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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080988 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080988 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 50026 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 50026 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146544 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146544 Views
  • 4840 replies
  • 118 likes

All playlists deleted

I logged into my account last week and all my playlist had vanished. Any help?

  • Newbie
  • I logged into my account last week and all my playlist had vanished. Any help?
  • Peter__
  • Community Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Changing Username

Is there anyway to change my Username? Also, Edit Profile does not let me change my PostCode. I don't know where the PostCode came from that is currently on my profile as it is not mine. Many thanks,

  • Casual Listener
  • Is there anyway to change my Username?   Also, Edit Profile does not let me change my PostCode. I don't know where the PostCode came from that is currently on my profile as it is not mine. &n...
  • Peter__
  • Community Legend
  • 179 Views
  • 2 replies
  • 0 likes
  • 179 Views
  • 2 replies
  • 0 likes

Need a new device password

Hi, because I got another cellphone I installed Spotify on it, but I forgot my device password. So I ordert a new link to change the paaword, but I don´t get any Email from spotify with the link. Can U help?

  • Casual Listener
  • Hi,   because I got another cellphone I installed Spotify on it, but I forgot my device password. So I ordert a new link to change the paaword, but I don´t get any Email from spotify wit...
  • Peter__
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Stuck in offline mode

ok-i`m going out,plug in my headset,a couple of tunes later and it goes to `off-line`mode. ... so i`m screwed / with not a clue what to do about it! and NO music for my now sad jouney, plz`help.

  • Visitor
  • ok-i`m going out,plug in my headset,a couple of tunes later and it goes to `off-line`mode. ... so i`m screwed / with not a clue what to do about it!   and NO music for my now sad jouney, pl...
  • Peter__
  • Community Legend
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Premium not working on iPad

I have a premium account but cannot get my new I pad to access my playlists

  • Newbie
  • I have a premium account but cannot get my new I pad to access my playlists
  • Peter__
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Won't stay logged in

When I try to log in I can see my playlist for about 3 seconds then I am dropped and prompted to sign in again. When I try to access thru Facebook it is giving me a message that it temporarily cannot merge accounts. There are no phone numbers to cont...

  • Newbie
  • When I try to log in I can see my playlist for about 3 seconds then I am dropped and prompted to sign in again. When I try to access thru Facebook it is giving me a message that it temporarily cannot...
  • Taylor
  • Community Legend
  • 673 Views
  • 1 replies
  • 0 likes
  • 673 Views
  • 1 replies
  • 0 likes

Reload Content

Can the songs loaded be deleted from my phone and then reloaded? I added more songs to the playlist and not sure what to do .

  • Newbie
  • Can the songs loaded be deleted from my phone and then reloaded?  I added more songs to the playlist and not sure what to do .
  • Peter__
  • Community Legend
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Where is my premium?

I made a post as chuckhollywood but can't log back in that name on the forums for some reason ? So I made another. This is the account I want as my Spotify Its attached to my facebook I just ordered the Premium and can not log in. Everytime I log in ...

  • Newbie
  • I made a post as chuckhollywood but can't log back in that name on the forums for some reason ? So I made another. This is the account I want as my Spotify Its attached to my facebook  I just or...
  • Peter__
  • Community Legend
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Premium Activation Delay

Just got a 3 month subscription but the devices aren't updating that its premium, mac nor ipad. Do i just have to wait or something?

  • Casual Listener
  • Just got a 3 month subscription but the devices aren't updating that its premium, mac nor ipad. Do i just have to wait or something?
  • Peter__
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

I cant log into my account on my phone I just bought premium

I can log into my spotify on my desktop but can't on my phone. I tried tons of times. I have restared the device deleted the app everything. Just don't know what else to do could someone please get back with me. Thanks !!

  • Newbie
  • I can log into my spotify on my desktop but can't on my phone. I tried tons of times. I have restared the device deleted the app everything. Just don't know what else to do could someone please get b...
  • Peter__
  • Community Legend
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes

Premium trial - login not working

Hi, It will not let me sync my iphone to the desktop account. It doesnt even come up with a link to get the password for the mobile device. What can i do? I did already have a 24hr unlimited trial that ended, now i am on my premium membership trial. ...

