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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • arjavmehta
  • Casual Listener
  • 233490 Views
  • 372 replies
  • 22 likes
  • Account
    Free
  • 233490 Views
  • 372 replies
  • 22 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12549 Views
  • 6 replies
  • 11 likes
  • Security
  • 12549 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • slothinaloft
  • Newbie
  • 526887 Views
  • 988 replies
  • 113 likes
  • Account
  • 526887 Views
  • 988 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127652 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127652 Views
  • 74 replies
  • 12 likes

Wrong spotify acc attached to my FB

Ive tryed to ask the spotify support for help, but without any response for 3 days... Somehow, my old sptify account got removed from my facebook. I didnt know about that, so when i logged in, i got into a free acc and all my playlists and followers ...

  • Visitor
  • Ive tryed to ask the spotify support for help, but without any response for 3 days... Somehow, my old sptify account got removed from my facebook. I didnt know about that, so when i logged in, i got ...
  • Greg
  • Roadie
  • 337 Views
  • 7 replies
  • 0 likes
  • 337 Views
  • 7 replies
  • 0 likes

Two accounts

I want to delete this account because I have an exsisting premium account

  • Newbie
  • I want to delete this account because I have an exsisting premium account
  • Jamie
  • Spotify Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

HELP LOST MY E-MAIL PASSWORD AND LOGIN

Hi I need help I created new spotify account with free premium month. I was using it only at my android so I shouldn't write my login and password. I was trying to stop subscription but I can't remember my login and password and e-mail. I only know m...

  • Newbie
  • Hi I need help   I created new spotify account with free premium month. I was using it only at my android so I shouldn't write my login and password. I was trying to stop subscription but I ...
  • Peter__
  • Community Legend
  • 356 Views
  • 1 replies
  • 0 likes
  • Account
  • 356 Views
  • 1 replies
  • 0 likes

WAIT how long could i keep them?

ya im using the 48 hour trial i was wondering once the is over will i lose ALL MY MUSIC UNLESS I pay? (which i can't afford) all i need is a yes or no answer cuz i worked trying 2 find the music i wanted and i don't want 2 pay cuz i can't

  • Newbie
  • ya im using the 48 hour trial i was wondering once the is over will i lose ALL MY MUSIC UNLESS I pay? (which i can't afford) all i need is a yes or no answer cuz i worked trying 2 find the music i wa...
  • Peter__
  • Community Legend
  • 41727 Views
  • 11 replies
  • 0 likes
  • 41727 Views
  • 11 replies
  • 0 likes

Password reset

I get the email with the link, but when i enter and confirm a new password i get the message 'password could not be sent'. How do I get round this, please? Geo

  • Casual Listener
  • I get the email with the link, but when i enter and confirm a new password i get the message 'password could not be sent'.  How do I get round this, please?   Geo
  • geo-2560
  • Casual Listener
  • 533 Views
  • 4 replies
  • 0 likes
  • Account
  • 533 Views
  • 4 replies
  • 0 likes

Problem with band name

Our band name is Redlights and our EP is uploaded to Spotify blinded by streetlights however spotify has listed us as Red Lights this is a problem as our ep is showing as another red lights as the artist ... also some of our fans are stating they can...

  • Newbie
  • Our band name is Redlights and our EP is uploaded to Spotify blinded by streetlights however spotify has listed us as Red Lights  this is a problem as our ep is showing as another red lights a...
  • Josh
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • Other
  • 182 Views
  • 1 replies
  • 0 likes

Problem resetting PW

hi i try to reset pw, get the message "an email has been sent" etc still not gettin any emails

  • Casual Listener
  • hi   i try to reset pw, get the message "an email has been sent" etc     still not gettin any emails
  • Josh
  • Community Legend
  • 406 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 406 Views
  • 3 replies
  • 0 likes

Can't Upgrade to Student Deal

Hi, Trying to upgrade my free account to the NUS deal, logged in and entered my info, for some reason it then wanted my Facebook password (my account shouldn't be linked, I've had it forever - before FB was mandatory) and then dumps me to a 'Offer is...

  • Newbie
  • Hi,   Trying to upgrade my free account to the NUS deal, logged in and entered my info, for some reason it then wanted my Facebook password (my account shouldn't be linked, I've had it forev...
  • Taylor
  • Community Legend
  • 190 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 190 Views
  • 1 replies
  • 1 likes

Spotify Accounts

Hi, could you please log out all of the spotify accounts of mine please. It's very stop and start my music sessions at the moment. Thanks

  • Casual Listener
  • Hi, could you please log out all of the spotify accounts of mine please. It's very stop and start my music sessions at the moment. Thanks
  • Peter__
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Problems transferring from Spotify Premium to Vodafone Red 4G Deal - PLEASE CAN YOU HELP

Hi. Got a really frustrating problem on my hands now… - Had Spotify premium, but told needed to cancel it to get the Vodafone deal with my existing account (including 3-4 years worth of playlists, so a lot of content!) - Did this, but when I followed...

