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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • 1286584072
  • Visitor
  • 265525 Views
  • 519 replies
  • 34 likes
  • Account
    Free
  • 265525 Views
  • 519 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13056 Views
  • 6 replies
  • 11 likes
  • Security
  • 13056 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 529799 Views
  • 989 replies
  • 113 likes
  • Account
  • 529799 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128169 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128169 Views
  • 74 replies
  • 12 likes

Account recovery

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryPolandDevice(Samsung Galaxy S21)Operating System(Android Oreo) My Question or IssueI attempted to log into my Spotify...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country Poland Device (Samsung Galaxy S21) Operating System (...
  • Jose_M
  • Spotify Star
  • 536 Views
  • 1 replies
  • 0 likes
  • Free
  • 536 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Şarkı sözleri ekleme

Merhaba, Spotify premium kullanıyorum. Windows 8.1 İşletim sistemini kullanıyorum. Eskiden bilgisayarımdan şarkı sözlerini görebiliyor,şarkı sözlerinden arama yapabiliyordum Fakat şuan bu özelliği göremiyorum. Şarkı sözü özelliğini nasıl tekrar ekliy...

  • Visitor
  • Merhaba, Spotify premium kullanıyorum.  Windows 8.1 İşletim sistemini kullanıyorum. Eskiden bilgisayarımdan şarkı sözlerini görebiliyor,şarkı sözlerinden arama yapabiliyordum Fakat şuan bu özell...
  • Zerha
  • Visitor
  • 1338 Views
  • 2 replies
  • 2 likes
  • Other
    Premium
  • 1338 Views
  • 2 replies
  • 2 likes

Quero alterar o e-mail da minha conta.

Eu tinha uma conta no Spotify que excluí. Depois, criei outra conta e gostaria de usar o e-mail da conta excluída na minha conta atual. Isso é possível?

  • Visitor
  • Eu tinha uma conta no Spotify que excluí. Depois, criei outra conta e gostaria de usar o e-mail da conta excluída na minha conta atual. Isso é possível?
  • AdamDamon
  • Spotify Star
  • 419 Views
  • 1 replies
  • 0 likes
  • 419 Views
  • 1 replies
  • 0 likes

Change region

I need to change the Spotify region, and I can't do it

  • Visitor
  • I need to change the Spotify region, and I can't do it
  • Luan
  • Spotify Star
  • 480 Views
  • 1 replies
  • 0 likes
  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to reactivate my account

PlanFree/PremiumCountryAustralia Device(i phone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueRe activation of old account

  • Visitor
  • Plan Free/Premium Country Australia  Device (i phone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issu...
  • Eni
  • Moderator
  • 1035 Views
  • 1 replies
  • 0 likes
  • Account
  • 1035 Views
  • 1 replies
  • 0 likes

La música de detiene de un momento a otro

La música de detiene de un momento a otro, se acaba de reproducir una música y se detiene

  • Visitor
  • La música de detiene de un momento a otro, se acaba de reproducir una música y se detiene
  • osornios
  • Spotify Star
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Me hicieron el cobro y no tengo servicio

Cambié tarjeta y me mandaron un correo diciendo q no pudieron hacer el cobro. Sin embargo tengo el cargo en mi cuenta bancaria y no tengo servicio

  • Visitor
  • Cambié tarjeta y me mandaron un correo diciendo q no pudieron hacer el cobro. Sin embargo tengo el cargo en mi cuenta bancaria y no tengo servicio
  • osornios
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

I can’t login to my account

I tried resetting my password but it didn’t work

  • Visitor
  • I tried resetting my password but it didn’t work
  • osornios
  • Spotify Star
  • 736 Views
  • 1 replies
  • 0 likes
  • 736 Views
  • 1 replies
  • 0 likes

Superuser Contribution This email is already connected to an account

I tried to create a new spotify account with my new email and a message appeared saying there was already an account with that email. What should I do?

  • Visitor
  • I tried to create a new spotify account with my new email and a message appeared saying there was already an account with that email. What should I do?
  • Phafa
  • Visitor
  • 26763 Views
  • 11 replies
  • 2 likes
  • Account
  • 26763 Views
  • 11 replies
  • 2 likes

2 User ID's but only 1 email

Plan - should be Premium on both devices. iPhone showing "free" and MacBook Air is showing Premium Family Country - USA Device - iPhone 14 (issue is with the phone) & MacBook Air Early 2015 (no issue with the MacBook) Operating SystemiPhone: 18.1.1Ma...

