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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4042 Views
  • 0 replies
  • 9 likes
  • Security
  • 4042 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462156 Views
  • 974 replies
  • 110 likes
  • Account
  • 462156 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204516 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204516 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112514 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112514 Views
  • 72 replies
  • 12 likes

TeliaSonera

Hi. I had a deal with my phone company to get Spotify, but I couldn't log into Sonos with it. Ended my deal with them, but it still says here that I'm connected to them, so I STILL can't use Spotify on Sonos. What can I do? I hope I don't have to del...

  • Casual Listener
  • Hi. I had a deal with my phone company to get Spotify, but I couldn't log into Sonos with it. Ended my deal with them, but it still says here that I'm connected to them, so I STILL can't use Spotify ...
  • Peter__
  • Community Legend
  • 676 Views
  • 8 replies
  • 0 likes
  • Subscription
  • 676 Views
  • 8 replies
  • 0 likes

Delete my account

Hey please could anyone delete my account? I don't know how to delete it! Thank you!!! answer please!

  • Visitor
  • Hey please could anyone delete my account? I don't know how to delete it! Thank you!!! answer please!
  • Joe
  • Community Legend
  • 1356 Views
  • 12 replies
  • 1 likes
  • 1356 Views
  • 12 replies
  • 1 likes

recover deleted list

A few minutes ago I have deleted mistakenly a list in my spotify called "variadet". There there were a lot of preferred songs!!!!! Anyone can help me to recover the deleted list please? My account is called "jessicamoll" Thanks!

  • Newbie
  • A few minutes ago I have deleted mistakenly a list in my spotify called "variadet". There there were a lot of preferred songs!!!!! 😞 Anyone can help me to recover the deleted list please...
  • Joe
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 182 Views
  • 1 replies
  • 0 likes

Spotify is robbing me

I've just had Spotfy charge me for a subcription I did not take out. I have no idea why Spotify even has my credit card number. I have been unable to contact Spotify becuase their contact form is first, incredibly well hidden and second, doesn't work...

  • Casual Listener
  • I've just had Spotfy charge me for a subcription I did not take out.  I have no idea why Spotify even has my credit card number.  I have been unable to contact Spotify becuase their contact...
  • tim_glanton
  • Casual Listener
  • 554 Views
  • 2 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 554 Views
  • 2 replies
  • 0 likes

Solved!! Entered 2 Different Credit Card Numbers. . .

. . . because the first one didn't go through for whatever reason, entered the second Credit Card number info, that went thru, BUT, my confirmation email for my 60-day Free Trial for Premium had the information of the FIRST Credit Card. That is a lit...

  • Casual Listener
  • . . . because the first one didn't go through for whatever reason, entered the second Credit Card number info, that went thru, BUT, my confirmation email for my 60-day Free Trial for Premium had the ...
  • kalikasan79
  • Casual Listener
  • 366 Views
  • 2 replies
  • 0 likes
  • 366 Views
  • 2 replies
  • 0 likes

Premium account and playlists are gone

Hi there, A while ago, after updating Spotify, all my playlists and my premium account suddenly vanished.Ì checked the FAQ and the community for a solution, but nothing seemed to apply to my specific problem. My spotify is connected to facebook, and ...

  • Visitor
  • Hi there, A while ago, after updating Spotify, all my playlists and my premium account suddenly vanished. Ì checked the FAQ and the community for a solution, but nothing seemed to apply to my sp...
  • user-removed
  • Not applicable
  • 249 Views
  • 4 replies
  • 0 likes
  • 249 Views
  • 4 replies
  • 0 likes

Extra devices

Hi. I love my Spotify. No problems until we allowed the kids to log in on their devices. After the youngest started listening, my playlist was removed.
Is there an account for more than three ?? Please help!

  • Newbie
  • Hi. I love my Spotify. No problems until we allowed the kids to log in on their devices. After the youngest started listening, my playlist was removed.<br>Is there an account for more than thre...
  • Peter__
  • Community Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • Account
  • 287 Views
  • 1 replies
  • 0 likes

HELP!!! I suddenly cannot login through my PC

I cannot login into my actual spotify to acess my music. I have changed my password about half a dozen times and still no luck! It's so frustrating!!!

  • Newbie
  • I cannot login into my actual spotify to acess my music. I have changed my password about half a dozen times and still no luck! It's so frustrating!!!
  • Peter__
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Can I deactivate my email account from Spotify?

I wanted to change my email address on my Spotify account because the one currently linked I no longer have access to but it says it is already being used. I'm pretty sure that I haven't used the email I would like to used on another account so I thi...

  • Newbie
  • I wanted to change my email address on my Spotify account because the one currently linked I no longer have access to but it says it is already being used. I'm pretty sure that I haven't used the ema...
  • Peter__
  • Community Legend
  • 1118 Views
  • 3 replies
  • 0 likes
  • 1118 Views
  • 3 replies
  • 0 likes

Idk how to use Premium!

So annoying..I want to listen offline on my computer, but I can't find any topics or google help to show how exactly. Something about downloading but there is no switch for online or offlline? So I don't want to pay if it can' work...I don't know the...

