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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

294106 Views

529 replies

34 likes

Account
Free
  • 294106 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13750 Views

6 replies

11 likes

Security
  • 13750 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

542211 Views

990 replies

115 likes

Account
  • 542211 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129783 Views

74 replies

12 likes

Account
Login
Premium
  • 129783 Views
  • 74 replies
  • 12 likes

I CAN'T LISTEN TO MY SPOTIFY ACCOUNT

i can't listen anymore to my free spotify account, because a message appears: "time left: 0 min." what does it mean? i mean: i haven't bought any premium account or similar and I have been listening to it normally for 6 months.... =S thank you!!

Newbie

i can't listen anymore to my free spotify account, because a message appears: "time left: 0  min." what does it mean? i mean: i haven't bought any premium account or similar and I have been list...

Josh

Community Legend

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

How do I get a username?

Hi, my URL to my profile is this: http://open.spotify.com/user/123646057 I want it to be this: http://open.spotify.com/user/username Where "username" is something "friendly". I don't need to keep my account so if I can do this by creating a new accou...

Casual Listener

Hi, my URL to my profile is this:   http://open.spotify.com/user/123646057   I want it to be this:   http://open.spotify.com/user/username   Where "username" is so...

Josh

Community Legend

703 Views

9 replies

0 likes

Account
Premium
Subscription
  • 703 Views
  • 9 replies
  • 0 likes

Delete authorized devices

Hey there I logged in to my spotify account from someone's else device. Now i want to un-authorize all devices in order to permit access to my spotify account. i didn't find out how to manage that. Can someone help me plz? P.S..: i already changed my...

Casual Listener

Hey there   I logged in to my spotify account from someone's else device. Now i want to un-authorize all devices in order to permit access to my spotify account. i didn't find out how to man...

Josh

Community Legend

8765 Views

1 replies

0 likes

Account
Login
  • 8765 Views
  • 1 replies
  • 0 likes

Changing profile name

Hi all, I briefly connected my Facebook account to locate a couple of friends, and have since disconnected it by deleting the app in Facebook. Now my Spotify profile name has changed to my real name, and I can't see how to edit it back. Also, my Face...

Visitor

Hi all,   I briefly connected my Facebook account to locate a couple of friends, and have since disconnected it by deleting the app in Facebook. Now my Spotify profile name has changed to ...

user-removed

Not applicable

515 Views

3 replies

0 likes

Account
  • 515 Views
  • 3 replies
  • 0 likes

Mantener la cuenta

Hola, buenos días, Hay una oferta con una compañía X en España para conseguir una cuenta premium a 4,99 durante dos años. Actualmente soy user de spotify con una cuenta unlimited al mismo precio. Mi pregunta es, puedo manetener mi cuenta? Es decir, d...

Casual Listener

Hola, buenos días,   Hay una oferta con una compañía X en España para conseguir una cuenta premium a 4,99 durante dos años. Actualmente soy user de spotify con una cuenta unlimited al mism...

bterreu

Casual Listener

256 Views

2 replies

0 likes

Account
Premium
Unlimited
  • 256 Views
  • 2 replies
  • 0 likes

How to delete devices and add new ones

I currently have spotify premium on my iPad and 2 iPhones. We are changing to 2 new iPhones and want to delete the old ones but don't know how to do this

Newbie

I currently have spotify premium on my iPad and 2 iPhones. We are changing to 2 new iPhones and want to delete the old ones but don't know how to do this

Peter__

Community Legend

677 Views

1 replies

0 likes

  • 677 Views
  • 1 replies
  • 0 likes

Charged twice when I updated my credit card

I updated my credit card a week into a billing cycle and got charged the full amount on the new card but no refund in the old one. Is that normal.

Newbie

I updated my credit card a week into a billing cycle and got charged the full amount on the new card but no refund in the old one. Is that normal.

Peter__

Community Legend

276 Views

2 replies

0 likes

  • 276 Views
  • 2 replies
  • 0 likes

Attualmente non siamo in grado di riscattare questo codice

Quando inserisco il codice mi dice: Attualmente non siamo in grado di riscattare questo codice. Cosa posso fare? Cosa significa? Grazie

Newbie

Quando inserisco il codice mi dice: Attualmente non siamo in grado di riscattare questo codice. Cosa posso fare? Cosa significa? Grazie  

Peter__

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

My subscription plan has been wrongly changed and I've been charged for a full year

My subscription plan has always been to pay for spotify premium monthly, but this month (on the 9th of November) I was charged for a full year. I did not change the subscription plan and I can't afford to pay that much money at this time. Is there an...

Newbie

My subscription plan has always been to pay for spotify premium monthly, but this month (on the 9th of November) I was charged for a full year. I did not change the subscription plan and I can't affo...

Sam

Spotify

314 Views

2 replies

0 likes

  • 314 Views
  • 2 replies
  • 0 likes

Premium account Hacked

Hello My premium account was hacked a couple of months ago, so I can't log in. I tried to contact spotify with the contact form over two weeks ago but I have not recived any answer, my credit card was used last week to pay for the account. please hel...

Newbie

Hello   My premium account was hacked a couple of months ago, so I can't log in. I tried to contact spotify with the contact form over two weeks ago but I have not recived any answer, my cre...