  • Casual Listener
  • Plan - should be Premium on both devices. iPhone showing "free" and MacBook Air is showing Premium Family   Country - USA   Device - iPhone 14 (issue is with the phone) & MacBook Ai...
  • Maxim
  • Spotify Star
  • 307 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Subscription
  • 307 Views
  • 3 replies
  • 0 likes

Image Gallery Not Updating (Spotify for Artists)

I'm a Spotify for Artists user for years. Recently, I updated my image gallery - the photos that go with your artist bio at the bottom of the page. It looks fine on my desktop. However, on the Spotify app, it hasn't updated the photos. It's been over...

  • Regular
  • I'm a Spotify for Artists user for years. Recently, I updated my image gallery - the photos that go with your artist bio at the bottom of the page. It looks fine on my desktop. However, on the Spotif...
  • ToHellWithTradition
  • Visitor
  • 1119 Views
  • 4 replies
  • 0 likes
  • Account
  • 1119 Views
  • 4 replies
  • 0 likes

Changing location

I cannot change my location from Ireland to Australia in order to use a new payment method (Australian credit card). The option to change region is currently locked in my account settings.

  • Visitor
  • I cannot change my location from Ireland to Australia in order to use a new payment method (Australian credit card). The option to change region is currently locked in my account settings.  
  • xMarleenx
  • Visitor
  • 356 Views
  • 3 replies
  • 0 likes
  • Account
  • 356 Views
  • 3 replies
  • 0 likes

Gift card error "You can't apply this Premium code to your account"

$60 premium gift card that I'm trying to add to existing premium individual account. I enter the pin and get "You can't apply this Premium code to your account. This is likely because you have an existing Premium subscription that cannot be combined ...

  • Visitor
  • $60 premium gift card that I'm trying to add to existing premium individual account. I enter the pin and get "You can't apply this Premium code to your account. This is likely because you have an exi...
  • Maxim
  • Spotify Star
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Login stuck on facebook, can't change country address, can't log in with google.

Login stuck on facebook, can't change country address, can't log in with google. The system is requiring me to login using Facebook, and I cannot set a password (the password box is inactive). I am trying to share my family account with my son, but w...

  • Visitor
  • Login stuck on facebook, can't change country address, can't log in with google.   The system is requiring me to login using Facebook, and I cannot set a password (the password box is inactive...
  • Maxim
  • Spotify Star
  • 616 Views
  • 1 replies
  • 0 likes
  • Account
  • 616 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Commercial Considerations"

Under Article 22 of the General Data Protection Regulation (GDPR), I have the right to object to fully automated processing of my personal data, especially when it produces legal effects or significantly affects me. Spotify’s recommendation system fi...

  • Regular
  • Under Article 22 of the General Data Protection Regulation (GDPR), I have the right to object to fully automated processing of my personal data, especially when it produces legal effects or significa...
  • matan1
  • Casual Listener
  • 1034 Views
  • 6 replies
  • 1 likes
  • Account
    Security
  • 1034 Views
  • 6 replies
  • 1 likes

Superuser Contribution I can't log into spotify from my new device

I recently upgraded my iPhone from a 5 to an 11. I can't log into spotify from my new phone. It says "something went wrong. please try again later." Well...what's going wrong and how can I fix it?? I think I did forget my password a couple times on m...

  • Casual Listener
  •   I recently upgraded my iPhone from a 5 to an 11.  I can't log into spotify from my new phone.  It says "something went wrong. please try again later."  Well...what's going wron...
  • Not applicable
  • 4774 Views
  • 10 replies
  • 0 likes
  • Account
  • 4774 Views
  • 10 replies
  • 0 likes

How do i make an artist page - my album was uploaded by any distributor

10 years ago i uploaded an album to a distributor called zimbalam that has been released at spotify: https://open.spotify.com/intl-de/album/67lEabYmnaiLnNuwrgmeZV Now I want to make an artist page at spotify and to be related to this album and some o...

  • Casual Listener
  • 10 years ago i uploaded an album to a distributor called zimbalam that has been released at spotify: https://open.spotify.com/intl-de/album/67lEabYmnaiLnNuwrgmeZV Now I want to make an artist page at...
  • Maxim
  • Spotify Star
  • 841 Views
  • 5 replies
  • 0 likes
  • 841 Views
  • 5 replies
  • 0 likes