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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4619 Views
  • 1 replies
  • 9 likes
  • Security
  • 4619 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 465319 Views
  • 976 replies
  • 111 likes
  • Account
  • 465319 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205709 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205709 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113323 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113323 Views
  • 72 replies
  • 12 likes

Charged Twice for 3 straight months

I have been charged $9.99 twice in September, October, and November and the subscription page says my next payment is December. How do I fix this and get a refund for the additional charges?

  • Newbie
  • I have been charged $9.99 twice in September, October, and November and the subscription page says my next payment is December. How do I fix this and get a refund for the additional charges?
  • Josh
  • Community Legend
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Solved!! change display name to facebook name

Hi, I have subcribed to spotify using a username. I have have since linked it to my Facebook page. However my display name still shows my original username. Is there a way to change it to my Facebook name? Please advise. Thanks!

  • Casual Listener
  • Hi,   I have subcribed to spotify using a username.    I have have since linked it to my Facebook page. However my display name still shows my original username. Is there a way...
  • partlycloudy123
  • Casual Listener
  • 17491 Views
  • 3 replies
  • 0 likes
  • 17491 Views
  • 3 replies
  • 0 likes

Twitter

Can someone help me because I can't Login to my twitter account and I am not receiving my Reset code. Its really annoying please help

  • Newbie
  • Can someone help me because I can't Login to my twitter account and I am not receiving my Reset code. Its really annoying please help
  • Peter__
  • Community Legend
  • 342 Views
  • 1 replies
  • 0 likes
  • Login
  • 342 Views
  • 1 replies
  • 0 likes

Solved!! Facebook changed my username?

Hi. Just while ago Facebook (apparently) changed my Spotify username to my wifes Facebook name and also added my wifes picture to my Spotify account. How the hell is this possible??? Spotify even tells me that it is impossible to change the username....

  • Casual Listener
  • Hi.   Just while ago Facebook (apparently) changed my Spotify username to my wifes Facebook name and also added my wifes picture to my Spotify account. How the hell is this possible??? Spoti...
  • mikael7x
  • Casual Listener
  • 953 Views
  • 6 replies
  • 0 likes
  • 953 Views
  • 6 replies
  • 0 likes

Similar Artists section

Hi, i've got a question. My band wrongside is listed in spotify. But there's no Section "Info" and no section "Similar artists" when our profile is displayed. Is there a possibility to edit these sections by myself? It would be great if someone e.g. ...

  • Casual Listener
  • Hi,   i've got a question. My band wrongside is listed in spotify. But there's no Section "Info" and no section "Similar artists" when our profile is displayed. Is there a possibility to edi...
  • Peter__
  • Community Legend
  • 212 Views
  • 3 replies
  • 0 likes
  • Premium
  • 212 Views
  • 3 replies
  • 0 likes

Gift Card Issues

Hello, I've tried to enter my visa giftcard four times now for a new subscription for Premium but it is saying that it is invalid. Please help!!

  • Newbie
  • Hello, I've tried to enter my visa giftcard four times now for a new subscription for Premium but it is saying that it is invalid. Please help!!
  • Peter__
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 218 Views
  • 1 replies
  • 0 likes

I have suddenly on mobile device a non premium account but with all my playlists intact.

I´m not sure if my Iphone updated the spotify app, but suddenly I was forced to log in again and choosed login with facebook. I found out that my playlists were intact but it said that i had 48 hours of free trial left. Since I have an Premium accoun...

  • Newbie
  • I´m not sure if my Iphone updated the spotify app, but suddenly I was forced to log in again and choosed login with facebook. I found out that my playlists were intact but it said that i had 48 hours...
  • Peter__
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

'We are currently not able to redeem this code'

I recently purchased a spotify card but when trying to redeem I get the following error code 'We are currently not able to redeem this code' which doesnt seem to be explained on the FAQs and seems to be a similar (but different!) problem to some othe...

  • Newbie
  • I recently purchased a spotify card but when trying to redeem I get the following error code 'We are currently not able to redeem this code' which doesnt seem to be explained on the FAQs and seems to...
  • Peter__
  • Community Legend
  • 1005 Views
  • 8 replies
  • 0 likes
  • 1005 Views
  • 8 replies
  • 0 likes

delete my account

I cannot find the form to delete my subscription, please help I never use it anymore and don't wanna pay for it another month

  • Newbie
  • I cannot find the form to delete my subscription, please help I never use it anymore and don't wanna pay for it another month
  • Peter__
  • Community Legend
  • 324 Views
  • 2 replies
  • 0 likes
  • 324 Views
  • 2 replies
  • 0 likes

Change password > Another account is already registered...

Trying to change password on my account. Will not go through, with error message : ""Another account is already registered with this email address". Huh??? Please assist!

