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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • añgié
  • Music Fan
  • 198540 Views
  • 721 replies
  • 65 likes
  • Account
  • 198540 Views
  • 721 replies
  • 65 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1102303 Views
  • 118 replies
  • 106 likes
  • Account
  • 1102303 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Monster83
  • Casual Listener
  • 55220 Views
  • 60 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55220 Views
  • 60 replies
  • 8 likes

30 Trial

I downloaded the spotify app and received the 48 hour trial, then I took advantage of the 30 day trial. What I want to know is, will the 30 day trial start when the 48 hour one runs out, as it says I only have 11 hours remaining?

  • Newbie
  • I downloaded the spotify app and received the 48 hour trial, then I took advantage of the 30 day trial. What I want to know is, will the 30 day trial start when the 48 hour one runs out, as it says I...
  • Peter__
  • Community Legend
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Playlist acted up and now it's gone. Need it returned.

Hi I know you guys can do this, but I can't see a way to do it myself. I have this list:http://open.spotify.com/user/hadetmeg/playlist/7DtGN7jzfjbuEenkhebv5Rwith way over a thousand songs, it's alive due to the subscribers, but it's not in my library...

  • Music Fan
  • Hi 🙂 I know you guys can do this, but I can't see a way to do it myself. I have this list: http://open.spotify.com/user/hadetmeg/playlist/7DtGN7jzfjbuEenkhebv5R with way over a thousand songs, ...
  • Peter__
  • Community Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

I can't change my subscription method

When I'm tryung to change other method, always show me "Oops, something went wrong, please try again checkout our help area".Please reset my subscription!

  • Casual Listener
  • When I'm tryung to change other method, always show me "Oops, something went wrong, please try again checkout our help area". Please reset my subscription!
  • Peter__
  • Community Legend
  • 114 Views
  • 1 replies
  • 0 likes
  • 114 Views
  • 1 replies
  • 0 likes

Just deactivated my FB...oops! Help, please!

Hello! I deactivated my Facebook. I am a Premium Spotify user. I DO NOT want to reactivate my facebook. What can I do? I don't want to be charged for something I can no longer use because I no longer have a facebook. My email for spotify/fb is little...

  • Casual Listener
  • Hello! I deactivated my Facebook. I am a Premium Spotify user. I DO NOT want to reactivate my facebook. What can I do? I don't want to be charged for something I can no longer use because I no longer...
  • Peter__
  • Community Legend
  • 468 Views
  • 3 replies
  • 0 likes
  • 468 Views
  • 3 replies
  • 0 likes

CAN´T LISTEN TO DOWNLOAD PLAYLIST

I download all my playlists everyday, because when I put offline mode in my mobile, the playlists are not available. I have premium subscription, just to listen to the music in offline mode in my cell. I´m going out for my holidays to a place without...

  • Casual Listener
  • I download all my playlists everyday, because when I put offline mode in my mobile, the playlists are not available. I have premium subscription, just to listen to the music in offline mode in my c...
  • Peter__
  • Community Legend
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

"Hundreds" identical playlists

Hello,What should I do to delete "hundreds" identical playlists "Like to. From radio". I didn't create these playlists. It's a bug?

  • Newbie
  • Hello, What should I do to delete "hundreds" identical playlists "Like to. From radio". I didn't create these playlists. It's a bug?
  • Taylor
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Charged prematurely

The website said I was going to be charged again on 5/5/2013, I was going to cancel on 5/3/2013 to avoid another charge as I cannot afford this service anymore. I was charged the subscription price of 9.99 today on 5/2/2013. I need to have this charg...

  • Casual Listener
  • The website said I was going to be charged again on 5/5/2013, I was going to cancel on 5/3/2013 to avoid another charge as I cannot afford this service anymore. I was charged the subscription price o...
  • MikeyB
  • Community Legend
  • 271 Views
  • 2 replies
  • 0 likes
  • 271 Views
  • 2 replies
  • 0 likes

Upgraded to Premium but my account says I still using Spotify Free

I bought Spotify Premium 2013-03-12 / Order ID: 168435210013.On my profile/account it says I still have Spotify Free and I get ads over the screen. (The annoying voice-ads are gone though.)When I try to play Spotify on my Iphone it does´'t work. I ha...

  • Newbie
  • I bought Spotify Premium 2013-03-12 / Order ID: 168435210013. On my profile/account it says I still have Spotify Free and I get ads over the screen. (The annoying voice-ads are gone though.) W...
  • MikeyB
  • Community Legend
  • 333 Views
  • 4 replies
  • 0 likes
  • 333 Views
  • 4 replies
  • 0 likes

Forced to pay for Unlimited when I didn't want it

Can i have my money back? Recently, I discovered that I was paying for an Unlimited Spotify subscription, when I didn't need it, I can't do anything and I have searched in the FAQ and asked for help via email. Please I need help with these as it is m...

  • Newbie
  • Can i have my money back? Recently, I discovered that I was paying for an Unlimited Spotify subscription, when I didn't need it, I can't do anything and I have searched in the FAQ and asked for help ...
  • Taylor
  • Community Legend
  • 374 Views
  • 1 replies
  • 0 likes
  • 374 Views
  • 1 replies
  • 0 likes

Student card not registering

Please help!!! My student card (NUS extra that I have paid for) is not registering!!! I signed up a couple of nights ago, expecting to get spotify premium for £4.99 but it is charging me £9,99!! I put in my student card number again- yesterday it sai...

