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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9046 Views
  • 1 replies
  • 9 likes
  • Security
  • 9046 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482131 Views
  • 979 replies
  • 111 likes
  • Account
  • 482131 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210918 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210918 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120930 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120930 Views
  • 72 replies
  • 12 likes

recuperar lista

Hola, al entrar a mi cuenta me he encontrado con que estaban todas las listas borradas. Mi nombre de cuenta es Cristina Rosell Cardona, podéis solucionarlo? Gracias

  • Visitor
  • Hola, al entrar a mi cuenta me he encontrado con que estaban todas las listas borradas. Mi nombre de cuenta es Cristina Rosell Cardona, podéis solucionarlo? Gracias
  • Peter__
  • Community Legend
  • 657 Views
  • 7 replies
  • 0 likes
  • Subscription
  • 657 Views
  • 7 replies
  • 0 likes

Can't use premium that I just bought...

I just bought spotify premium, but when i try to play music it just says that ive exceeded my 10hr limit. what to do?

  • Newbie
  • I just bought spotify premium, but when i try to play music it just says that ive exceeded my 10hr limit. what to do?
  • Peter__
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

trial 30 days on computer 48 hours on iDevice

Just signed up on computer for a trial, put in my card details and got a welcome to your 30 day free trial. Yet on my iPhone and iPad it says you have 48 hours left of your free trial. What gives?

  • Visitor
  • Just signed up on computer for a trial, put in my card details and got a welcome to your 30 day free trial.  Yet on my iPhone and iPad it says you have 48 hours left of your free trial.  ...
  • user-removed
  • Not applicable
  • 804 Views
  • 10 replies
  • 0 likes
  • 804 Views
  • 10 replies
  • 0 likes

Solved!! forgot to pay, unlimited gone?

hey, unfortunately i forgot to pay for my unlimited version twice, so it was disabled one day. i paid my debts now, but still have the limited free version. so i tried to get a unlimited again, but it´s not working?! regards, anne

  • Casual Listener
  • hey,   unfortunately i forgot to pay for my unlimited version twice, so it was disabled one day. i paid my debts now, but still have the limited free version. so i tried to get a unlimited a...
  • kraka
  • Casual Listener
  • 648 Views
  • 4 replies
  • 0 likes
  • 648 Views
  • 4 replies
  • 0 likes

Can't use a code I bought?

Entering it just says "Oops! Something went wrong, please try again or check out our help area" and no other details.

  • Newbie
  • Entering it just says "Oops! Something went wrong, please try again or check out our help area" and no other details.
  • Adam
  • Roadie
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Deleted my playlist on spotify..

I need to get back my playlist on spotify.. I am just too lazy to find all those great tunes again Anyway this can be done?_sotfjes_

  • Newbie
  • I need to get back my playlist on spotify.. I am just too lazy to find all those great tunes again 😛 Anyway this can be done? _sotfjes_
  • Peter__
  • Community Legend
  • 472 Views
  • 8 replies
  • 0 likes
  • 472 Views
  • 8 replies
  • 0 likes

That's not me - hacked account

I have a very big problem somebody hacked my Facebook account and is now unsung my profile for spotify ....(I wanted to put a link here but it doesn't worked) ... And now I have no idea to do ... I have changed my password but how can I contact spoti...

  • Casual Listener
  • I have a very big problem somebody hacked my Facebook account and is now unsung my profile for spotify ....(I wanted to put a link here but it doesn't worked) ... And now I have no idea to do ... I h...
  • Taylor
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • Account
  • 231 Views
  • 1 replies
  • 0 likes

Unlimited account

Hi spotify. The 26th of October i bought Spotify unlimited, but yesterday the 12th of November it expired? It might have something to do with, i also started the premium free for a month trial, right after i bought unlimited? Hope u can help me, beca...

  • Newbie
  • Hi spotify.   The 26th of October i bought Spotify unlimited, but yesterday the 12th of November it expired? It might have something to do with, i also started the premium free for a month t...
  • Peter__
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Charged but no spotify unlimited

Hello, about 1 hour ago i bought spotify unlimited to this very account. didnt work right away so i checked my bank account, and indeed i was charged. one hour has now passed i even have a receit sent to my email but no spotify unlimited, why is this...

  • Casual Listener
  • Hello, about 1 hour ago i bought spotify unlimited to this very account. didnt work right away so i checked my bank account, and indeed i was charged. one hour has now passed i even have a receit s...
  • Adam
  • Roadie
  • 248 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 248 Views
  • 4 replies
  • 0 likes

Recover playlist help!

Hi I created a playlist last night and the content suddently disappeared, and I do not think I deleted it. How can I recover it? The playlist is entitled 11/12/13, and it disappeared on 11/12/13/ Help!! thanks!