  • Casual Listener
  • Trying to change password on my account.  Will not go through, with error message : ""Another account is already registered with this email address".  Huh???  Please assist!
  • Peter__
  • Community Legend
  • 683 Views
  • 2 replies
  • 0 likes
  • Login
  • 683 Views
  • 2 replies
  • 0 likes

Lost Card

I lost my debit card that my spotify payment was taken from. Spotify tried to take the subscription from that card once I had stopped it at the bank. I now have a new card and have ammeded the payment details on my spotify account - will Spotify try ...

  • Casual Listener
  • I lost my debit card that my spotify payment was taken from. Spotify tried to take the subscription from that card once I had stopped it at the bank.   I now have a new card and have ammeded...
  • Peter__
  • Community Legend
  • 538 Views
  • 2 replies
  • 0 likes
  • Account
  • 538 Views
  • 2 replies
  • 0 likes

Iphone, gift card stopped working

My sons Spotify Premium, installed with a 3 month gift card, stopped working after 2 days. He now gets the Message that he can just listen to Spotify Premium on his computer (desktop). What has happend ?

  • Newbie
  • My sons Spotify Premium, installed with a 3 month gift card, stopped working after 2 days. He now gets the Message that he can just listen to Spotify Premium on his computer (desktop). What has happ...
  • Joe
  • Community Legend
  • 187 Views
  • 2 replies
  • 0 likes
  • 187 Views
  • 2 replies
  • 0 likes

stop

How do I stop the change for come in again

  • Visitor
  • How do I stop the change for come in again
  • Christoffer
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Solved!! I'm being billed twice, at two different times of the month.

I'm being billed twice, at two different times of the month. Once for Premium Service and Once for non-premium (4.99) service. I only should be getting billed once for Premium. I only have one Spotify account as far as I know, so I have no way to fig...

  • Newbie
  • I'm being billed twice, at two different times of the month. Once for Premium Service and Once for non-premium (4.99) service.   I only should be getting billed once for Premium. I only have...
  • Peter__
  • Community Legend
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Remove Playlist ??

I suddenly got someone`s top tracks list in my playlist. I cant remove it, every time i try 5 of it adds. I dont follow this person and wonder why i have their top track list in my playlist. And one more thing, i dont have a friend button, to find fr...

  • Casual Listener
  • I suddenly got someone`s top tracks list in my playlist. I cant remove it, every time i try 5 of it adds.  I dont follow this person and wonder why i have their top track list in my playlist. An...
  • Peter__
  • Community Legend
  • 291 Views
  • 5 replies
  • 0 likes
  • Premium
  • 291 Views
  • 5 replies
  • 0 likes

your IP address does not match with the country you have set in your profile

Hi together, anyone here who might help? I moved from germany to switzerland two weeks ago. today the mnssage popped up "your IP address does not match with the country you have set in your profile" so I changed it into Switzerlamnd. but still, my sp...

  • Newbie
  • Hi together, anyone here who might help?   I moved from germany to switzerland two weeks ago. today the mnssage popped up "your IP address does not match with the country you have set in you...
  • Peter__
  • Community Legend
  • 1739 Views
  • 1 replies
  • 0 likes
  • 1739 Views
  • 1 replies
  • 0 likes

Premium Spotify and playlists dissappeared!

Hello,.Five days ago I had to reset my facebook password (since I had forgotten it)After that,,, as logging in to Spotify something strange happened.All my playlists had dissapeared.Also my premium spotify account dissapeared and now I only have a fr...

  • Newbie
  • Hello,. Five days ago I had to reset my facebook password (since I had forgotten it) After that,,, as logging in to Spotify something strange happened. All my playlists had dissapeared. Also ...
  • Peter__
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • Premium
  • 199 Views
  • 1 replies
  • 0 likes

Solved!! vouchers

Hi, I have a spotify premium account that is monthly billed to my Visa. I got some vouchers however, as a present, and was wondering if I can redeem them? If so, do they stop charging your card, or do I temporarily have cancel card payments and use t...

  • Newbie
  • Hi,   I have a spotify premium account that is monthly billed to my Visa. I got some vouchers however, as a present, and was wondering if I can redeem them? If so, do they stop charging your...
  • Peter__
  • Community Legend
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

masgraupujol

hola. recientemente he actualizado mi iphone i ipad a ios4, he cargado de nuevo la app de spotify. el resultado es que me aparecen las listas pero no las puedo ejecutar. He consultado la cuenta Premium desde hace casi dos años y figura como Free, el ...

  • Newbie
  • hola. recientemente he actualizado mi iphone i  ipad a ios4, he cargado de nuevo la app de spotify. el resultado es que me aparecen las listas pero no las puedo ejecutar. He consultado la cuen...
  • Peter__
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes