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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Marcobj99
  • Newbie
  • 264047 Views
  • 516 replies
  • 34 likes
  • Account
    Free
  • 264047 Views
  • 516 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13047 Views
  • 6 replies
  • 11 likes
  • Security
  • 13047 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 529478 Views
  • 989 replies
  • 113 likes
  • Account
  • 529478 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128126 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128126 Views
  • 74 replies
  • 12 likes

Change from facebook login to spotify login

Hi, I know this was already discussed here, but can´t find a solutuíon .... I would like to keep me account and playlists like they are now. I just want to cange the login to get completely rid of the connection to fb. I think I should create a new s...

  • Music Fan
  • Hi, I know this was already discussed here, but can´t find a solutuíon .... I would like to keep me account and playlists like they are now. I just want to cange the login to get completely rid o...
  • Christoffer
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Solved!! Please help, I accidentally deleted a very important playlist :(

Could any of the admins please help me? I accidentally deleted a playlist yesterday that was ment for my fathers 50th birthday. The name of the playlist was Vesa. If there is any way possible to retrieve it would mean the world to me. Someone, please...

  • Casual Listener
  • Could any of the admins please help me? I accidentally deleted a playlist yesterday that was ment for my fathers 50th birthday. The name of the playlist was Vesa. If there is any way possible to retr...
  • Peter__
  • Community Legend
  • 430 Views
  • 4 replies
  • 0 likes
  • Other
  • 430 Views
  • 4 replies
  • 0 likes

I didnt get my 48 hour trial

I used my ipod to download spotify and it says that I get a 48 hour free trial but I made my account and it went straight to radio im confused.

  • Casual Listener
  • I used my ipod to download spotify and it says that I get a 48 hour free trial but I made my account and it went straight to radio im confused.
  • Peter__
  • Community Legend
  • 244 Views
  • 2 replies
  • 0 likes
  • 244 Views
  • 2 replies
  • 0 likes

My account got reset

Spotify closed on me while I was listening to music. I tried to log back on again with the same email and password but a new dialog screen popped up with two options:I'm new to Spotify and I already have a Spotify account. I clicked "I already have a...

  • Newbie
  • Spotify closed on me while I was listening to music.   I tried to log back on again with the same email and password but a new dialog screen popped up with two options: I'm new to Spotify...
  • Peter__
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

I cannot upgrade to premium from a Spotigy partner

I am accepting a premium offer from a Spotify Partner, but I cannot change my account to premium.

  • Newbie
  • I am accepting a premium offer from a Spotify Partner, but I cannot change my account to premium.
  • Peter__
  • Community Legend
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes

Accidentally made two Spotify accounts

Hey! So basically, I recently got Spotify on my phone. I had a log in connected to my email from years ago when I used to use it on my computer which I had totally forgotten about. When I started using it on my phone, I assumed that it had connected ...

  • Music Fan
  • Hey! So basically, I recently got Spotify on my phone. I had a log in connected to my email from years ago when I used to use it on my computer which I had totally forgotten about. When I started usi...
  • Peter__
  • Community Legend
  • 2287 Views
  • 4 replies
  • 0 likes
  • 2287 Views
  • 4 replies
  • 0 likes

link 2 spotify account with different email adress

hi i have one spotify account with premium subscription <-- email adress from goolgemail and accidentally made a spotify free account with my facebook account <-- email adress from gmx it is possible to link this two accounts? Please help. Thanks

  • Newbie
  • hi i have one spotify account with premium subscription <-- email adress from goolgemail and accidentally made a spotify free account with my facebook account <-- email adress from gmx it...
  • Peter__
  • Community Legend
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

My account is inaccessible

As of a few days ago, I have had a continuous Spotify free account that worked perfectly. It was connected to my Facebook account, so accidentally, while cleaning out the apps I used on my account, I clicked "remove spotify from list of apps" or some...

  • Newbie
  • As of a few days ago, I have had a continuous Spotify free account that worked perfectly. It was connected to my Facebook account, so accidentally, while cleaning out the apps I used on my ...
  • Peter__
  • Community Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

wrong email

Hi for some reason i could creat an account with miss typing my email and I like to change it but i dont remember my password so yeahh tuff spot

  • Newbie
  • Hi    for some reason i could creat an account with miss typing my email and I like to change it but i dont remember my password so yeahh tuff spot   😞     
  • Joe
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • Account
  • 205 Views
  • 1 replies
  • 0 likes

My account

It keeps asking to reauthorise my account can you help please as I can't play on sonas

  • Newbie
  • It keeps asking to reauthorise my account can you help please as I can't play on sonas
  • Adam
  • Roadie
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Playlist Recovery

Hey Somehow i managed to delete my playlist that i work on for weeks.. the playlist name was : Everything it would be fantastic if i could get it back.. Thanks Oisin McHugh

  • Newbie
  • Hey    Somehow i managed to delete my playlist that i work on for weeks..    the playlist name was : Everything    it would be fantastic if i could get it ba...
  • Peter__
  • Community Legend
  • 385 Views
  • 3 replies
  • 0 likes
  • 385 Views
  • 3 replies
  • 0 likes

Solved!! My premium account got hacked. HELP!!!

I already used the online form but haven't heard anything back. My playlists are all gone, and some other person has created their own. They also changed my account password and email address. I can still log into the account using Facebook login tho...

  • Casual Listener
  • I already used the online form but haven't heard anything back.   My playlists are all gone, and some other person has created their own. They also changed my account password and email ad...
  • digitalskillz
  • Casual Listener
  • 442 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
  • 442 Views
  • 2 replies
  • 0 likes

Desktop Account Overridden by Mobile Account?

Ok, so I'm going to try and word this the best I can without being too confusing. Basically, I had one account on my computer(the one I use most often) and I apparently had a different one on my phone. Both have different playlists / libraries / star...

  • Visitor
  • Ok, so I'm going to try and word this the best I can without being too confusing. Basically, I had one account on my computer(the one I use most often) and I apparently had a different one on my phon...
  • Peter__
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • Account
  • 220 Views
  • 1 replies
  • 0 likes

Solved!! Repeat function

Dear spotify While paying for spotify I do expect certain things to work. Your repeat function on both android mobile and windows platform seems to have troubles often. Actually it has only worked 2 or 3 times out many times i have tried use it. And ...

  • Casual Listener
  • Dear spotify   While paying for spotify I do expect certain things to work. Your repeat function on both android mobile and windows platform seems to have troubles often. Actually it has onl...
  • Jamie
  • Spotify Legend
  • 621 Views
  • 2 replies
  • 0 likes
  • Other
  • 621 Views
  • 2 replies
  • 0 likes

Spotify taken money from credit card without my permission

I cancelled your service. I havent had any money on my debit card but the VERY DAY that I get 20$ added as a gift from a family member you took the money out. I DEMAND A REFUND!!!!!!!!!!!!I can be reached at <> John Tapley [Edit: Snip-Phone/Email(Pri...

  • Regular
  • I cancelled your service. I havent had any money on my debit card but the VERY DAY that I get 20$ added as a gift from a family member you took the money out. I DEMAND A REFUND!!!!!!!!!!!! I can b...
  • effingreat
  • Regular
  • 515 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 515 Views
  • 6 replies
  • 0 likes

PRemium account not working

Hi I live in spain and I just started the 30 day free trial of the premium account but it now any time i click on any song it says its not available in Spain.

  • Casual Listener
  • Hi I live in spain and I just started the 30 day free trial of the premium account but it now any time i click on any song it says its not available in Spain.
  • Peter__
  • Community Legend
  • 261 Views
  • 5 replies
  • 0 likes
  • 261 Views
  • 5 replies
  • 0 likes

Spotify Made a Random Charge of £9.99!

It'd be nice to be able to speak to a person over the phone about this as it's a bit sensitive, but whatever.Spotify recently charged my account £9.99, which is the price for premium, I don't have premium whilst using Spotify and the charge doesn't s...

  • Casual Listener
  • It'd be nice to be able to speak to a person over the phone about this as it's a bit sensitive, but whatever. Spotify recently charged my account £9.99, which is the price for premium, I don't hav...
  • ChrisTuffur
  • Casual Listener
  • 354 Views
  • 2 replies
  • 0 likes
  • 354 Views
  • 2 replies
  • 0 likes

Premium account not working on iPod

It says that I am not a premium subscriber, but I am being charged ever month last payment was on 11/15/2013.

  • Newbie
  • It says that I am not a premium subscriber, but I am being charged ever month last payment was on 11/15/2013.
  • Peter__
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

All my Spotify playlist's and my premium account is gone since I disconnected Facebook .

Hey , I ve disconnected my Facebook from Spotify and now all my Playlists , Starred and my Premium Service is gone . Also all my Payment Method History is cleared . I was always paying with Credit Card . Ive written a message to the Support but still...

  • Visitor
  • Hey ,   I ve disconnected my Facebook from Spotify and now all my Playlists , Starred and my Premium Service is gone .  Also all my Payment Method History is cleared .    ...
  • Robbie
  • Spotify Legend
  • 831 Views
  • 12 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 831 Views
  • 12 replies
  • 0 likes

Solved!! Accidentally choose Spotify Unlimited instead of Premium

I purchased a $30 spotify giftcard to use for Spotify premium. When I went on my phone to use it there was only an option for Spotify Unlimited and I accidentally selected that. Is there any way to change my account to Spotify Premium. When I try to ...

  • Visitor
  • I purchased a $30 spotify giftcard to use for Spotify premium. When I went on my phone to use it there was only an option for Spotify Unlimited and I accidentally selected that. Is there any way to c...
  • Peter__
  • Community Legend
  • 864 Views
  • 4 replies
  • 0 likes
  • 864 Views
  • 4 replies
  • 0 likes