Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1582 Views
0 replies
7 likes
Security

1582 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Not applicable
445736 Views
970 replies
108 likes
Account

445736 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1198974 Views
119 replies
116 likes
Account

1198974 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
108242 Views
70 replies
11 likes
Account
Login
Premium

108242 Views
70 replies
11 likes

Lost playlists, apps everything.

I recently did an update it logged me out, then I logged back in and everything was gone. Playlists, apps etc. I 've tried logging in through this username and facebook but nothing is there.

kingdomofrust
Casual Listener
I recently did an update it logged me out, then I logged back in and everything was gone. Playlists, apps etc. I 've tried logging in through this username and facebook but nothing is there.&nb...
2013-10-11 12:15:18 AM
2013-10-11 12:34:30 AM
kingdomofrust
Casual Listener
264 Views
2 replies
0 likes

264 Views
2 replies
0 likes

Spotify Is Unable To Withdraw Funds...

Always when I start Spotify on my computer comes a message "Spotify Is Unable To Withdraw Funds...". Can you guys please check my account? Account: jojjeba Thanks in advance!

jojjeba01
Casual Listener
Always when I start Spotify on my computer comes a message "Spotify Is Unable To Withdraw Funds...". Can you guys please check my account? Account: jojjeba Thanks in advance! ...
2013-10-11 10:21:57 PM
2013-10-11 10:36:31 PM
jojjeba01
Casual Listener
270 Views
2 replies
0 likes
Account
Premium
Security
Subscription

270 Views
2 replies
0 likes

Trying to reset password - not getting the email

I've tried to email a password reset several times. I got a email when I joined this community, so I know Spotify emails are coming through. My account name is thefirespiral_pdx. Thanks!

thefirespiral
Casual Listener
I've tried to email a password reset several times. I got a email when I joined this community, so I know Spotify emails are coming through. My account name is thefirespiral_pdx. ...
2013-10-11 10:09:57 PM
2013-10-11 10:29:04 PM
thefirespiral
Casual Listener
706 Views
4 replies
1 likes
Account
Premium

706 Views
4 replies
1 likes

My account has been hacked!

Bahh, my account has been hacked and I cant reset it since the emailadress has changed!!! How the heck do I contact spotify?!!!! Joakim - Sweden

jkrassman
Music Fan
Bahh, my account has been hacked and I cant reset it since the emailadress has changed!!! How the heck do I contact spotify?!!!! Joakim - Sweden
2013-10-11 8:14:44 PM
2013-10-11 9:38:56 PM
Peter__
Community Legend
261 Views
1 replies
0 likes

261 Views
1 replies
0 likes

Friend cannot access her Spotify account - "lithium token error"

Hey everyone, I wanted to relay a message from my friend because she cannot post in the community forum and she cannot access her account. We're wondering if anyone can help us since the Spotify contact form and helpdesk are useless. "I think somethi...

chrishasmusic
Regular
Hey everyone, I wanted to relay a message from my friend because she cannot post in the community forum and she cannot access her account. We're wondering if anyone can help us since the Spotify cont...
2013-10-11 8:48:45 PM
2013-10-11 9:38:40 PM
chrishasmusic
Regular
1272 Views
2 replies
0 likes
Account
Login

1272 Views
2 replies
0 likes

Can't play any songs!

My spotify subscription was cancelled a few ago due to my payment card becoming out of date. I then set up a new unlimited subscription but still can't play any songs. All my playlists are still there but when you click on one it says 'premium subscr...

Sparky88
Newbie
My spotify subscription was cancelled a few ago due to my payment card becoming out of date. I then set up a new unlimited subscription but still can't play any songs. All my playlists are still ther...
2013-10-11 5:25:12 PM
2013-10-11 5:36:53 PM
Peter__
Community Legend
253 Views
1 replies
0 likes
Subscription
Unlimited

253 Views
1 replies
0 likes

Email in use but it's not

Hi there, I tried to update my email address and I got a message saying it is already in use. I thought I might have accidentally created an account so I tried to reset the password to that address and got the message saying there isn't an account wi...

thaleia6
Newbie
Hi there, I tried to update my email address and I got a message saying it is already in use. I thought I might have accidentally created an account so I tried to reset the password to tha...
2013-10-11 3:41:14 PM
2013-10-11 4:00:51 PM
Peter__
Community Legend
185 Views
1 replies
0 likes

185 Views
1 replies
0 likes

Why do we pay 50% more than the Americans and get fewer songs?

