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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8466 Views
  • 1 replies
  • 9 likes
  • Security
  • 8466 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 475559 Views
  • 978 replies
  • 111 likes
  • Account
  • 475559 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208004 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208004 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119203 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119203 Views
  • 72 replies
  • 12 likes

NUS Extra Discount 504 Gateway Time-Out

I'm trying to update my account to take into account my NUS Extra Discount. I've had an NUS Extra card for a while and have been paying the reduced amount for more than a year without any problems. I just got a new card for this year and I'm trying t...

  • Music Fan
  • I'm trying to update my account to take into account my NUS Extra Discount.   I've had an NUS Extra card for a while and have been paying the reduced amount for more than a year without any ...
  • ajgray
  • Music Fan
  • 541 Views
  • 6 replies
  • 0 likes
  • 541 Views
  • 6 replies
  • 0 likes

How to request withdrawal after a problem?

Hi, There was apparently an error during the latest withdrawal from my redit card (a message saying so is displayed at the top of the Spotify app). I use Spotify Premium since 2011 and I think this is the first time this happened. I've double checked...

  • Casual Listener
  •   Hi,     There was apparently an error during the latest withdrawal from my redit card (a message saying so is displayed at the top of the Spotify app).  I use Spotify Premiu...
  • fgeorges
  • Casual Listener
  • 354 Views
  • 4 replies
  • 0 likes
  • Premium
  • 354 Views
  • 4 replies
  • 0 likes

Solved!! Spotify unlink facebook?

I got spotify premium and i have signed up with my facebook account, but now i want to deactivate my facebook and when i do that i can't log into my spotify account, and i can't sign up a new account because my email already in use + if i create a ne...

  • Visitor
  • I got spotify premium and i have signed up with my facebook account, but now i want to deactivate my facebook and when i do that i can't log into my spotify account, and i can't sign up a new account...
  • user-removed
  • Not applicable
  • 1792 Views
  • 2 replies
  • 0 likes
  • 1792 Views
  • 2 replies
  • 0 likes

ME han cobrado dos veces 10€

Buenos días, Me habéis cobrado dos veces en mi cuenta premium y como he rechazado el doble pago, ahora tengo la cuenta bloqueada. Mi cuenta es Baron-cervecero. Muchas gracias por soluconarlo lo más rápidamente posible. Un saludo Pablo

  • Visitor
  • Buenos días,   Me habéis cobrado dos veces en mi cuenta premium y como he rechazado el doble pago, ahora tengo la cuenta bloqueada.   Mi cuenta es Baron-cervecero.   Muchas...
  • Adam
  • Roadie
  • 474 Views
  • 5 replies
  • 0 likes
  • 474 Views
  • 5 replies
  • 0 likes

Solved!! many playlists gone!

Suddenly many of my playlists are gone! over 6000 thousand songs.. all of the playlists that where listet in folders and gone, please help me

  • Casual Listener
  • Suddenly many of my playlists are gone! over 6000 thousand songs.. all of the playlists that where listet in folders and gone, please help me
  • sbolsen
  • Casual Listener
  • 465 Views
  • 2 replies
  • 0 likes
  • Premium
  • 465 Views
  • 2 replies
  • 0 likes

Help with unlimited

Hi, I have subcribed to spotify unlimited. The payment is already done, but my profile is still with a "spotify free" subscription. Do you know what happened?

  • Casual Listener
  • Hi,   I have subcribed to spotify unlimited. The payment is already done, but my profile is still with a "spotify free" subscription.    Do you know what happened?
  • Peter__
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

cuenta unlimited

Tengo la cuenta unlimited que me cobran 4.99 euros al mes y de repente se me limita a 100 horas de escucha y con publicidad cuando eso no es lo que yo contrate. mientras tanto siguen anunciando en mi cuenta el spotify unlimited como yo lo contrate al...

  • Newbie
  • Tengo la cuenta unlimited que me cobran 4.99 euros al mes y de repente se me limita a 100 horas de escucha y con publicidad cuando eso no es lo que yo contrate. mientras tanto siguen anunciando en ...
  • Peter__
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

I have 2 accounts spotify

I have 2 spotify accounts and I cant actually access the one I am paying for as I have forgotten the details

  • Newbie
  •  I have 2 spotify accounts and I cant actually access the one I am paying for as I have forgotten the details    
  • Joe
  • Community Legend
  • 315 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 315 Views
  • 2 replies
  • 0 likes

Missing playlist

Solved it. Thanks anyways.

  • Casual Listener
  • Solved it. Thanks anyways.
  • Taylor
  • Community Legend
  • 268 Views
  • 1 replies
  • 1 likes
  • Account
  • 268 Views
  • 1 replies
  • 1 likes

Playing for spotify premium doesnt work

Hi!This month my Spotify premium account doesn't work. IT has been working for around 4 months but Now I can't pay. I have money on my bank account and I've tried to pay and restart spotify two times now. Don't now what to do.

