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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi, I'm currently living in Colombiabut I had a portuguese account, my mom decided to cancel it and now I can not buy another time spotify premium because it does not exist in Colombia. What do I do? Thankfully,Felipe Hasslocher
There was no number to call so hopefully someone from the company can contact me. I got charged randomly after I cancelled my Spotify account about two months ago, I would like a refund. If someone from the company could email me at codistage@gmail.c...
Hello. My account was hacked. I saw strange email on my account. I've already contacted customer service few days ago, but I don't hear anything from them. What can I do? I lost premium status as well, since my country was changed...
Hi, I am trying to reset my password for last couple of days... its really frustrating..... my username is "bewithsuresh" Spotify is one of the leader of online music service... but very poor in basic user administration i could see that, there are n...
Hi, I purchased a £10 gift card from Tesco in UK today and when i try to redeem it says that it does not recognise the code. I have a reciept that says it was activated ok which matches the card number. DO i have to wait a while for it to work or am ...
Hello, I'm spanish living in Germany and I would like to sign up for Spotify Premium. I have a couple of questions: 1. If I sign up with spanish credit card in Germany, which country has my Spotify Premium account, the country where I'm living or the...
Hi! I have just canceled my facebook--through which i set up spotify--and would like to restart with a fresh name. However I am not sure about how this will work on my mobile, since my premium or mobile or whatever account is hooked up with my facebo...
Hi, I decided to make a new spotify account to tidy things up, and I want to delete my old account which was a facebook connected account and have ended up losing access to the old account and am unsure what to do. http://open.spotify.com/user/126290...
Is there any way I can pay to have a "family" access to my premium account so my kids and wife can listen to there own tunes etcc
My account has been hacked and my password has been changed. Not possible to solve by my self. Sent a message to the support team but no answer!? What is the lead time at the support team and how is this possible - is Spotify poor at internet securit...
I was charged on August 16th (before my supposed free trial cancellation date which was August 18th). The funny thing is, I cancelled my subscription exactly on August 16th, the day I was supposedly charged according to my credit card statement. This...
Hello, I'm the owner fo two accouts [Mod edit-email] and mmih . I created a second one and subscribed the Premium service and now I would like to have the playlists that I have in [Mod edit-email]. Could you please copy them or migrate them? The play...
About a week ago I accidentally deleted my playlist and its only just occurred to me I can't get it back!! IM gutted and Would much appreciate if someone could recover it for me! Would really appreciate the help! Thanks.
HI all, In September last year I applied the NUS discount to my account, although I used Unlimited for years before that. Now that the year is coming to an end, do I need to make any changes to my account to drop it back down to Unlimited? At the mom...
Hi I cleaned an old PC, and for security purposes I disconnected from facebook before logging out, I didn't want to delete spotify as the user after me will be using it. After disconnecting from facebook I tried logging into my account through Facebo...
Hi! Please log me out of all devices as my account is being used at a random party location I was stupid enough to log into when there... My account name is shaaraThanks!
Signed up and have current premium account. Ipad will not connect to account. Down loaded play lists will not play on any device. ipad or mac.
Just upgraded and I cant see my playlists, I have tried all possible solutions but no luck.
I signed up for the premium account, and the 30 day free trial that comes with, signing up goes through the motions but when I hit confirm payment after entering my card info, it redirects me right back to the select subcription info page. Dosnt say ...
My premium account is down and can't pay through a card, if I pay through my mobile bill and phone number, will that pin or whatever link to all of my devices, not just my phone?