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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8472 Views
  • 1 replies
  • 9 likes
  • Security
  • 8472 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 475635 Views
  • 978 replies
  • 111 likes
  • Account
  • 475635 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208030 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208030 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119222 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119222 Views
  • 72 replies
  • 12 likes

Solved!! vouchers

Hi, I have a spotify premium account that is monthly billed to my Visa. I got some vouchers however, as a present, and was wondering if I can redeem them? If so, do they stop charging your card, or do I temporarily have cancel card payments and use t...

  • Newbie
  • Hi,   I have a spotify premium account that is monthly billed to my Visa. I got some vouchers however, as a present, and was wondering if I can redeem them? If so, do they stop charging your...
  • Peter__
  • Community Legend
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

masgraupujol

hola. recientemente he actualizado mi iphone i ipad a ios4, he cargado de nuevo la app de spotify. el resultado es que me aparecen las listas pero no las puedo ejecutar. He consultado la cuenta Premium desde hace casi dos años y figura como Free, el ...

  • Newbie
  • hola. recientemente he actualizado mi iphone i  ipad a ios4, he cargado de nuevo la app de spotify. el resultado es que me aparecen las listas pero no las puedo ejecutar. He consultado la cuen...
  • Peter__
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

I’ve been charged twice for two months now.

This is getting ridiculous. I have contacted Spotify last month about this issue and have yet to get a reply. Yes, I have checked my private messages and my email. I have a case number for last month. #00986007 This needs to get fixed. Feel free to e...

  • Newbie
  • This is getting ridiculous. I have contacted Spotify last month about this issue and have yet to get a reply. Yes, I have checked my private messages and my email. I have a case number for last month...
  • Peter__
  • Community Legend
  • 286 Views
  • 2 replies
  • 2 likes
  • Subscription
  • 286 Views
  • 2 replies
  • 2 likes

Missing Playlists

Hello. All my playlists are gone, and I can't really seem to find the reason. Usually I always login to my Spotify Premium account using my Facebook but yesterday I tried logging in with my Spotify username and code, because the other thing didn't wo...

  • Casual Listener
  • Hello. All my playlists are gone, and I can't really seem to find the reason. Usually I always login to my Spotify Premium account using my Facebook but yesterday I tried logging in with my Spotify...
  • Joe
  • Community Legend
  • 371 Views
  • 5 replies
  • 0 likes
  • Account
  • 371 Views
  • 5 replies
  • 0 likes

premium problem

So spotify took my money from my account and my account isn't even premium. Subscription statusYour account can no longer be used from abroad, since the maximum travel time is 14 days for a Spotify Free account. To continue using Spotify from abroad,...

  • Newbie
  • So spotify took my money from my account and my account isn't even premium. Subscription status Your account can no longer be used from abroad, since the maximum travel time is 14 days for a S...
  • Peter__
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • Premium
  • 241 Views
  • 1 replies
  • 0 likes

Can't get access to my account

Hey!I need some help to get my original Spotify account back. I used the same email as I use on Facebook, but later on I created a new spotify account which synced to my facebook. And for while ago i changed my password to my original account and i c...

  • Casual Listener
  • Hey! I need some help to get my original Spotify account back. I used the same email as I use on Facebook, but later on I created a new spotify account which synced to my facebook. And for while...
  • Peter__
  • Community Legend
  • 3494 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 3494 Views
  • 3 replies
  • 0 likes

Can't cancel premium (account is linked to Virgin media)

I need to downgrade my account, but don't get the link and the links that take me directly to the cancel page fail with an error.<br><br>I suspect this is because my account is associated with Virgin - although that should have run out a couple of da...

  • Casual Listener
  • I need to downgrade my account, but don't get the link and the links that take me directly to the cancel page fail with an error.&lt;br&gt;&lt;br&gt;I suspect this is because my accou...
  • Peter__
  • Community Legend
  • 400 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 400 Views
  • 3 replies
  • 0 likes

issue with seeing my own playlists

Hi.For a while now, i have been struggling with my spotify account. It does not show the content of my own playlists on certain devices(for example western digital live streaming). I wonder if it could be because my username ends with a special chara...

  • Regular
  • Hi. For a while now, i have been struggling with my spotify account. It does not show the content of my own playlists on certain devices(for example western digital live streaming). I wonder i...
  • Peter__
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Premium Account Hacked

My account was hacked and I'm paying for Premium, they changed my email and password. I've tried getting help, but they aren't doing anything about it. I had to make a new account because of this.

  • Newbie
  • My account was hacked and I'm paying for Premium, they changed my email and password. I've tried getting help, but they aren't doing anything about it. I had to make a new account because of this.
  • Peter__
  • Community Legend
  • 263 Views
  • 2 replies
  • 0 likes
  • 263 Views
  • 2 replies
  • 0 likes

Cost????????

I don't know if this is in the correct place but everything on here seems so jumbled, I give up! I'm in the middle of the free 48 hr trial & I really like Spotify so far. So much so that I'm already wanting to sign up but I cannot find ANY informatio...

  • Newbie
  • I don't know if this is in the correct place but everything on here seems so jumbled, I give up! I'm in the middle of the free 48 hr trial & I really like Spotify so far. So much so that I'm alr...
  • Peter__
  • Community Legend
  • 303 Views
  • 2 replies
  • 0 likes
  • 303 Views
  • 2 replies
  • 0 likes

Phone stolen

I need it done, someone else is using my account.

Cheers

  • Casual Listener
  • I need it done, someone else is using my account. <br><br>Cheers
  • Peter__
  • Community Legend
  • 182 Views
  • 2 replies
  • 0 likes
  • Security
  • 182 Views
  • 2 replies
  • 0 likes

Spotify Premium for gift

Hi all, i bought 3 months subscription for gift and i set a delivery date with the email of my friend. Today is the date and nothing is delivered. Who can I contact or what can I do? Thx for help Riccardo

  • Visitor
  • Hi all, i bought 3 months subscription for gift and i set a delivery date with the email of my friend. Today is the date and nothing is delivered. Who can I contact or what can I do? Thx for help ...
  • Peter__
  • Community Legend
  • 192 Views
  • 2 replies
  • 0 likes
  • 192 Views
  • 2 replies
  • 0 likes

Einloggen möglich, Playlists laden sich nicht!

Hallo liebe Community, seit einiger Zeit werden meine Playlists beim einloggen über Facebook nicht mehr wie vorher selbständig und automatisch hochgeladen sondern, ich sehe zwar das ich angemeldet bin aber ich komme nicht weiter zu meinen Playlists. ...

  • Casual Listener
  • Hallo liebe Community,   seit einiger Zeit werden meine Playlists beim einloggen über Facebook nicht mehr wie vorher selbständig und automatisch hochgeladen sondern, ich sehe zwar das ich an...
  • Peter__
  • Community Legend
  • 270 Views
  • 3 replies
  • 0 likes
  • Login
  • 270 Views
  • 3 replies
  • 0 likes

Solved!! Recover Deleted Playlists

Hi. I need help. I have deleted my wife's playlist with 380 songs on it. Is there any way of getting this back? I am really in the doghouse...

  • Casual Listener
  • Hi. I need help. I have deleted my wife's playlist with 380 songs on it. Is there any way of getting this back? I am really in the doghouse...
  • ajcbutler
  • Casual Listener
  • 310 Views
  • 2 replies
  • 0 likes
  • Premium
  • 310 Views
  • 2 replies
  • 0 likes

Problems with spotify premium

Hiim are also having problems logging on to spotify premium, I am paying for the service but cannot access my playlists on iOS devices, I see the playlists on the iPhones but get the message that spotify premium is required for on demand streamingCan...

  • Casual Listener
  • Hi im are also having problems logging on to spotify premium, I am paying for the service but cannot access my playlists on iOS devices, I see the playlists on the iPhones but get the message that...
  • Joe
  • Community Legend
  • 317 Views
  • 3 replies
  • 0 likes
  • 317 Views
  • 3 replies
  • 0 likes

My premium account disappeared 2 weeks ago.

Hey everone, i've been sending several requests to the contact form but received no help. I've got a problem with my Spotify account, and i don't know how this happened. The problem is that it's as if i had a new account; i've lost all my playlists a...

  • Casual Listener
  • Hey everone, i've been sending several requests to the contact form but received no help.   I've got a problem with my Spotify account, and i don't know how this happened. The problem is tha...
  • Joe
  • Community Legend
  • 186 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 186 Views
  • 2 replies
  • 0 likes

Spotify doesn't recognize I have premium

Today I try to open Spotify in Windows 8, I got a message that said "unable to initialize the storage of temporary files", I use the web to login my account, I find that all of my playlists have disappeared and Spotify doesn't recognize I have premiu...

  • Newbie
  • Today I try to open Spotify in Windows 8, I got a message that said "unable to initialize the storage of temporary files", I use the web to login my account, I find that all of my playlists have&nbsp...
  • Joe
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Duplicated account

Hey there, I used spotify before it could be linked with facebook. I stopped using it for a while and when I tried to log in I didn't remember my password, but I saw that i could log in with my facebook account. Now I'm trying to edit my profile acco...

  • Visitor
  • Hey there, I used spotify before it could be linked with facebook. I stopped using it for a while and when I tried to log in I didn't remember my password, but I saw that i could log in with my faceb...
  • Taylor
  • Community Legend
  • 275 Views
  • 2 replies
  • 0 likes
  • 275 Views
  • 2 replies
  • 0 likes

Sam Flax - Child of Glass

So I like Sam Flax. When I try and play the "child of Glass" track I get a message up top that says: "Cant play the current track" What causes this and how can I make it stop? Thanks in advance.....

  • Casual Listener
  • So I like Sam Flax.  When I try and play the "child of Glass" track I get a message up top that says:   "Cant play the current track" What causes this and how can I make it stop? ...
  • Taylor
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 162 Views
  • 1 replies
  • 0 likes