  • Visitor
  •   Hi.  Got a really frustrating problem on my hands now…   - Had Spotify premium, but told needed to cancel it to get the Vodafone deal with my existing account  (including ...
  • Peter__
  • Community Legend
  • 374 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 374 Views
  • 1 replies
  • 0 likes

Solved!! Problems in payment

Hi there,

I've paid for a unlimited subscription last month and yesterday I was about to update my payments information, when it was debit 1 cent. I believe that cent was to verify my credit card. The problem is that I don't have a credit card. I use...

  • Casual Listener
  • Hi there, <br><br>I've paid for a unlimited subscription last month and yesterday I was about to update my payments information, when it was debit 1 cent. I believe that cent was to verif...
  • xxlxpto
  • Casual Listener
  • 427 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Subscription
    Unlimited
  • 427 Views
  • 2 replies
  • 0 likes

Solved!! error 126? how do I uppgrade my firewall to allow spotify (mac)?

Love some help on this! I need to uppggrade my firewall on my mac air to allow spotify (it is constantly offline), but I do not know how to do that. Appreciate any help. Love Tanja

  • Regular
  • Love some help on this! I need to uppggrade my firewall on my mac air to allow spotify (it is constantly offline), but I do not know how to do that.   Appreciate any help. Love Tanja
  • Peter__
  • Community Legend
  • 14240 Views
  • 8 replies
  • 1 likes
  • 14240 Views
  • 8 replies
  • 1 likes

Why am I still being charged?

I can't get on to my spotify at all and I'm really beginning to get annoyed. It either doesn't load at all or crashes on the log in section. And even when it does load .... it's "offline" and I can't use anything. I'm paying monthly for this... and f...

  • Casual Listener
  • I can't get on to my spotify at all and I'm really beginning to get annoyed.    It either doesn't load at all or crashes on the log in section.    And even when it does lo...
  • Peter__
  • Community Legend
  • 263 Views
  • 3 replies
  • 0 likes
  • 263 Views
  • 3 replies
  • 0 likes

I changed facebook settings and now my playlists are gone

Hello, I recently thought it would be a good idea to change my facebook privacy settings. I switched off the 'apps you are using' setting and when i opened spotify again, my username was changed to something that looked like binary code. I then found...

  • Newbie
  • Hello,   I recently thought it would be a good idea to change my facebook privacy settings. I switched off the 'apps you are using' setting and when i opened spotify again, my username was c...
  • Peter__
  • Community Legend
  • 596 Views
  • 11 replies
  • 0 likes
  • 596 Views
  • 11 replies
  • 0 likes

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  • Casual Listener
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  • Christoffer
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • Other
  • 162 Views
  • 1 replies
  • 0 likes

Solved!! Have had spotify premium for two months, still have advertising?

I have been paying for Spotify Premium for two months now and I still have advertisments when I listen on my computer. I am able to access my mobile spotify app, but the playlists do not sync. What could be the problem? -Kelsey

  • Newbie
  • I have been paying for Spotify Premium for two months now and I still have advertisments when I listen on my computer. I am able to access my mobile spotify app, but the playlists do not sync. What c...
  • Aevarine
  • Casual Listener
  • 714 Views
  • 12 replies
  • 0 likes
  • 714 Views
  • 12 replies
  • 0 likes

Can't login

Hi guys, I've trawled the boards but can't find a case that helped me solve this issue. I was having trouble recovering my Spotify password, and had also seen it linked to a Facebook account I didn't want. I've canceled the 4.99 Paypal subscription o...

  • Visitor
  • Hi guys,   I've trawled the boards but can't find a case that helped me solve this issue.   I was having trouble recovering my Spotify password, and had also seen it linked to a Fac...
  • clinky
  • Casual Listener
  • 421 Views
  • 4 replies
  • 0 likes
  • 421 Views
  • 4 replies
  • 0 likes

Solved!! Manual password reset needed

Hi, I need help with a password reset. The password reset button does not work. I do not get an email. I wrote an email to support and received an case ID back: 00711286 and already replied to the no-reply message. Thanks

  • Newbie
  • Hi,   I need help with a password reset. The password reset button does not work. I do not get an email. I wrote an email to support and received an case ID back: 00711286 and already repl...
  • LindadeH
  • Casual Listener
  • 1516 Views
  • 29 replies
  • 0 likes
  • 1516 Views
  • 29 replies
  • 0 likes

Spotify Premium randomly stopped working on my phone.

Hi All- My Spotify iOS app randomly stopped recognizing my premium subsciption. I double checked my status and I do have premium service (and have for the past year.) I've uninstalled and reinstalled the app to no avail. Please help. Thanks!

  • Casual Listener
  • Hi All-   My Spotify iOS app randomly stopped recognizing my premium subsciption.  I double checked my status and I do have premium service (and have for the past year.)  I've unin...
  • asifo
  • Casual Listener
  • 450 Views
  • 4 replies
  • 0 likes
  • Premium
  • 450 Views
  • 4 replies
  • 0 likes

Unable to unfollow play lists.

So I have a playlist I can not unfollow from a friend of mine. When I click on unfollow, the playlist will just reappear and stay. I tried reinstalling, I have tried unfollowing the profile, I done a lot to get rid of the problem and still is an issu...

  • Newbie
  • So I have a playlist I can not unfollow from a friend of mine. When I click on unfollow, the playlist will just reappear and stay. I tried reinstalling, I have tried unfollowing the profile, I done a...
  • Peter__
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes