I've listened to & a breakdown for each month...up until the day befor...
  • gooshyar
  • Roadie
  • 2036 Views
  • 9 replies
  • 1 likes
  • 2036 Views
  • 9 replies
  • 1 likes

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