Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I joined spotify by logging in with facebook details, now it says when I log into facebook to continue sign in, log in with spotify log in which I don't have!?I can't play my music, very frustrating!What the!!!!???
Hi. So I'm currently using the free trial for Spotify Premium and I wanted to sync some of the palylists I have on Spotify onto my iPod. What happens to the music once the free trial is over?
Hi guys, today my spotify was working just fine when I went to work in the morning, but on my ride back home it kept getting interrupted by "use in another account." I've googled the situation to try and solve it. It said to set a password for device...
Hi, i want to get a new account and get premium on that but i also want my old playlists on that new account from my current account if its possible to move it somehow?
I have the premium account and really love it but am confused. I use it on my laptop, on my iPhone, and last night I put it on my daughters (under age 13) iPhone since I read that I can have up to three devices with premium, and since I am paying for...
This will sound crazy, but I want to make an early payment for my premium. Ideas?
If a moderator could assist me, that'd be awesome. I accidentally deleted I playlist I made called "Outside" and I desperately need to get it back. Thanks!
May someone know if it will come otherwise ill try to download it
Hey! I recently signed up for Premium with NUS discount, however as I lost my payment card, my payment could not be taken....now when I am trying to re-set it up with the new card I cannot re-activate the discount (as the code has previously been use...
Hola, no consigo con mi cuenta de spotify sincronizarlo con facebook. Ademas, creo q el otro dia se me creo una cuenta diferente entrando con facebook. Podeis ayudarme?<br>Usuario spotify: rubenglez87<br>Facebook: [snip]. El tema es q sin facebook no...
Dear all, how do I cancell spotify subscription for somebody who passed away if I don't know the password to his account? thank you.
Hi all I am suffering a problem, I was surfing in the web page and it offered me a free subscription for a month (User rogues04), it asked me how I want to pay and I selected paypal. At the beginning all looked to be ok and I was able to see "30 days...
Hi there, I moved to Canada and here we have no access to Spotify. But I would like to purchase some of the songs I had in my playlists in Switzerland. I would really like to see them here, even if I can not play them. Is there anyway to display them...
I made a Spotify free account, but I'm trying to upgrade to "Premium." Whenever I put in my information from my Visa debit card, It can't process my order. Already emailed support. Came here to see if you guys could offer guidance
In the past twelve hours I've had 15 messeages sent to my iPhone informing me that 'Inside Out' by John Martyn is now available on Spotify. It's completely infuriating. I have Push Notifications off. Please tell me how to stop this or I will have to ...
Hello Today I was going to activate my spotify gift card (100 Norwegian kroner), but after I selected Premium, and not 10 downloads or 2 months of unlimited, I had a message popping up in the screen saying : "This code could not be used at the moment...
Hey all! I really need your help! - I have been a premium member for almost a year now i guess. But the last 3-4 months, my account has been used elsewhere, but i really dont know where and how he/she got onto it.. I can hear music for about 5sec-1 m...
Can't listen to music because it pauses every 2 minutes due to my account being used somewhere else. Password is changed but can you shut down all sessions. Username is the one you see here.
Hello, i want to know if its possible to pay a year or if its possible just pay month-by-month? Best Regards,
My paypal receipt was sent to me on 8/16/2013. Last night, in the middle of using the service (on my phone, android) my account was kicked down to the free version and when I checked on my PC player, it's the same way. What gives?