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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80417 Views

9 replies

2 likes

Account
Login
  • 80417 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653857 Views

13 replies

4 likes

Account
  • 653857 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734305 Views

18 replies

29 likes

  • 734305 Views
  • 18 replies
  • 29 likes

Solved!! End of NUS Discount

HI all, In September last year I applied the NUS discount to my account, although I used Unlimited for years before that. Now that the year is coming to an end, do I need to make any changes to my account to drop it back down to Unlimited? At the mom...

Casual Listener

HI all,   In September last year I applied the NUS discount to my account, although I used Unlimited for years before that. Now that the year is coming to an end, do I need to make any chang...

Peter__

Community Legend

1031 Views

6 replies

0 likes

Account
Subscription
  • 1031 Views
  • 6 replies
  • 0 likes

Can't reach my first Spotify ID which was connected with Facebook.

Dear all, I have some troubles with my profile. First, when I created a second account, it automatically linked with my facebook profile which was my first spotify account. Now that I succeeded in disconnecting the second account from my facebook pro...

Casual Listener

Dear all, I have some troubles with my profile. First, when I created a second account, it automatically linked with my facebook profile which was my first spotify account. Now that I succeeded i...

Taylor

Community Legend

355 Views

3 replies

0 likes

Account
Login
Subscription
  • 355 Views
  • 3 replies
  • 0 likes

Account error

I am being charged for Spotify premium but my account status only states that I have free access - can you help ?

Newbie

I am being charged for Spotify premium but my account status only states that I have free access - can you help ?

Peter__

Community Legend

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

Solved!! Error 408

I can't log into my spotify account through Facebook, it comes up error 408? I haven't moved country or anything I just woke up one day and it didn't work? Sucks when I'm paying, what do I do?

Newbie

I can't log into my spotify account through Facebook, it comes up error 408? I haven't moved country or anything I just woke up one day and it didn't work? Sucks when I'm paying, what do I do?

Peter__

Community Legend

635 Views

2 replies

0 likes

  • 635 Views
  • 2 replies
  • 0 likes

I've paid for Spotify Premium and I'm not upgraded

I paid for the premium subscription and currently on the 30day trial, haven't received and email confirmation yet and can't sync my devices,

Casual Listener

I paid for the premium subscription and currently on the 30day trial, haven't received and email confirmation yet and can't sync my devices,

Liam

Community Legend

310 Views

2 replies

0 likes

  • 310 Views
  • 2 replies
  • 0 likes

I've been billed 3 times each month over the past year

So I've emailed support twice and have gotten no where so I'm trying for fourm. I have two Spotify accounts each under two different email addreses for myself and my daughter both being paid from the same PayPal account. I just realized I have been p...

Newbie

So I've emailed support twice and have gotten no where so I'm trying for fourm. I have two Spotify accounts each under two different email addreses for myself and my daughter both being paid from the...

Peter__

Community Legend

368 Views

2 replies

0 likes

  • 368 Views
  • 2 replies
  • 0 likes

Solved!! One hour limit per week?

I just want to know if its normal that i have 1 hour a week while my friends and classmates has 10 hours? If this is not normal please help me in some way....

Newbie

I just want to know if its normal that i have 1 hour a week while my friends and classmates has 10 hours?   If this is not normal please help me in some way....

Liam

Community Legend

806 Views

4 replies

0 likes

  • 806 Views
  • 4 replies
  • 0 likes

No Longer Spotify Premium?

I've been paying for spotify premium since around March. This morning when I tried to listen to music on my iPhone I got a notice that I was no longer subscribed to premium. If this could be remedied I would greatly appreciate it. Craig

Casual Listener

I've been paying for spotify premium since around March. This morning when I tried to listen to music on my iPhone I got a notice that I was no longer subscribed to premium. If this could be remedied...

Peter__

Community Legend

857 Views

5 replies

0 likes

Account
Premium
Subscription
Unlimited
  • 857 Views
  • 5 replies
  • 0 likes

Solved!! Could I be logged out all devices?

I forgot to log out of spotify on my friends school pc, and he won't log out.. can you log me out on all devices?

Newbie

I forgot to log out of spotify on my friends school pc, and he won't log out.. can you log me out on all devices?

Liam

Community Legend

678 Views

1 replies

0 likes

  • 678 Views
  • 1 replies
  • 0 likes

Was charged for Premium but I cannot cancel because my subscription status shows free

I signed up for a trial. I was charged $9.99 for premium. Now I want to cancel. However, there is no way to cancel. My account shows that I have a free subscription. So, if I have a free subscription and I am being charged $9.99/month (one month only...

Casual Listener

I signed up for a trial. I was charged $9.99 for premium. Now I want to cancel. However, there is no way to cancel. My account shows that I have a free subscription.   So, if I have a free s...

Sam

Spotify

559 Views

6 replies

0 likes

Subscription
  • 559 Views
  • 6 replies
  • 0 likes

Account says free but I am paying

Ok so a long time ago maybe 4 months ago maybe I started paying for spotifuggle premium and one day my spotifuggle lagged and suddenly all my playlists were gone and I had like 200 songs of unknown GOD music.. (EDM) and I am still paying for it and I...

Regular

Ok so a long time ago maybe 4 months ago maybe I started paying for spotifuggle premium and one day my spotifuggle lagged and suddenly all my playlists were gone and I had like 200 songs of unknown G...

Adam

Roadie

817 Views

15 replies

0 likes

  • 817 Views
  • 15 replies
  • 0 likes

Solved!! Spotify in Budapest Hungary?

I am studying abroad in Budapest Hungary and will be traveling around eastern Europe in the fall. I have spotify premium and am originally from the USA, I can't live without my spotify account, will it still work on my phone over there? I plan on get...

Casual Listener

I am studying abroad in Budapest Hungary and will be traveling around eastern Europe in the fall. I have spotify premium and am originally from the USA, I can't live without my spotify account, will ...

Liam

Community Legend

3732 Views

3 replies

0 likes

  • 3732 Views
  • 3 replies
  • 0 likes

Solved!! I cant activate my Premium! HELP

This morning I introduced my code 3 months of premium and gave me that already had the premium in my profile, but entering into Spotify continued appearing the Free.I waited a few hours and now that I re-connected i see that in my profile is Free aga...

Visitor

This morning I introduced my code 3 months of premium and gave me that already had the premium in my profile, but entering into Spotify continued appearing the Free.I waited a few hours and now that ...

Liam

Community Legend

685 Views

4 replies

0 likes

Premium
  • 685 Views
  • 4 replies
  • 0 likes

Why my account isn't deleted ?

Hello I have sent a request with it : https://www.spotify.com/fr/about-us/contact/contact-spotify-support/, where I wrote (in French because I'm French) that I want to delete my account because I will recreate one other with a new email address (<> i...

Visitor

Hello 🙂 I have sent a request with it : https://www.spotify.com/fr/about-us/contact/contact-spotify-support/, where I wrote (in French because I'm French) that I want to delete my account because ...

Adam

Roadie

1612 Views

21 replies

0 likes

  • 1612 Views
  • 21 replies
  • 0 likes

Log off all users

Please log off all users on my account.

Casual Listener

Please log off all users on my account.

Peter__

Community Legend

795 Views

1 replies

0 likes

Login
  • 795 Views
  • 1 replies
  • 0 likes

I want to deactivate my facebook account!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

As obvious from the subject I want to deactivate my fb that I used when I signed up! Problem is when I deactivate my facebook Spotify is also deactivated because they are linked. I couldnt even post on here without being looged in so what the f do yo...

Visitor

  As obvious from the subject I want to deactivate my fb that I used when I signed up!   Problem is when I deactivate my facebook Spotify is also deactivated because they are linked. ...

Peter__

Community Legend

3238 Views

1 replies

0 likes

  • 3238 Views
  • 1 replies
  • 0 likes

No se me activa los 3 meses de Premium

Hola buenas tardes. Hoy (esta mañana) he puesto el código que compré por 3 meses de Premium y en mi perfil me aparece que está activado pero cuando abro mi spotify, me sigue apareciendo el básico con anuncios y no se que hacer. Lo he abierto y cerrad...

Visitor

Hola buenas tardes.   Hoy (esta mañana) he puesto el código que compré por 3 meses de Premium y en mi perfil me aparece que está activado pero cuando abro mi spotify, me sigue apareciendo el...

Adam

Roadie

287 Views

1 replies

0 likes

Premium
  • 287 Views
  • 1 replies
  • 0 likes

NUS Discount Not working

Hi, My NUS card number won't be accepted on your website, it says it is invalid. I just signed up for premium, still in the 30 day trial period I just bought my NUS card today, so it is definitely valid. I've also tried in 3 browsers and going on the...

Newbie

Hi,   My NUS card number won't be accepted on your website, it says it is invalid.   I just signed up for premium, still in the 30 day trial period   I just bought my NUS c...

Peter__

Community Legend

469 Views

1 replies

0 likes

Subscription
  • 469 Views
  • 1 replies
  • 0 likes

Why Spotify?

I don't see point in paying monthly for this.. you can't Purchase! nor can you download any of the music. £9.99 per month to listen to music?? riddiculas. I can get the music anywhere and listen to it just same.Without! having to pay a monthly subscr...

Gig Goer

I don't see point in paying monthly for this.. you can't Purchase! nor can you download any of the music. £9.99 per month to listen to music?? riddiculas. I can get the music anywhere and listen to...

Adam

Roadie

659 Views

1 replies

0 likes

Premium
  • 659 Views
  • 1 replies
  • 0 likes

Fail

I have the error 408 on spotify, can't not use it. Why??

Regular

I have the error 408 on spotify, can't not use it. Why??

Peter__

Community Legend

743 Views

7 replies

0 likes

  • 743 Views
  • 7 replies
  • 0 likes