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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Thanks0810
  • Visitor
  • 256117 Views
  • 474 replies
  • 30 likes
  • Account
    Free
  • 256117 Views
  • 474 replies
  • 30 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12888 Views
  • 6 replies
  • 11 likes
  • Security
  • 12888 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 528249 Views
  • 989 replies
  • 113 likes
  • Account
  • 528249 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127860 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127860 Views
  • 74 replies
  • 12 likes

Facebook Friend Suggesetions: Follow

I was looking for some friends to follow on spotify and it was giving me suggestions based on my friends list however i clicked the "x" next to names and now I can no longer search those uesers or they dont appear. How do I get it to reset so that I ...

  • Casual Listener
  • I was looking for some friends to follow on spotify and it was giving me suggestions based on my friends list however i clicked the "x" next to names and now I can no longer search those uesers or th...
  • nessa150
  • Casual Listener
  • 417 Views
  • 6 replies
  • 1 likes
  • Account
    Other
  • 417 Views
  • 6 replies
  • 1 likes

CREDIT CARD NUMBER

hey...i m having a problem regarding my credit cad....actually i fogot its number and misplaced it......i ordred for its reissue but they are demanding credit card number....but when i visited my profile here it was encoded in stars...can u plz give ...

  • Casual Listener
  • hey...i m having a problem regarding my credit cad....actually i fogot its number and misplaced it......i ordred for its reissue but they are demanding credit card number....but when i visited my pro...
  • Adam
  • Roadie
  • 3578 Views
  • 6 replies
  • 0 likes
  • 3578 Views
  • 6 replies
  • 0 likes

Solved!! My email was modified and I can't access to my account

Hi, Since one month, my email on Spotify was modified without my permission. It was : and now it's : WTF ?And spotify keeps telling me : error 410 when I open it. Thanks for your help.

  • Casual Listener
  • Hi,   Since one month, my email on Spotify was modified without my permission. It was : <snip> and now it's : <snip>  WTF ? And spotify keeps telling me : error 410 ...
  • Peter__
  • Community Legend
  • 744 Views
  • 9 replies
  • 0 likes
  • Account
  • 744 Views
  • 9 replies
  • 0 likes

Spotify says I need to upgrade to premium when I have a premium account

Hi I am being charged for Premium last payment was taken from my credit card on the 25th of October 2013 but Spotify says I need to upgrade to Premium? regards Mike

  • Casual Listener
  • Hi I am being charged for Premium last payment was taken from my credit card on the 25th of October 2013 but Spotify says I need to upgrade to Premium? regards Mike
  • Adam
  • Roadie
  • 848 Views
  • 8 replies
  • 0 likes
  • 848 Views
  • 8 replies
  • 0 likes

Premium not working

Hello, I just upgraded from free spotify to premium and it's not working on my phone. It works just fine on my computer, but when I try to play a song on my phone it says I can only use the radio. In my account status it says it updated fine, but for...

  • Newbie
  • Hello, I just upgraded from free spotify to premium and it's not working on my phone. It works just fine on my computer, but when I try to play a song on my phone it says I can only use the radio. In...
  • Adam
  • Roadie
  • 208 Views
  • 1 replies
  • 0 likes
  • Premium
  • 208 Views
  • 1 replies
  • 0 likes

no puedo entrar con facebook en spotify

hola e intentado entrar con facebook en spotify y no me deja me salta todo el rato lo de descarga rspotify ya estoy arta

  • Newbie
  • hola e intentado entrar con facebook en spotify y no me deja me salta todo el rato lo de descarga rspotify ya estoy arta
  • Adam
  • Roadie
  • 489 Views
  • 1 replies
  • 0 likes
  • 489 Views
  • 1 replies
  • 0 likes

Proble

resetting my password

  • Newbie
  • resetting my password
  • Joe
  • Community Legend
  • 778 Views
  • 1 replies
  • 0 likes
  • 778 Views
  • 1 replies
  • 0 likes

Heeey i lost my user login and email. i only get charged

can anybody help me, i lost my email(hacked) and my user login.. i only gets charged for the 99dkr each month..

  • Newbie
  • can anybody help me, i lost my email(hacked) and my user login.. i only gets charged for the 99dkr each month..
  • Joe
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

NUS discount

I have an existing account and have recently received a NUS card, how do I add this to my £9.99 subscription to get the 50% off?? Thanks.

  • Visitor
  • I have an existing account and have recently received a NUS card, how do I add this to my £9.99 subscription to get the 50% off??    Thanks. 
  • user-removed
  • Not applicable
  • 217 Views
  • 2 replies
  • 0 likes
  • 217 Views
  • 2 replies
  • 0 likes

Solved!! Credit card charged back and spotify account got deleted

So I was using Spotify premium for I think a year already when suddenly my credit card company decided to charge back one month of Spotify. Immediately my account got suspended and I had no chance to contact Spotify anymore because you need an accoun...

  • Casual Listener
  • So I was using Spotify premium for I think a year already when suddenly my credit card company decided to charge back one month of Spotify. Immediately my account got suspended and I had no chance to...
  • Jack_H
  • Spotify
  • 771 Views
  • 5 replies
  • 0 likes
  • 771 Views
  • 5 replies
  • 0 likes

Help! My Spotify Account is bound to wrong Facebook

Hi! Recently I've got an new Android tablet and I downloaded Spotify for it, Because why not, I pay for the bloody thing, mind as well and take the full andvantage of it. But then I ran in to problems. Previously I had bound my Spotify account (teite...

  • Regular
  • Hi!   Recently I've got an new Android tablet and I downloaded Spotify for it, Because why not, I pay for the bloody thing, mind as well and take the full andvantage of it.   But th...
  • teitec
  • Regular
  • 553 Views
  • 7 replies
  • 0 likes
  • 553 Views
  • 7 replies
  • 0 likes

Cancel premium

How to accomplish this?

  • Newbie
  • How to accomplish this?
  • Christoffer
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Solved!! Duplicate??

My playlists are gone, but i suspect that i have the same problem as many others, a duplicate account. Orignal my account was opened as jonpett. I have tryed to have you send me and email response with new password but nothing has been received.Pleas...

  • Newbie
  • My playlists are gone, but i suspect that i have the same problem as many others, a duplicate account. Orignal my account was opened as jonpett.  I have tryed to have you send me and email respo...
  • Peter__
  • Community Legend
  • 750 Views
  • 11 replies
  • 0 likes
  • 750 Views
  • 11 replies
  • 0 likes

Charged £9.99 with NUS card.

I have been paying £4.99 for my Spotify premium account, and for the past 2 months it has been £9.99. Now i'm a student, i don't know what has happened but a certainly can't afford to pay the extra (Even if it is only little). I don't think my NUS ca...

  • Newbie
  • I have been paying £4.99 for my Spotify premium account, and for the past 2 months it has been £9.99. Now i'm a student, i don't know what has happened but a certainly can't afford to pay the extra (...
  • Peter__
  • Community Legend
  • 311 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 311 Views
  • 2 replies
  • 0 likes

Wrong card charged

I renewed my account for premium and you charged my old card that I used for payment. I needed the charge to be on the new card number I entered

  • Newbie
  • I renewed my account for premium and you charged my old card that I used for payment. I needed the charge to be on the new card number I entered
  • Josh
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

I CAN'T LISTEN TO MY SPOTIFY ACCOUNT

i can't listen anymore to my free spotify account, because a message appears: "time left: 0 min." what does it mean? i mean: i haven't bought any premium account or similar and I have been listening to it normally for 6 months.... =S thank you!!

  • Newbie
  • i can't listen anymore to my free spotify account, because a message appears: "time left: 0  min." what does it mean? i mean: i haven't bought any premium account or similar and I have been list...
  • Josh
  • Community Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

How do I get a username?

Hi, my URL to my profile is this: http://open.spotify.com/user/123646057 I want it to be this: http://open.spotify.com/user/username Where "username" is something "friendly". I don't need to keep my account so if I can do this by creating a new accou...

  • Casual Listener
  • Hi, my URL to my profile is this:   http://open.spotify.com/user/123646057   I want it to be this:   http://open.spotify.com/user/username   Where "username" is so...
  • Josh
  • Community Legend
  • 696 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 696 Views
  • 9 replies
  • 0 likes

Delete authorized devices

Hey there I logged in to my spotify account from someone's else device. Now i want to un-authorize all devices in order to permit access to my spotify account. i didn't find out how to manage that. Can someone help me plz? P.S..: i already changed my...

  • Casual Listener
  • Hey there   I logged in to my spotify account from someone's else device. Now i want to un-authorize all devices in order to permit access to my spotify account. i didn't find out how to man...
  • Josh
  • Community Legend
  • 8750 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 8750 Views
  • 1 replies
  • 0 likes

Changing profile name

Hi all, I briefly connected my Facebook account to locate a couple of friends, and have since disconnected it by deleting the app in Facebook. Now my Spotify profile name has changed to my real name, and I can't see how to edit it back. Also, my Face...

  • Visitor
  • Hi all,   I briefly connected my Facebook account to locate a couple of friends, and have since disconnected it by deleting the app in Facebook. Now my Spotify profile name has changed to ...
  • user-removed
  • Not applicable
  • 513 Views
  • 3 replies
  • 0 likes
  • Account
  • 513 Views
  • 3 replies
  • 0 likes

Mantener la cuenta

Hola, buenos días, Hay una oferta con una compañía X en España para conseguir una cuenta premium a 4,99 durante dos años. Actualmente soy user de spotify con una cuenta unlimited al mismo precio. Mi pregunta es, puedo manetener mi cuenta? Es decir, d...

  • Casual Listener
  • Hola, buenos días,   Hay una oferta con una compañía X en España para conseguir una cuenta premium a 4,99 durante dos años. Actualmente soy user de spotify con una cuenta unlimited al mism...
  • bterreu
  • Casual Listener
  • 254 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Unlimited
  • 254 Views
  • 2 replies
  • 0 likes