  • Casual Listener
  • So annoying..I want to listen offline on my computer, but I can't find any topics or google help to show how exactly. Something about downloading but there is no switch for online or offlline? So I d...
  • Peter__
  • Community Legend
  • 383 Views
  • 5 replies
  • 0 likes
  • Premium
  • 383 Views
  • 5 replies
  • 0 likes

Beta Forum Access

I can't access the beta forums even though I'm a beta tester

  • Music Fan
  • I can't access the beta forums even though I'm a beta tester
  • Joe
  • Community Legend
  • 613 Views
  • 3 replies
  • 0 likes
  • Other
  • 613 Views
  • 3 replies
  • 0 likes

Music won't play on laptop. HELP!!

I downloaded Spotify on my laptop. All is good and music was playing. Then I downloaded app on my Android phone. Music played on my phone, no problem. When I went back to play songs on my laptop, not one song will play. I can add songs to my playlist...

  • Newbie
  • I downloaded Spotify on my laptop.  All is good and music was playing. Then I downloaded app on my Android phone. Music played on my phone, no problem.  When I went back to play songs ...
  • Joe
  • Community Legend
  • 901 Views
  • 2 replies
  • 0 likes
  • 901 Views
  • 2 replies
  • 0 likes

Spotify Premium 60-day free trial - problem

Hi. I am try to use todays offer for "free trial for 60 days". I connect my paypal account and got receipt with "Items bought: 60 day free trial (Spotify Premium)", but my account status is still "free" and ads is still visible. What I did wrong?

  • Newbie
  • Hi. I am try to use todays offer for "free trial for 60 days". I connect my paypal account and got receipt with "Items bought: 60 day free trial (Spotify Premium)", but my account status is still "fr...
  • Joe
  • Community Legend
  • 1294 Views
  • 1 replies
  • 0 likes
  • 1294 Views
  • 1 replies
  • 0 likes

Is there a way to activate the 60d free trial without credit card?

I was just wondering if that would be possible, since I do have Paypal, but I don't use credit card.

  • Newbie
  • I was just wondering if that would be possible, since I do have Paypal, but I don't use credit card.
  • Joe
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 201 Views
  • 1 replies
  • 0 likes

Premium Subscription?

Hi, I signed up for Spotify a couple of years ago when I was still living in The Netherlands. I am now living in the UK and decided to re-activate my Spotify subscription but as I am in another country I was forced to signup for a Premium subscriptio...

  • Newbie
  • Hi,   I signed up for Spotify a couple of years ago when I was still living in The Netherlands. I am now living in the UK and decided to re-activate my Spotify subscription but as I am in an...
  • Joe
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
  • 154 Views
  • 1 replies
  • 0 likes

premium

I have a spotify account and it's not accepting my debit card information what do I do and it's not time to pay

  • Casual Listener
  • I have a spotify account and it's not accepting my debit card information what do I do and it's not time to pay
  • Greg
  • Roadie
  • 398 Views
  • 5 replies
  • 0 likes
  • Premium
  • 398 Views
  • 5 replies
  • 0 likes

signed up for 60 days free trial and got billed for AUD$11.99, trans ID: 27076164EG8308905.

Also, there was a message that flashed up saying that "this product is not available", or something like that. My question for the Spotify account support team is this: What happened? Does this mean that you are already starting to charge me on Spoti...

  • Newbie
  • Also, there was a message that flashed up saying that "this product is not available", or something like that.   My question for the Spotify account support team is this:  What happened...
  • Joe
  • Community Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

[Tutorial] How to Disconnect Spotify from Facebook

I have deactivate my Facebook account and need to disconnect it from my Spotify. Everytime I log in to Spotify my Facebook reactivates.

  • Newbie
  • I have deactivate my Facebook account and need to disconnect it from my Spotify. Everytime I log in to Spotify my Facebook reactivates.
  • Joe
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

I keep getting AFRO MAN album when listen to the classical station.... HACK???

Hello All... I have an irriating issue. For about 4 months now when I'm listening to the classical station - I am getting an ablum from AFRO MAN. I keep clicking thumbs down BUT it still comes back!!!! I don't appreicate this especially when its not ...

  • Casual Listener
  • Hello All...   I have an irriating issue.  For about 4 months now when I'm listening to the classical station  - I am getting an ablum from AFRO MAN.  I keep clicking thumbs d...
  • AHA1211
  • Casual Listener
  • 206 Views
  • 2 replies
  • 0 likes
  • Free
    Other
    Subscription
  • 206 Views
  • 2 replies
  • 0 likes

Solved!! Payments

After free thirty day trial I am tied I into paying every month or can I cancel at any time with no hassle can anyone help E

  • Casual Listener
  • After free thirty day trial I am tied I into paying every month or can I cancel at any time with no hassle can anyone help E
  • Sharonferris195
  • Casual Listener
  • 373 Views
  • 4 replies
  • 0 likes
  • 373 Views
  • 4 replies
  • 0 likes