  • Casual Listener
  • Hi,   It will not let me sync my iphone to the desktop account. It doesnt even come up with a link to get the password for the mobile device.   What can i do?    I did...
  • Peter__
  • Community Legend
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Premium not working after trial

Hi;I upgraded my account from free trial to premium, but the app on my iPhone will not play anything online or ofline. It keeps on telling me that my trial has expired and I need an premium acc. Does this mean my devices need to be re-set? If so, ple...

  • Casual Listener
  • Hi; I upgraded my account from free trial to premium, but the app on my iPhone will not play anything online or ofline. It keeps on telling me that my trial has expired and I need an premium acc. Do...
  • Peter__
  • Community Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Premium not working

I upgraded my account to premium today and have logged out and restarted both my desktop and phone versions of Spotify. Both services will not show my premium account and when logging into Spotify online my account says its premium enabled.

  • Newbie
  • I upgraded my account to premium today and have logged out and restarted both my desktop and phone versions of Spotify.  Both services will not show my premium account and when logging into Spot...
  • Peter__
  • Community Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Change bank details - Premium not working

I changed my bank account info and now cant get access to spotify premium either even though it says it is active, can you reset my devices

  • Newbie
  • I changed my bank account info and now cant get access to spotify premium either even though it says it is active, can you reset my devices
  • Peter__
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Solved!! Upgrade problem

Hey! I have checked other threads on here and haven't found anything which has fixed this. Upgraded from free to unlimited and nothing has happened yet. I have reinstalled, relogged multiple times. On my account profile it says I am a Spofify Free me...

  • Casual Listener
  • Hey!    I have checked other threads on here and haven't found anything which has fixed this.    Upgraded from free to unlimited and nothing has happened yet. I have reins...
  • noski
  • Casual Listener
  • 193 Views
  • 2 replies
  • 0 likes
  • 193 Views
  • 2 replies
  • 0 likes

reset

reset my device please

  • Newbie
  • reset my device please
  • Peter__
  • Community Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

How to stop people from seeing what I am listening too without turning "Private" on every time

I do not like sharing music. In fact I would prefer if people could not see what I am listening too, at all. I would like to be able to stay private always without having to turn on the "Private" button.

  • Newbie
  • I do not like sharing music. In fact I would prefer if people could not see what I am listening too, at all. I would like to be able to stay private always without having to turn on the "Private" but...
  • Tonimoroni
  • Casual Listener
  • 12767 Views
  • 4 replies
  • 4 likes
  • 12767 Views
  • 4 replies
  • 4 likes

Account Disabled and No Reply? Really?

I have had spotify for awhile now and loved it. It was amazing, my newborn baby listened to his favorite songs every night. Now I get an email saying my account has been disabled due to unusual high streaming? I am pretty sure I paid $10 a month to s...

  • Newbie
  • I have had spotify for awhile now and loved it. It was amazing, my newborn baby listened to his favorite songs every night. Now I get an email saying my account has been disabled due to unusual high ...
  • meahtenoha
  • Spotify
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Technical Faults - Help!

Hi There, I can't find any way of contacting Spotify - only Spotify users here on the community area. I am a Premium customer and constantly experience faults. The most annoying of which is that my library playlist just keeps stopping/pausing/cutting...

  • Newbie
  • Hi There,   I can't find any way of contacting Spotify - only Spotify users here on the community area.   I am a Premium customer and constantly experience faults.  The most an...
  • Peter__
  • Community Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Solved!! 48 hour trial on Android; Canceling before getting charged: what do I do?

I don't want to pay/be charged. What needs to happen with my phone? Do I need to delete the app on my phone? Thanks.

  • Casual Listener
  • I don't want to pay/be charged.  What needs to happen with my phone?  Do I need to delete the app on my phone?   Thanks.
  • Peter__
  • Community Legend
  • 929 Views
  • 1 replies
  • 0 likes
  • 929 Views
  • 1 replies
  • 0 likes