Peter__

Community Legend

337 Views

1 replies

0 likes

Account
Premium
Security
  • 337 Views
  • 1 replies
  • 0 likes

How to Unhide a Facebook friend?

I have accidently hidden a lot of Facebook friends. Is there any way of unhiding them? I know I could ask every one of them to send me a track, but I would really like not to bother them all by doing that. Thanks.

Newbie

I have accidently hidden a lot of Facebook friends. Is there any way of unhiding them? I know I could ask every one of them to send me a track, but I would really like not to bother them all by doing...

Peter__

Community Legend

774 Views

1 replies

4 likes

Account
Other
  • 774 Views
  • 1 replies
  • 4 likes

payment

I paid for unlimited through pay pal-and have verification of Payment in my e-mail- but still only get free.-How do i get unlimited; ?Help

Newbie

I paid for unlimited through pay pal-and have verification of Payment in my e-mail- but still only get free.-How do i get unlimited; ?Help

Sam

Spotify

290 Views

2 replies

0 likes

Unlimited
  • 290 Views
  • 2 replies
  • 0 likes

Can I be logged out of all devices?

I'm using my Facebook to have spotify premium and i would like to be logged out of all devices. Thanks in advance!

Newbie

I'm using my Facebook to have spotify premium and i would like to be logged out of all devices. Thanks in advance!

Sam

Spotify

3457 Views

1 replies

0 likes

Login
Premium
Security
Subscription
  • 3457 Views
  • 1 replies
  • 0 likes

Failure to provide 10 hours of free spotify service

I have a free user spotify account and my 10 hours has been exceeded before 10 hours play the past few weeks, ever since I finished my premium account. I am not getting the full 10 hours play time and I am unsure if this is because someone else is us...

Casual Listener

I have a free user spotify account and my 10 hours has been exceeded before 10 hours play the past few weeks, ever since I finished my premium account. I am not getting the full 10 hours play time an...

Joe

Community Legend

216 Views

1 replies

0 likes

  • 216 Views
  • 1 replies
  • 0 likes

Premium account with ads...

I have an ongoing Premium account, but it behaves like a free account (ad interuptions). Very annoying. Should I add an attachment with the proper username in this forum? There appears to be no way to create a support ticket (or it is well-hidden). T...

Casual Listener

I have an ongoing Premium account, but it behaves like a free account (ad interuptions). Very annoying. Should I add an attachment with the proper username in this forum? There appears to be no...

Erik_Nygaard

Casual Listener

318 Views

2 replies

0 likes

  • 318 Views
  • 2 replies
  • 0 likes

Solved!! double user on the community (one from FB, one direct)

Hi all, I logged on also with my Facebook account on the community ! As a result, currently I have two different users: robilamm61 (correct) and robilammo61 (from facebook). I would save only the first one, can somebody help me to delete robilammo61 ...

Roadie

Hi all, I logged on also with my Facebook account on the community !   As a result, currently I have two different users: robilamm61 (correct) and robilammo61 (from facebook).   I...

robilamm61

Roadie

404 Views

4 replies

0 likes

Account
  • 404 Views
  • 4 replies
  • 0 likes

FORGOTTEN EMAIL!

I have forgotten my spotify password and when I used the option of entering my username to figure out my password it says that it was sent to my email. However whatever email is associated with my account isnt my real email and i cannot reset my pass...

Newbie

I have forgotten my spotify password and when I used the option of entering my username to figure out my password it says that it was sent to my email. However whatever email is associated with my ac...

Joe

Community Legend

279 Views

1 replies

0 likes

Account
Login
Subscription
Unlimited
  • 279 Views
  • 1 replies
  • 0 likes

I am an artist who wants just 1 account...

Hey guys, My name is Adam Faigen. I am an experimental instrumental songwriter with my albums on spotify, but I am unsure how to login to my actual artist account on spotify to see stats and make updates if necessary etc. You can contact me at @faige...

Casual Listener

Hey guys,   My name is Adam Faigen.  I am an experimental instrumental songwriter with my albums on spotify, but I am unsure how to login to my actual artist account on spotify to see s...

Joe

Community Legend

246 Views

1 replies

0 likes

  • 246 Views
  • 1 replies
  • 0 likes

Unsubscribing page won´t work!!

Hi! I'm trying to cancel my Premium subsciption I found the ring page and clicked the "click here to cancellation page" but the link won't work It just goes right back to the "Thinking of unsubscribing?"- page. I won't let me go any further. I've eve...

Casual Listener

Hi! I'm trying to cancel my Premium subsciption I found the ring page and clicked the "click here to cancellation page" but the link won't work It just goes right back to the "Thinking of unsubscribi...

Joe

Community Legend

458 Views

5 replies

0 likes

Premium
Subscription
  • 458 Views
  • 5 replies
  • 0 likes

How many members have a premium subscription in Norway and world wide?

Hi! Im a master student in the subject Music Management at the University of Agder in Norway, and I'm trying to answer how smaller acts can get themselves known to a bigger audience. I was thinking of how Spotify suggests new music for you based on w...

Casual Listener

Hi! Im a master student in the subject Music Management at the University of Agder in Norway, and I'm trying to answer how smaller acts can get themselves known to a bigger audience. I was thinking...

m_stokkan

Casual Listener

610 Views

4 replies

0 likes

  • 610 Views
  • 4 replies
  • 0 likes