  • Casual Listener
  • Hi I created a playlist last night and the content suddently disappeared, and I do not think I deleted it. How can I recover it? The playlist is entitled 11/12/13, and it disappeared on 11/12/13/ Hel...
  • missash5887
  • Casual Listener
  • 298 Views
  • 6 replies
  • 0 likes
  • Account
  • 298 Views
  • 6 replies
  • 0 likes

Premium account

Is it possible to play on more than one device at same time, i have a 3 children that wants to lissen to differnt music. F

  • Casual Listener
  • Is it possible to play on more than one device at same time, i have a 3 children that wants to lissen to differnt music.   F
  • Peter__
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 200 Views
  • 1 replies
  • 0 likes

To those with a student discount

So Spotify offers a nice student discount for those who have an NUS discount or sign up via the Unidays website. So I did this and everything went smoothly, until I decided to do something that may or may not have been stupid. I thought about subscri...

  • Visitor
  • So Spotify offers a nice student discount for those who have an NUS discount or sign up via the Unidays website. So I did this and everything went smoothly, until I decided to do something that may o...
  • Peter__
  • Community Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Password change

Hey Guys, I created mySpotify Account with Facebook, so everytime I log in I need my Facebook Data,But I want to log in with seperate Spotify Data, how to do that ? Thanks

  • Casual Listener
  • Hey Guys,   I created mySpotify Account with Facebook, so everytime I log in I need my Facebook Data, But I want to log in with  seperate Spotify Data, how to do that ?   Than...
  • Peter__
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

How do I put my premium on a different account?

Hi, I want to make a new account, one that isn't connected to facebook. I have premium on it, and I want to put that premium on my new account without having to buy a new premium... How do I do that?

  • Newbie
  • Hi, I want to make a new account, one that isn't connected to facebook. I have premium on it, and I want to put that premium on my new account without having to buy a new premium... How do I do that?
  • Peter__
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

lost my account

Hello, today when i run the spotify, i put my email and password of my account. What happened is that the spotify dont recnogize me and ask me if i have account in spotify, and ask for username (not email) and password. When i create my accounte i us...

  • Newbie
  • Hello, today when i run the spotify, i put my email and password of my account. What happened is that the spotify dont recnogize me and ask me if i have account in spotify, and ask for username (not ...
  • Peter__
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • Login
  • 201 Views
  • 1 replies
  • 0 likes

Unlimited subscription for our ten employees

Hi our company would like to gift a unlimited subscription to our employees that would run for the duration that they work for us. The way I understand it is that I have to either buy unlimited gift cards in supermarkets or purchase the premium versi...

  • Newbie
  • Hi our company would like to gift a unlimited subscription to our employees that would run for the duration that they work for us.   The way I understand it is that I have to either buy unli...
  • Peter__
  • Community Legend
  • 374 Views
  • 1 replies
  • 0 likes
  • Subscription
    Unlimited
  • 374 Views
  • 1 replies
  • 0 likes

My account is unavailiable

I have spotify premium and have been using it for months mainly on mobile devices. This morning all my songs are missing from playlists except for local files, and when i try to go online a message says i need a premium account to do so. Im confused....

  • Newbie
  • I have spotify premium and have been using it for months mainly on mobile devices. This morning all my songs are missing from playlists except for local files, and when i try to go online a message s...
  • Peter__
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Charged twice

Hi, I've been charged twice this month for premium. Once through PayPal and once directly taken from my bank account by Spotify. Can someone advise please?

Thanks, Kate

  • Newbie
  • Hi, I've been charged twice this month for premium. Once through PayPal and once directly taken from my bank account by Spotify. Can someone advise please? <br><br>Thanks, Kate
  • Peter__
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 215 Views
  • 1 replies
  • 0 likes

Solved!! Tracks unstarring when I star them

I have two tracks that I have in local files that I keep trying to star but then they unstar themselves immediately. I had starred three other tracks at the same time and they've stayed starred, but these two won't. What's going on? They're both by B...

  • Casual Listener
  • I have two tracks that I have in local files that I keep trying to star but then they unstar themselves immediately. I had starred three other tracks at the same time and they've stayed starred, but ...
  • Peter__
  • Community Legend
  • 362 Views
  • 4 replies
  • 0 likes
  • 362 Views
  • 4 replies
  • 0 likes

Solved!! Two active Spotify premium accounts

I have two Spotify accounts (one from before the Facebook-intergration and one after) and through a misunderstanding I started paying for both of them. I didn't discover this until just now. Is there a way I can merge these accounts or something?

  • Visitor
  • I have two Spotify accounts (one from before the Facebook-intergration and one after) and through a misunderstanding I started paying for both of them. I didn't discover this until just now. Is there...
  • Peter__
  • Community Legend
  • 1318 Views
  • 6 replies
  • 0 likes
  • 1318 Views
  • 6 replies
  • 0 likes