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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I try to redeem my 10 euro spotify gift card, but i constantly get this error; "Oeps! Er is iets fout gegaan. Probeer het later opnieuw of ga naar onze Help afdeling." which means; "Oops! Something went wrong. Try again later or go to our Help desk."...
Hi,I received a notification of an app update thru my App Store on my iPhone 5. I updated the app and subsequently lost ALL my playlists.Kindly seeking information on how to get this back ASAP. I am leaving the country in 3 days and had all the playl...
Hello I have sent the Spotify help team a request for help. The case number is 00784447 which is an inactive account. I have another account 1188439694 which is my premium account which I cannot access. They have sent me a message back with a link to...
Hi All, I'm a permium subscriber. I was wondering if there was a way to set a specfic payment date? I seem to be billed in the middle of the month and I'd like to be billed for the service on the same date as my other bills. I can't find that option....
basically i logged in to my spotify account trhough facebook. I now dont want this and want a completely separate account nothing to do with facebook. I want to keep my same email though, but the thing is this is also linked to my facebook. So if the...
I am trying to upgrade from Unlimited to premium but it wont let me. It just says this is unavailable and to try again shortly. I have tried it in several browsers and get the same message.
I signed up for the 30 day trial and as I can't reset the password I want to delete the account.How can I do this now ?
I cancelled my premium subscription in May and I amd STILL getting charged. I already sent an email after being charged in June after cancelling my subscription, saying that I cancelled it and did not know why I was being billed. Then the other day I...
Hi there. Why is it impossible to me to listen to music when it's september 1st ?? Spotify says that I've already spent my 10 hour limit this month (september) which isn't true. Well, it can't be true because I haven't used Spotify for a whole week a...
Hi, I can login spotify with my facebook account but not my spotify numbers. and the Spotify just saying the username is wrong. I am wondering what's going on with it?
I had renewed my subsription but wanted to do it on a different card, but instead it charged in on a different one (My previous method) How can i refund that payment and have it redirected to a new card?
Spent soooo much time making these...is there any way to recover them??? I don't have a Mac or iPhone
So, I decided recently that I wanted to un-link my account from Facebook, and log in using my email address. According to a post on the community, it looks like this isn't possible - you actually need to de-activate your account and re-subscribe with...
I accidentally deleted my "Hitz" playlist. how do i recover this? can someone help? and ctrl+Z doesnt work...
Hi. I have just started a new Spotify account becouse my old one was connected thru Facebook. Since i do not want a account on Facebook any more, i decided to delete this account. But this affected my old Spotify account, so i no longer could log in....
hi, I accidently deleted my playlist Party party and wonder if there is any way to restore it somehow? would be thankful for answers. my username is gidefjord92
I sighned up for 30 day trial and recieved an email confirmation but my account status says i'm using "spotify free". How do I correct this?
My Account is in use by an unrecognized device. Is there a way to kick certain devices but not delete my actual music? I have over 2 Gigabytes of songs, but I do not want to have to search all the songs again! Thanks!
It looks like it works but than the system says that my e-mail is already being registred with another account. Please Help!
Hi, I've upgraded to Premium a few day ago, and I'm still getting ads. I'm using the web player (in Chrome, under Linux). I tried logging out, then back in, still getting ads. Not sure what to do...