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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Does anyone knows why my 'what new' link is no more there, i upgraded it and it dissapeared and now i got a dumb discover link which gives me stupid songs... the "what s new link" is why I bought premium spotify as i loved it !!!
Please someone turn off my email updates every fortnight and however often. I am so sick of them and I can't even find an email address to send a nice email to. I have decided I do not want to use spoify for the time being, but am forced to receive t...
Going to change my internent connection so will have a different email address so how do i log in to my account if I change.
My premium account have been hacked ! I can log in on my computer and mobile still, but i dont want others to use my account, and the password have changed, so i dont have controll over my subscription either Please help
I'd like to know how / if I can change my billing date from one day to another. I'm trying to have all my bills hit on or near the same day. Any help is appreciated! Best, Alex
I need to disconnect my premium account from facebook because I will be deleting my facebook. Even if I need to transfer my spotify premium account to a new account, I am okay with that. Can I transfer my stars and likes? How come there is no email o...
Hi,yesterday i bought premium by mistake i don't want premium,can i back it and get my money back too ? Greetings.
Hi there, I am hoping some can help me. I recently updated my spotify which was fine, but unfortunately all of my followers and following have been deleted. I am building a radio show at the moment and am using spotify as a platform. I am wondering i...
Hello, my free trial of spotify Premium just expired and I tried to pay for unlimited, but with no success. I'm from Portugal, and here we have a service called MBnet (it creates temporary VISA cards for single transactions), which is really easy to ...
I have 2 phones, 2 different services. When signing up for payment thru my phone bill, without even realizing it i accidentally entered the number for the wrong phone. Was curious as to how to switch to the number I want billed from?
I payed this months subscription on the the 2nd, and yesterday i got charged 4 times of $9.99! Now i have over $145 of overdraft fees i have to pay to my bank. i tried contacting spotify multiple times to get a refund and no one ever gets back to me,...
I used spotify premium connected with facebook. I deleted facebook totaly and installes spotify fresh with emailaccount. The licence code needs to be reset but nobody seems to know how or is willing to cooperate. Do I need to stop with spotify ? Rega...
Hey team, since I was not able of signing with my credit cards eventhough they were botch current I decided to get a Paypal account but when I made the payment, Spotify double charged to me, with a time lapse of difference for 5 secs, the fact is tha...
I've connected Spotify and my Facebook account. But, it doesn't look like its synced completely. When I view my profile, my username is still showing (not my name), and my Facebook default pic didn't import. On the lower left, I can see my name and d...
I paid to have my songs added from RouteNote. All routeNote songs are in the proper mp3 format. I have two albums out, not added. I especially want the album I'm pushing now, "Contrary," to be added, but all that has happened is that three songs, not...
Hi: I have a weird situation. First: I had an unlimited subscription until today. I didn't renew it because I'm going in four days on holidays and I won't use it for one or two months. But still, for this days I expected to use the free subscription....
I had a failed payment, i now have the money in the account to pay for it but the next date it will take payment has already passed and a new one isn't there. I really want it back for when i go on holiday friday. Any help would be much appreciated.
I cannot change my password. Following the steps described here - https://support.spotify.com/uk/problems/#!/article/change-password - when I try and submit it complains my email address is already linked to an account. Yes - my account, its ME, I'm ...
I think you've charged me twice. Could you please check this up?
Hello, I am being charged on 2 cards. Please let me know how I can get a refund and also cancel the payment on one of the cards. Thanks. Abhi.