  • Casual Listener
  • Hi!This month my Spotify premium account doesn't work. IT has been working for around 4 months but Now I can't pay. I have money on my bank account and I've tried to pay and restart spotify two times...
  • Peter__
  • Community Legend
  • 281 Views
  • 3 replies
  • 0 likes
  • Premium
  • 281 Views
  • 3 replies
  • 0 likes

Unlimited not working

Hey! I had unlimited for months, but had a cancellation due to payment failure. After that I made a new upgrade to unlimited and the money was successfully withdrawn from my account (Oct 30th), but even a week later spotify wont recognize the subscri...

  • Visitor
  • Hey! I had unlimited for months, but had a cancellation due to payment failure. After that I made a new upgrade to unlimited and the money was successfully withdrawn from my account (Oct 30th), ...
  • Peter__
  • Community Legend
  • 265 Views
  • 2 replies
  • 0 likes
  • 265 Views
  • 2 replies
  • 0 likes

Trouble with password and email

After much frustation, I'm hoping someone can help me. First I forgot my password so I went to chage my password but it asks for your current password, so I couldn't do that. Then I clicked on the reset password screen but it kept redirecting me to m...

  • Regular
  • After much frustation, I'm hoping someone can help me. First I forgot my password so I went to chage my password but it asks for your current password, so I couldn't do that. Then I clicked on the re...
  • Peter__
  • Community Legend
  • 481 Views
  • 7 replies
  • 0 likes
  • Login
  • 481 Views
  • 7 replies
  • 0 likes

xs4all partner subscription activation went wrong.

Hi Spotify, i tried to activate my xs4all spotify free premium account trough my facebook account but that was not succesfull. what can i do to activate my free xs4all premium account. kind regards, Mike

  • Visitor
  • Hi Spotify,   i tried to activate my xs4all spotify free premium account trough my facebook account but that was not succesfull. what can i do to activate my free xs4all premium account. ...
  • Peter__
  • Community Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Why do some accounts have time limits?

Two of my friends and I use the free version of spotify. Except my account has a 10 hour limit per month or something, and can only listen to each song 5 times whereas my friends don't have the time or play limit. None of us pay, or have paid, and I'...

  • Casual Listener
  • Two of my friends and I use the free version of spotify. Except my account has a 10 hour limit per month or something, and can only listen to each song 5 times whereas my friends don't have the time ...
  • Peter__
  • Community Legend
  • 28186 Views
  • 31 replies
  • 0 likes
  • 28186 Views
  • 31 replies
  • 0 likes

Can't 're-authorise' my spotify account for Sonos.

i requested that the password be emailed and i get a response but no link is attached? please help been trying this for 3 days

  • Newbie
  • i requested that the password be emailed and i get a response but no link is attached? please help  been trying this for 3 days
  • Josh
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Why is spotify still charging me?

Even though my subscription was canceled, spotify still charges me with monthly fees. I was even charges twice in one month.i would like this to stop, and also I would like my account fully deleted with no more charges.

  • Newbie
  • Even though my subscription was canceled, spotify still charges me with monthly fees. I was even charges twice in one month.i would like this to stop, and also I would like my account fully deleted w...
  • Peter__
  • Community Legend
  • 550 Views
  • 1 replies
  • 0 likes
  • 550 Views
  • 1 replies
  • 0 likes

Cant change password because email already in use?

When i go to change my settings and enter a new password i cant because it says error: email already in use! YES ITS IN USE BY THIS ACCOUNT IM TRYING TO CHANGE? wth? why does this happen, and what can i do? i need to change my password

  • Newbie
  • When i go to change my settings and enter a new password i cant because it says error: email already in use! YES ITS IN USE BY THIS ACCOUNT IM TRYING TO CHANGE? wth? why does this happen, and wh...
  • Peter__
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
  • 253 Views
  • 1 replies
  • 0 likes

Log out all devices

Someone is using my spotify, can someone please log me out?

  • Casual Listener
  • Someone is using my spotify, can someone please log me out?
  • Peter__
  • Community Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Student discount

Hi, I was wondering if I were to get a £30 spotify voucher... can I use this for my student discount spotify premium payments? Thanks,

  • Newbie
  • Hi, I was wondering if I were to get a £30 spotify voucher... can I use this for my student discount spotify premium payments? Thanks,
  • Peter__
  • Community Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 264 Views
  • 1 replies
  • 0 likes

How do you report a problem with hosted content??!!!

I have found some releases that have songs included that simply will not play. Sometimes downloading them offline will correct the issue, but sometimes not. A new release just came out yesterday and one of the tracks won't stream nor sync/download fo...

  • Newbie
  • I have found some releases that have songs included that simply will not play.  Sometimes downloading them offline will correct the issue, but sometimes not.  A new release just came out ye...
  • Peter__
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes