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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi, so I recently connected my Facebook but then decided I didn't want it linked so I then disconnected it and it isn't linked anymore. However, my profile picture is still my Facebook profile picture. I tried removing it and it didn't work. I then c...
Product: Spotify PremiumCountry: GermanyDevices: Windows 10 PC + Android Hi Community! I am Norbert from Munich, Germany, (Writing in English - hoping to find a larger community base...) I have a Spotify Premium Account which I can't access anymore. ...
PlanFree/PremiumNetherlands DeviceMac Hi, my premium account suddenly turned into a free account. When checking my billing plan, I can see the bill of march but this isn't charged from my bank account. How did this happen all of a sudden?
Planpremium duoCountry Canada DeviceGoogle pixel 3 xlOperating SystemAndroid 10 My Question or IssueMy wife cannot get the Duo account link to work. I sent a new link multiple times and she is copying/pasting link, opening new browser window in a pri...
I have already stop connecting my spotify to facebook but why do I still have my facebook name and photo on my profile? Please tell me how to fix this. Thanks
PlanPremiumCountryGermanyDeviceAndroid 10Operating SystemWindows 10 My Question or IssueLanguage has changed to gender-sensitive today. How can I set back to standard german?Example: Instead of "Künstler*innen" I would like to read "Künstler"
I have a Spotify Australia account but the credit card statement reads SPOTIFY STOCKHOLM CREDIT CARD PURCHASE and I have been charged a foriegn transaction fee.I have now seen that this seems to be a rather common problem. What surprises me is that I...
Due to being sent home because of the Coronavirus outbreak, I am now running short of money.I'd ideally delay payment for two months for Premium but cannot find a way to contact Spotify directly.Any suggestions?
Dear Spotify SuppoortI'm missing my receipts for july and august in the receips page.I need the for my bookkeeping. I hope that you'll be able to supply them. Kind RegardsPater Varberg, (Pandrupkino.dk)
PlanPremiumCountryUKDeviceSamsung phonesMy Question or IssueHi, thinking of upgrading to Family Premium due to current situation, partner and I are both WFH and as we both share 1 account we have to choose who gets music on while we work.I understand...
Plan - FreeCountry - United States DeviceIphone XR, Macbook Pro 2017both updated My Question or IssueWe are running a spotify page for "Harvest Valley Church". Was able to change our profile picture of our logo on mobile and desktop, but when searchi...
Al querer iniciar sesion la aplicacion no me deja, utilizo los datos correctos y me dice que ha ocurrido un error e intente mas tarde pero lleva todo el dia diciendome eso, ya he cambiado contraseña y sigue igualPlanPremiumCountry Device(Samsung gran...
It's been happening to me for months. I have uninstalled every trace of it from my Mac and reinstalled and the issue is still there. It always seems to be people from Canada complaining about this. Perhaps there's not enough ads available to run in C...
Hello there, I'm using Amazon Alexa on Sonos for several days now, and it works great. A thing I would like to know if it is possible to ask Alexa to play a playlist I created myself and the settings I should choose if this is possible. Naturally it ...
I've forgotten my email but still remember Username. Is there possibility to find it using username ? I have been logging in on my phone but once i log out i cannot get back to use this again. I am Premium member.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNão consigo recuperar a senha, coloco o usuário mais diz que não existe nenhum e-mail associa...
PlanPremiumCountryItalyDeviceHuawei Hello,I am using and also paying Spotify premium since months.Now I want to cancel it. But if I go in my account it says that I have the free one and that I am not paying, this way I cannot cancel.Also if I look fo...
Hello, I can only imagine this is a tired subject. problem is that every source I try to use to do this yields me absolutely no outcome. So here goes:1. I'm trying to disconnect from facebook. I can't get a reset email to go to my email address. I we...
Hi community, I have an official username for Volkswagen Arena and i forgot the email address. I can not reset password. How should i find the email address for resetting password. I only remember the username. Thanks.
Im really not a pro at spotify PlanFreeCountryUnited StatesDeviceMotorola E4Operating SystemAndroid Nougat My Question or IssueThere was an icon on the mobile app, I had tapped it on a song that I was listening to and it said "Okay, we won't play thi...