£9.99 is not $10. It is closer to $16. Us Brits are therefore paying a higher membership rate than the Americans simply because you think 10 is a nice round number and because sterling is worth more than a US dollar. And yet we are always getting son...

EarlPurple
Roadie
£9.99 is not $10. It is closer to $16. Us Brits are therefore paying a higher membership rate than the Americans simply because you think 10 is a nice round number and because sterling is ...
2013-10-11 1:06:29 AM
2013-10-11 3:33:44 PM
Peter__
Community Legend
271 Views
1 replies
1 likes
Other
Premium
Subscription

271 Views
1 replies
1 likes

Resetting My Follow Recomendations

I have accidentally deleted all of my follow recomendations, and I would like them back. If a Spotify staff or a user could help help me with this problem, I would be very grateful -Jaredevil

user-removed
Visitor
I have accidentally deleted all of my follow recomendations, and I would like them back. If a Spotify staff or a user could help help me with this problem, I would be very grateful ...
2013-10-11 4:46:15 AM
2013-10-11 3:28:27 PM
Peter__
Community Legend
436 Views
1 replies
0 likes
Account

436 Views
1 replies
0 likes

Can't login to Spotify - keep getting rejected!

I have a Spotify account that I've been using for a while now - it automatically logs in when I start the program or my computer. Today, I did as I usually do - I closed the Facebook pop-up that showed up since I do not want to attach Spotify to my F...

jht28
Casual Listener
I have a Spotify account that I've been using for a while now - it automatically logs in when I start the program or my computer. Today, I did as I usually do - I closed the Facebook pop-up that show...
2013-10-10 12:48:24 AM
2013-10-11 3:16:56 PM
Joe
Community Legend
537 Views
4 replies
0 likes

537 Views
4 replies
0 likes

Solved!! Change email address on my account

Hi When i try to change the email account linked to my spotify account it says that the email address already has an account associated with it but i only have one account. I have opened a question in your support system but i have not heard from you...

allindh
Casual Listener
Hi When i try to change the email account linked to my spotify account it says that the email address already has an account associated with it but i only have one account. I have opened a qu...
2013-10-11 1:52:52 PM
2013-10-11 3:01:42 PM
Joe
Community Legend
1216 Views
1 replies
0 likes

1216 Views
1 replies
0 likes

Lost Playlist

Hi, i'm Luisa from Italy. I buy 1 month ago Spotify Unlimited. Subscription is renewed correctly this month. I login with facebook, but yesterday I think I've clicked new user for error, i dont' remember very well. Now, i've spotify FREE and i lost m...

Luisa86
Casual Listener
Hi, i'm Luisa from Italy. I buy 1 month ago Spotify Unlimited. Subscription is renewed correctly this month. I login with facebook, but yesterday I think I've clicked new user for error, i dont' reme...
2013-10-11 9:38:14 AM
2013-10-11 12:28:20 PM
Thedev
Community Legend
389 Views
5 replies
0 likes
Account
Free
Login
Unlimited

389 Views
5 replies
0 likes

Get charged $9.99 every month for premium but account says I am free user and shows no payment info

So I purchased Spotify premium a while ago and it worked fine for a while. One day out of the blue premium stopped working - when I got into my account it says that I am a free user and need to upgrade to premium as well as enter in payment info. The...

John_Scott38
Newbie
So I purchased Spotify premium a while ago and it worked fine for a while. One day out of the blue premium stopped working - when I got into my account it says that I am a free user and need to ...
2013-10-10 12:41:38 AM
2013-10-11 12:26:46 PM
Thedev
Community Legend
247 Views
1 replies
0 likes

247 Views
1 replies
0 likes

Help logging off of all accounts.