  • Newbie
  • Please help!!! My student card (NUS extra that I have paid for) is not registering!!! I signed up a couple of nights ago, expecting to get spotify premium for £4.99 but it is charging me £9,99!! I pu...
  • Taylor
  • Community Legend
  • 104 Views
  • 1 replies
  • 0 likes
  • 104 Views
  • 1 replies
  • 0 likes

Unable to access account

hi,I cannot access my account (username: ummon).I was forced to create another account with another mail but I wish to use the original one Every time I try to acces this account I receive a generic errore (try later), i also tried to reset password,...

  • Visitor
  • hi, I cannot access my account (username: ummon). I was forced to create another account with another mail but I wish to use the original one 🙂 Every time I try to acces this account I receive ...
  • meahtenoha
  • Spotify
  • 268 Views
  • 7 replies
  • 0 likes
  • 268 Views
  • 7 replies
  • 0 likes

Accidentally deleted my spotify playlist

Can a mod help me out plz? My keyboard dropped and as I went to catch it I mashed keys that deleted my "what a pro" playlist. I had almost 900 songs. Any help would be greatly appreciated. Thanks in advance.

  • Casual Listener
  • Can a mod help me out plz? My keyboard dropped and as I went to catch it I mashed keys that deleted my "what a pro" playlist. I had almost 900 songs. Any help would be greatly appreciated. Thanks in ...
  • Joe
  • Community Legend
  • 129 Views
  • 3 replies
  • 0 likes
  • 129 Views
  • 3 replies
  • 0 likes

Canada?

Hello everyone! I signed up my Spotify account in France, but now im living in Canada and i cant change my country on my profile. I heard that Spotify doesnt exist here but sometimes Spotify is working and sometimes not! Is that a bug or something? I...

  • Casual Listener
  • Hello everyone!   I signed up my Spotify account in France, but now im living in Canada and i cant change my country on my profile. I heard that Spotify doesnt exist here but sometimes Spoti...
  • Kakawet
  • Casual Listener
  • 996 Views
  • 3 replies
  • 0 likes
  • 996 Views
  • 3 replies
  • 0 likes

Solved!! Credit card needed to use gift card?

I plan on buying one of the Spotify gift cards available at Target to purchase myself a subscription, and I also plan to purchase one for a friend. Do I have to have a credit card/Paypal account on file to even use the gift card to buy a subscription...

  • Roadie
  • I plan on buying one of the Spotify gift cards available at Target to purchase myself a subscription, and I also plan to purchase one for a friend. Do I have to have a credit card/Paypal account on f...
  • WithstandLaser
  • Roadie
  • 3267 Views
  • 2 replies
  • 0 likes
  • 3267 Views
  • 2 replies
  • 0 likes

dano

No acepta mi tarjeta para conseguir la versión premium

  • Newbie
  • No acepta mi tarjeta para conseguir la versión premium
  • Peter__
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Solved!! new to spotify...help me

So, i recently got the one month free premium spotify demo. i had many friends and family recommend it, but there are certain things i am looking for clarity on.... -can i have multiple devices logged in playing different things at once? (ie, my son ...

  • Newbie
  • So, i recently got the one month free premium spotify demo.  i had many friends and family recommend it, but there are certain things i am looking for clarity on....   -can i have multi...
  • Peter__
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Solved!! Can't use premium that I just bought

I just bought premium after my 48 hr free trial was over and anytime I try to listen to a song it says only for premium users so I logged out and back in quite a few times and still nothing. Please help me listen to the music I am paying for thank yo...

  • Regular
  • I just bought premium after my 48 hr free trial was over and anytime I try to listen to a song it says only for premium users so I logged out and back in quite a few times and still nothing. Please h...
  • Johan-NL
  • Casual Listener
  • 405 Views
  • 13 replies
  • 0 likes
  • 405 Views
  • 13 replies
  • 0 likes

Account Information Erased - Not behaving as Premium

I have been a Premium user for months and now all of my playlists are gone, and my iPhone app is acting like I am not a Premium user. I have logged in and out multiple times, have used my Spotify login as well as my Facebook login... no change. On th...

  • Regular
  • I have been a Premium user for months and now all of my playlists are gone, and my iPhone app is acting like I am not a Premium user.   I have logged in and out multiple times, have used my ...
  • juggle67
  • Regular
  • 377 Views
  • 12 replies
  • 0 likes
  • 377 Views
  • 12 replies
  • 0 likes

Solved!! Upgraded to Premium but iPhone app not recognizing account status

Hi, I installed the iPhone app sometime ago which started a 30 day premium trial which has now ended. Since there isn't a way to upgrade directly from the mobile app, I used my desktop to upgrade my account. Since there's no option to directly jump i...

  • Casual Listener
  • Hi,   I installed the iPhone app sometime ago which started a 30 day premium trial which has now ended. Since there isn't a way to upgrade directly from the mobile app, I used my desktop to ...
  • jamesfile
  • Casual Listener
  • 341 Views
  • 2 replies
  • 0 likes
  • 341 Views
  • 2 replies
  • 0 likes