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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

89205 Views

9 replies

2 likes

Account
Login
  • 89205 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

760423 Views

18 replies

29 likes

  • 760423 Views
  • 18 replies
  • 29 likes

Why my account isn't deleted ?

Hello I have sent a request with it : https://www.spotify.com/fr/about-us/contact/contact-spotify-support/, where I wrote (in French because I'm French) that I want to delete my account because I will recreate one other with a new email address (<> i...

Visitor

Hello 🙂 I have sent a request with it : https://www.spotify.com/fr/about-us/contact/contact-spotify-support/, where I wrote (in French because I'm French) that I want to delete my account because ...

Adam

Roadie

1720 Views

21 replies

0 likes

  • 1720 Views
  • 21 replies
  • 0 likes

Log off all users

Please log off all users on my account.

Casual Listener

Please log off all users on my account.

Peter__

Community Legend

815 Views

1 replies

0 likes

Login
  • 815 Views
  • 1 replies
  • 0 likes

I want to deactivate my facebook account!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

As obvious from the subject I want to deactivate my fb that I used when I signed up! Problem is when I deactivate my facebook Spotify is also deactivated because they are linked. I couldnt even post on here without being looged in so what the f do yo...

Visitor

  As obvious from the subject I want to deactivate my fb that I used when I signed up!   Problem is when I deactivate my facebook Spotify is also deactivated because they are linked. ...

Peter__

Community Legend

3266 Views

1 replies

0 likes

  • 3266 Views
  • 1 replies
  • 0 likes

No se me activa los 3 meses de Premium

Hola buenas tardes. Hoy (esta mañana) he puesto el código que compré por 3 meses de Premium y en mi perfil me aparece que está activado pero cuando abro mi spotify, me sigue apareciendo el básico con anuncios y no se que hacer. Lo he abierto y cerrad...

Visitor

Hola buenas tardes.   Hoy (esta mañana) he puesto el código que compré por 3 meses de Premium y en mi perfil me aparece que está activado pero cuando abro mi spotify, me sigue apareciendo el...

Adam

Roadie

298 Views

1 replies

0 likes

Premium
  • 298 Views
  • 1 replies
  • 0 likes

NUS Discount Not working

Hi, My NUS card number won't be accepted on your website, it says it is invalid. I just signed up for premium, still in the 30 day trial period I just bought my NUS card today, so it is definitely valid. I've also tried in 3 browsers and going on the...

Newbie

Hi,   My NUS card number won't be accepted on your website, it says it is invalid.   I just signed up for premium, still in the 30 day trial period   I just bought my NUS c...

Peter__

Community Legend

490 Views

1 replies

0 likes

Subscription
  • 490 Views
  • 1 replies
  • 0 likes

Why Spotify?

I don't see point in paying monthly for this.. you can't Purchase! nor can you download any of the music. £9.99 per month to listen to music?? riddiculas. I can get the music anywhere and listen to it just same.Without! having to pay a monthly subscr...

Gig Goer

I don't see point in paying monthly for this.. you can't Purchase! nor can you download any of the music. £9.99 per month to listen to music?? riddiculas. I can get the music anywhere and listen to...

Adam

Roadie

689 Views

1 replies

0 likes

Premium
  • 689 Views
  • 1 replies
  • 0 likes

Fail

I have the error 408 on spotify, can't not use it. Why??

Regular

I have the error 408 on spotify, can't not use it. Why??

Peter__

Community Legend

796 Views

7 replies

0 likes

  • 796 Views
  • 7 replies
  • 0 likes

Failed Payment

Hi, I had a little banner message come up telling me my payment didn't go through. Will Spotify automatically try again or should I manually make a payment?

Casual Listener

Hi,   I had a little banner message come up telling me my payment didn't go through.   Will Spotify automatically try again or should I manually make a payment?

Peter__

Community Legend

457 Views

1 replies

0 likes

Account
Premium
Subscription
  • 457 Views
  • 1 replies
  • 0 likes

All payment methods are failing.

I have been trying to buy Premium subscription however all the details I have tried fails. I have tried with following 1. Firefox, Safari & Chrome - Fails 2. Tried with 2 different VISA card - Fails 3. Tried with Paypal account - Fails I have read th...

Newbie

I have been trying to buy Premium subscription however all the details I have tried fails.   I have tried with following 1. Firefox, Safari & Chrome - Fails 2. Tried with 2 different...

Sam

Spotify

445 Views

3 replies

0 likes

  • 445 Views
  • 3 replies
  • 0 likes

Cannot login at work because facebook is blocked!!

I cannot log into my spotify account when I am at work because my employer blocks facebook. I created a separate account without facebook so i can use the web player however I am getting all of the ads. I pay for premium, so this is SUPER annoying. H...

Visitor

I cannot log into my spotify account when I am at work because my employer blocks facebook.  I created a separate account without facebook so i can use the web player however I am getting all of...

LuceGearz

Casual Listener

4924 Views

7 replies

0 likes

  • 4924 Views
  • 7 replies
  • 0 likes

How to access Play Now recommendations in emails

I use Spotify on my Lenovo PC. When I receive an email from you with recommendations and I click "Play Now" in the email it opens a login page. I'm already logged in. Why doesn't Spotify just start playing the album I selected?

Newbie

I use Spotify on my Lenovo PC. When I receive an email from you with recommendations and I click "Play Now" in the email it opens a login page. I'm already logged in. Why doesn't Spotify just start p...

Taylor

Community Legend

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Solved!! My profile says I have a free account, but I pay Premium and I cannot cancel my suscription

Hi everybody, I want to cancel my Premium suscription for next month. The problem is that when I log in my account, It says that I have a free account (what is not true), so It doesn't offer my the chance to cancel my suscription. What should I do? I...

Casual Listener

Hi everybody, I want to cancel my Premium suscription for next month. The problem is that when I log in my account, It says that I have a free account (what is not true), so It doesn't offer my the...

Eneidaeida

Casual Listener

484 Views

2 replies

0 likes

Free
Premium
Subscription
  • 484 Views
  • 2 replies
  • 0 likes

Bought Unlimited (and was charged), but account still says "Free"...

Hello, A monthy ago I bought Unlimited and the charge showed up on my credit card, but (a) I was never able to get the client to recognize it and (b) now, my account at the Web site shows that I am not signed up for Unlimited, even though immdiately ...

Casual Listener

Hello,   A monthy ago I bought Unlimited and the charge showed up on my credit card, but (a) I was never able to get the client to recognize it and (b) now, my account at the Web site shows ...

tjlongo

Casual Listener

314 Views

2 replies

0 likes

Account
Unlimited
  • 314 Views
  • 2 replies
  • 0 likes

DELETED PLAYLIST FOR MY WEDDING - HELP!!!

Hi there, Please can you help - I seemed to have deleted my playlist entitled Wedding Songs and its meant for my wedding this weekend. I thought I was deleting just one song but it's just disappeared! I had about 99 track on it. Can you possibly help...

Newbie

Hi there, Please can you help - I seemed to have deleted my playlist entitled Wedding Songs and its meant for my wedding this weekend. I thought I was deleting just one song but it's just disappe...

Peter__

Community Legend

462 Views

3 replies

0 likes

Premium
  • 462 Views
  • 3 replies
  • 0 likes

Reporting Hackers

My account was hacked by [snip - privacy] Mayby you can ban that e-mail? I know that hackers probably have several accounts but every little thing helps. Also I think other people should also report when being hacked here. Regards e0300752

Casual Listener

My account was hacked by [snip - privacy] Mayby you can ban that e-mail? I know that hackers probably have several accounts but every little thing helps.   Also I think other people shou...

Adam

Roadie

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

30 day trial overlaps my prepaid premium period

Hi This morning I received an email that my 6 month prepaid premium was about to expire in a week. So I decided to get a monthly subscription this time, with the 30 day trial. The problem is that it says that I will get charged on September 26, which...

Visitor

Hi This morning I received an email that my 6 month prepaid premium was about to expire in a week. So I decided to get a monthly subscription this time, with the 30 day trial. The problem is that i...

Adam

Roadie

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Deleted playlist

Morning, I attempted to reply on the "Deleted a playlist?" topic but the reply is greyed out. I was using the spotify app as soon as I did it I hit CMD Z and nothing happened. The playlist was titled ROCK OUT! Thank you!

Visitor

Morning,   I attempted to reply on the "Deleted a playlist?" topic but the reply is greyed out.   I was using the spotify app as soon as I did it I hit CMD Z and nothing happened. ...

Taylor

Community Legend

218 Views

1 replies

0 likes

Other
  • 218 Views
  • 1 replies
  • 0 likes

10 hours limit?

The Spotify software keeps saying that my monthly 10 hours of free listening are up. As far as I understand 10 hours a month equals 2,5 hours a week so any given monday should be okay to start a new period of listening. But no matter how long I wait ...

Casual Listener

The Spotify software keeps saying that my monthly 10 hours of free listening are up. As far as I understand 10 hours a month equals 2,5 hours a week so any given monday should be okay to start a ne...

Peter__

Community Legend

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

My engagement playlist is gone!

Help! It was for my engagement party which is on Saturday and I was deleting a song and deleted a playlist... It was called young and beautiful :'(

Newbie

Help! It was for my engagement party which is on Saturday and I was deleting a song and deleted a playlist... It was called young and beautiful :'(  

Jamie

Spotify Legend

217 Views

1 replies

0 likes

Account
Other
Premium
  • 217 Views
  • 1 replies
  • 0 likes

keeping username while upgrading

hi! I'm about to upgrade my account from unlimited to premium. Can I keep my username?

Newbie

hi! I'm about to upgrade my account from unlimited to premium. Can I keep my username?

Jamie

Spotify Legend

246 Views

1 replies

0 likes

Account
Subscription
  • 246 Views
  • 1 replies
  • 0 likes