I used my account on someone else's phone. It keeps pausing when I use it for myself. Tried other threads that said to post if I needed this done, but to no resolve. Help!

thebittercup
Casual Listener
I used my account on someone else's phone. It keeps pausing when I use it for myself. Tried other threads that said to post if I needed this done, but to no resolve. Help!
2013-10-11 1:45:46 AM
2013-10-11 12:16:24 PM
Thedev
Community Legend
151 Views
1 replies
0 likes
Login
Premium

151 Views
1 replies
0 likes

premium second credit card charge

Hi, I have a Spotify Premium account that I just started getting charged for (I did the 30-day free trial), and it charged me twice. I know that on the Spotify support page it said that it would just automatically put the second payment toward my nex...

e_e_stevens
Newbie
Hi, I have a Spotify Premium account that I just started getting charged for (I did the 30-day free trial), and it charged me twice. I know that on the Spotify support page it said that it...
2013-10-11 4:44:58 AM
2013-10-11 12:14:08 PM
Thedev
Community Legend
206 Views
1 replies
0 likes
Account
Premium

206 Views
1 replies
0 likes

Ecard not arrived with recipient

I bought a premium account for my wife's bday but she hasn't received the ecard or link to activate the account. I added her email address correctly when asked, etc and clicked on the "send ecard" button when prompted. Where is it?!

joesmillie
Casual Listener
I bought a premium account for my wife's bday but she hasn't received the ecard or link to activate the account. I added her email address correctly when asked, etc and clicked on the "send ecard" bu...
2013-10-11 5:32:40 AM
2013-10-11 12:10:05 PM
Thedev
Community Legend
203 Views
1 replies
0 likes
Other
Premium
Subscription

203 Views
1 replies
0 likes

Keep getting kicked off

I keep getting kicked off with it telling me someone else has logged into my account. I'm the only person with my account information. A while ago all my playlists disappeared but now they're back. Also 95% of my starred items disappeared but those n...

dchester11
Casual Listener
I keep getting kicked off with it telling me someone else has logged into my account. I'm the only person with my account information. A while ago all my playlists disappeared but now the...
2013-10-10 10:38:46 PM
2013-10-10 11:14:08 PM
Peter__
Community Legend
663 Views
1 replies
0 likes
Account
Premium
Security
Subscription

663 Views
1 replies
0 likes

Spotify Gift Cards from DE to AT

Can you do the following? I want to buy a gift card from DE and want to give the gift card to AT as special gift...how does this work?

Lightkeks
Casual Listener
Can you do the following? I want to buy a gift card from DE and want to give the gift card to AT as special gift...how does this work?
2013-10-09 8:11:49 PM
2013-10-10 8:08:31 PM
Peter__
Community Legend
271 Views
3 replies
0 likes
Account
Other
Premium
Subscription

271 Views
3 replies
0 likes

Solved!! Premium user in Korea. after Factory Reset - can no longer download the phone app

I pay for Spotify Premium and I live in South Korea.The mobile phone app was working perfectly until I had to do a Factory Reset on my phone (Galaxy S3) and now when I try to download the app it's saying that the app is unavailable to me. Please help

Loz123123
Casual Listener
I pay for Spotify Premium and I live in South Korea. The mobile phone app was working perfectly until I had to do a Factory Reset on my phone (Galaxy S3) and now when I try to download the ap...
2013-03-21 12:17:31 PM
2013-10-10 5:44:18 PM
Joe
Community Legend
1594 Views
6 replies
0 likes

1594 Views
6 replies
0 likes

Deleted spotify from facebook and after a log in in spotify my spotify premium is gone

hey guys, i just deleted spotify from facebook and wanted to log into the spotify player and now there is displayed that i have spotify free version although i pay for spotify premium since 1 year. somebody can help me? thanks a lot

user-removed
Visitor
hey guys, i just deleted spotify from facebook and wanted to log into the spotify player and now there is displayed that i have spotify free version although i pay for spotify premium sinc...
2013-10-09 7:36:16 PM
2013-10-10 5:40:10 PM
Joe
Community Legend
341 Views
3 replies
0 likes
Account
Premium

341 Views
3 replies
0 likes

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